Patrique Mercier Recruitment PT

Patrique Mercier Recruitment PT is a recruitment agency specializing in connecting talent with job opportunities. Currently, they are seeking a German Speaking Customer Support Agent for a remote position based in Greece, offering a relocation package.

Related companies:

🏢 Patrique Mercier Recruitment FR

🏢 Patrique Mercier Recruitment JP

🏢 Patrique Mercier Recruitment TR

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🔥 Portuguese Speaking Airline Customer Service Specialist - Athens (Remote in Gree

Posted about 1 hour ago

📍 Greece

🔍 Airline or travel industry

Fluency in Portuguese is required; proficiency in English is a must.
Experience in customer service, particularly within the airline or travel industry.
Strong communication and interpersonal skills.
Ability to work effectively in a fast-paced and remote working environment.
Familiarity with airline booking systems and customer relationship management software is a plus.
Willingness to work flexible hours, including evenings, weekends, and holidays.

Provide outstanding customer service to airline passengers in Portuguese.
Assist with inquiries related to bookings, cancellations, and flight information.
Effectively resolve customer complaints and concerns in a timely manner.
Communicate important updates regarding flights, policies, and procedures clearly to customers.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance the overall quality of service.
Stay updated on airline offerings and industry developments to provide informed assistance.

Customer service

Posted about 1 hour ago

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🔥 Portuguese Speaking Customer Service Positions for Imperial Brands - Remote

Posted about 1 hour ago

📍 Greece

🔍 Consumer services

Fluency in Portuguese (spoken and written) is essential.
Proficiency in English is required.
Knowledge of additional languages is a plus.
Experience in customer service or a related field is preferred.
Strong verbal and written communication skills with a focus on customer satisfaction.
Ability to manage multiple priorities and tasks effectively in a fast-paced environment.
Proficient in using technology, including CRM software and Microsoft Office Suite.
A collaborative mindset with a positive attitude and a commitment to teamwork.
Willingness to work flexible hours, including evenings and weekends, as required.

Deliver exceptional customer service to Portuguese-speaking clients through phone, email, and chat channels.
Efficiently address customer inquiries and resolve issues, ensuring a seamless customer experience.
Provide comprehensive information about products, services, and order processes, maintaining accuracy and clarity.
Collaborate with various departments to enhance service delivery and customer satisfaction.
Stay updated on product offerings, industry trends, and company policies to provide informed support.
Document customer interactions accurately using our customer relationship management (CRM) system.
Contribute to team initiatives aimed at improving service quality and customer relations.

Customer serviceMicrosoft Office SuiteCRM

Posted about 1 hour ago

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🔥 Portuguese Speaking Customer Service for the Top Electronics Company - Remote

Posted about 1 hour ago

📍 Greece

🔍 Electronics

Fluency in Portuguese is required, along with strong English communication skills, both written and spoken.
Previous experience in customer service, especially in a remote setting, is preferred.
Strong problem-solving skills combined with a customer-oriented mindset focused on delivering high-quality service.
Excellent verbal and written communication abilities, with the capacity to connect professionally with customers.
Ability to handle multiple tasks while maintaining superior service quality.
Attention to detail and good organizational skills for effectively managing inquiries and tasks.
A genuine interest in technology and electronics will be advantageous, although training will be provided.

Deliver exceptional customer service in Portuguese, assisting customers with inquiries related to electronic products, features, and troubleshooting.
Resolve customer issues efficiently, ensuring complete satisfaction and fostering positive relationships.
Keep accurate records of customer interactions and document inquiries and resolutions in the CRM system.
Collaborate with internal teams to address and escalate complex customer issues as necessary.
Stay updated on the company’s product offerings and market trends to provide informed assistance to customers.
Engage proactively with customers to understand their needs and enhance their overall experience.
Participate in training sessions to develop skills and knowledge related to customer engagement and product support.

