Remote Customer Service Jobs

Previous customer service experience, preferably in a healthcare or medical setting.
Strong ability to build and nurture professional relationships, particularly with doctors and medical professionals.
Proficient in using DocuSign or similar electronic signature tools.
Excellent communication skills, both verbal and written, with the ability to interact confidently and professionally with doctors.
Highly organized with an eye for detail and a commitment to accuracy.
Ability to multitask and handle a variety of administrative duties efficiently.
Strong problem-solving skills and a customer-first attitude.

💡 Responsibilities

Establish and maintain strong relationships with doctors and healthcare providers to ensure long-term satisfaction and loyalty.
Facilitate the preparation, distribution, and signing of contracts using DocuSign, ensuring all required fields are completed and signed in a timely manner.
Represent the company professionally in all interactions, ensuring clear, respectful, and accurate communication with doctors and healthcare staff.
Address and resolve customer queries via phone, email, or other communication channels, offering exceptional service and timely solutions.
Ensure that all documentation, contracts, and communication are accurately recorded and tracked.
Collaborate with internal teams to address customer needs, streamline processes, and provide exceptional service.

Communication Skills Customer service Excellent communication skills Relationship building CRM Customer support Customer Success

Posted 2 days ago

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🔥 French Speaking Customer Service for Smart Home Technology Department in Greece

Posted 2 days ago

📍 Greece

🔍 Smart Home Technology

🏢 Company: Patrique Mercier Recruitment

🔧 Requirements

Fluency in French and proficiency in English (both written and spoken).
Willingness to relocate to Greece - remote work only within Greece
A strong interest in smart home technology and its applications.
Excellent communication and interpersonal skills.
Ability to multitask and work effectively in a fast-paced environment.
Familiarity with customer service software and troubleshooting processes.

💡 Responsibilities

Provide exceptional customer service to French-speaking clients regarding smart home technology products and services.
Assist customers with inquiries, product setup, troubleshooting, and technical support.
Document and manage customer interactions efficiently in the company's CRM system.
Work collaboratively with the technical department to resolve complex issues.
Stay updated on product features, installations, and industry trends to provide accurate information.
Contribute to the enhancement of customer support processes and service delivery.

Customer service Troubleshooting Technical support CRM Customer support

Posted 2 days ago

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🔥 Nordic Speaking Customer Service for Roadside Assistance - Remote in Greece

Posted 2 days ago

📍 Greece

🔍 Customer Service

🏢 Company: Patrique Mercier Recruitment

🔧 Requirements

Fluency in at least one Nordic language (Danish, Norwegian, Swedish, or Finnish) and proficiency in English.
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills.
Able to work effectively in a virtual environment, managing time and tasks independently.
Problem-solving capabilities with a customer-first approach.
Familiarity with customer service software and tools is a plus.

💡 Responsibilities

Provide top-notch customer support to clients requiring roadside assistance in their native Nordic language.
Handle inbound calls and inquiries, offering solutions and guidance in a professional manner.
Document customer interactions and details of assistance required in the CRM system.
Coordinate with service providers to ensure timely assistance for customers in need.
Maintain knowledge of roadside assistance protocols and company policies to provide accurate information.
Work collaboratively with colleagues to continually enhance service quality.
Gather feedback from customers to identify areas for improvement in services offered.

Communication Skills Problem Solving Customer service Time Management Fluency in English Active listening Customer support

Posted 2 days ago

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🔥 Customer Service Representative

Posted 2 days ago

🧭 Full-Time

🏢 Company: Bullseye Strategy👥 11-50 Advertising Marketing

🔧 Requirements

Must be available to work 8am to 4pm EDT.
3 years previous experience in Customer Service.
Must have knowledge of Microsoft Office Suite and be proficient at navigating web-based applications.
Minimum high school diploma or equivalent.
Must have high attention to detail.
Must be dependable and adaptable.

💡 Responsibilities

Answering and facilitating upwards of 50-60 calls a day.
Providing timely and accurate information to incoming customers regarding order status and questions about products.
Processing customer orders including new orders and changes or returns to existing ones while following established department policies and procedures.
Working closely with the billing department to resolve disputed credit items.
Engaging in phone-based verbal communication, as well as written and electronic contact.
Meeting and maintaining strict company deadlines.
Adhering to Medicare and Medicaid guidelines.
Providing timely feedback to the company regarding service failures or customer concerns.
Collaborating with the sales team to meet and exceed customer service expectations.
Assisting with the maintaining and monitoring of electronic data for established customers.
Monitoring production of order schedules and expediting deliveries per customer requests.
Operating inventory control software, word processing and spreadsheet applications.
Gathering additional customer information as necessary to resolve customer disputes.
Maintaining detailed files for documentation.
Drafting letters and quotes for customers.

Posted 2 days ago

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🔥 Customer Service & Operations Associate

Posted 3 days ago

📍 Colombia, Argentina, Mexico, Honduras

💸 1600.0 USD per month

🏢 Company: Sidekick

🔧 Requirements

Experience with ecommerce (Shopify, Amazon etc.)
Experience with ERP systems and customer service platforms (e.g., Zendesk).

💡 Responsibilities

Resolve an average of 15 tickets per hour while maintaining a 90%+ customer satisfaction score.
Identify repetitive tasks and inefficiencies, and implement automation solutions or process improvements.
Regularly update and expand the knowledge base to reduce ticket volume and improve efficiency.
Document workflows and SOPs in Notion for seamless onboarding and training.
Manage ERP tasks, including inventory updates, credit notes, and branch transfers, with 100% accuracy.

Shopify Customer service Documentation Process improvement Customer support

Posted 3 days ago

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🔥 GearLaunch - Head of Customer Service

Posted 3 days ago

📍 The Philippines

🔍 E-commerce

🏢 Company: Fresh Prints👥 251-500 E-Commerce Fashion

🔧 Requirements

At least 1 year of experience in the e-commerce industry.
At least 3 years in a managerial role leading a Customer Service team.
Experience in a pioneering role—able to build and optimize processes from the ground up.
Strong leadership skills with the ability to inspire and develop a team.
High emotional intelligence (EQ) and excellent interpersonal skills.
Exceptional problem-solving abilities and a data-driven mindset.
Proficiency in customer service tools is a plus.
Native or near-native English fluency.

💡 Responsibilities

Oversee the entire Customer Service function, ensuring a seamless experience for customers.
Develop, refine, and implement support processes that improve efficiency and customer satisfaction.
Lead, mentor, and develop a team of customer service professionals, fostering a high-performance culture.
Set clear KPIs and drive the team to achieve operational excellence.
Identify gaps and areas for improvement, implementing solutions to enhance service quality.
Collaborate cross-functionally with product, operations, and marketing teams to provide customer insights.
Manage escalations and critical customer issues, ensuring timely resolution.
Stay up to date on e-commerce trends and customer service best practices to continuously improve operations.

Leadership People Management Cross-functional Team Leadership Customer service Mentoring Excellent communication skills Team management Process improvement Customer Success English communication

Posted 3 days ago

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