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🔥 Senior Manager of Data and Analytics, Poland, Remote

Posted 2024-12-01

📍 Poland

🧭 Full-Time

💸 49000 - 85000 USD per year

🔍 Non-profit fundraising platform

🏢 Company: Fundraise Up

Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
6–8+ years of experience in data analysis, business intelligence, or data management.
5+ years of proven leadership experience managing data and analytics teams.
Strong proficiency in data visualization tools (e.g., Tableau) and SQL.
Experience with CRM systems, particularly Salesforce.
Excellent analytical and problem-solving skills.
Strong communication skills for presenting data insights.
Familiarity with data warehousing concepts and governance best practices.
Ability to manage multiple projects and meet tight deadlines.

Lead and mentor a team of data analysts and BI developers.
Develop and implement data strategies supporting company objectives.
Oversee creation and maintenance of dashboards and reporting tools.
Ensure data accuracy and integrity through data governance practices.
Collaborate with departments to identify data needs and solutions.
Manage data architecture including warehousing and integration.
Translate complex data into actionable insights for stakeholders.
Identify opportunities to improve data collection processes.

Leadership SQL Business Intelligence Data Analysis Salesforce Tableau Data analysis Data science Communication Skills

Posted 2024-12-01

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🔥 Head of Solution Engineering, SMB, Mexico, Remote

Posted 2024-12-01

📍 Mexico

🧭 Full-Time

💸 48750 - 52500 USD per year

🔍 Fundraising platform for non-profit organizations

🏢 Company: Fundraise Up

Bachelor's or Master’s degree.
6+ years of experience in solution engineering, technical sales, or similar roles within SaaS companies.
Strong technical background in web infrastructure, web analytics, and data management.
Proven experience with CRM and integration (Salesforce, Hubspot).
Familiarity with front-end development technologies (JS/HTML/CSS).
Exceptional communication and presentation skills for engaging technical and non-technical stakeholders.
Ability to develop strong relationships with customers and internal teams.
Capable of thriving in fast-paced environments and solving complex challenges creatively.
Experience managing a remote team and fostering collaboration.
Quick learner, passionate about technology, with a preference for a 'launch fast and iterate' approach.
Mentorship skills to guide talent in making optimal decisions.
Preferred experience in international settings, especially with Eastern Europe teams.

Manage the MM & SMB SE team, focusing on enhancing the efficiency of presales activities and onboarding processes.
Collaborate closely with sales and customer success teams to develop strategies that drive revenue growth.
Monitor MM and SMB deals for successful execution and risk management.
Maintain and develop relationships with key stakeholders across customer organizations.
Oversee RFP preparation and completion.
Track KPIs for the LATAM team to ensure performance aligns with organizational goals.
Recruit, train, and mentor team members for process improvement.
Navigate complex project challenges for timely solution delivery.

HTML CSS Salesforce Presentation skills

Posted 2024-12-01

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🔥 Head of Solution Engineering, SMB, Colombia, Remote

Posted 2024-12-01

📍 Colombia

🧭 Full-Time

💸 48750 - 70000 USD per year

🔍 Fundraising platform for non-profit organizations

🏢 Company: Fundraise Up

Bachelor's or Master’s degree.
6+ years of experience in solution engineering, technical sales, or similar roles within SaaS companies.
Strong technical background with experience in web infrastructure, web analytics, and data management.
Proven CRM and integration experience (Salesforce, Hubspot).
Familiarity with front-end development technologies (JS/HTML/CSS).
Exceptional communication and presentation skills.
Demonstrated ability to develop strong relationships with customers and internal teams.
Able to thrive in a fast-paced, dynamic environment and solve complex technical challenges creatively.
Adept at managing a (remote) team and fostering a collaborative environment.
Quick learner, passionate about technology.
Experience in international settings, especially with teams in Eastern Europe, is preferred.

Manage the MM & SMB SE team, focusing on enhancing the efficiency of presales activities and the onboarding process.
Collaborate closely with sales and customer success teams to develop and execute strategies that drive revenue growth.
Monitor and provide close oversight on MM and SMB deals to ensure successful execution and risk management.
Maintain and develop relationships with key stakeholders across customer organizations.
Oversee the preparation and completion of RFPs.
Track and monitor KPIs for the LATAM team to ensure performance aligns with organizational goals.
Recruit, train, and mentor team members, focusing on continuous improvement of processes and tools.
Navigate complex project challenges to ensure timely and successful delivery of solutions.

HTML CSS Salesforce Presentation skills

Posted 2024-12-01

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🔥 Head of Solution Engineering, SMB, Brazil, Remote

Posted 2024-12-01

📍 Brazil

🧭 Full-Time

💸 48750 - 70000 USD per year

🔍 Fundraising technology for non-profit organizations

🏢 Company: Fundraise Up

Bachelor's or Master’s degree.
6+ years of experience in solution engineering, technical sales, or similar roles within SaaS companies.
Strong technical background with experience in web infrastructure, web analytics, and data management.
Proven CRM and integration experience (Salesforce, Hubspot).
Familiarity with front-end development technologies (JS/HTML/CSS).
Exceptional communication and presentation skills, capable of engaging both technical and non-technical stakeholders.
Demonstrated ability to develop strong relationships with customers and internal teams.
Able to thrive in a fast-paced, dynamic environment and solve complex technical challenges creatively.
Adept at managing a (remote) team and fostering a collaborative environment.
Experience in international settings, especially with teams in Eastern Europe, is preferred.