Customer serviceFluency in EnglishTroubleshootingTechnical supportCRM

Posted about 1 hour ago

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🔥 Portuguese Speaking e-Cigarette Customer Support -Remote in Greece

Posted about 2 hours ago

📍 Greece

🔍 Health and wellness, e-cigarette products

Fluency in Portuguese and English, both written and spoken.
Experience in customer service roles, ideally in the health and wellness sector.
Excellent communication skills, with a passion for helping customers.
Strong problem-solving abilities and a customer-centric mindset.
Familiarity with customer support tools and CRM systems is a plus.
Self-motivated and able to work independently in a remote environment.
Enthusiasm for promoting smoke-free alternatives and improving customer experiences.

Provide excellent customer support to Portuguese-speaking clients regarding e-cigarette products and services.
Assist with inquiries about product usage, features, and troubleshooting issues.
Resolve complaints and customer issues promptly, ensuring a positive experience.
Document customer interactions and maintain accurate records in the Customer Relationship Management (CRM) system.
Collaborate with product and marketing teams to relay customer feedback for service improvement.
Stay updated on product knowledge, features, and company initiatives to provide accurate support to customers.
Promote a supportive and knowledgeable atmosphere, encouraging customers on their journey to a smoke-free lifestyle.

Fluency in EnglishCRMCustomer support

Posted about 2 hours ago

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🔥 Dutch Speaking Customer Support for a Smoke-Free Future - Remote in Greece

Posted about 5 hours ago

📍 Greece

🔍 Health, wellness, lifestyle

Fluency in Dutch and English, both written and spoken.
Experience in customer service roles, preferably within health, wellness, or lifestyle-focused industries.
Strong communication skills with a focus on empathy and customer care.
Ability to troubleshoot and resolve customer issues efficiently.
Familiarity with customer support tools and CRM systems is an advantage.
Strong organizational skills and the ability to multitask in a remote work environment.
A genuine passion for promoting healthier lifestyles and supporting customers in their journey.

Provide excellent customer support to Dutch-speaking clients regarding the Smoke-Free Future initiative.
Assist customers with product inquiries, order processing, and information about smoke-free alternatives.
Resolve issues and complaints promptly, ensuring a high level of customer satisfaction.
Document customer interactions and maintain up-to-date records in the support database.
Work closely with team members to share best practices and improve service delivery.
Stay informed about smoke-free products and trends to effectively assist customers.
Gather customer feedback to help improve services and product offerings.

Customer serviceFluency in EnglishEmpathyTroubleshootingStrong communication skillsCRM

Posted about 5 hours ago

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🔥 Dutch Speaking Customer Service For Car Rental Company - Remote in Greece

Posted about 5 hours ago

📍 Greece

🔍 Car rental

Fluency in Dutch is required, along with strong English communication skills, both written and spoken.
Prior experience in customer service, especially in a remote setting, will be considered an advantage.
Strong problem-solving skills and a customer-oriented mindset focused on high-quality service.
Excellent communication and interpersonal skills to foster positive customer relationships.
Ability to manage multiple tasks in a fast-paced environment while maintaining professionalism.
Attention to detail and strong organizational skills for handling queries and maintaining records.
A genuine interest in travel and car rental services is a plus, although training will be provided.

Deliver exceptional customer support in Dutch, addressing inquiries related to car rentals.
Assist customers with issues encountered during their rental experience, providing effective solutions.
Record and maintain accurate logs of customer interactions within the CRM system.
Collaborate with internal teams to resolve complex customer issues efficiently.
Educate customers on various rental options and provide recommendations.
Proactively communicate with customers about offers, promotions, or service changes.
Participate in training programs to enhance product knowledge and service techniques.

Communication SkillsCustomer serviceAttention to detailOrganizational skillsMultitaskingInterpersonal skillsProblem-solving skillsFluency in EnglishCRM

Posted about 5 hours ago

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🔥 Dutch Speaking e-Cigarette Customer Support - Remote in Greece

Posted about 5 hours ago

📍 Greece

🔍 E-cigarette

Fluency in Dutch and English, both written and spoken.
Experience in customer service roles, ideally within the consumer products or technology sectors.
Strong communication skills with a keen emphasis on customer service and satisfaction.
Ability to think critically and solve problems effectively in a remote work environment.
Familiarity with customer support software and tools is an asset.
Strong organizational skills and the ability to manage multiple customer requests concurrently.
A genuine interest in e-cigarette products and regulations is a plus.

