Hireframe

👥 101-250 Management Consulting Consulting Sales Professional Services💼 Private Company

Hireframe is a company specializing in recruitment and talent acquisition, currently seeking to fill the position of Junior Research Associate. It is an emerging firm focused on leveraging innovative technologies in its hiring processes.

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Jobs at this company:

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🔥 Recruiter

Posted 29 days ago

📍 Philippines, Mexico

🧭 Part-Time

🔍 Tech/engineering

Proven experience as a Recruiter or Senior Recruiter, preferably in the tech/engineering industry.
Strong experience with sourcing techniques, including direct outreach via LinkedIn and other platforms.
Excellent communication skills, both written and verbal.
Ability to effectively assess candidates' technical and cultural fit.
Experience using applicant tracking systems (ATS) and other recruiting tools.
Highly organized with the ability to manage multiple priorities in a fast-paced environment.
A proactive and results-driven approach to recruitment.

Source candidates for engineering roles through various channels, including job boards, LinkedIn, and direct outreach.
Conduct initial screening calls with candidates to assess qualifications and fit for specific engineering positions.
Collaborate with cofounders to understand hiring needs and develop targeted recruiting strategies.
Maintain and manage candidate pipelines to ensure timely communication and a positive experience for all applicants.
Provide updates to the cofounders on recruitment progress, candidate feedback, and market trends.
Ensure all candidate information is maintained in the applicant tracking system (ATS) accurately and up to date.
Assist with interview scheduling and coordination between candidates and hiring managers.
Help foster a diverse and inclusive hiring process.

CollaborationRecruitment

Posted 29 days ago

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🔥 Bookkeeper

Posted about 1 month ago

📍 Philippines

🧭 Full-Time

🔍 Apparel and textiles

Minimum 2-3 years in bookkeeping or accounting roles.
Proficient in QuickBooks Online, Salesforce, Google Sheets, and Excel.
Ability to work autonomously with minimal supervision, interacting primarily with the Accountant.
Strong accuracy in financial reporting and reconciliation tasks.
Excellent written and verbal communication skills.
Familiarity with inventory management, especially in the apparel and textiles industry.

Maintain accurate financial records.
Perform monthly reconciliations and assist with month-end closing processes.
Track and categorize expenses.
Process and reconcile 50-60 vendor payments monthly.
Send and collect approximately 50 invoices per month.
Understand inventory processes to ensure financial accuracy.
Assist with reconciling inventory data as needed.

SalesforceCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeAccountingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted about 1 month ago

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🔥 Fraud Analyst

Posted about 2 months ago

📍 Philippines, Mexico

🧭 Full-Time

🔍 Payments and Fraud Detection

Bachelor's degree in Criminal Justice, Finance, Business, or a related field (or equivalent experience).
2+ years of experience in fraud detection and analysis, preferably in a financial or payments environment focusing on U.S. transactions.
Familiarity with U.S. anti-fraud regulations and compliance requirements (e.g., REG E, UDAAP regulations).
Proficiency in fraud detection tools and case management systems.
Strong analytical and problem-solving skills for data-driven decision making.
Excellent verbal and written communication skills.
Ability to work independently in a fast-paced environment.

Continuously monitor, review, and analyze transactions for potentially suspicious activity related to the U.S. market.
Utilize various fraud detection tools and methodologies to assess risk and identify fraud trends.
Prioritize cases and investigations based on risk level and potential impact.
Proactively detect and investigate suspicious transactions, coordinating with internal teams for deeper analysis when needed.
Maintain knowledge of the latest fraud schemes, tools, and techniques targeting U.S. customers.
Review and manage real-time fraud rules.
Document findings, maintain detailed case records, and escalate confirmed fraud cases according to company protocols.
Prepare regular reports on fraud cases, trends, and patterns for stakeholders.
Support compliance and regulatory reporting requirements relevant to the U.S. market.
Carefully investigate all claims of fraud and disputes, escalating complex cases to management.
Work closely with the Risk, Compliance, and Customer Success teams to enhance fraud detection capabilities.

Data AnalysisMachine LearningCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationCoaching

Posted about 2 months ago

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🔥 Complaints Analyst

Posted about 2 months ago

📍 Philippines, Mexico

🧭 Full-Time

🔍 FinTech, banking, or payments

2–4 years of experience in complaint management, customer service, or a related role, preferably in FinTech, banking, or payments.
Strong analytical skills to identify trends and root causes.
Excellent verbal and written communication skills in English.
Proficient in using Microsoft programs.
High attention to detail and accuracy in record-keeping.
Understanding of payment systems and/or card programs is an asset.