Manage the MM & SMB SE team, focusing on enhancing the efficiency of presales activities and the onboarding process.
Collaborate closely with sales and customer success teams to develop and execute strategies that drive revenue growth.
Monitor and provide close oversight on MM and SMB deals to ensure successful execution and risk management.
Maintain and develop relationships with key stakeholders across customer organizations.
Oversee the preparation and completion of RFPs.
Track and monitor KPIs for the LATAM team to ensure performance aligns with organizational goals.
Recruit, train, and mentor team members, focusing on continuous improvement of processes and tools.
Navigate complex project challenges to ensure timely and successful delivery of solutions.

HTML CSS Salesforce Presentation skills

Posted 2024-12-01

Apply

🔥 Head of Solution Engineering, SMB, Argentina, Remote

Posted 2024-12-01

📍 Argentina

💸 48750 - 70000 USD per year

🔍 Fundraising

🏢 Company: Fundraise Up

Bachelor's or Master’s degree.
6+ years of experience in solution engineering, technical sales, or similar roles within SaaS companies.
Strong technical background in web infrastructure, web analytics, and data management.
Proven CRM and integration experience (Salesforce, Hubspot).
Familiarity with front-end development technologies (JS/HTML/CSS).
Exceptional communication and presentation skills for engaging both technical and non-technical stakeholders.
Ability to develop strong relationships with customers and internal teams.
Capacity to thrive in a fast-paced environment and creatively solve complex challenges.
Adept at managing a (remote) team and promoting a collaborative environment.
Quick learner with a passion for technology and iterative approaches.
Experience in international settings, especially with teams in Eastern Europe, is preferred.

Manage the MM & SMB SE team to enhance presales activities and onboarding.
Collaborate with sales and customer success teams for revenue growth.
Monitor MM and SMB deals for successful execution and risk management.
Maintain relationships with key stakeholders across customer organizations.
Oversee preparation and completion of RFPs.
Track KPIs for the LATAM team to ensure performance aligns with goals.
Recruit, train, and mentor team members for process improvement.
Navigate complex project challenges for timely solution delivery.

HTML CSS Salesforce Presentation skills

Posted 2024-12-01

Apply

🔥 Head of Customer Success, SMB, LATAM, Remote

Posted 2024-12-01

📍 Mexico

🧭 Full-Time

💸 44000 - 60000 USD per year

🔍 Fundraising

🏢 Company: Fundraise Up

Proven work experience of 8+ years in B2B or B2B2C SaaS Customer Success.
Fluent English to discuss complex business and technical topics.
Experience working for or with Non-profits is a strong plus.
Led Customer Success teams for at least 4 years within rapidly scaling SaaS companies.
Strong management skills to build a highly disciplined remote team.
Experience hiring and working with LATAM teams.
Experience with CRMs, data/integration, Digital Marketing, Google Analytics, email marketing.
Ability to communicate, present, and influence C-level stakeholders.
Drive team success through effective KPIs.
Work closely with Director of Customer Success on strategies.

Lead Fundraise Up’s SMB Customer Success team.
Develop workflows, playbooks, and KPIs for SMB customer success.
Drive process discipline across a remote team of LATAM CSMs.
Oversee effective account management for customer lifecycle.
Deliver effective Quarterly Account Reviews with CSMs.
Collaborate with the Director of Customer Success and other teams for growth strategies.
Maintain stellar customer retention through risk identification.
Execute product strategies to drive feature adoption.
Ensure team provides robust product feedback and drives product adoption.
Identify and develop new growth opportunities with existing customers.
Coach team on effective selling techniques.

Leadership Google Analytics Cross-functional Team Leadership Go Communication Skills Collaboration Mentoring Coaching

Posted 2024-12-01

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🔥 Head of Customer Success, Enterprise, USA, Remote

Posted 2024-12-01

📍 North America

🧭 Full-Time

💸 120000 - 180000 USD per year

🔍 Non-profit fundraising solutions

🏢 Company: Fundraise Up

Proven work experience of 8+ years in B2B or B2B2C SaaS Customer Success.
Experience working for or with non-profits is a strong plus.
Led Customer Success teams working with enterprise accounts for at least 4 years within rapidly scaling SaaS companies.
Strong management skills to win current team trust and build a stronger Customer Success Team.
Experience with CRMs, data/integration, Digital Marketing, Google Analytics, and email marketing.
Demonstrable ability to communicate, present, and influence C-level customer stakeholders.
Experience working with international teams, eastern European would be a plus.
Drives team success through effective KPIs.
Works closely with the Director of Customer Success to strategize, plan, and effectively deliver on results.

