Remote Customer Service Jobs

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๐Ÿ“ United States

๐Ÿข Company: Jobgether๐Ÿ‘ฅ 11-50๐Ÿ’ฐ $1,493,585 Seed about 2 years agoInternet

  • Minimum of 8 years of experience in revenue or business operations leadership roles, with 10+ years preferred.
  • Proven track record of leading GTM and revenue operations functions in hyper-growth environments, ideally with companies generating $150M+ in revenue.
  • Extensive experience managing B2B sales organizations with 75+ employees.
  • Demonstrated success in supporting both SMB and Enterprise sales.
  • Experience evolving GTM processes and playbooks to support product expansion.
  • Own and execute a holistic, verticalized GTM strategy.
  • Identify new distribution channels and markets.
  • Lead and mentor teams across Revenue Operations, Enablement, Partner Marketing, and Implementation.
  • Manage the day-to-day operational needs for sales and post-sales teams.
  • Continuously assess and improve processes, tools, and methodologies.
  • Use business intelligence tools to provide strategic insights and forecasts.
  • Build and develop a high-performing team.
  • Ensure visibility into priorities and progress for key stakeholders.

Business IntelligenceData AnalysisSalesforceCross-functional Team LeadershipOperations ManagementBusiness OperationsStrategic ManagementSales experienceData visualizationTeam managementStakeholder managementLead GenerationProcess improvementCRMFinancial analysisBudget management

Posted about 1 hour ago
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๐Ÿ“ Germany, Spain, Czech Republic, Portugal, Slovakia, Austria

๐Ÿงญ Full-Time

๐Ÿ” Fintech

๐Ÿข Company: re:cap๐Ÿ‘ฅ 51-100๐Ÿ’ฐ $14,500,000 Series A 10 months agoFinancial ServicesFinTech

  • 5+ years of experience in revenue operations, sales operations, or related roles, preferably in the fintech or SaaS sectors
  • Proven track record of driving revenue growth through operational improvements and data insights
  • Strong understanding of revenue operations best practices, sales processes, and customer lifecycle management
  • Experience in implementing CRM systems and marketing automation tools, as well as harmonizing multiple software tools, plus points for working with Salesforce
  • Familiar with data analytics tools and techniques to derive actionable insights
  • Experience in developing and monitoring KPIs to assess performance
  • Excellent verbal and written communication skills, able to convey complex concepts to diverse stakeholders, including team members, executives and partners
  • Able to build strong relationships across teams, such as engineering and sales, at various levels within re:cap, as well as with external partners like industry collaborators
  • Results-oriented with a strong focus on achieving revenue targets and enhancing operational efficiency
  • Innovative and adaptable, with a passion for leveraging technology to drive business success
  • Collaborative mindset, thriving in a dynamic startup environment
  • Speak English fluently, German is a plus
  • Valid EU work permit and reside within the EU
  • Identify areas for process improvement across Sales, Marketing, and Account Management implementing best practices to enhance revenue potential
  • Define and track key performance indicators (KPIs) to assess the effectiveness of revenue initiatives, ensuring they align with the organizational goals and strategic objectives of re:cap, while fostering accountability across teams.
  • Own the integration of revenue operations tools and technologies to streamline processes and improve data flow across teams
  • Analyze revenue-related data to provide insights and recommendations that drive decision-making, performance tracking, and forecasting
  • Engage with key stakeholders to execute and enable revenue strategies, communicate performance outcomes, and identify areas for improvement
  • Work closely with sales and marketing teams, but also finance and data teams to ensure alignment on goals, strategies, and performance metrics, while promoting smooth synchronization and breaking down silos between departments

Data AnalysisSalesforceAccount ManagementBudgetingCross-functional collaborationData visualizationMarketingStakeholder managementProcess improvementCRMFinancial analysisData analytics

Posted about 1 hour ago
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๐Ÿ”ฅ Account Executive
Posted about 1 hour ago

๐Ÿ“ United States

๐Ÿ” B2B/SaaS

๐Ÿข Company: Burq, Inc.

  • 3+ years of Sales experience ideally in the B2B/SaaS sector (bonus if you know the delivery or final mile space!)
  • Demonstrated experience in managing the entire sales process, from prospecting through to closing and account management.
  • Experience managing a high volume of leads across multiple channels (outbound, email, LinkedIn, social) with an understanding of how integrated campaigns work together.
  • A track record of meeting and exceeding sales goals.
  • Prospect, identify, and prioritize potential enterprise-level clients, and manage inbound leads, across multiple channels.
  • Identify key decision-makers, gather contact information, and effectively and strategically communicate the value proposition to generate interest.
  • Collaborate with cross-functional teams to optimize outreach strategies and increase conversion.
  • Update and manage CRM systems with client details, notes from meetings, and other relevant information.
  • Provide regular reports to management detailing sales progress, pipeline, and forecasts.

