Hireframe

Hireframe specialises in services like data enrichment, outbound prospecting, and sales operation consulting.

101-250 employees
Management Consulting
Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.

Open Positions37

PhilippinesPart-TimeOrganic FoodPosted
  • Respond to customer support inquiries regarding products, orders, shipments, and general account questions.
  • Resolve issues involving lost, stolen, delayed, or damaged shipments.
  • Process eligible replacement and reshipment orders.
  • Coordinate with shipping insurance providers to submit and track claims.
  • Communicate with third-party logistics (3PL) partners through Slack to resolve order fulfillment issues.
  • Follow up with logistics and insurance partners to ensure reimbursements are received.
  • Maintain detailed records of customer support cases and resolutions.
  • Prepare weekly customer support reports on tickets, claims, and satisfaction ratings.
Customer serviceCustomer supportSlack
Showing 1 of 37 positions

About Hireframe

Hireframe empowers growing businesses to scale rapidly by connecting them with dedicated, cost-effective nearshore and offshore talent. You get full-time team members for critical roles, acting as an extension of your people operations team. We handle the sourcing, vetting, assessing, and staffing, ensuring you fill roles across various departments, from accounting and finance to IT and sales, typically within 2-4 weeks. Our clients frequently save an average of $180,000 annually in operating expenses. We help companies like Orum and Silver Tribe Media achieve their growth targets by providing high-caliber professionals.

How We Work

Hireframe is a truly remote-first organization. You will join team members working across the United States, Mexico, and the Philippines, collaborating effectively across time zones. We prioritize a supportive environment that fosters your professional development and success. Dedicated coaches offer an extra channel of support, skill-building, and advocacy for your career growth. Our culture is built on being "Humans First," acting as "The Solution," being "Honest," and remaining "Curious," celebrating everyone's unique journey.

Why Join Us

  • Work remotely from anywhere with a strong internet connection, enjoying permanent flexibility.
  • Receive annual performance bonuses recognizing your hard work and contributions.
  • Benefit from dedicated coaches who support your skill development and career advancement.
  • Engage in meaningful work that directly impacts business growth and operational efficiency.
  • Collaborate with a diverse, international team in a supportive and empowering environment.

Benefits & Perks

  • Permanent remote work flexibility
  • Annual performance bonuses
  • Dedicated coaches offer an extra channel of support and skill-building
  • Opportunities for professional growth
  • Paid Time Off
  • Health Maintenance Organization (HMO) coverage

Tech Stack

mobilemxanalyticswidgets

Similar Companies