Patrique Mercier Recruitment PT

Patrique Mercier Recruitment PT is a recruitment agency specializing in connecting talent with job opportunities. Currently, they are seeking a German Speaking Customer Support Agent for a remote position based in Greece, offering a relocation package.

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πŸ“ Greece

  • Fluency in German (both written and spoken) with excellent communication abilities.
  • Proficiency in English; knowledge of additional languages is a plus.
  • Customer service experience or related field is preferred.
  • Strong problem-solving skills and a proactive approach to client support.
  • Ability to work independently and collaboratively in a hybrid work setting.
  • Excellent organizational skills and attention to detail.
  • Willingness to adapt to a dynamic work environment and learn new skills.

  • Assist German-speaking clients with their inquiries and provide exceptional support.
  • Manage client communications through various channels, ensuring timely responses.
  • Collaborate with team members to address client needs and improve service delivery.
  • Interpret client requests accurately, providing tailored solutions and advice.
  • Monitor feedback to enhance overall client satisfaction.
  • Engage in ongoing training to expand your skills and knowledge within the industry.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-16
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πŸ“ Greece

πŸ” Customer service

  • Fluency in Czech (both spoken and written) with excellent communication skills.
  • Proficiency in English; knowledge of additional languages is advantageous.
  • Strong problem-solving abilities and a proactive approach to challenges.
  • Able to work effectively both independently and as part of a team.
  • Adaptability and openness to new experiences, whether working remotely or on-site.
  • Previous experience in customer service or support roles is preferred but not required.

  • Provide exceptional service and support to clients and customers in Czech.
  • Handle inquiries, issues, and feedback, ensuring clear and effective communication.
  • Collaborate with team members to enhance service delivery and customer satisfaction.
  • Contribute to a positive work environment, whether remote or on-site.
  • Participate in training and development programs to enhance your skills.
  • Stay informed about industry developments and trends related to your role.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-11-15
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πŸ“ Greece

  • Fluency in Czech (spoken and written) is essential.
  • Proficiency in English is required.
  • Experience in customer service, project management, or a related field is preferred.
  • Strong communication and interpersonal skills with a focus on building client relationships.
  • Ability to work effectively in a remote environment and manage time efficiently.
  • Self-motivated with a proactive attitude and a passion for delivering excellent service.
  • Willingness to live and work in Greece, embracing the local culture.
  • Adaptability and eagerness to learn in a dynamic work environment.

  • Communicate effectively with Czech-speaking clients to address inquiries and provide support.
  • Assist in project management tasks, ensuring timely delivery and quality service.
  • Build and maintain strong relationships with clients through proactive communication.
  • Collaborate with cross-functional teams to enhance customer experience.
  • Research and stay informed about industry trends to better serve client needs.
  • Participate in meetings and training sessions to continuously improve skills and knowledge.

Project ManagementCommunication SkillsCustomer serviceTime ManagementWritten communication

Posted 2024-11-15
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πŸ“ Greece

  • Fluent in Czech (both spoken and written) with strong communication abilities.
  • Proficient in English, both spoken and written.
  • Prior experience in customer service, technical support, sales, or a related field is advantageous.
  • Excellent problem-solving skills and the ability to handle various client inquiries.
  • Adaptability and willingness to work in a fast-paced environment, whether remotely, hybrid, or on-site.
  • A positive attitude and eagerness to assist clients in their needs.
  • Willingness to relocate to Greece and embrace a new cultural experience.

  • Provide excellent support and service to Czech-speaking clients, adapting to the role’s specific needs.
  • Communicate effectively through various channels, including phone, email, and chat.
  • Diagnose and resolve client issues or inquiries based on the specific role requirements.
  • Document insights and interactions to improve the overall service experience.
  • Collaborate with team members and departments to enhance customer satisfaction and efficiency.
  • Participate in training and development programs to build skills and knowledge relevant to your role.

Communication SkillsProblem SolvingCustomer serviceWritten communication

Posted 2024-11-15
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Apply

πŸ“ Greece

πŸ” Customer service

  • Fluency in Czech (both spoken and written) with strong communication abilities.
  • Proficient in English for effective communication with team members.
  • Experience in customer service or a related field is a plus.
  • Excellent problem-solving skills and a dedication to serving clients.
  • Able to work efficiently in a fast-paced environment.
  • Positive attitude with a strong willingness to help others.
  • Prepared to relocate to Greece and embrace a new cultural experience.

  • Assist clients or customers in their inquiries and needs using the Czech language.
  • Provide support via different communication channels, ensuring clarity and responsiveness.
  • Collaborate with team members to enhance service delivery and client satisfaction.
  • Maintain updated knowledge of products and services to provide accurate information.
  • Document interactions and feedback for continuous improvement.
  • Engage in training sessions to enhance skills and knowledge relevant to the role.
Posted 2024-11-15
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πŸ“ Greece

πŸ” Technology

  • Fluent in German (both written and spoken) with excellent communication skills.
  • Proficient in English, both spoken and written.
  • Previous experience in technical support or a related field is preferred.
  • Strong analytical and troubleshooting skills.
  • Able to work effectively both remotely and in a hybrid team environment.
  • Positive attitude with a strong commitment to customer satisfaction.
  • Willingness to relocate to Greece, with all relocation expenses covered by the company.

