Remote Call Center Jobs

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📍 Germany, Austria, Belgium, Luxembourg, Poland

🏢 Company: Slasify👥 11-50💰 Seed about 4 years agoInformation ServicesComplianceEmploymentHuman ResourcesInformation Technology

  • Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Fluency in English and German a must
  • Minimum 2~3 years of experience in a client facing role
  • Familiarity with local regulations in Germany
  • High attention to detail and excellent organizational skills
  • Experience with CRM software and project management tools
  • Proven ability to juggle multiple client accounts and time-sensitive projects at a time
  • Excellent listening, collaboration and cross-cultural patience and understanding
  • Go-getter attitude with strong problem solving skills and a curiosity to learn
  • Ability to work independently without constant supervision, prior remote working experience is a plus
  • Strong verbal and written communication skills
  • Develop trusted advisor relationships with clients
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Responsible for the onboarding and offboarding of clients and its employees
  • Clearly communicate/update the progress of monthly/quarterly initiatives to leadership
  • Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
  • Accurately crosscheck and confirm payroll and reimbursements of clients’ employees
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed

Project ManagementCommunication SkillsOrganizational skillsAccount ManagementFluency in EnglishClient relationship managementSales experienceCRM

Posted about 7 hours ago
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📍 USA

💸 130600.0 - 163200.0 USD per year

🔍 Oncology

🏢 Company: Natera👥 1001-5000💰 $250,000,000 Post-IPO Equity over 1 year ago🫂 Last layoff about 2 years agoWomen'sBiotechnologyMedicalGeneticsHealth Diagnostics

  • Health care professionals with relevant scientific knowledge and/or clinical training in hematologic oncology will be considered
  • Advanced healthcare/scientific degree preferred (Ph.D., Pharm.D, M.D., D.N.P.), (Master’s degree required)
  • MSL experience preferred, but not required
  • Provide scientific and/or clinical presentations on data that support Natera’s Oncology products in Hematological Cancers.
  • Serve as a medical and scientific resource for the Natera US/International Sales, Marketing, Business Development and Bio Pharma teams.
  • Establish, maintain, and manage relationships with Hematological Cancer Key Opinion Leaders (KOLs),  Healthcare Providers, and Customers as pertains to Natera’s Oncology products and the field of Oncology.
  • Collaborate with lab operations to provide additional healthcare provider information regarding Natera products.
  • Represent Natera at various scientific and clinical congress meetings.
  • Engage in continuous learning to maintain scientific and clinical expertise.
  • Provides medical expertise for the creation of materials, communication tools, and publications to ensure medical accuracy.
  • Support and coordinate ongoing clinical trial and research initiatives at academic institutions and study sites
  • Travel extensively (over 60%) as required.
  • Performs other duties as assigned

Data AnalysisCommunication SkillsAnalytical SkillsCustomer servicePresentation skillsWritten communicationInterpersonal skillsNetworkingExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsTeamworkResearchFluency in EnglishVerbal communicationActive listeningCross-functional collaborationSales experienceStrategic thinking

Posted about 9 hours ago
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📍 Poland

🧭 Part-Time

🔍 Mental health support

🏢 Company: Hedepy

  • Some experience in a customer service environment
  • Native Polish and fluent in English (at least B2 level)
  • Able to cover the customer support channels from 8 AM to 8 PM from Mon - Fri
  • Excellent communication and organizational skills
  • Good knowledge of Google Workspace tools
  • Serving as the primary point of contact for customers and therapists
  • Consistently meeting customer service expectations
  • Proactively addressing and resolving issues
  • Reporting and resolving issues internally with other teams
  • Do outreach calls to proactively resolve cancelled sessions

Communication SkillsCustomer serviceOrganizational skillsExcellent communication skillsProblem-solving skillsFluency in EnglishCustomer support

Posted about 14 hours ago
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📍 Portugal

