- Make outbound calls to prospective patients to explain Strive’s care model and schedule provider visits.
- Understand individual patient requirements and lead conversations with empathy.
- Ask questions to build trust and understand patient needs.
- Identify and share relevant information about Strive Health programming that may benefit patients.
- Address inquiries and objections about the value of Strive Health services.
- Collect sensitive patient information when appropriate to help care teams prepare services.
- Support patients through the enrollment process and help them schedule appointments with providers.
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