- Act as the first point of contact for viewers and brand ambassador.
- Assist viewers through phone, chat, and emails regarding different queries.
- Provide account and application support to viewers regarding software functionality.
- Provide technical support, troubleshooting of system configurations, and network settings.
- Provide accurate and real-time responses to viewer inquiries.
- Maintain records of customer interactions, transactions, inquiries, complaints, and actions taken.
Customer serviceDigital MarketingTechnical support