Lead Fundraise Up's Enterprise Customer Success team, ensuring consistent engagement and satisfaction among large enterprise customers.
Develop workflows, playbooks, and KPIs for effective account management and customer growth.
Oversee and guide CSMs in managing customer lifecycles from kickoff to ongoing account growth.
Execute growth strategies and collaborate with Sales, Marketing, Implementation, and Product teams.
Drive feature adoption and proactively manage customer risk for retention.
Mentor CSMs, ensuring high customer satisfaction and effective issue escalation.
Identify growth opportunities (upsell, cross-sell) and build trusted advisor relationships.
Cultivate a positive remote work culture focusing on delivering value to customers.

Leadership Business Development People Management Google Analytics Cross-functional Team Leadership Business development Go Communication Skills Analytical Skills Collaboration Problem Solving Mentoring Attention to detail Organizational skills Presentation skills Time Management Written communication Coaching

Posted 2024-12-01

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🔥 Data Analyst (Financial Data), Portugal, Remote

Posted 2024-12-01

📍 Portugal

💸 32400 - 48000 USD per year

🔍 Fundraising platform for non-profit organizations

🏢 Company: Fundraise Up

5 Years experience in Data Analytics.
Proficiency in Data Analysis Tools such as Excel, Tableau, SQL, or Python.
Knowledgeable in Data Management tools and data warehousing concepts.
Excellent organizational skills, including project and timeline management.
Experience with finance analytics and engagement with RevOps and Product Data analytics teams.
General understanding of Financial Metrics, Accounting, and FP&A responsibilities.
Experience working across cross-functional data analytics teams.
Experience with GTM and Sales Tools like Salesforce.
Experience in a high growth tech start-up.
Proficient in both English and Russian languages.

Own and manage main Revenue metrics of the company - ARR, Run Rate, Processing Volumes.
Gut, redevelop, maintain and improve complex ARR algorithm.
Manage Financial Analytics Tools, primarily using Tableau, Salesforce, and Google Sheets.
Own Financial Dashboards including KPI Dashboards and leadership dashboards.
Support FP&A team in external financial reporting like cohort and net retention analysis.
Assist with finance-related data hygiene, alignment, and reconciliation across tools.

Leadership Project Management Python SQL Data Analysis Salesforce Tableau Data analysis Accounting

Posted 2024-12-01

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🔥 Data Analyst (Financial Data), Poland, Remote

Posted 2024-12-01

📍 Poland

🧭 Full-Time

💸 32400 - 48000 USD per year

🔍 Fundraising platforms for non-profit organizations

🏢 Company: Fundraise Up

5 Years experience in Data Analytics.
Proficiency in data analysis tools such as Excel, Tableau, SQL, or Python.
Knowledge in data management tools (DBMS) and data warehousing concepts.
Excellent organization and project management skills.
Experience with finance analytics and collaboration with cross-functional analytics teams.
General understanding of financial metrics and FP&A responsibilities.
Experience with GTM and Sales Tools (Salesforce).
Background in a high growth tech start-up.
Proficient in both English and Russian.

Own and manage main Revenue metrics like ARR, Run Rate, Processing Volumes.
Redevelop and maintain the complex ARR algorithm.
Manage financial analytics tools primarily using Tableau, Salesforce, and Google Sheets.
Oversee financial dashboards for KPI tracking.
Support FP&A in external financial reporting and data analysis.
Ensure data hygiene and alignment across financial tools.

Project Management Python SQL Data Analysis Salesforce Tableau Data analysis Accounting

Posted 2024-12-01

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🔥 Data Analyst (Financial Data), Armenia, Remote

Posted 2024-12-01

📍 Armenia

💸 32400 - 48000 USD per year

🔍 Fundraising platform for non-profit organizations

🏢 Company: Fundraise Up

5 Years experience in Data Analytics.
Proficiency in Data Analysis Tools such as Excel, Tableau, SQL, or Python.
Knowledge in Data Management tools (DBMS) and data warehousing concepts.
Excellent sense of organization, project management, timeline management and work prioritization.
Experience with Finance Analytics and engagement with RevOps Analytics and Product Data analytics teams.
General understanding of Financial Metrics, Accounting, and FP&A responsibilities.
Experience working across cross functional data analytics teams.
Experience with GTM and Sales Tools (Salesforce).
Experience working in a high growth tech start-up.
Proficient in both English and Russian languages.

Own and manage main Revenue metrics of company - ARR, Run Rate, Processing Volumes / GMV.
Gut, redevelop, maintain and improve ARR complex algorithm.
Own Financial Analytics Tools primarily using Tableau, Salesforce, Google Sheets.
Own Financial Dashboards including Company Wide KPI Dashboards, Board of Directors and Leadership dashboards.
Support FP&A team in external Financial Reporting for Key Metrics and Analytics.
Support Finance related Data Hygiene, Alignment, and Reconciliation across Tools.

Project Management Python SQL Data Analysis Salesforce Tableau Data analysis Accounting

Posted 2024-12-01

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