Apply📍 United States
🧭 Full-Time
🔍 Retail Media
🏢 Company: Rithum LinkedIn Board
- 2+ years of experience managing client portfolios, with a focus on enterprise and strategic accounts in e-commerce or retail media.
- Proven track record developing and implementing strategic plans, with measurable success in improving client performance in Amazon Advertising, Walmart Connect Ads, Amazon DSP, and Criteo
- Strong analytical and problem-solving skills, with the ability to use data to inform decisions and strategies.
- Experience working in high-pressure situations with demonstrated effectiveness in managing client dispute and risk situations.
- Demonstrated ability to generate insights on performance, channel health, and industry trends to guide client strategy.
- Exceptional communication and presentation skills, with the ability to influence senior leadership and clients alike.
- Experience working collaboratively on large teams and managing cross-functional projects in a fast-paced environment.
- Develop and oversee strategic, data-driven account plans focused on growth, optimization, and alignment with client goals.
- Identify opportunities for new channel expansions, optimizations, and diversification.
- Collaborate with clients on channel strategy, pricing, catalog optimization, and promotional tactics that drive revenue.
- Regularly review and analyze client performance across key metrics to identify trends, opportunities, and areas for improvement.
- Use data to adjust strategies and optimize client accounts to ensure strong performance and satisfaction.
- Provide actionable insights based on client KPIs, industry benchmarks, and emerging channel dynamics.
- Conduct regular assessments of channels, identifying issues related to listing accuracy, and/or compliance.
- Address channel-specific requirements to maintain healthy channel presence.
- Oversee the execution of daily, weekly, and monthly tasks to maintain smooth operations and timely delivery of strategic initiatives.
- Coordinate cross-functional projects, ensuring alignment on goals, timelines, and outcomes to meet client expectations.
- Conduct in-depth research on channel trends, competitor activity, and platform updates to keep clients competitive and informed.
- Share insights on industry shifts and new features on platforms to adapt strategies in a rapidly evolving landscape.
- Demonstrate deep understanding of Rithum and channel platform capabilities, and tools used to optimize client programs.
- Maintain regular touchpoints through scheduled calls and conduct strategic business reviews to discuss performance, goals, and upcoming opportunities.
- Serve as a trusted advisor to clients, providing proactive recommendations and ensuring alignment with their e-commerce strategy.
- Expand strategic client relationships including key decisionmakers/stakeholders
- Proactively identify risks, including channel issues, and work with internal teams to resolve them promptly.
- Maintain clear communication with internal stakeholders and clients to ensure transparency around challenges and solutions.
- Advocate for client renewals by demonstrating ongoing value and aligning account strategy with long-term goals.
- Collaborate with Renewal for Brands to identify and pursue upsell and cross-sell opportunities, based on client needs and potential for growth.
Data AnalysisCommunication SkillsAnalytical SkillsCustomer serviceNegotiationAccount ManagementClient relationship managementSales experienceStakeholder managementStrategic thinking
Posted 4 days ago
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