Patrique Mercier Recruitment

Patrique Mercier Recruitment is a premier agency dedicated to helping candidates find job opportunities abroad in their native language across various industries, including social media, gaming, healthcare, and more. We ensure optimal matches between candidates and employers, offering exciting roles in Greece with fully paid relocation packages.

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πŸ“ Greece

πŸ” Jewelry

  • Fluency in Dutch and English, both written and spoken.
  • Experience in customer support or luxury retail is beneficial.
  • Strong communication and interpersonal skills.
  • Customer-focused approach with the ability to provide customized solutions.
  • Attention to detail and thriving in a fast-paced environment.
  • Familiarity with customer service software is a plus.
  • A reliable internet connection and a suitable home office setup.
  • A proactive attitude with a keen interest in jewelry.
  • Flexibility to work varied shifts, including weekends if required.

  • Serve as the primary point of contact for Dutch-speaking customers through various channels, including phone, email, and chat.
  • Educate customers about our jewelry products and provide personalized recommendations to enhance their shopping experience.
  • Ensure high levels of customer satisfaction by delivering exceptional service tailored to individual needs.
  • Document customer interactions accurately and maintain organized records in the designated systems.
  • Collaborate with team members to ensure a unified and seamless customer experience.
  • Stay up-to-date on product offerings, promotional campaigns, and company policies to assist customers effectively.
  • Adhere to established service protocols to maintain quality standards in every interaction.

Communication SkillsCustomer serviceAttention to detailWritten communication

Posted 2024-11-17
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πŸ“ Greece

πŸ” Logistics

  • Fluency in Dutch and English, both written and spoken.
  • Experience in sales, preferably within the logistics or transportation sectors.
  • Excellent communication and interpersonal skills.
  • Strong capability to understand client needs and provide suitable solutions.
  • Goal-oriented and highly motivated with a proven sales track record.
  • Effective negotiation and problem-solving skills.
  • Experience with CRM systems and sales tools.
  • Ability to thrive in a remote work environment and manage projects independently.

  • As a Dutch Speaking Sales Representative, you will connect with clients in the Netherlands and Belgium.
  • You will understand their logistics requirements and provide tailored solutions.
  • Your role is crucial in building relationships and driving sales growth.

Business DevelopmentBusiness developmentGoCommunication SkillsProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsTime ManagementWritten communication

Posted 2024-11-16
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πŸ“ Greece

πŸ” Financial crime prevention and compliance

  • Fluency in Dutch and English, both written and spoken.
  • Previous experience in anti-financial crime, compliance, or a related field is preferable.
  • Strong analytical abilities with an attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks and manage case workloads effectively.
  • Commitment to maintaining high ethical standards and confidentiality.
  • Understanding of financial regulations and compliance frameworks is an asset.
  • Self-motivated with the ability to work independently in a remote environment.

  • Conduct investigations into reports of fraud, money laundering, and other financial crimes.
  • Analyze transaction data to identify patterns and anomalies indicative of potential wrongdoing.
  • Collaborate with various stakeholders, including law enforcement and regulatory bodies.
  • Document and present investigation findings in detailed reports.
  • Provide expert guidance to Dutch-speaking clients regarding compliance and regulatory requirements.
  • Continuously monitor changes in financial crime legislation to inform best practices.
  • Assist in the creation of training programs focused on financial crime awareness and prevention.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationCompliance

Posted 2024-11-16
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πŸ“ Greece, Netherlands

πŸ” Social media, gaming, healthcare, e-commerce

  • Fluency in Dutch (written and verbal) is essential.
  • Proficiency in English to communicate effectively with the team.
  • Experience in content moderation, community management, or a related field is preferred.
  • Strong analytical skills with a keen eye for detail when reviewing content.
  • Familiarity with social media platforms and their community standards.
  • Ability to work independently and effectively manage tasks in a remote work environment.
  • Strong communication skills and a collaborative mindset.

  • Moderate user-generated content to enforce community guidelines and uphold platform standards.
  • Review flagged content for potential violations, making informed decisions about moderation actions.
  • Engage with users to address content-related inquiries and provide support when necessary.
  • Collaborate closely with other team members to implement effective moderation strategies.
  • Prepare reports on content moderation trends and suggested improvements for processes.
  • Stay informed about industry trends, platform changes, and best practices in content moderation.
  • Participate in training sessions to familiarize yourself with moderation tools and community policies.

Content managementCommunication SkillsAnalytical SkillsCollaborationAttention to detailOrganizational skillsWritten communication

Posted 2024-11-16
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πŸ“ Greece, Netherlands

πŸ” Content moderation, digital platforms

  • Fluency in Dutch (written and spoken) is required.
  • Proficiency in English is advantageous for communication within the team.
  • Previous experience in content moderation or a related field is preferred.
  • Strong attention to detail and the ability to work independently in a remote setting.
  • Excellent communication skills with a user-focused attitude.
  • Familiarity with social media platforms and their operational dynamics.
  • Ability to manage time effectively and handle multiple tasks simultaneously.

