This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.
Prepare and format client-facing quotes and renewal proposals based on Customer Success Manager (CSM) inputs.
Generate contracts, order forms, and renewal agreements, and route documents for e-signature while tracking completion.
Maintain accurate client records in Salesforce (or similar CRM), including opportunities, renewal dates, contract details, and activity logs.
Support renewal and cancellation workflows by preparing documentation and coordinating with Client Success, Billing, and Finance teams.
Draft and send routine client communications using approved templates.
Organize and maintain shared proposal libraries, templates, and client documentation.
Coordinate scheduling and meeting logistics, including calendar invites, reminders, and meeting materials.
Proactively identify missing information, errors, or upcoming deadlines and follow up to keep projects moving.
Assist with Client Kickoffs, Quarterly Business Reviews (QBRs), and Success Plan coordination.
SalesforceMicrosoft OfficeCRM+2 more
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About Hireframe
Hireframe empowers growing businesses to scale rapidly by connecting them with dedicated, cost-effective nearshore and offshore talent. You get full-time team members for critical roles, acting as an extension of your people operations team. We handle the sourcing, vetting, assessing, and staffing, ensuring you fill roles across various departments, from accounting and finance to IT and sales, typically within 2-4 weeks. Our clients frequently save an average of $180,000 annually in operating expenses. We help companies like Orum and Silver Tribe Media achieve their growth targets by providing high-caliber professionals.
How We Work
Hireframe is a truly remote-first organization. You will join team members working across the United States, Mexico, and the Philippines, collaborating effectively across time zones. We prioritize a supportive environment that fosters your professional development and success. Dedicated coaches offer an extra channel of support, skill-building, and advocacy for your career growth. Our culture is built on being "Humans First," acting as "The Solution," being "Honest," and remaining "Curious," celebrating everyone's unique journey.
Why Join Us
Work remotely from anywhere with a strong internet connection, enjoying permanent flexibility.
Receive annual performance bonuses recognizing your hard work and contributions.
Benefit from dedicated coaches who support your skill development and career advancement.
Engage in meaningful work that directly impacts business growth and operational efficiency.
Collaborate with a diverse, international team in a supportive and empowering environment.
Benefits & Perks
Permanent remote work flexibility
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building