Remote Customer Service Jobs

Customer Service

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349 jobs found.

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🔥 Customer Service Representative

Posted about 4 hours ago

🏢 Company: Elevate and Delegate

Posted about 4 hours ago

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🔥 International Customer Service Representative (Evening Shift)

Posted about 4 hours ago

📍 United States

🧭 Full-Time

💸 30.0 - 32.0 USD per hour

🔍 Healthcare, biotechnology, or diagnostics industry

🏢 Company: Natera👥 1001-5000💰 $250,000,000 Post-IPO Equity over 1 year ago🫂 Last layoff about 2 years agoWomen's Biotechnology Medical Genetics Health Diagnostics

🔧 Requirements

Strong communication skills, with fluency in English and Japanese
Two-year degree and/or 4 years minimum of related experience, undergraduate degree preferred
Previous customer service experience, ideally in the healthcare, biotechnology, or diagnostics industry
Ability to work independently and as part of a global team
Excellent problem-solving skills and attention to detail. Ability to complete tasks in a resourceful and efficient manner
Proficient in using CRM software and customer support tools

💡 Responsibilities

Provide timely and accurate information to international customers and internal teams via phone, email, and other electronic channels
Manage high volume of international customer accounts and their support needs
Resolve customer inquiries and issues promptly and communicate the resolution clearly and logically. Troubleshoot the issue and identify the root cause
Partner with Sales team counterparts to follow-up on missing information needed to process and report ordered tests
Document all customer interactions, communications, actions taken, and follow ups in our customer service applications
Collaborate with internal teams such as sales, product development, and lab operations to ensure customer needs are met effectively
Coordinate with logistics and shipping teams to resolve any shipping, customs, or delivery issues related to kits or samples
Provide training and educational support to our internal teams and customers on test ordering processes
Stay updated on the latest company products, services, and processes (including samples required, test turnaround time, required order information, required waivers, etc…) to offer the best support
Track and report common customer issues, providing feedback for process improvements or product enhancements
Lead or support special projects and other duties as required to meet business needs
Assist in testing upgrades to and development of new customer service tools
Stay current with Natera training requirements and assist with mentoring and training new employees on international support processes
Note this role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) to perform the job

Salesforce Communication Skills Customer service Microsoft Office RESTful APIs Attention to detail Multitasking Excellent communication skills Problem-solving skills Fluency in English Troubleshooting Active listening Technical support CRM Customer support English communication

Posted about 4 hours ago

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🔥 Customer Service Associate

Posted about 18 hours ago

📍 Poland

🧭 Full-Time

🔍 Shared Electric Vehicle

🏢 Company: Lime👥 11-50 Advertising Web Design Graphic Design

🔧 Requirements

1-2 years of work experience in a customer support role with good typing skills; supporting customers verbally and in written format with the ability to juggle both simultaneously
Fluent in written and verbal English
Excellent writing and communication skills; ability to write and speak in a clear and professional manner
A problem solver with an analytical mindset and influencing skills that results in successful resolution
Demonstrated proficiency utilizing a computer with experience in Google Suite

💡 Responsibilities

Build long lasting trusted relationships with our customers through open and interactive communication
Provide accurate, valid and complete information to customer inquiries via outbound calls, emails, and social media; escalating where necessary
Handle customer complaints, identifying appropriate solutions and alternatives within the established time requirements that result in resolutions
Maintain and improve quality results by adhering to standards and guidelines
Focus on continuous process improvement by identifying and recommending improvements to processes within the function
Keep records of customer interactions, process accident records and file documents.
Resolve complex cases related to payments .

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Written communication Excellent communication skills Teamwork Verbal communication Troubleshooting Active listening Data entry Computer skills English communication

Posted about 18 hours ago

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🔥 Customer Service Specialist (Modification Team)

Posted about 22 hours ago

🏢 Company: RateHawk

Posted about 22 hours ago

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🔥 Customer Service Agent (Full remote within Colombia)

Posted 1 day ago

📍 Colombia

🏢 Company: leadtech

🔧 Requirements

Proven customer support experience or experience as a client service representative
Familiarity with CRM systems and practices
Client Orientation and Detail Orientation
High level of commitment to the project once enrolled
Autonomy to self organize your daily tasks
Proficient level of English and Spanish (written and spoken)
Own computer and a good internet connection to work from home
Availability to work on weekends (at least one day)

💡 Responsibilities

Handling incoming emails
Solving both routine problems and complex customer inquiries
Complaint handling
Use defined procedures for responding to our customers
Report errors and improvements discovered in the website

CRM Customer support English communication

Posted 1 day ago

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🔥 German Speaking - Customer Service in Malta - Fully Paid Relocation

Posted 1 day ago

📍 Malta

🧭 Full-Time

🔍 IGaming

🏢 Company: Next Job Abroad

🔧 Requirements

Fluency in German and proficiency in English
Prior experience in customer service, preferably within the iGaming sector.
Strong communication and interpersonal skills.
Ability to work effectively under pressure in a busy environment.
Excellent problem-solving skills with a focus on customer satisfaction.
Familiarity with customer support software and CRM systems is beneficial.
Willingness to relocate to Malta and embrace a new lifestyle.

💡 Responsibilities

Provide excellent customer service to German-speaking clients via live chat, email, and phone support.
Assist customers with questions about their gaming accounts, promotions, and any technical issues.
Efficiently resolve customer inquiries to ensure satisfaction.
Document customer interactions accurately in our systems.
Work closely with other teams to enhance the customer experience.
Stay updated on product knowledge and industry trends to provide informed support.