Manage and resolve customer complaints in a timely and professional manner.
Maintain a detailed log of all complaints received, ensuring accurate and complete records.
Analyze complaints to identify trends, root causes, and areas for improvement.
Collaborate with management to prepare weekly metrics on specific categories of complaints for senior management's review and insights.
Conduct QA/QC checks on the complaint process to ensure that the service level aligns with standards and expectations.
Ensure complaint handling processes meet applicable regulations and industry standards.
Assist in preparing and submitting complaint reports to sponsor banks and regulatory authorities.
Work with Member Success, Client Success, and Product teams to enhance customer experiences.
Liaise with Risk and Compliance teams to escalate issues appropriately.
Act as a voice of the customer by identifying recurring issues and advocating for process improvements.
Provide feedback to product and service teams to address common pain points.

QACommunication SkillsAnalytical SkillsCustomer serviceAttention to detailWritten communicationCompliance

Posted about 2 months ago

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🔥 Senior Product Designer

Posted 2 months ago

📍 Mexico

🧭 Full-Time

🔍 Legal tech

5+ years of experience as a Product Designer or UX/UI Designer, with a strong portfolio showcasing web and mobile designs.
Deep understanding of user-centered design principles and best practices, with expertise in tools like Figma, Sketch, or Adobe XD.
Proficiency in building interactive prototypes to test and validate design concepts.
Strong visual design skills with an eye for detail and consistency.
Experience conducting user research and translating findings into actionable design improvements.
Proven experience working closely with cross-functional teams to deliver high-quality product designs.
Excellent communication and presentation skills, with the ability to articulate design decisions clearly to stakeholders.

Lead the design of new product features and improvements across web and mobile platforms, from concept to final handoff.
Conduct user research and usability testing to gather insights, using data to drive design decisions and enhance user experience.
Create wireframes, user flows, and interactive prototypes to effectively communicate design ideas and gather feedback.
Design aesthetically pleasing and cohesive user interfaces that are consistent with our brand and user-friendly.
Partner with Product Managers, Engineers, and other stakeholders to define requirements and deliver solutions that meet both user and business needs.
Contribute to the development and maintenance of a design system, ensuring consistency and scalability across the platform.
Mentor junior designers and foster a collaborative design culture within the team.
Actively gather feedback, iterate on designs, and continuously improve based on user and stakeholder input.

FigmaCollaborationSketchPresentation skillsMentorship

Posted 2 months ago

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🔥 Seasonal Customer Support Representative

Posted 2 months ago

📍 Philippines

🔍 Ecommerce

Project management experience and proven multitasking abilities.
Demonstrated problem-solving skills.
Experience in customer relationship management or concierge roles.
Exceptional written and verbal communication skill set.
Ability to use Uprising brand voice in community responses.
Proficient in Asana for project management.
Experience with ecommerce platforms like Magento or Shopify.
Familiarity with tools such as Zendesk, Asana, Google Drive, and AspireIQ.

Support the Brand Team in executing essential tasks for marketing campaign success.
Source and collect user-generated content from social media channels.
Respond to customer inquiries and resolve issues on social media.
Moderate public comments and notify the CX team of customer issues.
Address pre-order questions and assist with website navigation and product inquiries.
Track commonly asked questions to identify content gaps.
Manage influencer partnerships and ensure adherence to project timelines.

Project ManagementShopifyCommunication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2 months ago

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🔥 Tech Lead (Senior Staff/Principal Engineer)

Posted 2 months ago

📍 Mexico

🧭 Full-Time

8–10 years in software engineering, with at least 3–5 years in technical leadership.
Proven ability to lead cross-functional projects and deliver scalable solutions.
Strong track record in designing complex architectures for distributed systems.
Experience with programming languages: Python, Go, or Node.js.
Deep knowledge of AWS, GCP, or Azure for cloud-native application design.
Experience with Infrastructure as Code (IaC) tools like Terraform.
Proficiency in CI/CD tools like ArgoCD or Jenkins.
Strong expertise in Kubernetes and Docker.
Understanding of databases including PostgreSQL, MySQL, and NoSQL.
Knowledge of RESTful, gRPC, or GraphQL APIs and microservices architecture.
Familiarity with secure coding practices and compliance considerations.

Serve as the primary technical authority on the team, making architectural decisions and defining best practices.
Design, implement, and optimize core system architecture for high availability and complex data workflows.
Collaborate with senior leaders to align technical initiatives with business goals.
Lead the design and development of large-scale projects from concept to implementation.
Mentor engineers, fostering a culture of technical excellence.
Drive technical innovation and evaluate new tools and technologies.

