Make.com Automation Specialist (Part-time) (0010-0459)

Strong hands-on experience with Make.com (minimum 1–2 years). Ability to read, trace and troubleshoot multi-step scenarios. Understanding of error handling, scheduling, iterators, routers and mapping. Experience with webhooks, JSON payloads and API authentication. Basic familiarity with data stores and array manipulation. Experience with Salesforce, Cin7/DEAR, Xero, HubSpot or similar systems (Nice to Have). Knowledge of REST APIs, tokens, OAuth and webhook configuration (Nice to Have). Basic coding familiarity (JavaScript, Python or similar) (Nice to Have). Understanding of automation QA testing (Nice to Have). Strong attention to detail and documentation habits. Problem solving mindset and proactive improvement approach. Ability to communicate technical issues to non-technical stakeholders.

Audit and document existing Make.com scenarios and data flows. Optimize scenarios for performance, efficiency, error handling and maintainability. Monitor scenario execution, queue usage and error logs. Troubleshoot failures and implement long-term fixes. Create new scenarios based on business automation requests. Build reusable modules, sub-scenarios and standardised components. Implement naming conventions, versioning and scenario lifecycle management. Manage connection authorisations and platform access permissions. Collaborate with Salesforce Administrator and system stakeholders. Prepare reporting and dashboards for automation KPIs.