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30 jobs found. to receive daily emails with new job openings that match your preferences.
30 jobs found.

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🔥 Call Center (Graveyard Shift) Agent-24/7 Call Center
Posted about 2 hours ago

📍 United States

🧭 Full-Time

💸 20.0 - 22.0 USD per hour

🔍 Home services

🏢 Company: T3 Services Group

  • HS Diploma or GED
  • 2+ year of customer service experience in a phone based role
  • Experience working in the home services industry preferred
  • Multitask by completing phone and computer work simultaneously
  • Capability to type at least 40 WPM
  • Proficiency with Microsoft Office or Google Suite
  • Clear, kind, and energetic phone presence
  • Ability to work fast paced and remain organized
  • Answer inbound calls and schedule service appointments
  • Respond to and resolve voicemail messages, abandoned and missed calls from customers
  • Respond to customer requests (email, webchat, text) to resolve issues
  • Deliver call scripts clearly, be compelling, and personable
  • Adhere to the company’s plan for resolving customer complaints quickly and favorably
  • Maintain and update customer database with complete and accurate information.
  • Communicate with dispatch to ensure customers receive 5 Star Service
  • Provide additional support to the team as needed

Communication SkillsCustomer serviceMicrosoft OfficeRESTful APIsMultitaskingExcellent communication skillsProblem-solving skillsActive listeningData entryComputer skillsCRMCustomer support

Posted about 2 hours ago
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🔥 Call Center Representative
Posted 1 day ago

🧭 Temporary

💸 39936.0 USD per year

  • High school diploma or GED, and further applicable education or equivalent experience.
  • 1+ years of call center or customer service experience preferred
  • Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems.
  • Ability to handle stressful situations regarding urgent customer needs.
  • Computer proficiency is required
  • Excellent listening, verbal and written skills
  • Detail oriented, flexible, and self-motivated
  • Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance filings, documentation and reports; or (b) administer payments based on plan information and documentation, in a timely manner.
  • Respond to all account owners and participant phone inquiries and requests in a timely and accurate manner. Meet department and individual service levels and quality goals and support department business objectives. Proactively engage participants, anticipate their needs, offer assistance and solutions.
  • Process financial and non-financial transactions timely and accurate.
  • Demonstrate flexibility and team-orientation.
  • Comply with plan document provisions, regulations, guidelines and company procedures. Maintain confidentiality and keep department, client and participant HIPAA compliant. Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
Posted 1 day ago
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🔥 Call Center Representative
Posted 1 day ago

🧭 Temporary

🔍 Financial Services

  • High school diploma or GED, and further applicable education or equivalent experience.
  • 1+ years of call center or customer service experience preferred
  • Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems.
  • Ability to handle stressful situations regarding urgent customer needs. Advanced proficiency with Excel and database applications, including formatting and formulas.
  • Computer proficiency is required
  • Excellent listening, verbal and written skills
  • Detail oriented, flexible, and self-motivated
  • Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance filings, documentation and reports; or (b) administer payments based on plan information and documentation, in a timely manner.
  • Respond to all account owners and participant phone inquiries and requests in a timely and accurate manner. Meet department and individual service levels and quality goals and support department business objectives. Proactively engage participants, anticipate their needs, offer assistance and solutions.
  • Process financial and non-financial transactions timely and accurate.
  • Demonstrate flexibility and team-orientation.
  • Comply with plan document provisions, regulations, guidelines and company procedures. Maintain confidentiality and keep department, client and participant HIPAA compliant. Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
Posted 1 day ago
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🔥 Call Center Representative (scheduling)
Posted 2 days ago

💸 21.07 - 25.28 USD per hour

🏢 Company: WelbeHealth👥 501-1000💰 $30,000,000 Series C about 5 years agoHospitalHealth CareHealth Diagnostics

  • High School Diploma or Equivalency required
  • Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed
  • Must be flexible with work hours
  • Excellent organizational and communication experience
  • Answer incoming phone calls, emails, and contacts as requests come in, and appropriately screen, transfer, resolve and dispose of calls expeditiously while adhering to all process and documentation standards
  • Review, process, schedule and authorize orders according to department protocols
  • Ensure that appropriate and timely documentation of all updates, encounters, and communication is documented in source systems as outlined by department protocols
  • Effectively coordinate the scheduling of participants’ appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in WelbeHealth Appointment Scheduling Protocol
  • Provide eligibility status and benefit information for participants
  • Address both participant and provider inquiries (Including authorization status and requirements) and if unable to resolve, escalate as appropriate
Posted 2 days ago
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🔥 R0378518 On Call Home Nurse HHD/PD remote call center
Posted 2 days ago

📍 United States

🧭 Full-Time

💸 32.0 - 50.0 USD per hour

🔍 Healthcare

🏢 Company: dkc_external

  • Minimum 1 year experience in PD/HHD
  • Understanding of proprietary software systems
  • Ability to utilize critical thinking related to patient goals
  • Troubleshoot machine issues and patient care concerns
  • Assist with technical issues and infection control
  • Follow DaVita protocols

