Remote Customer Service Jobs

CRM

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🔥 Customer Delight Specialist

Posted about 7 hours ago

📍 North and South America

🧭 Full-Time

💸 40000.0 - 65000.0 USD per year

🔍 Software Development

🏢 Company: Superhuman

🔧 Requirements

1-2+ years of experience in customer-facing roles with a technical software product
Excellent Communicator
Proactive positivity
Curiosity
Delight and Empathy
Remarkable Quality
Relationship Builder
Persistence
Ownership
Bias to Action
Cares Deeply, Communicates Directly
Growth Mindset
AI Enthusiast

💡 Responsibilities

Become Superhuman's most knowledgeable product expert
Excite, educate, and encourage customers to make them brilliant at email
Communicate with customers to solve their problems and improve their lives
Be the voice of our customers, and evangelize internally for what they need
Influence our product and growth strategy to further delight our customers
Continually iterate and improve the efficacy and efficiency of the team and the entire customer experience
Go above and beyond by creating bespoke moments of delight

Communication Skills Customer service Relationship building Problem-solving skills Empathy Troubleshooting Active listening Technical support CRM Customer support Customer Success SaaS

Posted about 7 hours ago

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🔥 Director, Professional Services

Posted about 7 hours ago

📍 Indianapolis, Chicago, Boston, Atlanta

🧭 Full-Time

💸 130000.0 - 170000.0 USD per year

🔍 SaaS

🏢 Company: Greenlight Guru👥 101-250💰 $120,000,000 Private almost 4 years agoRisk Management Medical Device Enterprise Software Software

🔧 Requirements

5+ years in a Professional Services leadership role with an exceptional track record at a B2B SaaS software company at the Senior Manager level or above.
Deep experience in B2B SaaS, particularly with multi-segmented customer bases.
Experience with regulation-oriented or compliance-driven SaaS platforms (e.g., GRC, audit, quality, risk, or compliance systems) is strongly preferred.
Experience with quality management systems (QMS), medical device-related technologies, life sciences or adjacent industries is preferred but not required

💡 Responsibilities

Hire, lead, and retain a high-performing onboarding and services team of Medical Device Consultants.
Develop team OKRs, bonus plans, and career development tracks.
Streamline onboarding processes to accelerate time-to-value (TTV) and product adoption and improve renewals, expansion, and customer advocacy.
Create/enhance project delivery methodology and ensure consistent product adoption and value attainment.
Introduce new and relevant service offerings to enhance customer value and experience and help maintain Greenlight Guru’s competitive advantage.
Maintain and report forecasted services demand and capacity. Ensure the team has sufficient capacity to meet anticipated demand through efficiency improvements, hiring, and partnerships.
Partner with Operations to develop the reporting and instrumentation for the services business.
Partner with sales leadership to gain visibility on sales forecasts and directly participate in closing new deals and supporting key accounts.
Serve as a liaison across Customer Success, Product, Finance, Marketing, and Operations to improve cross-functional processes and internal handoffs.
Contribute subject matter expertise to help shape the product roadmap and inform the go-to-market (GTM) strategy.
Coordinate and participate in the creation of high-quality thought leadership and training content in the Greenlight Guru Academy, Help Desk, and other systems to effectively scale our services efforts.
Leverage a modern SaaS tech stack (CRM, CS tools, project management platforms, etc.) and drive adherence to process and data discipline.

Leadership Project Management Salesforce Cross-functional Team Leadership Operations Management Financial Management Communication Skills Customer service Agile methodologies Presentation skills Compliance Excellent communication skills Risk Management Team management Stakeholder management Strategic thinking Process improvement CRM Data analytics Customer Success SaaS Budget management

Posted about 7 hours ago

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🔥 Senior Manager, Vision Care Marketing (B2B)