  • Moderate and review user-generated content in Dutch to ensure it adheres to established community standards.
  • Identify and act upon inappropriate content, including harmful or unethical submissions.
  • Engage with the user community by addressing queries and providing clarity on moderation decisions.
  • Collaborate with fellow moderators and stakeholders to optimize processes and improve content quality.
  • Offer feedback for developing and refining moderation guidelines and practices.
  • Stay informed on the latest trends in social media and relevant digital content to ensure effective moderation.
  • Support the onboarding of new team members with training related to moderation tools and procedures.

Content creationCommunication SkillsCollaborationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-16
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πŸ“ West Macedonia Region, Greece. Attica, Greece. Central Greece, Greece. Central Macedonia, Greece. Crete, Greece

  • Fluency in Dutch and English, with excellent verbal and written communication skills.
  • Prior experience in customer service, especially within a digital or technical support environment.
  • Strong analytical and problem-solving skills with a focus on customer satisfaction.
  • Ability to clarify complex concepts for clients in a straightforward manner.
  • Detail-oriented, organized, and self-driven.
  • Proficient in using various digital communication tools and customer relationship management software.
  • A team-oriented individual with a positive attitude who is committed to helping customers succeed.

  • Assist Dutch-speaking customers by addressing inquiries related to search engine features and services.
  • Provide tailored, high-quality support to enhance customer satisfaction and engagement.
  • Identify and resolve technical issues to ensure a seamless user experience.
  • Educate clients on effective search engine practices to improve their online visibility.
  • Work collaboratively with internal teams to communicate customer feedback and enhance service offerings.
  • Maintain accurate records of customer interactions and solutions provided.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-16
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πŸ“ Greece, Netherlands

πŸ” Customer Support

  • Fluency in Dutch and English, both written and spoken.
  • Prior experience in customer support is beneficial, but not mandatory.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities with a focus on customer satisfaction.
  • Ability to work independently and manage time effectively.
  • Familiarity with customer service software and tools is a plus.
  • Stable internet connection and a suitable home office environment.
  • A positive attitude, eagerness to learn, and adaptability to new challenges.
  • Flexibility to work on various shifts as required.

  • Act as the primary contact for Dutch-speaking customers via phone, email, and chat.
  • Provide accurate information regarding the company’s products and services while efficiently resolving customer inquiries.
  • Ensure high levels of customer satisfaction through friendly and professional support.
  • Document all customer interactions accurately in the system.
  • Collaborate with team members to enhance the service quality and overall customer experience.
  • Stay informed about product knowledge and company policies to assist customers effectively.
  • Follow established procedures to ensure compliance and quality in service delivery.

Communication SkillsCollaborationProblem SolvingCustomer serviceOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-16
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πŸ“ Greece, Netherlands

πŸ” Travel

  • Fluency in Dutch (both written and spoken) is required.
  • Experience in a customer service or travel-related role is preferred but not mandatory.
  • Strong communication skills with an emphasis on a customer-centric approach.
  • A genuine enthusiasm for travel and dedication to providing outstanding service.
  • Ability to work independently and manage tasks efficiently in a remote setting.
  • Familiarity with travel booking systems and technology is advantageous.
  • Strong organizational skills and the ability to multitask effectively.

  • Engage with Dutch-speaking clients to understand their travel preferences and design customized travel itineraries that cater to their needs.
  • Provide expert advice on various destinations, travel options, and accommodations to ensure an exceptional travel experience.
  • Efficiently manage bookings, maintaining accuracy and excellent communication throughout the process.
  • Address and resolve any client inquiries or issues related to travel plans, ensuring high levels of customer satisfaction.
  • Stay updated on travel trends, industry news, and promotions to deliver relevant and timely information to clients.
  • Collaborate with your team to share insights and contribute to a supportive remote work environment.

Communication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-16
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πŸ“ Greece

πŸ” Travel

  • Fluency in Dutch, both spoken and written; English proficiency is a plus.
  • Experience in customer service, preferably in the travel industry.
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Able to work independently in a remote environment with strong organizational skills.
  • Familiarity with customer service software and ticketing systems.
  • Interest in travel and understanding of the travel industry is beneficial.

  • Assist Dutch-speaking customers with their inquiries related to travel bookings and services.
  • Provide detailed information about travel options, policies, and promotions.
  • Resolve customer issues promptly and effectively, ensuring satisfaction.
  • Document customer interactions and maintain accurate records.
  • Collaborate with various departments to ensure a seamless customer experience.
  • Stay updated on industry trends and product knowledge to provide informed assistance.

Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-16
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πŸ“ Greece, Netherlands

πŸ” Car rental

  • Fluency in Dutch and English, both written and spoken.
  • Outstanding communication and customer service skills.
  • Previous experience in customer service or a related field is a plus.
  • Strong problem-solving abilities and commitment to customer satisfaction.
  • Proficient in using technology and customer management systems.
  • Ability to work independently in a remote environment and manage time effectively.
  • Willingness to work flexible hours, including weekends and holidays.

  • Provide exceptional support to Dutch-speaking customers via phone, email, and chat.
  • Assist clients with the booking process, offering detailed information about available vehicles and rental services.
  • Efficiently resolve customer inquiries and complaints, ensuring satisfaction at every stage.
  • Maintain comprehensive records of customer interactions for follow-up and quality assurance.
  • Collaborate with team members to improve service processes and address customer feedback.
  • Stay informed about current promotions, vehicle availability, and company policies to deliver accurate information.
  • Gather customer feedback to identify areas for improvement in service offerings.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-16
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