Hireframe

👥 101-250 Management Consulting Consulting Sales Professional Services💼 Private Company

Hireframe is a company specializing in recruitment and talent acquisition, currently seeking to fill the position of Junior Research Associate. It is an emerging firm focused on leveraging innovative technologies in its hiring processes.

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Jobs at this company:

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🔥 Onboarding Specialist

Posted about 16 hours ago

📍 Philippines, United States, Mexico

🔧 Requirements

2-4 years of relevant experience in onboarding, training, customer service, or project management
Experience with data migration and proficiency in Microsoft Excel
Strong project management skills with the ability to handle multiple customers at once
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Comfortable using technology (CRM, Slack, etc.) to function effectively in a remote work environment
Quick learner with the ability to master new software products and become a product expert

💡 Responsibilities

Manage the onboarding process for a high volume of customers (20-40 monthly) via phone, email, and video calls
Support customers with their data migration using export and import tools
Assess customer-specific needs and guide the configuration process accordingly
Train new customers and their teams on the software’s functionalities
Deliver a world-class and efficient customer launch experience
Act as a liaison between the customer and the Product team, representing customer feedback
Proactively address issues and manage escalations
Collaborate with leadership to build and refine onboarding systems and playbooks

Project ManagementMicrosoft ExcelCustomer serviceTrainingCRMCustomer support

Posted about 16 hours ago

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🔥 Affiliate Marketing Specialist

Posted 2 days ago

📍 Philippines, Mexico

🔍 Affiliate Marketing

🔧 Requirements

Strong understanding of affiliate marketing
Excellent communication and interpersonal skills.
Experience with CRM systems (Zoho, Salesforce).
Strong research and analytical skills.
Experience in sales development or business development.
Proficiency with prospecting tools such as Sales Navigator and Smart Lead is highly desirable.

💡 Responsibilities

Research and identify potential leads.
Qualify leads by evaluating company details.
Target decision-makers within eCommerce departments and set appointments.
Use CRM systems to maintain lead records.
Leverage research tools to engage with prospects.
Work collaboratively with the sales and marketing teams.
Update and refine lead lists regularly.
Develop and execute outreach sequences.

Business DevelopmentData AnalysisSalesforceCommunication SkillsRESTful APIsResearchSales experienceMarketingLead GenerationDigital MarketingCRM

Posted 2 days ago

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🔥 Content Marketing Manager

Posted 3 days ago

📍 Philippines, Mexico, United States

🔍 Healthcare

🔧 Requirements

Experience in healthcare/medical marketing and knowledge of medical terminology.
Proven content marketing and UGC creation experience with demonstrated results.
Strong video content skills: planning, scripting, coordinating, and editing.
Familiar with video editing tools and platforms like Canva, Figma, and G-Suite.
Experience managing freelancers and coordinating with UGC creators.
Strong project management and ability to deliver consistent social media content.
B2C marketing experience targeting professionals.

💡 Responsibilities

Develop and execute a content marketing strategy targeting healthcare professionals (doctors, PAs, MDs, DOs).
Produce 5-8 creative assets weekly, including short-form videos, written content, and visual assets for social media and ads.
Manage content creation from concept to delivery, ensuring high quality and alignment with goals.
Source, coordinate, and manage freelancers and content creators for video and other content.
Design and oversee UGC briefs, collaborating with creators for healthcare-specific content.
Create content for platforms like TikTok, YouTube, Instagram, and LinkedIn.
Generate ad-ready assets for paid campaigns on Meta, Instagram, and TikTok.
Track content performance and optimize based on engagement metrics.
Work closely with the founding team to ensure content aligns with product messaging and company objectives.

Project ManagementFigmaGraphic DesignGoogle AnalyticsContent creationContent managementCommunication SkillsSEORESTful APIsMarketingEditingDigital MarketingA/B testing

Posted 3 days ago

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🔥 Customer Success Specialist

Posted 4 days ago

📍 Philippines, Mexico, United States

🔍 B2B SaaS

🔧 Requirements

2+ years of experience in customer education, customer support, or a related role in B2B SaaS.
Excellent written and verbal communication skills – you can create clear, concise, and engaging content.
Strong project management and multitasking abilities – you can manage multiple priorities in a fast-paced environment.
Tech-savvy – comfortable working with tools like iMovie, Adobe Suite, Vimeo, Jira, Salesforce/CRM, Zendesk, G-Suite, Microsoft Office.
A problem-solver who thrives on helping customers and proactively improving processes.
Highly organized and detail-oriented, with a methodical approach to accomplishing tasks.
Experience working in a startup environment and the ability to adapt to evolving priorities.
Ability to ramp up quickly and take ownership of tasks with minimal supervision.
A proactive, customer-first mindset with a passion for delivering value.
Flexible hours to accommodate customer coverage across time zones.