  • Provide high-quality technical support to German-speaking customers through remote channels.
  • Identify, troubleshoot, and resolve a variety of technical issues efficiently.
  • Guide customers through technical processes and help them utilize our products effectively.
  • Document all interactions and solutions to enhance service quality and training materials.
  • Collaborate with product and engineering teams to escalate and resolve complex issues.
  • Engage in ongoing training to remain well-informed about product updates and industry trends.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-14
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πŸ“ Greece

  • Fluency in German (both spoken and written) with excellent communication skills.
  • Proficiency in English for effective team collaboration.
  • Previous experience in customer service or a related field is preferred.
  • Strong problem-solving abilities with a customer-centric approach.
  • Self-motivated and able to work effectively in a hybrid/remote setting.
  • A positive and friendly attitude that contributes to team morale.
  • Willingness to relocate to Greece and explore a new cultural environment.

  • Deliver high-quality customer service to German-speaking clients through various communication channels, including phone, email, and chat.
  • Respond to customer inquiries and resolve issues promptly and efficiently.
  • Manage customer complaints with empathy and professionalism.
  • Maintain comprehensive knowledge of our products and services to assist customers effectively.
  • Document customer interactions for quality assurance and improvement purposes.
  • Collaborate with team members to share insights and enhance the customer experience.
  • Participate in training sessions to continuously develop skills and knowledge.

Communication SkillsCollaborationProblem SolvingCustomer serviceWritten communication

Posted 2024-11-14
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πŸ“ Greece

  • Fluency in German (both spoken and written) is essential.
  • Proficient in English for effective communication with the team.
  • Previous experience in sales, preferably in a related industry.
  • Strong negotiation and closing skills with a results-oriented mindset.
  • Excellent communication and interpersonal skills to build lasting client relationships.
  • Ability to work independently, both remotely and on-site.
  • Willingness to relocate to Greece and adapt to a new cultural environment.

  • Engage and build relationships with German-speaking clients through various channels.
  • Identify client needs and tailor sales presentations to offer the best solutions.
  • Manage the sales process from prospecting to closing and follow-up.
  • Conduct market research to uncover new sales opportunities and stay ahead of competitors.
  • Collaborate with team members to align sales strategies and enhance service delivery.
  • Meet and exceed sales targets while maintaining a high level of customer satisfaction.
  • Participate in training and professional development sessions to further enhance sales skills.

Business DevelopmentBusiness developmentGoCommunication SkillsNegotiation

Posted 2024-11-14
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πŸ“ Greece

  • Fluency in German (both spoken and written) with excellent communication skills.
  • Proficient in English for effective teamwork and internal communication.
  • Prior experience in customer care or a similar role is preferred.
  • Strong problem-solving abilities with a focus on customer satisfaction.
  • Self-motivated and comfortable working in a hybrid/remote environment.
  • Friendly and approachable personality with a client-first mindset.
  • Willingness to relocate to Greece and explore a new lifestyle.

  • Provide high-quality customer support to German-speaking clients via phone, email, and chat.
  • Respond to inquiries quickly and resolve issues efficiently.
  • Handle customer complaints with empathy and professionalism.
  • Develop a thorough understanding of company products and services to assist customers effectively.
  • Document all customer interactions for quality assurance and process improvement.
  • Collaborate with other departments to ensure an exceptional customer journey.
  • Engage in training and development initiatives to enhance your skills.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-14
Apply
Apply

πŸ“ Greece

πŸ” Sales

  • Fluency in German (both spoken and written) is essential.
  • Proficiency in English is also required.
  • Previous experience in sales or account management is highly desirable.
  • Strong negotiation and communication skills with a focus on building client relationships.
  • Ability to work independently and manage time effectively in a flexible work environment.
  • Result-oriented mindset with a proven track record of meeting sales targets.
  • Willingness to relocate to Greece and adapt to a new culture.
  • A passion for sales and a keen interest in developing a career in a dynamic industry.

  • Identify and pursue new sales opportunities within the German-speaking market.
  • Develop and maintain strong relationships with clients through proactive communication.
  • Understand clients' needs and present tailored solutions to meet their goals.
  • Manage the sales cycle from lead generation to closing deals.
  • Collaborate with cross-functional teams to enhance customer experience and service offering.
  • Stay updated on industry trends and competitive landscape to optimize sales strategy.
  • Maintain accurate sales records and reports on client interactions and pipeline status.

Business DevelopmentBusiness developmentGoCommunication SkillsNegotiationTime ManagementWritten communication

Posted 2024-11-14
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