Posted about 7 hours ago

📍 United States of America

💸 94500.0 - 152250.0 USD per year

🏢 Company: vspvisioncareers

🔧 Requirements

Minimum of three years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports
Experience in B2B marketing, advertising, and communications, influencing teams and business partners to achieve goals
Proven experience leading a team through the development and execution of multiple, simultaneous projects and complex integrated campaigns, with multiple vendors, business partners, and significant budgets; advanced understanding and experience in the application of marketing strategies, advertising, and digital techniques
Experience working with and managing multiple outside vendors/agencies; strong vendor relations and negotiation skills
Proven analytical, problem-solving solving and negotiation skills and ability to understand and articulate financial returns on marketing investments; ability to perform detailed analysis of data, oversee assigned tasks and projects, make informed decisions, and meet tight deadlines
Familiarity with marketing automation, CRM, content tools, and marketing technology
Superior written, verbal, and platform communication skills
Demonstrated project management experience; proven ability to develop, work against, and meet tight and aggressive deadlines and goals
Ability to work with individuals from all levels of the organization, including Board and executive committee collaboration

💡 Responsibilities

Lead and oversee the development, delivery, and integration of marketing strategy, advertising, and communications to members in order to meet VSP’s short- and long-range business objectives.
Lead brand media and demand generation campaigns to ensure strategies are designed to grow clients and revenue for Vision Care sales channels, plus support revenue generation growth initiatives.
Support the execution and implementation of B2B marketing operations, automation tools, systems, and best practices in order to become a modern marketing organization
Lead B2B marketing strategy to drive communication tactics and channels for acquisition, retention, upsell, customer experience/lifecycle nurturing, sales channels, LOBs, key initiatives, new products, special offers/rebates; contribute toward increased client and broker satisfaction
Oversee B2B data team representatives and collaborate with insights team and agency
Participate in B2B marketing data and governance stakeholder groups to shape data collection, definitions, storage, and use of data; ensure marketing efforts are measured and reported
Work with executive sponsors and key stakeholders to shape and improve a personalized client experience around marketing, content, vsp.com, virtual trade shows, website enhancements, and other customer experience/lifecycle initiatives
Develop, manage, and monitor significant media campaign/agency with more than $5 million project budgets
Ensure effective communications are maintained within the unit and externally
Where appropriate, inform employees as to plans and progress
Evaluate workflow processes for efficiency and speed to market, recommend and implement procedural and systems changes to deliver legendary service to the department’s customers

Leadership Project Management Data Analysis People Management Cross-functional Team Leadership Strategy Communication Skills Negotiation Client relationship management Sales experience Marketing Team management Stakeholder management Digital Marketing CRM Financial analysis Data analytics Budget management

Posted about 7 hours ago

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🔥 Account Manager Egypt & Jordan

Posted about 7 hours ago

📍 Egypt, Jordan

🔍 Travel

🏢 Company: RateHawk

🔧 Requirements

Minimum of 3 year of successful experience in account management or business development of B2B companies within the travel industry
In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs)
Native Arabic language and Advanced English
Used to data-driven decision-making, metrics-driven and good with numbers
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer
Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence

💡 Responsibilities

Expand and consolidate presence in the assigned territory
Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance
Collaborate with the sales team to identify and grow opportunities within the territory
Follow-up with existing and new partners in order to provide system training
Position the brand within the travel trade through ongoing product presentations and networking events
Address incident issues, ensuring partners support
Payments control: oversee and ensure accuracy in transaction processing
Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events
Provide market & competitive environment analysis
Provide regular comprehensive reporting through CRM and internal systems
Maximize and develop API deals with the potential and existing partners

Business Development Business Intelligence Data Analysis API testing Analytical Skills Customer service RESTful APIs Excellent communication skills Account Management Teamwork Negotiation skills Reporting Client relationship management Relationship management Sales experience Market Research CRM

Posted about 7 hours ago

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🔥 HubSpot CRM Administrator & WordPress Web Ops Specialist

Posted about 7 hours ago

📍 LATAM

🧭 Full-Time

🏢 Company: DevSavant Inc.

🔧 Requirements

3–5 years of hands-on experience with HubSpot CRM and marketing automation.
Proficiency in: Workflows, campaign deployment, and HubSpot module setup
WordPress tools: Elementor, MemberPress, JetEngine
Front-end skills: HTML, CSS (1+ year)
Experience with CRM data structures and VMS tools (e.g., Vimeo)
Proven ability to independently solve platform or data issues under pressure.
Comfortable working across time zones and managing updates during off-peak hours.

