Hedepy

We are Hedepy, we simplify the path to psychotherapy for everyone. Through video call. We make it accessible, easy, and prejudice-free. Hedepy is present in 10 markets across Europe. We are a remote-first culture, so you can work from anywhere. Last year we did over 100,000 sessions and that is just the beginning. Joins us on our journey to make mental health care accessible and affordable for everyone. You can learn more about us and our product here .

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📍 Czechia

🔍 Mental health care services

  • Proven experience in B2B sales, ideally targeting HR specialists.
  • Excellent communication and negotiation skills.
  • Strong self-motivation and results orientation.
  • Ability to work independently, especially in a remote setup.
  • Fluency in Czech/Slovak and English (at least B2 level).
  • Familiarity with CRM software; knowledge of Pipedrive is a plus.

  • Actively seek out and engage new B2B clients in the Czech market.
  • Conduct cold calls and business meetings to present services and close deals.
  • Collaborate with the marketing team to create custom sales materials and support campaigns.
  • Work with the client success team on successful onboarding and client support.
  • Stay updated on market trends.
  • Contribute to sales strategy development and aid in company growth.

Fluency in EnglishNegotiation skillsSales experienceLead GenerationCRM

Posted 1 day ago
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📍 Czechia

🧭 Part-Time

🔍 Holistic mental health support

  • Experience in customer service.
  • Fluent Czech at a native level and ability to communicate in English.
  • Ability to cover shifts from 8:00 to 20:00 (Mon - Fri), often split among multiple specialists.
  • Stable internet connection during working hours.
  • Excellent communication and organizational skills.
  • Proficiency with Google Workspace tools.

  • Daily contact with customers, addressing their inquiries by phone, email, and chat.
  • Serve as the main point of contact for customers and therapists.
  • Consistently meet customer service expectations.
  • Actively resolve and prevent issues.
  • Report and solve problems with other teams.
  • Work within Freshdesk.

Customer serviceFluency in EnglishReportingTroubleshootingTechnical support

Posted 1 day ago
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📍 Czechia

🔍 Mental health services

  • Silný fokus na potřeby uživatelů a vášeň pro zlepšování jejich zkušeností.
  • Schopnost jasně komunikovat produktové vize a změny.
  • Technické znalosti, které ti pomohou propojit design, vývoj a product delivery.
  • Pečlivě ohlídat, že každý detail produktu odpovídá našim standardům.
  • Čeština/slovenština, angličtina - máme mezinárodní tým (10+ národností), bez angličtiny se u nás tedy určitě neobejdeš.

  • Spolupracovat na tvorbě a rozvoji produktové strategie.
  • Vést vývoj nových funkcí od konceptu až po uvedení.
  • Komunikovat produktové změny a vizi technickým i netechnickým týmům.
  • Analyzovat potřeby trhu a zákazníků a přetvářet je do produktových příležitostí.
  • Zajišťovat kvalitu a detailní provedení všech aspektů produktu.

FigmaFlutterJiraNext.jsConfluence

Posted 7 days ago
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📍 Czechia, Poland, Slovakia

🧭 Part-Time

🔍 Mental health support

  • Have some experience in a customer service environment.
  • Your Ukrainian is on a native speaker level and you are fluent in English.
  • You are able to cover the customer support channels from 2 PM to 8 PM (30h/week, Mo - Fri).
  • You have access to stable internet connection during the working hours.
  • You have excellent communication and organizational skills.
  • Have good knowledge of Google Workspace tools.
  • Can work as a contractor/freelancer (monthly invoices).

  • Serving as the primary point of contact for customers and therapists.
  • Consistently meeting customer service expectations.
  • Proactively addressing and resolving issues.
  • Reporting and resolving issues internally with other teams.

Organizational skillsExcellent communication skillsFluency in EnglishCustomer support

Posted 28 days ago
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