🔍 Wellness

  • A true team player with a proven track record of delivering exceptional products through close collaboration with cross-functional teams, including product, engineering, design, and business teams.
  • Detail-oriented professional with strong organizational skills, capable of managing multiple concurrent initiatives effectively in an Agile environment.
  • Robust analytical and quantitative skills, with a data-driven approach to generating insights, iterating, and improving products.
  • Strong decision-making abilities, prioritizes tasks, and makes pragmatic choices in fast-paced environments.
  • Willingness to understand the business environment to build critical thinking and support decision-making.
  • Knowledge of agile methodology (e.g., Scrum, Kanban) and agile metrics (e.g.: Throughput, Lead time).
  • Enthusiastic about developing global products with global teams.
  • Entrepreneurial and self-driven spirit with a great desire to make things happen.
  • Program management experience in fact-pacing tech companies is a plus.
  • Fluent in English, with excellent communication skills both written and verbal.
  • Deliver product initiatives using the appropriate agile methodology, learning & iterating frequently and fostering an accountability culture of delivery into the teams.
  • Promote a culture of continuous improvement by constantly evaluating and refining current products, processes and tools.
  • Proactively manage program initiative schedules, providing stakeholders with clear insights into risks, deadlines, and required efforts.
  • Lead initiative across squads, connecting the architecture and organizing interdependencies across multiple teams.
  • Support in creating and validating the test plan, integrated tests, and test documentation to ensure high-quality, on-time deliveries. Support successful integrated tests to ensure high-quality, on-time deliveries.
  • Lead decision-making processes for product development changes, ensuring stakeholders understand the implications and maintaining transparency throughout the process.
  • Track, in collaboration with product, design, and engineering, problems on the initiatives, troubleshooting incidents assessing both impact and risk.
  • Monitor and provide clear visibility on OKRs, initiative status, and agile metrics. Proactively identify bottlenecks and engage teams in driving opportunities for continuous improvement.
  • You will have the opportunity to develop overall Product Development skills by collaborating closely with Product Managers and Engineering leads.
  • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

Project ManagementAgileJiraCross-functional Team LeadershipProduct DevelopmentCommunication SkillsCollaborationCI/CDAgile methodologiesRESTful APIsExcellent communication skillsFluency in EnglishStakeholder managementConfluence

Posted about 15 hours ago
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📍 Switzerland

🔍 Medical Devices

  • 3 - 5 years of sales experience (of medical devices or pharmaceutical products preferred, but not necessary)
  • Fluent in German and French in spoken and written form and good knowledge of the English language
  • Knowledge of diabetes products and therapies is desirable, but not necessary
  • Proven success in previous sales functions based on very good performance is an advantage
  • You recognize the customer's needs and are therefore able to stimulate, question and promote thought processes about new approaches to the treatment of diabetes
  • You implement sales strategies even in a complex, multi-faceted environment
  • You have excellent social skills as well as communication skills and negotiation skills. You are team-oriented and able to implement conceptual/consulting sales strategies
  • Valid driving license, category B
  • Conduct sales calls to promote Dexcom's products and services to existing and potential customers (medical professionals and patients) and offer related services
  • Inform doctors, nursing staff, and patients about the benefits and details of using Dexcom's products for continuous glucose monitoring
  • Build and maintain relationships with doctors
  • Represent Dexcom at local, regional, and national diabetes fairs and exhibitions to present Dexcom's products to patients and diabetes partners
  • Actively work to position the company as a market leader in continuous glucose monitoring
  • Implement business strategies and tactics to achieve company goals as well as individual goals
  • Take responsibility for the area budget by controlling expenses
  • Prepare reports according to the specifications
  • Use sales materials for promotion in the sales area
  • Cooperate with field and inside sales to jointly achieve or exceed company goals
  • Local travel (up to 90%) including occasional travel with overnight stays is required

Communication SkillsCustomer serviceFluency in EnglishRelationship managementSales experienceCRM

Posted about 19 hours ago
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🔥 Lead Care Manager
Posted about 19 hours ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🏢 Company: Vynca

  • 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
  • Working knowledge of government and community resources related to social determinants of health
  • Excellent oral and written communication skills
  • Positive interpersonal skills required
  • Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet
  • Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
  • Oversees the development of the client care plans and goal settings
  • Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
  • Connect clients to other social services and supports that are needed
  • Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
  • Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
  • Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
  • Evaluate client’s progress and update SMART goals
  • Provide mental health promotion
  • Arrange transportation (e.g., ACCESS)
  • Complete all documentation, including outcome measures within the timeframes established by the individual care plans
  • Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
  • Complete monthly reporting to ensure program compliance
  • Attend training as assigned

Communication SkillsCollaborationProblem SolvingCustomer serviceMentoringOrganizational skillsTime ManagementWritten communicationDocumentationInterpersonal skillsAdaptabilityRelationship buildingProblem-solving skillsMS OfficeTeamworkResearchFluency in EnglishReportingActive listeningClient relationship managementStrong communication skillsCross-functional collaborationData entryTeam managementStakeholder managementComputer skillsCRMCustomer support

Posted about 19 hours ago
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📍 Poland

