Remote Customer Service Jobs

You must have a working camera on your smart phone or a webcam on your desktop/laptop.
Access to reliable internet connection is essential.
Capacity to understand and follow written and oral instructions.

💡 Responsibilities

Take part with work from home surveys/studies by following written and oral instructions.
Participate in research focus groups.
If products or services are provided, you must actually use them.

Communication Skills Customer service Attention to detail Organizational skills Written communication Verbal communication Active listening Ability to learn Data entry Market Research Computer skills Customer support

Posted about 12 hours ago

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🔥 Work at Home Customer Service

Posted about 12 hours ago

📍 USA

🧭 Part-Time

🔧 Requirements

You must have a working camera on your smart phone or a webcam on your desktop/laptop.
Access to reliable internet connection is essential.
Capacity to understand and follow written and oral instructions.

💡 Responsibilities

Take part with work from home surveys/studies by following written and oral instructions.
Participate in research focus groups.
If products or services are provided, you must actually use them.

Communication Skills Customer service Written communication Problem-solving skills Verbal communication Active listening Data entry Market Research Computer skills Customer support

Posted about 12 hours ago

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🔥 Behavioral Health Customer Service Advocate - Evernorth Health Services - Remote

Posted about 16 hours ago

📍 United States of America

💸 19.0 - 29.0 USD per hour

🔧 Requirements

Bachelor’s degree in psychology, social work, or a related field, or bachelor’s degree in another field plus 2+ years of behavioral health experience.
Customer service experience
Strong time management and multitasking abilities
Proficiency with typing and PC usage
Must remain at your workstation while handling calls from a phone queue

💡 Responsibilities

Take back-to-back phone calls from members and providers (calls last about 8-10 minutes).
Triage and conduct intake for risk of harm and substance use concerns
Communicate eligibility, assist with scheduling appointments and providing referrals, quote benefits, and advise on authorization requirements
Utilize resources and independent judgment to deliver accurate information, exceptional service, and resolution on the first call
Collaborate with matrix partners and coordinate seamless handoffs to clinical teams for timely support
Navigate multiple systems and applications across multiple screens while on calls (sometimes up to 9 programs at once)

Communication Skills Problem Solving Customer service Time Management Multitasking Active listening

Posted about 16 hours ago

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🔥 Customer Service Advisor

Posted about 21 hours ago

📍 United Kingdom

🧭 Full-Time

💸 25397.0 GBP per year

🔍 Customer Service

🏢 Company: Wifinity👥 101-250💰 Private over 3 years agoInternet Hospitality Wireless ISP

🔧 Requirements

A results and solutions orientated approach combined with a strong team ethic, with the ability to work with the minimum amount of supervision.
Excellent communication and interpersonal skills, with the ability to build strong relationships, swiftly, with adjusters and colleagues at all levels.
Strong organisation skills as well as the ability to use and navigate around basic tools such ticketing, CRM, billing, and webchat.
Prior experience of working in a fast-paced contact centre environment
A strong internet connection at home, due to the remote based role.

💡 Responsibilities

Handling a consistent volume of incoming & outgoing calls, emails and chats.
Listening carefully and playing back your understanding of the customers issues whilst demonstrating empathy to customers.
Using process driven troubleshooting techniques and technical expertise to resolve customer issues, whilst keeping them informed along the journey.
Managing workflows from initiation through to resolution and escalating events where a solution cannot be achieved within own remit.
Reporting to and liaising with line managers and team colleagues.
Evaluating and reporting any recurring quality issues as well as trends of recurring customer queries.

Communication Skills Customer service Excellent communication skills Empathy Troubleshooting Active listening Technical support CRM Customer support

Posted about 21 hours ago

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🔥 Virtual Assistant / Customer Service

Posted about 21 hours ago

📍 Metro Manila, Philippines, Central Visayas, Philippines

🏢 Company: VirtueStaff

🔧 Requirements

Prior experience in customer service, virtual assistance, or a related role is preferred.
Excellent interpersonal and communication skills, both written and verbal.
Strong analytical and problem-solving skills with a focus on customer satisfaction.
Ability to multitask effectively and manage time efficiently in a remote setting.
Proficient in CRM software, Microsoft Office Suite, and various communication tools.
Highly organized and detail-oriented with a proactive approach to tasks.
Ability to work independently while contributing to a collaborative team environment.
Familiarity with social media platforms and digital marketing is advantageous.

