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Online Chat Support Jobs

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5 jobs found. to receive daily emails with new job openings that match your preferences.
5 jobs found.

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🔥 Customer Service Representative - German Market (Email & Chat Support)
Posted 6 days ago

🏢 Company: DailyStaffWorks Worldwide

Posted 6 days ago
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🔥 Remote or Office Tele Chat / Phone Chat Support
Posted about 1 month ago

🧭 Full-Time

🔍 Customer Service

🏢 Company: Geauga Credit Union, Inc.

  • Excellent verbal and written communication skills
  • Strong customer service orientation and problem-solving abilities
  • Ability to multitask and work efficiently in a fast-paced environment
  • Previous experience in a customer support role preferred
  • Proficiency in using chat and phone support software
  • Respond to incoming phone calls and chat messages from members promptly and professionally
  • Assist members with inquiries, account information, and issue resolution
  • Provide guidance on products, services, and online banking platforms
  • Maintain accurate records of interactions and follow up as needed
  • Collaborate with other departments to ensure seamless member experience
Posted about 1 month ago
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🔥 Technical Support Analyst - Chat Support
Posted about 2 months ago

📍 Medellín, Colombia

🧭 Full-Time

💸 1000.0 - 1300.0 USD per month

🔍 SaaS, cloud services, or AI-related platforms

🏢 Company: NeoWork👥 11-50OutsourcingWeb DevelopmentManufacturingAnimation

  • Minimum of 1 year experience in a customer or technical support role, preferably in SaaS, cloud services, or AI-related platforms
  • Basic understanding of SSH, Linux, and SQL scripting
  • Working knowledge of Docker and containerized applications
  • Familiarity with cloud platforms, user and access management, and AI inference basics
  • Strong written communication skills with the ability to simplify technical concepts
  • High multitasking ability to manage several chat conversations simultaneously
  • Experience using CRM, ticketing, and support tools such as Zendesk and Discord
  • Problem-solving mindset with a proactive approach to resolving customer concerns
  • Flexibility to work in rotating shifts and on weekends
  • Provide prompt and efficient customer service via live chat, handling multiple interactions at once.
  • Assist users with account setup, onboarding, billing questions, and navigating the platform.
  • Help users select the best services based on their needs and provide basic cost estimates.
  • Maintain clear and empathetic communication while managing expectations on issue resolution timelines.
  • Understand and explain the basics of serverless cloud computing, AI inference, and user access management.
  • Perform basic troubleshooting using internal tools and diagnostic dashboards.
  • Escalate technical issues to Level 2 support or Engineering as needed, following established protocols.
  • Log all interactions and resolutions in Zendesk or similar CRM platforms.
  • Contribute to internal FAQs and knowledge base content for efficiency and clarity.
  • Simplify technical concepts for non-technical users.
  • Maintain a high customer satisfaction score (CSAT), targeting 98% or higher.
  • Collaborate with the support and product teams to improve the user experience.

DockerSQLArtificial IntelligenceCloud ComputingCustomer serviceLinuxWritten communicationMultitaskingTroubleshootingTechnical supportCRMSaaS

Posted about 2 months ago
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🔥 Chat Support Agent (Remote) - Entry Level, No Degree Required - 15 - 18 per Hour
Posted 7 months ago

📍 United States

🧭 Part-Time

💸 15 - 18 USD per hour

🔍 On-demand staffing

🏢 Company: NoGigiddy

  • No degree required.
  • No prior experience needed; comprehensive training will be provided.
  • Excellent written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Reliable internet connection and a quiet workspace.
  • Positive attitude and willingness to learn.
  • Respond to customer inquiries via chat in a timely and professional manner.
  • Provide accurate information about NoGigiddy services and job opportunities.
  • Assist users with navigating the platform and resolving any issues.
  • Maintain high customer satisfaction through communication and problem-solving.
  • Collaborate with team members to improve support processes.
  • Document and escalate complex issues to the appropriate departments.
  • Participate in training sessions for product knowledge and customer service.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailWritten communication

Posted 7 months ago
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Apply
🔥 Chat Support Agent (Remote) - 15 - 18/hr
Posted 7 months ago

📍 Dallas, Texas, United States; Los Angeles, California, United States; New York, New York, United States; Miami, Florida, United States; Chicago, Illinois, United States

💸 $15 - $18 per hour

🔍 On demand staffing and recruiting industry

🏢 Company: NoGigiddy

  • Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry.
  • Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
  • Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently.
  • Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed.
  • Proficient computer skills, including the ability to navigate software applications and work with chat support tools.
  • Ability to work independently and remotely while maintaining a high level of productivity and focus.
  • Flexibility to work during peak hours, including evenings and weekends, to provide support as needed.
  • Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system.
  • Address and resolve gig workers' concerns, issues, or complaints with empathy and professionalism.
  • Collaborate with other team members to ensure a seamless and efficient chat support experience for gig workers.
  • Stay up-to-date with the features and functionalities of the NoGigiddy platform and our partner staffing apps.
  • Assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they may encounter.
  • Actively promote the benefits and features of NoGigiddy to gig workers to encourage engagement and participation.
  • Document and escalate complex or unresolved queries to the appropriate departments for further assistance.

Communication SkillsAnalytical SkillsCollaboration

Posted 7 months ago
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