AWSDockerGraphQLLeadershipNode.jsPostgreSQLPythonGCPJenkinsKubernetesMongoDBMySQLStrategyAzureGogRPCRedisNosqlCollaborationCI/CDMentorship

Posted 2 months ago

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🔥 Staff Backend Engineer

Posted 2 months ago

📍 Mexico

🧭 Full-Time

6–8 years in backend development with a track record in large-scale applications.
Deep knowledge of backend technologies and cloud infrastructure.
Strong analytical and problem-solving skills for complex issues.
Experience in cross-functional teams and effective communication.
Commitment to mentoring and knowledge-sharing with junior engineers.
Advanced proficiency in backend languages like Python, Go, or Node.js.
Expertise in API development (RESTful, gRPC, or GraphQL).
Strong experience with SQL and NoSQL databases.
Proficiency with cloud platforms like AWS, GCP, or Azure.
Experience with Infrastructure as Code tools like Terraform or CloudFormation.
Expertise in microservices architectures and containerization (Docker, Kubernetes).
Familiarity with CI/CD pipelines and automated testing frameworks.

Design, implement, and optimize backend services and APIs for performance, scalability, and reliability.
Contribute to designing a scalable and resilient backend architecture.
Build and maintain efficient data storage solutions ensuring data integrity.
Collaborate with front-end engineers, product managers, and stakeholders for quality product delivery.
Uphold code quality through peer reviews and automated testing.
Diagnose and resolve performance bottlenecks and complex technical issues.

AWSBackend DevelopmentDockerGraphQLLeadershipNode.jsPostgreSQLPythonSQLJenkinsKubernetesMongoDBMySQLGogRPCRedisNosqlAnalytical SkillsCollaborationCI/CDRESTful APIsTerraformTroubleshootingCross-functional collaborationData management

Posted 2 months ago

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🔥 Senior Full-Stack Engineer (Front-End Focus)

Posted 2 months ago

📍 Mexico

🧭 Full-Time

4–6 years of experience in front-end or full-stack development.
Demonstrated proficiency in front-end development and strong experience with JavaScript frameworks like React, Vue.js, or Angular.
Hands-on experience with WebSockets for enabling real-time communication.
Familiarity with UI/UX design principles.
Experience with Node.js, Python, or similar technologies for back-end integration.
Proficiency in front-end testing frameworks like Jest, Mocha, and Cypress.
Familiarity with cloud environments such as AWS, GCP, or Azure.
Knowledge of CI/CD practices and tools like Jenkins, GitLab CI/CD, or GitHub Actions.

Lead the development of intuitive, responsive user interfaces using modern JavaScript frameworks, focusing on delivering exceptional UX and high-quality code.
Implement WebSocket-based solutions to support real-time, bidirectional communication from the browser.
Collaborate closely with back-end engineers, designers, and product managers to deliver cohesive features.
Continuously monitor and optimize front-end performance for high-traffic applications.
Contribute to high code quality through regular code reviews and adherence to best practices.
Advocate for a user-centered design approach, ensuring interfaces are optimized for usability.

GraphQLNode.jsPythonCypressJavascriptJestTypeScriptVue.JsAngularReactAnalytical SkillsCollaborationCI/CDRESTful APIs

Posted 2 months ago

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🔥 Customer Onboarding Specialist

Posted 3 months ago

📍 Philippines, Mexico

🔍 Staffing solutions

Advanced proficiency in Excel and Google Sheets, including VLOOKUP, pivot tables, Index Match, and complex formulas.
Strong attention to detail with a focus on data accuracy and quality.
Experience in data cleaning, formatting, and preparation for system integration.
Ability to handle large data sets and spot discrepancies.
Excellent problem-solving skills and a proactive attitude.
Strong communication skills, both written and verbal.
Ability to work efficiently and manage multiple data-related tasks simultaneously.
Experience with data management platforms or systems is a plus.

Review, clean, and organize customer data in Excel/Google Sheets, ensuring consistency and accuracy.
Use functions such as VLOOKUP, Index Match, and formulas to prepare data for system import.
Identify missing information or formatting issues, communicate these with customers, and ensure corrections before data upload.
Collaborate with internal teams and customers to clarify data-related queries.
Assist in maintaining internal records, setting up accounts, and handling ongoing data maintenance.
Pull data for kickoff and reporting calls.
Contribute to process improvements for data onboarding.
Support in building presentation decks as needed.

Data AnalysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem Solving

Posted 3 months ago

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Hireframe

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