Superhuman

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🏒 Superhuman
πŸ‘₯ 51-200πŸ’° $75,000,000 Series C almost 4 years agoπŸ«‚ Last layoff almost 3 years agoSoftware Development
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Jobs at this company:

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πŸ“ North and South America

🧭 Full-Time

πŸ’Έ 40000.0 - 65000.0 USD per year

πŸ” Software Development

  • 1-2+ years of experience in customer-facing roles with a technical software product
  • Excellent Communicator
  • Proactive positivity
  • Curiosity
  • Delight and Empathy
  • Remarkable Quality
  • Relationship Builder
  • Persistence
  • Ownership
  • Bias to Action
  • Cares Deeply, Communicates Directly
  • Growth Mindset
  • AI Enthusiast
  • Become Superhuman's most knowledgeable product expert
  • Excite, educate, and encourage customers to make them brilliant at email
  • Communicate with customers to solve their problems and improve their lives
  • Be the voice of our customers, and evangelize internally for what they need
  • Influence our product and growth strategy to further delight our customers
  • Continually iterate and improve the efficacy and efficiency of the team and the entire customer experience
  • Go above and beyond by creating bespoke moments of delight

Communication SkillsCustomer serviceRelationship buildingProblem-solving skillsEmpathyTroubleshootingActive listeningTechnical supportCRMCustomer supportCustomer SuccessSaaS

Posted 1 day ago
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πŸ“ US, Canada, & Latin America

🧭 Full-Time

πŸ’Έ 105000.0 - 140000.0 USD per year

πŸ” Software Development

  • You have 3-6+ years of software engineering experience, with 2+ years of AI-focused work.
  • You’re an expert in backend technologies such as Go or Python.
  • You have expertise in AI technologies such as working with ML models, LLMs, NLPs, fine-tuning, etc.
  • You have a strong foundation in software engineering principles that prioritize high-quality, maintainable code that adheres to best practices.
  • You're able to identify problems, propose solutions, and make informed decisions to drive forward our AI efforts.
  • You're comfortable dealing with ambiguity and can think critically to make decisions that benefit the company and our users.
  • You have a deep understanding of hosted and open-source models and algorithms.
  • You can leverage, implement, and optimize these models to solve complex problems and deliver value to our users.
  • Successfully implement AI features that enhance user experience and drive user engagement
  • Ensure all AI code released is robust, scalable, and maintainable
  • Stay at the forefront of AI technology and research, integrating relevant findings and technologies into our systems
  • Foster cross-functional collaboration, ensuring AI solutions align with overall company goals
  • Uphold ethical AI practices, ensuring our AI initiatives are responsible and respectful of user privacy

Backend DevelopmentPythonArtificial IntelligenceMachine LearningMLFlowNumpyAlgorithmsGoTensorflowSoftware Engineering

Posted 1 day ago
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