💡 Responsibilities

Provide ongoing tactical support to CS leads for high-touch customers.
Respond to customer inquiries and support tickets via email and Zendesk, ensuring timely and high-quality responses
Track and document customer feedback, trends, and common pain points to inform internal teams.
Triage and escalate product issues and bugs to the Product team, ensuring clear documentation and follow-through.
Identify upsell opportunities for low-touch customers and proactively flag them.
Oversee low-touch customers to ensure retention and satisfaction
Create, maintain, and enhance written and video-based help center content, FAQs, and self-service resources.
Support the development of curriculum and training materials for LMS (Learning Management System).
Build onboarding and training collateral tailored to different customer segments.
Develop resources that align with the customer journey to drive adoption and retention.
Collaborate with CS, Product, and Marketing teams to ensure content is up-to-date and aligned with customer needs.

Project ManagementSalesforceJiraContent creationCustomer serviceMicrosoft OfficeDocumentationTrainingCRMCustomer supportCustomer Success

Posted 4 days ago

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🔥 Pre-Sales Engineer Variable Frequency Drive

Posted 6 days ago

📍 Philippines, Mexico, United States

🔍 HVAC, Water/Wastewater

🔧 Requirements

Bachelor’s degree in Electrical Engineering or a related technical field (preferred).
Proven experience with VFD applications in water/wastewater or HVAC industries.
Strong proficiency in technical writing and proposal preparation with a focus on precision and clarity.
Exceptional attention to detail with strong problem-solving abilities.
Proficient in Microsoft Office Suite and engineering software relevant to VFD solutions.
Fluent in English (both written and spoken) to communicate effectively across teams and with clients.

💡 Responsibilities

Analyze project requirements to design and prepare customized VFD solutions for water/wastewater and HVAC applications.
Assist in reviewing technical specifications and ensuring compliance with industry standards and project requirements.
Provide support for Request for Quotations (RFQs), pricing calculations, and proposal documentation.
Collaborate closely with the sales and engineering teams to enhance the quality and accuracy of technical proposals.
Continuously update and apply knowledge of VFD technologies, industry trends, and regulatory standards to ensure the best solutions are offered to clients.

Problem SolvingRESTful APIsMicrosoft Office SuiteEnglish communication

Posted 6 days ago

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🔥 Sales Engineer

Posted 7 days ago

📍 United States, Mexico, Philippines

🔧 Requirements

Bachelor's degree in Mechanical Engineering (preferred) or a related technical discipline.
Proven experience in pump station design, equipment selection, or sales support.
Strong technical writing skills with the ability to prepare clear, concise, and well-organized documents.
Proficiency in interpreting engineering specifications, drawings, and technical documentation.
Advanced proficiency with Microsoft Office Suite and proposal generation software.
Excellent verbal and written communication skills in English.

💡 Responsibilities

Analyze customer specifications and develop comprehensive, accurate proposals.
Select and recommend the most suitable pump station components based on project requirements.
Prepare detailed cost estimates and technical documentation to support proposal submissions.
Collaborate closely with internal teams, including engineering, sales, and project management, to ensure proposal accuracy and alignment with project needs.
Contribute to the continuous improvement of the proposal process, identifying areas for greater efficiency and quality.

Communication SkillsAnalytical SkillsWritten communicationMicrosoft Office SuiteMS Office

Posted 7 days ago

Apply

🔥 Pre-Sales Engineer Pump Station

Posted 7 days ago

📍 United States, Mexico, Philippines

🔍 Pump Station

🔧 Requirements

Bachelor's degree in Mechanical Engineering (preferred) or a related technical discipline.
Proven experience in pump station design, equipment selection, or sales support.
Strong technical writing skills with the ability to prepare clear, concise, and well-organized documents.
Proficiency in interpreting engineering specifications, drawings, and technical documentation.
Advanced proficiency with Microsoft Office Suite and proposal generation software.
Excellent verbal and written communication skills in English.

💡 Responsibilities

Analyze customer specifications and develop comprehensive, accurate proposals.
Select and recommend the most suitable pump station components based on project requirements.
Prepare detailed cost estimates and technical documentation to support proposal submissions.
Collaborate closely with internal teams, including engineering, sales, and project management, to ensure proposal accuracy and alignment with project needs.
Contribute to the continuous improvement of the proposal process, identifying areas for greater efficiency and quality.

