Hireframe

👥 101-250 Management Consulting Consulting Sales Professional Services💼 Private Company

Hireframe is a company specializing in recruitment and talent acquisition, currently seeking to fill the position of Junior Research Associate. It is an emerging firm focused on leveraging innovative technologies in its hiring processes.

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Jobs at this company:

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🔥 Executive Assistant

Posted 8 days ago

📍 United States, Mexico, Philippines

🔍 Marketing

🔧 Requirements

Proven experience as an Executive Assistant, Virtual Assistant, or in a similar administrative role within a marketing agency.
Strong organizational and multitasking skills with a keen attention to detail.
Excellent written and verbal communication skills.
Proficiency with Google Workspace, Microsoft Office Suite, and project management tools (e.g., Asana, Trello).
Experience using CRM systems such as HubSpot or Salesforce.
Familiarity with email marketing tools (e.g., MailChimp, Constant Contact).
Basic understanding of digital marketing concepts, including SEO and social media management.
Ability to learn quickly through video tutorials and work independently with minimal supervision.
Comfortable using platforms such as HubSpot and Slack.

💡 Responsibilities

Manage and organize executive calendars, schedule meetings, and coordinate appointments.
Handle email correspondence, draft client and internal communications, and ensure timely responses.
Prepare reports, presentations, and marketing materials with accuracy and professionalism.
Maintain organized digital filing systems for documents and marketing assets.
Track project deadlines and deliverables to ensure timely execution of marketing campaigns.
Collaborate with creative teams, content writers, and account managers to streamline workflows.
Assist in delegating tasks and following up on progress to ensure accountability.
Serve as a liaison between clients and internal teams to manage communications and meet client needs.
Schedule and coordinate client meetings, prepare agendas, and document meeting notes.
Assist in creating and scheduling social media posts across multiple platforms.
Support email marketing campaigns through content drafting and performance tracking.
Conduct market research to identify industry trends, competitor activities, and new opportunities.
Update and manage CRM systems with client records and communication history.
Compile and analyze marketing performance metrics to support strategy development.
Assist with budget tracking and expense reporting for marketing initiatives.

Project ManagementCommunication SkillsSEOAttention to detailOrganizational skillsMicrosoft Office SuiteMS OfficeMarketingDigital MarketingCRM

Posted 8 days ago

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🔥 Implementation Specialist

Posted 9 days ago

📍 United States, Mexico, Philippines

🧭 Full-Time

🔧 Requirements

2+ years of experience in a customer-facing technical role such as Implementation Specialist, Technical Account Manager, or similar.
Excellent verbal and written communication in English is required.
Proven problem-solving skills with a proactive and detail-oriented approach.
Experience working remotely and effectively collaborating across teams and time zones.
Ability to work independently and manage multiple tasks in a dynamic environment.
Comfortable closely shadowing an Implementation Manager and integrating into their workflow.

💡 Responsibilities

Serve as a primary point of contact for customer implementations, ensuring seamless onboarding and technical configuration.
Participate in customer scoping calls to understand integration and implementation requirements.
Act as a liaison between customers and internal teams including Sales, Engineering, and Customer Success.
Explain technical components of AI-driven solutions to non-technical stakeholders with clarity and confidence.
Support the Implementation Manager by troubleshooting data-related issues and driving resolutions forward.
Assist in refining and optimizing onboarding processes for improved customer experience.
Manage alignment across stakeholders on implementation timelines, goals, and deliverables.
Provide proactive support to customers throughout the onboarding lifecycle, escalating issues when necessary.
Maintain a structured and adaptable workflow in a fast-paced, remote-first environment.

SQLData AnalysisCommunication SkillsProblem SolvingRESTful APIsTroubleshootingJSONTechnical supportCustomer SuccessSaaS

Posted 9 days ago

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🔥 Implementation Coordinator

Posted 9 days ago

📍 Philippines, United States, Mexico

🧭 Full-Time

🔧 Requirements

Strong technical aptitude and ability to quickly understand and apply new concepts.
2+ years of experience in a customer-facing technical role such as Implementation Specialist, Technical Account Manager, or similar.
Excellent verbal and written communication in English is required.
Proven problem-solving skills with a proactive and detail-oriented approach.
Experience working remotely and effectively collaborating across teams and time zones.
Ability to work independently and manage multiple tasks in a dynamic environment.
Comfortable closely shadowing an Implementation Manager and integrating into their workflow.

