Hedepy

We are Hedepy, we simplify the path to psychotherapy for everyone. Through video call. We make it accessible, easy, and prejudice-free. Hedepy is present in 10 markets across Europe. We are a remote-first culture, so you can work from anywhere. Last year we did over 190,000 sessions and that is just the beginning. Joins us on our journey to make mental health care accessible and affordable for everyone. You can learn more about us and our product here .

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📍 Poland

🧭 Part-Time

🔍 Mental health support

  • Some experience in a customer service environment
  • Native Polish and fluent in English (at least B2 level)
  • Able to cover the customer support channels from 8 AM to 8 PM from Mon - Fri
  • Excellent communication and organizational skills
  • Good knowledge of Google Workspace tools
  • Serving as the primary point of contact for customers and therapists
  • Consistently meeting customer service expectations
  • Proactively addressing and resolving issues
  • Reporting and resolving issues internally with other teams
  • Do outreach calls to proactively resolve cancelled sessions

Communication SkillsCustomer serviceOrganizational skillsExcellent communication skillsProblem-solving skillsFluency in EnglishCustomer support

Posted about 15 hours ago
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📍 Czechia, Greece

🧭 Contract

🔍 Mental Health

  • Experience in sales and cold calling (as medior, 2-3 years).
  • Strong communication skills in English and perfect Greek.
  • Experience in international B2B Startup environment and remote first set up.
  • Actively searching for and approaching potential B2B clients - calling is a must.
  • Preparing presentations and presenting them to clients.
  • Preparing offers, contracts, and documentation for invoicing.
  • Working with data and reporting.
  • Collaborating on the development of Hedepy for the corporate environment.

Communication SkillsPresentation skillsFluency in EnglishSales experienceLead Generation

Posted about 1 month ago
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🔥 B2B Marketing Specialist
Posted about 1 month ago

📍 Czechia, EU

🧭 Contract

🔍 Mental Health Support

  • Experience in B2B marketing, especially lead generation
  • Content-driven mindset with experience in engaging materials
  • Multi-disciplinary marketing skills
  • Strong project management skills
  • Fluent in English
  • Create lead generation and nurturing strategies
  • Develop and manage content marketing materials
  • Collaborate with agencies for performance marketing
  • Strengthen branding and positioning
  • Coordinate marketing activities in an international team

Project ManagementContent creationFluency in EnglishLead GenerationDigital Marketing

Posted about 1 month ago
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📍 Hungary

🧭 Contract

🔍 Mental Health

  • Experience in sales and cold calling (as medior, 2-3 years) and is ready to have as many calls as needed to achieve the targets.
  • Strong communication skills in English (the company's official language) and perfect Hungarian.
  • Can create and deliver client presentations.
  • Experience in international B2B Startup environment and remote first set up.
  • Actively searching for and approaching potential B2B clients - calling is a must and our target group are primary HRists.
  • Preparing presentations and presenting them to clients.
  • Preparing offers, contracts, and documentation for invoicing.
  • Working with data and reporting.
  • Collaborating on the development of the Hedepy platform for the corporate environment.

Communication SkillsPresentation skillsNegotiation skillsSales experienceLead GenerationCRMEnglish communication

Posted about 1 month ago
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🔥 Customer Care Lead
Posted about 2 months ago

📍 Czechia, EU

🧭 Contract

🔍 Mental Health

  • Customer-First Mindset
  • Leadership & Team Development
  • Tech & Innovation Enthusiast
  • Strategic Thinker
  • Develop and execute the Customer Care strategy
  • Lead and motivate the international and remote team, fostering a customer-first culture
  • Optimize processes for efficiency and service quality
  • Leverage technology (chatbots, AI, CRM) to enhance operations - this is currently a big topic for us 🤓
  • Collaborate across teams (Product, Marketing, Operations) to improve customer experience
  • Use data-driven insights to measure and improve performance

LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipCommunication SkillsCustomer serviceRESTful APIsTeam managementStrategic thinkingProcess improvementCRMCustomer supportCustomer Success

Posted about 2 months ago
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