💡 Responsibilities

Configure and maintain automated workflows and ensure stable system performance.
Deploy email campaigns using content provided by the marketing team.
Manage HubSpot modules such as social media, agent routing, and tracking integrations.
Maintain CRM hygiene by updating records and handling membership-level changes.
Set up tracking codes, UTMs, and performance metrics across marketing campaigns.
Train and support internal stakeholders in CRM usage and best practices.
Recommend improvements and automation strategies for long-term optimization.
Build or modify landing pages and site content using Elementor based on provided mockups.
Manage plugins and integrations, including MemberPress and JetEngine.
Troubleshoot access, performance, and formatting issues with the website.
Support the transition of selected landing pages from WordPress to HubSpot.
Monitor site health and apply updates as needed for stability and security.

HTML CSS Javascript CRM WordPress A/B testing

Posted about 7 hours ago

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🔥 Senior Account Manager (Remote - US)

Posted about 8 hours ago

📍 United States

💸 90000.0 - 110000.0 USD per year

🔍 Healthcare/Benefits-related SaaS

🏢 Company: Jobgether👥 11-50💰 $1,493,585 Seed about 2 years agoInternet

🔧 Requirements

5+ years of experience managing B2B client accounts, preferably in healthcare or benefits-related SaaS
Strong background in increasing client engagement and demonstrating ROI with digital platforms
Excellent communication and presentation skills, with the ability to manage client relationships at all levels
Self-driven and adaptable in fast-paced, startup-like environments with a proven ability to lead initiatives
Strong strategic thinking, organizational skills, and attention to detail
Willingness to travel up to 15% of the time as needed

💡 Responsibilities

Serve as the primary relationship manager for a portfolio of mid-market clients, ensuring a high-quality client experience
Monitor key performance indicators (KPIs) to proactively identify risks and implement mitigation strategies
Manage daily communication and strategic collaboration with both client stakeholders and broker partners
Support client engagement and satisfaction through execution of best practices, regular updates, and data-driven insights
Collaborate cross-functionally with internal teams to meet client goals and align on product improvements
Prepare and deliver impactful presentations, reports, and materials for client meetings and workshops

Communication Skills Agile methodologies Attention to detail Organizational skills Presentation skills Account Management Client relationship management Strategic thinking CRM SaaS

Posted about 8 hours ago

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🔥 Sales Agent

Posted about 8 hours ago

📍 AL, AZ, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, MD, MA, MI, MN, MS. MO, NE, NV, NJ, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, and WI

🧭 Full-Time

🔍 Insurance

🏢 Company: Branch Financial, LLC

🔧 Requirements

Licensed in Property and Casualty Insurance, with 2 to 4 years of experience in Insurance Sales.
Multi-carrier quoting experience a plus, with the ability to navigate multiple systems seamlessly.
Tech-savvy and adaptable, leveraging cutting-edge tools to streamline the sales process.
Thrives in a fast-paced environment, efficiently solving problems and driving results.
Communicates professionally, both in writing and over the phone, to build strong member relationships.
Excels in a remote setting, staying engaged and connected through innovative technology.
Team player who’s passionate about growing our community and delivering exceptional service.

💡 Responsibilities

Engage in inbound and outbound calls in a fast-paced environment, connecting with potential members.
Guide members through multiple carrier quoting options to find the best coverage solutions.
Manage a dynamic lead pipeline, proactively following up to connect clients with the right coverage.
Proactively problem-solve, ensuring future clients receive the best insurance solutions.
Provide valuable feedback to enhance the client experience and streamline processes.
Represent the Branch brand with professionalism, expertise, and a client-first mindset.

