Remote Call Center Jobs

Call Center

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🔥 Call Center Representative, Nexa Healthcare

Posted 4 days ago

📍 United States

🔍 Healthcare

🏢 Company: EverService👥 501-1000💰 Private over 1 year agoMarketing Information Technology Professional Services

🔧 Requirements

Available to work some overnight, weekend, holiday and/or split shifts
Ability to type 30 wpm with 94% accuracy
Computer proficiency skills, and ability to navigate multiple systems and monitors
Ability to read, write and speak English fluently
Ability to handle a high-volume of callers
Quiet work from home environment
Internet connection type: Fiber or Cable internet service provider (Satellite, DSL & WiFi are NOT supported)
High Speed Internet (at least 10Mb upload and at least 50Mb download)
Capability to directly connect into your router/model with an ethernet cable (ethernet cable will be provided)
2+ years of experience in a customer service role within the healthcare industry (Preferred)
1+ years in health insurance call center (Preferred)

💡 Responsibilities

Maintain call control while providing exceptional and efficient service
Use appropriate tone of voice while conveying empathy/compassion where appropriate
Follow account specific instructions including scripted verbiage, appointment scheduling and call transfers
Notate accurate and important information
Escalate challenges appropriately
Communicate effectively and professionally

Communication Skills Customer service Attention to detail Multitasking Problem-solving skills Fluency in English Active listening Data entry Computer skills

Posted 4 days ago

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🔥 Bilingual Call Center Agent (English & Spanish) - Work from Home, Full-time

Posted 4 days ago

🏢 Company: Calls Experts Corporation

Posted 4 days ago

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🔥 Call Center Lead Generator - MUST LIVE IN NEW JERSEY

Posted 4 days ago

🔧 Requirements

Minimum 2 years of Sales experience
Bilingual is a plus
Sales mindset and metrics driven
Ability to work varying shifts, including some evenings and weekends
Must live in New Jersey to be considered for this position

💡 Responsibilities

Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues
Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards
Managing high volume of inbound and outbound calls while multitasking through various systems

Posted 4 days ago

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🔥 Bilingual Call Center Lead Generator

Posted 4 days ago

🔧 Requirements

Minimum 2 years of Sales experience
Must be fluent in English and Spanish
Ability to work varying shifts, including some evenings and weekends
Must live in New Jersey to be considered for this position

💡 Responsibilities

Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues
Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards
Managing high volume of inbound and outbound calls while multitasking through various systems

Posted 4 days ago

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🔥 Call Center Sales Generator

Posted 4 days ago

💸 39968.0 - 52000.0 USD per year

🔧 Requirements

Minimum 2 years of Sales experience
Bilingual is a plus
Sales mindset and metrics driven
Ability to work varying shifts, including some evenings and weekends
Must live in Knoxville to be considered for this position

💡 Responsibilities

Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues
Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards
Managing high volume of inbound and outbound calls while multitasking through various systems

Posted 4 days ago

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🔥 Warranty Call Center Agent - Remote

Posted 5 days ago

🔍 Automotive

🔧 Requirements

Minimum 1 year of experience with Microsoft office
Minimum 1 year of experience with IBM AS/400 is desired
1 year of experience performing general office duties is desired
1 year of experience in an automotive-related field is desired
Excellent oral and written communication skills
Excellent problem-solving skills
Ability to apply Deductive and Inductive reasoning to produce logical conclusions

💡 Responsibilities

Research and correct campaign claim coding issues to improve overall quality
Respond to incoming emails (before the end of the next business day)
Identify and assess gaps on returned campaign claims
Conduct follow-up calls with dealers requiring assistance on previously submitted returned campaign claims
Notify the Project Manager on actionable campaign claim incoming calls or email alerts to ensure corrective and preventative action
Process internal audit department chargebacks
Update monthly and weekly campaign reports
Debit recall claims if such documentation is out of compliance
Attending weekly campaign meetings
Research and respond to campaign inquiries within the company
Debit or debit/credit campaign claims as necessary
Research Date of First Use Requests and update system accordingly
Research and update Branding of VINS

Posted 5 days ago

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🔥 InP - Call Center Manager II

Posted 5 days ago

🧭 Full-Time

🔍 Customer Service

🔧 Requirements

Considerable knowledge of the company’s products, services and business operations to enable resolution of customer inquiries
Excellent customer service skills that build high levels of customer satisfaction
Excellent verbal and written communication skills
Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers
Ability to lead and manage large teams effectively
Working knowledge of workforce management practices and tools, e.g., scheduling software, quality monitoring software
Demonstrated problem-solving and decision-making skills
Demonstrated analytic and root cause analysis skills for process improvement initiatives
Demonstrates effective people skills and sensitivities when dealing with others
General skill in the use of MS Office and other standard software applications required to perform the job duties
Ability to work both independently and in a team environment

💡 Responsibilities

Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email.
Monitors operations to ensure adherence to service level standards and company/department policies and procedures
Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers
Ensures adequate phone coverage including making decisions regarding scheduling changes
Acts as an escalation point for resolving the most difficult customer issues
Evaluates the quality of customer service associates’ calls from customers; provides feedback to reps on strengths and areas for improvement
Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction
Serves as an escalation point for resolving the most difficult customer issues
Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes
Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives
Approves and implements streamlining opportunities and process improvements
Coordinates customer service activities with other internal functions
Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc
May serve as a backup to more senior customer service management in their absence
Other related duties assigned as needed

Posted 5 days ago

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🔥 Call Center Sales Associate

Posted 9 days ago

🧭 Contract

🏢 Company: Growth Troops

🔧 Requirements

1-2 years of experience in sales, telesales, or sales development.
Strong communication skills, both verbal and written.
Comfortable working remotely and independently.
Ability to work during Eastern Standard Time (EST) hours.
Excellent organizational skills and attention to detail.
Proficiency with basic computer applications and CRM tools.

💡 Responsibilities

Make outbound calls to potential clients to offer healthcare services.
Handle inbound inquiries and convert leads into appointments.
Maintain accurate records of calls, client interactions, and appointments.
Follow provided scripts and guidelines to ensure compliance and effectiveness.
Achieve monthly sales targets and KPIs.
Provide excellent customer service to enhance patient experience.

Posted 9 days ago

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🔥 Call Center Representative - FULLY REMOTE

Posted 10 days ago

🔧 Requirements

Comfortable being on the phone consistently
Abiding by a rigid schedule

💡 Responsibilities

Schedule office visits with providers
Verify insurance information
Verify patient demographics
Answer questions
Ensure quality customer service

Posted 10 days ago

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🔥 Call Center Representative

Posted 11 days ago

🔧 Requirements

Minimum 2 years of Sales experience
Ability to work varying shifts, including some evenings and weekends
Must live in Indiana to be considered for this position

💡 Responsibilities

Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues
Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards
Managing high volume of inbound and outbound calls while multitasking through various systems

Posted 11 days ago

Apply

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