Provide excellent customer support to Dutch-speaking clients regarding e-cigarette products and services.
Assist customers with product inquiries, orders, and troubleshooting any issues they encounter.
Document customer interactions and feedback to help improve service and product offerings.
Collaborate effectively with various teams to resolve customer issues swiftly.
Stay up-to-date with product knowledge and industry regulations to provide accurate information to users.
Maintain a professional and positive attitude while engaging with customers.
Identify opportunities for improvement based on customer feedback and interactions.

Problem SolvingOrganizational skillsFluency in EnglishTroubleshootingStrong communication skillsCustomer support

Posted about 5 hours ago

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🔥 Dutch Speaking Consultant for Online Security Software - Remote in Greece

Posted about 5 hours ago

📍 Greece

🔍 Cybersecurity

Fluency in Dutch and English; knowledge of additional languages is beneficial.
Proven experience in customer service, consulting, or technical support, preferably related to software or cybersecurity.
Understanding of online security principles and practices.
Strong interpersonal and communication skills, with a client-centric approach.
Ability to manage multiple client accounts and prioritize tasks effectively.
Enthusiasm for ongoing learning and staying informed about the latest security trends and tools.
A self-motivated and flexible mindset to thrive in a remote working environment.

Consult with Dutch-speaking clients to assess their online security requirements and recommend appropriate software solutions.
Guide customers through the installation and setup process of the security software.
Provide ongoing technical support, troubleshooting, and guidance to clients on best practices for online security.
Conduct training sessions and product demonstrations to enhance client understanding and usability of our software.
Maintain accurate records of client interactions, support requests, and resolutions.
Work closely with the product development team to relay client feedback and support product improvements.
Stay updated on security industry trends, threats, and advancements to provide timely and relevant advice.

CybersecurityTroubleshootingClient relationship managementTechnical support

Posted about 5 hours ago

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🔥 Portuguese Speaking Career Opportunities, Relocation Benefits - Remote Greece

Posted about 5 hours ago

📍 Greece

Fluency in Portuguese and English; knowledge of other languages is an asset.
Previous experience in customer service or a related field is advantageous.
Strong interpersonal and communication skills with a customer-oriented mindset.
Ability to work independently and manage time effectively in a remote setting.
Technical proficiency with computer applications and tools relevant to your role.
A proactive approach to problem-solving and a willingness to learn and grow.
Commitment to embracing the company culture and contributing positively to the team.

Engage with clients or customers in Portuguese, providing information about services and support.
Assist in various operational tasks relevant to your role while maintaining high service standards.
Participate in training sessions to enhance your skills and knowledge.
Collaborate with team members to meet project goals and deadlines.
Maintain accurate records of client interactions and feedback.
Contribute innovative ideas to improve service delivery and customer experience.
Adapt to the dynamic needs of the company and industry trends.

Customer serviceFluency in EnglishTechnical support

Posted about 5 hours ago

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🔥 Dutch Speaking Customer Support for Transportation Services - Remote in Greece

Posted about 5 hours ago

📍 Greece

🔍 Transportation Services

Fluency in Dutch and English, both written and spoken.
Experience in customer service or support roles, especially within the transportation or travel sectors.
Strong communication skills with a commitment to delivering exceptional customer care.
Proven problem-solving abilities and the capacity to handle complex customer inquiries.
Proficient in using customer support software and online communication tools.
Excellent organizational skills, with the ability to prioritize tasks in a remote work setting.
Enthusiasm for helping others and a proactive approach to identifying customer needs.

Deliver high-quality customer support to Dutch-speaking clients regarding transportation services.
Address inquiries related to bookings, schedules, and service policies, providing accurate information.
Effectively manage and resolve customer complaints, ensuring a positive service experience.
Maintain accurate records of customer interactions and service requests in the company database.
Collaborate with regional teams to ensure seamless service delivery and efficient problem resolution.
Stay updated on transportation service offerings and related changes to assist customers accurately.
Collect customer feedback and provide recommendations for service improvements.

Communication SkillsOrganizational skillsFluency in EnglishCustomer support

Posted about 5 hours ago

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Patrique Mercier Recruitment PT

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