🧭 Full-Time

🔍 Software Development

  • At least 5 years of experience related with security
  • Vast experience with container orchestration platforms like Kubernetes and how to secure them (must-have).
  • You know how to maintain, develop policy for security-focused CNI/Service Mesh (eg. Calico, Cilium).
  • You know how to scan for and manage vulnerabilities at scale.
  • You have experience with Hashicorp Vault.
  • You know why and how to use Terraform and popular CI/CD tools.
  • You know about building scalable and secure production HA environments using AWS.
  • You know your ways around network security services eg. AWS WAF/Cloudflare.
  • You are not afraid of developing tools or scripts in Bash or GO to automate work.
  • Developing and maintaining tools for Global Security in order to deliver vulnerability management platforms for application triaging and continuous compliance
  • Optimize system scalability and cost efficiency
  • Development, monitoring, and maintenance of Kubernetes clusters on several continents.
  • CI / CD development and maintenance.
  • Make sure that all of our services are deployed in a way that makes them highly available.
  • Fixing urgent issues and optimizing performance.
  • Support other team members in their daily work.

AWSBashCloud ComputingKubernetesGoCI/CDRESTful APIsLinuxDevOpsTerraformMicroservicesComplianceFluency in EnglishJSONEnglish communication

Posted about 21 hours ago
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📍 United States

🧭 Full-Time

🔍 SaaS

🏢 Company: WunderGraph, Inc.

  • Previous experience of scaling Sales in a start-up from around 1M ARR to 10M+ ARR as the manager in charge
  • Profound sales experience in the enterprise SaaS sector (large deal sizes)
  • Ability to blend in with a start-up culture and work with the existing teams
  • You’re able and willing to cover all steps in the Sales process, from lead generation to closing the deal
  • You’re a good teacher and team player, and take pride in seeing how your team members’ abilities grow. What matters to you most is not who closes the deal, but that we close it.
  • Excellent communicator in English, which is a must-have in a fully remote and global company
  • Ability to travel internationally for company retreats about twice per year, and to customer meetings mostly within North America as needed
  • You need to be able to work within Pacific and Eastern time
  • Identify Sales opportunities (lead lists etc.)
  • Reach out to prospects to qualify them, build relationships, convert them to leads
  • Convert sales leads to customers by driving the Sales process and working out compelling offers / proposals
  • Understand when in the Sales process more push is needed, and which contingencies potentially need to be made in order to push a deal over the finish line
  • Document all Sales efforts comprehensively in Salesforce
  • Interview and vet candidates for Sales roles, ideally tapping into your network
  • Manage the Sales team and external Sales service providers
  • Build partnerships with potential resellers of our products and services
  • Identify our GTM approach and Sales playbook for new products, services and markets
  • Constantly collect feedback from leads and customers to help us learn about requirements, use-cases, triggers etc., sharing information with Marketing and Customer Success teams

LeadershipBusiness DevelopmentPeople ManagementSalesforceCommunication SkillsRESTful APIsExcellent communication skillsAccount ManagementTeamworkFluency in EnglishNegotiation skillsSales experienceMarket ResearchTeam managementLead GenerationStrategic thinkingCRMCustomer SuccessSaaS

Posted 1 day ago
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📍 Japan, South Korea, Taiwan, China

🔍 Translation

🏢 Company: 1-StopAsia👥 101-250InternetInformation Technology

  • Native speakers of the target language
  • Doctors, psychologists, psychiatrists, or clinical psychologists
  • Ideally familiar with neuropsychiatry, Alzheimer’s, or dementia domains
  • Must be comfortable working in English-language review files (Excel)
  • Review translated clinical outcomes assessments and provide detailed clinical feedback.
  • Participate in discussions to ensure the translated content meets the required clinical standards and relevance.
  • Assist in the cognitive debriefing process by evaluating the readability and cultural appropriateness of translations.
  • Contribute to the documentation process, including the Clinician Review Report.
  • Ensure the integrity and clinical accuracy of the translations before final submission.

Communication SkillsAnalytical SkillsMicrosoft ExcelAttention to detailWritten communicationExcellent communication skillsProblem-solving skillsFluency in English

Posted 3 days ago
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📍 Philippines

🧭 Full-Time

💸 12000.0 - 15600.0 USD per year

🏢 Company: WeAssist.io

NOT STATED
  • Conducting 90-Day Fulfillment & Performance Check-Ins
  • Calendar & Meeting Coordination
  • Administrative Support
  • Communication & Relationship Management

Administrative ManagementCommunication SkillsCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMS OfficeFluency in EnglishReportingActive listeningClient relationship managementStrong communication skillsRelationship managementCustomer Success

Posted 3 days ago
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