💡 Responsibilities

Respond promptly to customer inquiries through various channels, including phone, email, and live chat, ensuring high-quality service.
Assist with troubleshooting customer issues and resolving concerns efficiently and courteously.
Handle administrative duties such as scheduling appointments, managing calendars, and maintaining organized records.
Document all customer interactions accurately and escalate unresolved issues to the appropriate team.
Engage in proactive communication with clients to ensure satisfaction and build strong relationships.
Collaborate with team members to refine processes and enhance overall customer experience.
Support marketing initiatives by assisting with social media management and content updates when needed.

Communication Skills Analytical Skills Customer service Microsoft Office Multitasking Microsoft Office Suite Interpersonal skills Problem-solving skills CRM

Posted about 21 hours ago

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🔥 Customer Service Representative

Posted about 22 hours ago

📍 United States

💸 14.0 - 21.6 USD per hour

🔍 Medical Supply

🏢 Company: external_career_site_usa

🔧 Requirements

1+ years medical industry or call center/customer service experience
Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to solve practical problems and deal with a variety of variables.
Knowledge of Microsoft Office Applications
Ability to work some evening shifts, weekends, or overtime as needed

💡 Responsibilities

Provide timely and accurate information to customers regarding their order status and/or product information requests according to established department and intra-departmental policies and procedures.
Process customer returns according to established department policies and procedures.
Work closely with the Medical Billing department to resolve disputed Billing charges
Provide timely feedback to Customer Service Management regarding service failures or customer concerns.
Partner with Sales Representatives to meet or exceed customer service expectations.

Communication Skills Analytical Skills Customer service Microsoft Office RESTful APIs Attention to detail Written communication Microsoft Office Suite Excellent communication skills Data entry Sales experience Computer skills CRM Customer support

Posted about 22 hours ago

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🔥 Customer Service Representative (Remote)

Posted 1 day ago

📍 Arizona, Florida, Indiana, Michigan, Minnesota, Nebraska, Nevada, North Carolina, South Carolina, Texas

💸 15.0 USD per hour

🔍 Automotive

🏢 Company: Stress Free Auto Care

🔧 Requirements

Proven experience in sales or customer service, preferably within the automotive industry.
Strong communication skills with the ability to engage confidently and persuasively with customers.
Demonstrated ability to work independently in a fast-paced environment while delivering exceptional customer service.
Knowledge of automotive repair and maintenance services, including familiarity with service packages, parts, and warranty programs.
Proficiency in CRM software and basic computer skills.
Meet or exceed the National Average Typing speed, based on Words Per Minute of 40 or above
Strong phone presence and experience handling dozens of calls per day
Ability to multi-task, prioritize, and manage time effectively
Excellent verbal and written communications skills

💡 Responsibilities

Engage with customers, documenting and providing advice on customer needs using our established workflow.
Coordinate and dispatch work orders to stores as needed.
Advise on services, parts, and maintenance packages that align with customer needs and preferences.
Address customer inquiries regarding service outcomes, providing detailed explanations and recommendations to maximize customer satisfaction.
Educate customers on potential cost-saving opportunities, warranty protections, and maintenance plans to enhance their vehicle's performance and longevity.
Manage and maintain accurate records of customer interactions, sales activities, and service appointments using our CRM system.
Communicate updates to customers regarding changes in service timelines and vehicle readiness.
Never miss an opportunity to help customers

Communication Skills Customer service Microsoft Office Written communication Multitasking Verbal communication Active listening Data entry Sales experience Computer skills CRM

Posted 1 day ago

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🔥 Customer Service Representative

Posted 2 days ago

📍 USA, Canada

🔍 Manufacturing / Engineering / Tooling

🔧 Requirements

2–6 years of experience in a customer service role
Diploma or Bachelor’s degree in any field
Proficiency in Microsoft Office 365 and familiarity with ERP systems
Strong communication and problem-solving skills
Ability to work independently and manage multiple priorities
A collaborative mindset and commitment to continuous improvement

💡 Responsibilities

Respond to inquiries, resolve issues, and ensure customer satisfaction.
Maintain accurate customer records, including delivery addresses and contact details.
Process and monitor orders from entry to invoicing, including returns and claims.
Collaborate with sales to prepare accurate and competitive quotes.
Proactively identify and address potential delays using tools like Power BI.
Handle CRM tasks and cases efficiently and within service level agreements.
Support initiatives to expand our digital customer engagement.
Work with procurement and warehousing teams (where applicable) to ensure timely delivery and stock management.

Communication Skills Problem Solving Customer service Cross-functional collaboration Data entry CRM Customer support

Posted 2 days ago

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