Customer service Fluency in English CRM Customer support

Posted 1 day ago

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🔥 Physician Advisory Services Customer Service Representative

Posted 1 day ago

📍 United States

🔍 Healthcare

🏢 Company: Dane Street, LLC

🔧 Requirements

Present exceptional communication skills with a clear understanding of company business lines.
The ability to apply critical thinking, manage time efficiently and meet specific deadlines.
Computer literacy and typing skills are essential.

💡 Responsibilities

Intake new cases and review/verify information and requests.
Draft cases by entering information into the Dane Street system, AccessDS.
Work with client on any information missing pertinent to processing claim.
Sort, organize and create medical document listing - if required by client, and in line with specific special handling.
Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements.
Ensure that the assigned physician has no conflict of interest with the case assignment.
Monitor, process and track cases to ensure we meet deadlines.
Update clients frequently on cases in progress.
May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer.
Ensure proper documentation for specified cases is provided to the client.
Other duties & special projects, as assigned and based on business needs.

Posted 1 day ago

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🔥 Remote Customer Service Associate

Posted 2 days ago

📍 United States

🧭 Full-Time

🔍 Financial Services

🏢 Company: ext👥 10-100 Internet Information Technology Software

🔧 Requirements

Minimum of one year of consistent experience working in a customer facing role in a Call Center or Financial Services environment.
Quiet and secure working environment so you can manage a consistent flow of calls and client interaction without the disruption/distraction of others.
Ability to connect to the Internet with an Ethernet Cable with the following Internet speed requirements:
Ping less than 50 ms
Download greater than 25.0 Mbps
Upload greater than 10.0 Mbps
High School diploma or equivalent

💡 Responsibilities

Receive inbound calls from our bank partners, merchants, and card holders, answering questions, while driving issues to resolution to the client’s satisfaction.
Help our clients to receive a WOW experience as they interact with someone who can be both an active listener, communicator and help clients discover the best solution.

Customer service Excellent communication skills Verbal communication Troubleshooting Active listening Computer skills Technical support CRM

Posted 2 days ago

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🔥 Customer Service Representative (English, Italian & French)

Posted 2 days ago

📍 Ireland

💸 28000.0 - 30000.0 EUR per year

🔍 Healthcare

🏢 Company: Consensus Cloud Solutions👥 501-1000 Internet Information Services Information Technology

🔧 Requirements

1+ year minimum experience in a customer service background.
Must be Fluent (verbal and written) in English. Italian & French
Excellent communication skills (oral and written) in English, Italian & French
Previous customer service experience is a must (call center experience is an advantage).
Strong attention to detail, follow up skills and ability to multi-task.
PC proficiency; Knowledge of MS Word, Excel and Outlook.
Ability to work both independently and as part of a team.
Must have reliable internet (partial reimbursement is available)

💡 Responsibilities

Support customers efficiently, accurately and in a professional manner by phone and email.
Verify newly signed up accounts to activate based on compliance with geo-compliance regulations.
Ensure that an amazing customer service is provided and escalate any issues or complaints.
Responsible for retaining existing customers that are calling/emailing to cancel their service.
Communicate and follow up with customers regarding their account inquiries raised.
Develop & maintain knowledge of the company’s products, services, policies and procedures.
Contact customers from time to time to collect payment or update their payment methods.
Report accurately on calls inbound & outbound, log and track details on company systems.
Ability to learn and utilize information to assist and help you solve customer problems.
Provide regular feedback (suggestions and improvements) to the team supervisor.

Communication Skills Customer service Microsoft Office Problem-solving skills Fluency in English Troubleshooting Active listening Data entry CRM Customer support English communication

Posted 2 days ago

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🔥 Customer Service Representative

Posted 2 days ago

📍 Ireland

💸 28000.0 - 30000.0 EUR per year

🔍 Healthcare

🏢 Company: Consensus Cloud Solutions👥 501-1000 Internet Information Services Information Technology

🔧 Requirements

1+ year minimum experience in a customer service background.
Ability to work the required shift of the role 12:00pm - 9:00pm GMT
Must be Fluent (verbal and written) in English. Italian & French
Excellent communication skills (oral and written) in English, Italian & French
Must be enthusiastic, friendly, professional, polite, and have a great attitude.
Great soft skills – empathy, patience, being calm, positive, active listener etc.
Previous customer service experience is a must (call center experience is an advantage).
Strong attention to detail, follow up skills and ability to multi-task.
PC proficiency; Knowledge of MS Word, Excel and Outlook.
Ability to work both independently and as part of a team.
Must have reliable internet (partial reimbursement is available)

💡 Responsibilities

Support customers efficiently, accurately and in a professional manner by phone and email.
Verify newly signed up accounts to activate based on compliance with geo-compliance regulations.
Ensure that an amazing customer service is provided and escalate any issues or complaints.
Responsible for retaining existing customers that are calling/emailing to cancel their service.
Communicate and follow up with customers regarding their account inquiries raised.
Develop & maintain knowledge of the company’s products, services, policies and procedures.
Contact customers from time to time to collect payment or update their payment methods.
Report accurately on calls inbound & outbound, log and track details on company systems.
Ability to learn and utilize information to assist and help you solve customer problems.
Provide regular feedback (suggestions and improvements) to the team supervisor.
Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

Customer service Multitasking Excellent communication skills Problem-solving skills MS Office Fluency in English Empathy Active listening Customer support English communication

Posted 2 days ago

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