Communication Skills Customer service Written communication Verbal communication Sales experience CRM

Posted about 8 hours ago

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🔥 Sales Development Associate (US)

Posted about 8 hours ago

📍 USA

🧭 Full-Time

💸 60000.0 - 65000.0 USD per year

🏢 Company: JOOR👥 51-100💰 $25,000,000 over 1 year agoInternet E-Commerce Retail Enterprise Resource Planning (ERP)Fashion

🔧 Requirements

A captivating communicator: you have no fear on the phone and demonstrate excellent written communication for crafting strategic outreach.
An evangelist: you believe in our product and are able to authentically sell the JOOR story.
A self-starter: you find process in ambiguity and strive to over deliver on all responsibilities.
A creative thinker: you discover new ways to approach your day-to-day and use data to build scalable campaigns.
A driven winner: you understand that every single day is a new opportunity to be on top.
A competitor: you are fiercely driven to compete against yourself while also being a collaborative teammate.
A high standard of integrity and a strong work ethic, paired with effective prioritization and organizational skills
An appetite for learning, with the ability to receive and implement feedback
Experience cold-calling and cold-emailing a plus
Experience working with Salesforce or any other CRM, a plus

💡 Responsibilities

Qualify leads by learning about each brand's approach to wholesale selling
Work with Demand Generation Marketing team to qualify inbound leads and set appointments for AE’s to conduct live demonstrations of the platform
Prepare for and attend international fashion trade shows with the aim of generating new business
Collaborate with the greater Sales organization to generate new business for the company strategically
Constantly be vigilant in building and moving the pipeline forward
Be an ambassador for the brand

Salesforce Communication Skills RESTful APIs Written communication Sales experience Lead Generation CRM

Posted about 8 hours ago

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🔥 Remote Sales Agent - Life Insurance

Posted about 8 hours ago

📍 Georgia

🧭 Full-Time

🔍 Life Insurance

🏢 Company: The Weatherspoon Agency- TWA Career

🔧 Requirements

Must currently reside in Georgia.
Must be eligible to obtain a state life insurance license (we provide guidance and support).
Strong communication skills, organized, and comfortable working remotely.

💡 Responsibilities

Speak with members who have requested information about their benefits.
Educate clients on available insurance options (life, accident, hospital).
Help them enroll in the right coverage based on their needs.
Follow up with policyholders and maintain compliance records.

Communication Skills Customer service Microsoft Office Attention to detail Organizational skills Written communication Compliance Adaptability Relationship building Problem-solving skills Verbal communication Training Active listening Ability to learn Sales experience Computer skills Lead Generation Mentorship CRM

Posted about 8 hours ago

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🔥 Business Development Representative - German Speaking

Posted about 8 hours ago

📍 UK, Ireland, Germany, Netherlands

🔍 Software Development

🏢 Company: GitLab👥 1001-5000💰 $268,000,000 Series E over 5 years ago🫂 Last layoff over 2 years agoDeveloper Tools DevOps Open Source SaaS Cloud Security

🔧 Requirements

Experience prospecting new logos (or greenfield) accounts
Fluent in German
Positive and energetic phone skills, excellent listening skills, strong writing skills
Meet or exceed daily, weekly and monthly KPIs
A self-starter with a track record of successful, credible achievements
You share our values, and work in accordance with those values
Knowledge of business process, roles, and organizational structure
Determined personality with a desire to grow and win
Passionate about being a part of GitLab’s journey
Proficient in using Salesforce and LinkedIn Sales Navigator

💡 Responsibilities

Effectively execute outbound prospecting initiatives to new logo (or greenfield) accounts
Conduct high-level discovery conversations in target accounts
Meet or exceed BDR sourced Sales Accepted Opportunity (SAO) volume targets
Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
Work to have a variety of touches (call, email, social, etc.) on all prospects in your assigned territory using Groove
Manage, track, and report on all activities and results using Salesforce
Participate in documenting all processes in the GitLab handbook and update as needed with your Business Development Manager
Work in collaboration with Field and Corporate Marketing to drive attendance at regional marketing events
Attend field marketing events to engage with participants identify opportunities, and to schedule meetings
Act as a mentor for new BDR hires in helping them navigate their key accounts
Work in collaboration with Digital Marketing to develop targeted marketing tactics against your assigned target accounts
Actively partners with the Sales Team to strategically prospect in their respective territories.

Business Development Salesforce Communication Skills Collaboration Sales experience Lead Generation CRM

Posted about 8 hours ago

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