💡 Responsibilities

Serve as a primary point of contact for customer implementations, ensuring seamless onboarding and technical configuration.
Participate in customer scoping calls to understand integration and implementation requirements.
Act as a liaison between customers and internal teams including Sales, Engineering, and Customer Success.
Explain technical components of AI-driven solutions to non-technical stakeholders with clarity and confidence.
Support the Implementation Manager by troubleshooting data-related issues and driving resolutions forward.
Assist in refining and optimizing onboarding processes for improved customer experience.
Manage alignment across stakeholders on implementation timelines, goals, and deliverables.
Provide proactive support to customers throughout the onboarding lifecycle, escalating issues when necessary.
Maintain a structured and adaptable workflow in a fast-paced, remote-first environment.

SQLData AnalysisAPI testingCI/CDRESTful APIsTroubleshootingTechnical supportCustomer supportCustomer SuccessSaaS

Posted 9 days ago

Apply

🔥 Customer Service Representative

Posted 11 days ago

📍 Philippines, United States, Mexico

🔧 Requirements

Fluent English speaker with strong verbal, written, and interpersonal skills
At least 1 - 3 years of experience in a customer facing role
Ability to multi-task, organize, and prioritize work
Ability to quickly learn complex software products
Comfort working remote
Familiarity with collaboration (Slack) & ticketing software (CRM, such as Hubspot)

💡 Responsibilities

Communicate with customers via phone, email and chat, with most requests via email
Provide knowledgeable answers to questions about our product
Become an expert in our gym management software
Collaborate with our engineering team on software issues

CollaborationProblem SolvingCustomer serviceOrganizational skillsWritten communicationMultitaskingInterpersonal skillsVerbal communicationAbility to learnCRMCustomer support

Posted 11 days ago

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🔥 Customer Testimonial Specialist

Posted 14 days ago

📍 Philippines, Mexico, United States

🧭 Contract

🔧 Requirements

Experience with video/audio editing tools (e.g., QuickTime, iMovie, Clipchamp, Descript)
Strong attention to detail and organizational skills
Ability to identify and extract impactful customer quotes
Proficiency in Google Workspace (Sheets, Drive) or similar tools
Excellent file management and naming discipline
Strong written communication skills for transcript cleanup and documentation
Self-starter with the ability to manage tasks independently

💡 Responsibilities

Review AI-flagged Gong calls to identify and validate positive customer testimonials
Extract high-quality testimonial clips and follow established SOPs for processing
Trim and crop video/audio segments to highlight the most compelling testimonial moments
Organize testimonial assets by product features, use cases, and customer segments
Maintain and update a structured spreadsheet with detailed testimonial metadata
Upload and organize files in shared drives using proper naming conventions
Identify and flag high-priority testimonials for immediate marketing use
Ensure quality, consistency, and organization across all media assets

Written communication

Posted 14 days ago

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🔥 Customer Service Representative - MX

Posted 27 days ago

📍 United States, Mexico, Philippines

🔍 Software

🔧 Requirements

Fluent English speaker with strong verbal, written, and interpersonal skills
At least 1 - 3 years of experience in a customer-facing role
Ability to quickly learn complex software products
Familiarity with collaboration (Slack) & ticketing software (CRM, such as Hubspot)

💡 Responsibilities

Communicate with customers via phone, email and chat, with most requests via email
Provide knowledgeable answers to questions about our product
Become an expert in our gym management software
Collaborate with our engineering team on software issues

Customer serviceTroubleshootingTechnical supportCRMCustomer supportEnglish communication

Posted 27 days ago

Apply

🔥 Data Processor - MX

Posted about 1 month ago

📍 United States, Mexico, Philippines

🔍 Market Research

🔧 Requirements

Bachelor’s degree in Data Science, Statistics, Marketing, Social Sciences, or related field.
2-4 years of experience in a data processing or similar role, preferably in a market research environment.
Proficiency in Excel and at least one data processing/statistical tool (SPSS, R, Python, or similar).
Familiarity with survey data and understanding of market research methodologies.
Excellent attention to detail and ability to manage multiple projects simultaneously.
Strong communication and problem-solving skills.