SalesforceCommunication SkillsCollaborationProblem SolvingCustomer serviceRESTful APIsPresentation skillsWritten communicationAccount ManagementNegotiation skillsVerbal communicationReportingClient relationship managementCross-functional collaborationSales experienceLead GenerationCRMCustomer SuccessSaaS

Posted about 1 hour ago
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๐Ÿ”ฅ Director of Marketing
Posted about 2 hours ago

๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 140000.0 - 170000.0 USD per year

๐Ÿ” Financial wellness

๐Ÿข Company: Summer

  • 6+ years of building and scaling marketing efforts with a focus on growth marketing and lead generation.
  • Experience marketing to business buyers including the C-Suite.
  • Strong ability to market to decision makers across roles and seniority.
  • Enthusiastically and systematically focused on KPIs and analyzing performance, and using these insights to continuously optimize marketingโ€™s impact on revenue and growth
  • Must be agile, detail-oriented, and work with urgency
  • Develop impactful B2B campaigns tailored for our buyer personas and respective position in the customer lifecycle in collaboration with the design, sales, product and client success teams.
  • Design and execute sophisticated, multi-channel demand generation programs targeted at our key buyers and ideal customer profiles.
  • Drive growth in brand awareness across channels, including website users, social media engagement, and email click-through rates.
  • Owns product positioning and messaging in the market, regularly progressing our positions based on competitive and market trends and product advancements.
  • Produces an industry-leading content program, including thought leadership, customer stories, and sales collateral. This includes managing the Summer newsletter, blog, paid advertising, event and website copy, calling on domain expert writers as needed.
  • Drive the strategy and execution of events and sponsorships working closely with the Head of Commercial and the Sales team.
  • Works closely with the Client Success Team to identify and create end user engagement strategies and collaterals.
  • Own revenue operations platforms including CRMs (HubSpot) and sales marketing tools. Responsible for the ongoing monitoring, reporting and optimization of marketing and sales success metrics.

AgileSalesforceGoogle AnalyticsCross-functional Team LeadershipStrategyCommunication SkillsSEOWritten communicationExcellent communication skillsVerbal communicationReportingMarket ResearchMarketingTeam managementStakeholder managementLead GenerationStrategic thinkingDigital MarketingCRMFinancial analysisData analyticsCustomer SuccessBudget managementA/B testing

Posted about 2 hours ago
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๐Ÿ“ Mexico

๐Ÿข Company: Jobgether๐Ÿ‘ฅ 11-50๐Ÿ’ฐ $1,493,585 Seed about 2 years agoInternet

  • Minimum of 2 years of sales experience
  • Strong proficiency in spoken and written English
  • Familiarity with sales tools
  • A phone-first mentality
  • Respond promptly to inbound leads.
  • Qualify inbound leads.
  • Provide technology access and support.
  • Maintain and update lead data in the CRM.
  • Collaborate with sales and marketing teams.

SalesforceSales experienceCRMEnglish communication

Posted about 2 hours ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ” Nonprofit

๐Ÿข Company: Big Brothers Big Sisters of America๐Ÿ‘ฅ 51-200๐Ÿ’ฐ Grant about 2 years agoEducationNon ProfitSkill Assessment