Analytical SkillsCollaborationProblem SolvingRESTful APIsAttention to detailOrganizational skillsWritten communicationMicrosoft Office SuiteExcellent communication skillsVerbal communicationSales experienceData modeling

Posted 7 days ago

Apply

🔥 Customer Success & Enablement Specialist

Posted 9 days ago

📍 Philippines, Mexico, United States

🔍 B2B SaaS

🔧 Requirements

2+ years of experience in customer education, customer support, or a related role in B2B SaaS.
Excellent written and verbal communication skills – you can create clear, concise, and engaging content.
Strong project management and multitasking abilities – you can manage multiple priorities in a fast-paced environment.
Tech-savvy – comfortable working with tools like iMovie, Adobe Suite, Vimeo, Jira, Salesforce/CRM, Zendesk, G-Suite, Microsoft Office.
A problem-solver who thrives on helping customers and proactively improving processes.
Highly organized and detail-oriented, with a methodical approach to accomplishing tasks.
Experience working in a startup environment and the ability to adapt to evolving priorities.
Ability to ramp up quickly and take ownership of tasks with minimal supervision.
A proactive, customer-first mindset with a passion for delivering value.
Flexible hours to accommodate customer coverage across time zones.

💡 Responsibilities

Provide ongoing tactical support to CS leads for high-touch customers.
Respond to customer inquiries and support tickets via email and Zendesk, ensuring timely and high-quality responses.
Track and document customer feedback, trends, and common pain points to inform internal teams.
Triage and escalate product issues and bugs to the Product team, ensuring clear documentation and follow-through.
Identify upsell opportunities for low-touch customers and proactively flag them.
Oversee low-touch customers to ensure retention and satisfaction.
Create, maintain, and enhance written and video-based help center content, FAQs, and self-service resources.
Support the development of curriculum and training materials for LMS (Learning Management System).
Build onboarding and training collateral tailored to different customer segments.
Develop enablement resources that align with the customer journey to drive adoption and retention.
Collaborate with CS, Product, and Marketing teams to ensure enablement content is up-to-date and aligned with customer needs.

Project ManagementSalesforceContent creationCommunication SkillsProblem SolvingCustomer serviceMicrosoft OfficeWritten communicationMultitaskingCRMCustomer supportCustomer Success

Posted 9 days ago

Apply

🔥 Enablement/Onboarding Manager

Posted 9 days ago

📍 Philippines, Mexico, United States

🔍 B2B SaaS

🔧 Requirements

2+ years of experience in customer education, customer support, or a related role in B2B SaaS.
Excellent written and verbal communication skills
Strong project management and multitasking abilities
Tech-savvy – comfortable working with tools like iMovie, Adobe Suite, Vimeo, Jira, Salesforce/CRM, Zendesk, G-Suite and Microsoft Office.
A problem-solver who thrives on helping customers and proactively improving processes.
Highly organized and detail-oriented, with a methodical approach to accomplishing tasks.
Experience working in a startup environment and the ability to adapt to evolving priorities.
Ability to ramp up quickly and take ownership of tasks with minimal supervision.
A proactive, customer-first mindset with a passion for delivering value.
Flexible hours to accommodate customer coverage across time zones.

💡 Responsibilities

Provide ongoing tactical support to CS leads for high-touch customers.
Respond to customer inquiries and support tickets via email and Zendesk, ensuring timely and high-quality responses.
Track and document customer feedback, trends, and common pain points to inform internal teams.
Triage and escalate product issues and bugs to the Product team, ensuring clear documentation and follow-through.
Identify upsell opportunities for low-touch customers and proactively flag them.
Oversee low-touch customers to ensure retention and satisfaction.
Create, maintain, and enhance written and video-based help center content, FAQs, and self-service resources.
Support the development of curriculum and training materials for LMS (Learning Management System).
Build onboarding and training collateral tailored to different customer segments.
Develop enablement resources that align with the customer journey to drive adoption and retention.
Collaborate with CS, Product, and Marketing teams to ensure enablement content is up-to-date and aligned with customer needs.

Project ManagementAdobe Creative SuiteSalesforceJiraContent creationCommunication SkillsCustomer serviceMicrosoft OfficeRESTful APIsCRMCustomer supportCustomer Success

Posted 9 days ago

Apply

🔥 Business Development Representative (Affiliate Marketing)

Posted 9 days ago

📍 Philippines, Mexico, United States

🔍 Affiliate Marketing

🔧 Requirements

Strong understanding of affiliate marketing.
Excellent communication and interpersonal skills.
Experience with CRM systems (Zoho, Salesforce).
Strong research and analytical skills.
Ability to work independently.
Experience in sales development or business development.
Proficiency with prospecting tools (Sales Navigator, Smart Lead) is highly desirable.

💡 Responsibilities

Research and identify potential leads.
Qualify leads.
Target decision-makers and set appointments.
Use CRM systems.
Leverage research tools.
Work collaboratively with sales and marketing teams.
Update and refine lead lists.
Develop and execute outreach sequences.

Business DevelopmentSalesforceAnalytical SkillsRESTful APIsResearchSales experienceLead GenerationCRM

Posted 9 days ago

Apply

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