💡 Responsibilities

Clean raw datasets from survey platforms and prepare them for analysis using tools such as Excel, SPSS, or R.
Standardize and reformat raw data into usable formats for analysis, ensuring alignment with research objectives and client specifications.
Create frequency tables, cross-tabulations, and summary statistics to support insights reporting and client presentations.
Apply weights to datasets and generate frequency tables and crosstabs as needed.
Combine data from multiple sources into cohesive datasets for analysis and reporting.
Prepare clean, well-labeled datasets and export them to specified formats with accompanying documentation.
Conduct systematic checks to ensure data accuracy and completeness prior to delivery.
Work closely with research analysts, project managers, and survey programmers to ensure timely and accurate data delivery.
Manually or semi-automatically categorize qualitative text responses using coding frameworks to enable quantitative analysis.
Use scripting languages or tools to automate repetitive tasks.

PythonSQLData AnalysisMarket ResearchData visualizationScripting

Posted about 1 month ago

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🔥 Data Processor

Posted about 1 month ago

📍 United States, Mexico, Philippines

🔍 Market Research

🔧 Requirements

Bachelor’s degree in Data Science, Statistics, Marketing, Social Sciences, or related field.
2-4 years of experience in a data processing or similar role.
Proficiency in Excel and at least one data processing/statistical tool (SPSS, R, Python, or similar).
Familiarity with survey data and understanding of market research methodologies.
Excellent attention to detail and ability to manage multiple projects simultaneously.
Strong communication and problem-solving skills.

💡 Responsibilities

Clean raw datasets and prepare them for analysis.
Standardize and reformat raw data into usable formats.
Create frequency tables, cross-tabulations, and summary statistics.
Apply weights to datasets and generate frequency tables and crosstabs.
Combine data from multiple sources into cohesive datasets.
Prepare clean, well-labeled datasets and export them to specified formats with accompanying documentation.
Conduct systematic checks to ensure data accuracy and completeness.
Work closely with research analysts, project managers, and survey programmers.
Manually or semi-automatically categorize qualitative text responses.
Use scripting languages or tools to automate repetitive tasks.

PythonSQLData AnalysisMarket ResearchData visualizationScriptingData management

Posted about 1 month ago

Apply

🔥 Case Manager - MX

Posted about 1 month ago

📍 Mexico, United States, Philippines

🧭 Temporary

🔍 Customer Service

🔧 Requirements

Excellent verbal and written communication skills in English
Strong organisational and detail-oriented mindset.
Prior experience in support, customer service, or case management.

💡 Responsibilities

Monitor and manage incoming requests for assistance for potential scams.
Collect all required information from customers and ensure it is complete and accurate.
Communicate with customers compassionately and professionally, providing updates and gathering additional details as needed.
Coordinate internally with your crypto investigation experts to move cases forward.
Document case progress and ensure timely resolution.

Communication SkillsCustomer serviceAttention to detailOrganizational skillsWritten communicationVerbal communicationCustomer supportEnglish communication

Posted about 1 month ago

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🔥 Case Manager

Posted about 1 month ago

📍 Philippines, United States, Mexico

🧭 Temporary

🔧 Requirements

Excellent verbal and written communication skills in English
Strong organisational and detail-oriented mindset.
Prior experience in support, customer service, or case management.
Interest or familiarity with cryptocurrency and digital assets is a strong plus.

💡 Responsibilities

Monitor and manage incoming requests for assistance for potential scams.
Collect all required information from customers and ensure it is complete and accurate.
Communicate with customers compassionately and professionally, providing updates and gathering additional details as needed.
Coordinate internally with your crypto investigation experts to move cases forward.
Document case progress and ensure timely resolution.

SalesforceCommunication SkillsCustomer serviceAttention to detailOrganizational skillsWritten communicationExcellent communication skillsProblem-solving skillsActive listeningData entryComputer skillsEnglish communication

Posted about 1 month ago

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