- Receive inbound and make outbound calls to prospective or existing customers
- Deliver scripted sales pitches to persuade potential customers
- Explain the features and benefits of products or services
- Handle customer inquiries and provide information
- Record customer information and preferences
- Meet or exceed sales and call quotas
- Update and maintain customer databases
- Secure sales or schedule appointments for the sales team
- Handle rejection professionally
- Participate in training programs
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