  • A minimum of ten (10) years of demonstrated successful resource development, sales, and/or revenue generation experience.
  • Experience working within a federated model or similar decentralized organizational structure.
  • Solid understanding of nonprofit operations and corporate social responsibility practices.
  • Successful track record with planning, managing, and initiating corporate relationships in the nonprofit sector, with previous accountability for a portfolio of $2 million or more.
  • Proven experience in account management and NEW business development, particularly in the nonprofit sector
  • Demonstrated success in managing large portfolios and achieving revenue targets.
  • Strong leadership skills with experience in remote team management.
  • Excellent communication, interpersonal and presentation skills, with the ability to influence and engage diverse stakeholders.
  • Strategic thinker with the ability to develop and implement effective business development plans.
  • Familiarity with cause marketing, grants, and sponsorship landscape.
  • Leadership in a highly matrixed sales organization.
  • Advanced problem-solving and communication
  • Highly organized in approach, with ability to set and manage priorities.
  • Demonstrated ability to handle multiple projects, timelines and budgets within fast-paced environment while maintaining a commitment to high quality, detail-oriented work.
  • Advanced cross functional project management skills with the ability to motivate and galvanize teams toward a common goal.
  • Advanced level verbal and written communication skills.
  • Advanced interpersonal skills with proven ability to build and maintain relationships.
  • Lead the development and execution of strategic initiatives to secure corporate funding and partnership opportunities for the national nonprofit with focus on unrestricted income streams.
  • Collaborate with local offices within the federated model for referral and collaborative fundraising opportunities.
  • Identify and cultivate relationships with potential corporate sponsors, donors, and partners to expand funding streams.
  • Develop and present compelling proposals and presentations tailored to the interests and priorities of corporate stakeholders.
  • Drive accountability for securing partnerships of $500,000 or more, focusing on unrestricted revenue streams, including cause marketing, sponsorship, and grants.
  • Manage a portfolio of diverse and active prospects (40-60) to reach annual revenue objectives with 80% of time dedicated to securing new funds with an annual revenue target of $3.5million+, the majority ($2M+) in unrestricted support, and additional generation through grant aligned support. Additional growth goals will be determined with each fiscal year.
  • Secure sponsorship of $50,000 or greater for annual conferences and other events.
  • Engage leadership to advance sales success, including the CEO, BBBSAโ€™s Board of Directors, senior and expanded leadership team members.
  • Drive a proactive and aggressive moves-management process to ensure a strong organizational pipeline of 100+ qualified prospects generating aligned revenue to annual new funding goals personally and across the team.
  • Self-motivated ability to manage pipeline through moves-management cadence with speed, efficiency, and inclusion of senior leadership using organizational CRM and tools.
  • Build and execute concepts associated with new partnerships, supporting the growth goals for corporate and foundation revenue.
  • Monitor and evaluate the success of business development efforts, adjusting strategies as needed to achieve organizational goals.
  • Maintain up-to-date management, and reporting of all outreach and partnerships development in organization CRM, Salesforce NPSP.
  • Collaborate with Resource Development and Program leaders to develop high-quality prospecting and outreach templates and integrated 360 degree proposals to meet organizational needs.
  • Work closely with internal teams to ensure effective communication and coordination in delivering on partnership commitments.
  • Stay abreast of industry trends, competitor activities, and funding landscapes to inform business development strategies.
  • Recruit, train, retain, and cultivate professional development of direct reports.
  • Create a dynamic, supportive, and effective team that is impactful across the BBBSA and the Big Brothers Big Sisters Network.
  • Lead and manage resources (people and capital) that retain and cultivate positive, measurable success.
  • Monitor progress against performance targets; implement countermeasures as needed.
  • Demonstrate commitment to BBBSAโ€™s shared leadership competencies and organizational values.
  • Provide consistent follow-up regarding assigned projects and after meetings.
  • Cultivate an environment where all team members feel valued, included, and empowered to achieve their potential.
  • Manage related and other duties as assigned in support of department and business needs.

LeadershipProject ManagementBusiness DevelopmentPeople ManagementCommunication SkillsNetworkingAccount ManagementCross-functional collaborationRelationship managementSales experienceStrategic thinkingCRMFinancial analysisBudget management

Posted about 2 hours ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ” Non-profit

๐Ÿข Company: Big Brothers Big Sisters of America๐Ÿ‘ฅ 51-200๐Ÿ’ฐ Grant about 2 years agoEducationNon ProfitSkill Assessment

  • Minimum of seven (7) years of demonstrated successful resource development, nonprofit sales experience
  • Successful track record with managing and activating a pipeline of prospects through a moves management process to develop national partnerships of 6-figures or more, required.
  • Experience managing and initiating corporate relationships with the non-profit sector is a plus; experience working with high level corporate representatives and volunteer Board members is critical.
  • Advanced skills in MS Outlook, Word, Excel, and PowerPoint; Intermediate knowledge of Microsoft Office, Salesforce, and sales activation continuum; Highly skilled in project management, process/system development and development of effective implementation strategies; Excellent verbal and written communications skills; Superior interpersonal skills; problem resolution skills; Highly organized in approach, with ability to set and manage priorities; Ability to build and manage project budgets.
  • Establish new corporate relationships and strategic alliances to secure financial support
  • Build a robust pipeline of corporate prospects (40-60 annually) with $250,000+ annual partnership potential
  • Create dynamic, strategic, and engaging presentations and other prospecting tools/resources as needed.
  • Oversee development and effective utilization by RD Team of new business reporting systems, Salesforce and internal project management resources.
  • Support Corporate Engagement Account Management team as needed to maximize existing corporate relationships to grow revenue, volunteerism and network engagement including employee engagement, ERG activation, leadership development, and more.
  • Serve as an organizational expert on program-based corporate partnerships achieving key deliverables through grants, sponsorship, and other methods of giving.
  • Maintain programmatic knowledge and sophistication to develop and deploy partnership proposals that align with corporate giving trends and activations with mission-based engagement including philanthropic brand trends, employee engagement, and consumer activation.
  • Engage in external activities to understand and react to industry and donor trends and effectively incorporates these into the plans.
  • Engage BBBSA leadership and BBBS Agency leaders throughout the network to develop integrated partnership opportunities and bring proposals/agreements to scale.
  • Support key deliverables of the Resource Development team including conference sponsorship, year-end giving, key affinity month activation, donor impact and reporting (annual report, society recognition), 3rd party resource and system alignment and network activation.
  • Increase capacity and ensure effective operations
  • Work effectively with all departments to deliver objectives.
  • Accountable to an annual fundraising goal and prospect engagement metrics.
  • Contributes to positive morale, proactively solves problems, owns decisions, and engages in continuous improvement.

