- Monitor patient vitals from remote monitoring devices (BP, pulse oximeter, glucometer, weight scale)
- Review alerts and escalate abnormal readings according to clinical protocols
- Conduct phone or video check-ins with patients to assess status and provide guidance
- Educate patients on device usage and encourage program compliance
- Collaborate with physicians and healthcare teams to coordinate care and manage chronic conditions
- Maintain accurate documentation in the Electronic Health Record (EHR)
- Recognize urgent situations and escalate appropriately
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