Communication SkillsCritical thinking

Posted 2 days ago
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🔥 Associate Support Call Center Consultant
Posted 2 days ago

🔍 Healthcare

  • Capable of working in a remote setting currently
  • Can work 11:00am-8pm EST
  • Bachelor’s degree (preferred)
  • Previous customer service experience
  • Previous call center experience
  • Creative and effective problem-solving skills
  • Excellent written and verbal communication skills
  • Friendly, patient and professional phone demeanor
  • Dependable with the ability to work in a fast-paced environment
  • Provide phone service, email, and live chat to Practice Fusion’s EHR community
  • Be the platform expert and educate doctors and their staff on the functionality and use of the Practice Fusion EHR
  • Maintain high levels of customer satisfaction by providing fast and accurate responses
  • Be a champion of change management with both internal and external customers
  • Document and manage customer interactions in our Salesforce CRM system
  • Support leadership and actively contribute to key business initiatives
  • Be an ambassador for culture and company; driven to create promoters and evangelists for Practice Fusion
  • Identify trends and offer feedback to improve systems and processes to enhance customer satisfaction and engagement with our platform
Posted 2 days ago
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🔥 Outbound Call Center Rep - Remote
Posted 3 days ago

📍 United States

🧭 Full-Time

💸 15.0 USD per hour

🔍 Healthcare

  • High School Diploma or equivalent preferred
  • 1+ year call center experience or 2+ years general work experience
  • Ability to work under metrics-driven conditions
  • Make outbound calls to schedule health evaluations
  • Follow scripts and respond to member inquiries
  • Monitor performance metrics and report issues

Customer serviceFluency in EnglishSales experience

Posted 3 days ago
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🔥 Outbound Call Center Rep - Remote
Posted 3 days ago

🔍 Healthcare

  • A High School Diploma or equivalent is preferred.
  • 1+ year call center experience OR 2+ years general work experience required.
  • Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred.
  • A desire to work in an efficient, results-oriented outbound call center environment.
  • Persuasive with the ability to rebuttal while treating all health plan members with professional courtesy.
  • Good communication skills, friendly and conversational.
  • Ability to adhere to a fixed daily schedule, including start, breaks, lunch, and end times.
  • Strong computer skills and the ability to use multiple systems at the same time, while making calls.
  • Proficiency in the English language
  • Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider.
  • Follow 20+ approved scripts, ensure members understand and are comfortable with the terms, and respond to rebuttals persuasively and with professional courtesy.
  • Present a positive, professional, and high energy approach to clients, health plan members, and team members.
  • Meet daily goals set by the department (i.e., 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment.
  • Adjust, reschedule, and cancel appointments with both members and contracted providers, as requested.
  • Monitor performance results including appointments, calls, handle time, and productivity using designated reporting systems.
  • Report member complaints and escalations immediately to Member Engagement Managers.
  • Participate in peer side-by-side coaching as needed.
  • Follow HIPAA and other security and privacy guidelines when handling protected health information accessed during normal work activities.
Posted 3 days ago
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🔥 Call Center Rep
Posted 5 days ago

📍 United States

🧭 Full-Time

🔍 E-commerce

🏢 Company: Alpine Home Air Products👥 11-50ElectronicsDronesManufacturingConsumer GoodsReal Estate

  • Naturally self-motivated, collaborative and upbeat personality
  • Pleasant conversationalist, excellent listener
  • Engaging phone presence - articulate, able to clearly explain and be easily understood
  • Assertive personality - able to take control of the situation with grace
  • Enjoy consistent task-based work
  • Able to maintain poise and professionalism over the phone for up to eight hours a day
  • Detail oriented
  • Clear written communicator - you will be taking detailed notes on customer projects, communicating via email and IM with coworkers, and sending emails to customers
  • Typing speed of 40+ words per minute
  • Must have reliable high-speed internet (DSL, Fiber or Cable), a quiet workspace without family or pets in the room and a back-up plan for power or internet outages (we provide all computer and headset equipment)
  • Be the first point of contact for our customers
  • Take dozens of inbound calls per day
  • Speak with a wide variety of customers and business personnel across the contiguous U.S.
  • Work off a call script to discover customer project needs
  • Document all customer project needs in our lead management system
  • Work across teams to direct customers to the correct department

Customer serviceWritten communicationExcellent communication skillsTroubleshootingActive listeningData entryComputer skillsCRMCustomer support

Posted 5 days ago
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🔥 Outbound Call Center Rep - Remote
Posted 6 days ago

🔍 Healthcare

  • 1+ year call center experience OR 2+ years general work experience
  • Previous outbound call center or high volume experience preferred.
  • Desire to work in an efficient, results-oriented outbound call center environment.
  • Good communication skills.
  • Strong computer skills.
  • Make outbound calls to offer, explain, and schedule free in-home or virtual health evaluations.
  • Follow scripts and respond to rebuttals.
  • Meet daily goals.
  • Adjust, reschedule, and cancel appointments.
  • Monitor performance results.
  • Report member complaints.
  • Participate in coaching.
  • Follow HIPAA guidelines.
Posted 6 days ago
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