Project ManagementSalesforceResource PlanningMicrosoft OfficeAccount ManagementBudgetingSales experienceCRM

Posted about 2 hours ago
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๐Ÿ“ United States, Canada

๐Ÿงญ Full-Time

๐Ÿ” Construction

๐Ÿข Company: trimblecareers

  • 8+ years of experience successfully selling SaaS solutions
  • A track record of consistently meeting or exceeding an annual quota of more than $1M.
  • Exemplary presentation and communication across all levels of an organization.
  • Proficient in Salesforce CRM and Google Suite products.
  • Finding, researching, developing, and closing leads/prospects for Trimble AECO software subscription products.
  • Communicating with prospective customers by making outbound calls and following up on leads.
  • Understanding customerโ€™s needs and identifying sales opportunities by constantly building pipeline
  • Keeping up with product information and enhancements as well as relevant industry updates through collaboration with our product sales executives and product marketing teams.
  • Research, develop, and maintain long and short range sales and territory plans
  • Closing sales and achieving sales targets (quota)

SalesforceRESTful APIsNegotiationExcellent communication skillsAccount ManagementSales experienceLead GenerationCRMSaaS

Posted about 2 hours ago
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๐Ÿ“ United States, Canada

๐Ÿงญ Full-Time

๐Ÿ’ธ 150000.0 USD per year

๐Ÿ” Construction

๐Ÿข Company: trimblecareers

  • 8+ years of experience successfully selling SaaS solutions
  • A track record of consistently meeting or exceeding an annual quota of more than $1M.
  • Exemplary presentation and communication across all levels of an organization.
  • Proficient in Salesforce CRM and Google Suite products.
  • Finding, researching, developing, and closing leads/prospects for Trimble AECO software subscription products.
  • Communicating with prospective customers by making outbound calls and following up on leads.
  • Understanding customerโ€™s needs and identifying sales opportunities by constantly building pipeline
  • Keeping up with product information and enhancements as well as relevant industry updates through collaboration with our product sales executives and product marketing teams.
  • Research, develop, and maintain long and short range sales and territory plans
  • Closing sales and achieving sales targets (quota)

SalesforceCommunication SkillsRESTful APIsAccount ManagementNegotiation skillsSales experienceCRMSaaS

Posted about 2 hours ago
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๐Ÿ“ United Kingdom

๐Ÿงญ Full-Time

๐Ÿ” Finance

๐Ÿข Company: Careers at Tide

  • Ideally you will already be working in Asset Finance either at a brokerage or lender
  • You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets
  • Youโ€™ll have excellent communication and interpersonal skills
  • You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive
  • Youโ€™ll be obsessive about delivering the highest level of customer serviceYou will be extremely well organised and analytical and work well under pressure
  • You can troubleshoot issues quickly and effectively
  • You will be able to engage and quickly establish strong working relationships
  • Youโ€™re a self-starter who doesnโ€™t wait for instruction, and who works backwards from targets to ensure effective execution.
  • Meeting (or ideally exceeding) sales targets
  • Contact, engage and manage our Small Business customers through their application process
  • Build and nurture working relationships with our commercial lending partners
  • Become confident in articulating the Funding Options by Tide proposition and service
  • Building on your extensive knowledge of asset finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
  • Confidently articulating the different finance options available to customers across multiple business finance product classes
  • Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
  • Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce
  • Keeping up to date on industry trends, market & competition.
  • Actively share stories and successes to the wider organisation through relevant comms channels.

Excel VBASalesforceCommunication SkillsCustomer serviceAttention to detailOrganizational skillsProblem-solving skillsAccount ManagementNegotiation skillsRelationship managementSales experienceCRMFinancial analysisCustomer Success

Posted about 2 hours ago
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