Patrique Mercier Recruitment

Patrique Mercier Recruitment is a premier agency dedicated to helping candidates find job opportunities abroad in their native language across various industries, including social media, gaming, healthcare, and more. We ensure optimal matches between candidates and employers, offering exciting roles in Greece with fully paid relocation packages.

Related companies:

🏢 Patrique Mercier Recruitment PT

🏢 Patrique Mercier Recruitment FR

🏢 Patrique Mercier Recruitment JP

Jobs at this company:

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🔥 Portuguese Speaking Banking Support Specialist - Athens (Remote in Greece)

Posted 3 days ago

📍 Greece, Portugal, Spain, Malta, Bulgaria

🔍 Banking

🔧 Requirements

Fluency in Portuguese and English, both written and spoken.
No prior experience necessary; training will be provided for successful candidates.
Excellent communication skills with a strong focus on customer service.
Ability to manage inquiries with patience and professionalism.
Strong attention to detail and organizational skills.
Willingness to learn and adapt to a virtual work environment.
A collaborative team player who can also work effectively independently.

💡 Responsibilities

Provide top-notch support to Portuguese-speaking clients via phone and email regarding banking services.
Assist customers with their inquiries related to account management, transactions, and product information.
Effectively resolve customer complaints and queries while ensuring client satisfaction.
Accurately document customer interactions and follow company policies.
Collaborate with team members to enhance service and resolve customer issues efficiently.
Stay updated on banking regulations and products to better assist customers.

Communication SkillsCustomer serviceAttention to detailOrganizational skillsFluency in English

Posted 3 days ago

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🔥 Italian Speaking Fraud Prevention Specialist - Athens (Remote in Greece)

Posted 4 days ago

📍 Greece, Italy, Malta, Romania, Poland

🔍 Fraud prevention and risk management

🔧 Requirements

Fluency in Italian and English; additional language skills are highly desirable.
A strong interest in fraud prevention and risk assessment.
Excellent analytical skills with keen attention to detail.
Effective written and verbal communication skills.
Basic computer proficiency, particularly with MS Office applications.
A proactive attitude and eagerness to learn in a fast-paced environment.
Ability to work independently as well as collaboratively within a remote team.
Commitment to maintaining ethical standards and confidentiality.

💡 Responsibilities

Monitor and evaluate transactions to detect signs of fraud.
Assist in investigating suspicious activities and gathering relevant information.
Communicate effectively with clients regarding potential fraud concerns.
Collaborate with the team to enhance fraud detection strategies and tools.
Maintain accurate records and documentation of investigations.
Engage in continuous training to expand your knowledge and skills in fraud prevention.
Support initiatives aimed at reducing the incidence of fraud.

Data AnalysisAnalytical SkillsAttention to detailFluency in EnglishRisk Management

Posted 4 days ago

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🔥 Italian Speaking Banking Industry Support Agent - Athens (Remote in Greece)

Posted 4 days ago

📍 Greece, Italy, Portugal, Spain, Romania

🔍 Banking

🔧 Requirements

Fluency in Italian and English, both written and spoken.
Strong communication skills with a customer-first attitude.
Willingness to learn and thrive in a remote work environment.
Problem-solving skills focused on customer satisfaction.
Attention to detail and a commitment to providing high-quality service.
Basic proficiency in using computer systems and software applications.
Positive attitude and enthusiasm for the banking industry.

💡 Responsibilities

Manage customer inquiries from Italian-speaking clients through phone, email, and chat.
Provide accurate information related to banking products and services.
Assist customers with account-related questions and transactions.
Effectively resolve customer complaints and issues.
Document customer interactions in compliance with company policies.
Collaborate with team members to improve service quality.
Stay updated on banking regulations, policies, and product offerings.

Customer serviceFluency in EnglishComputer skillsTechnical support

Posted 4 days ago

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🔥 Italian Speaking Sales Agent for Global Search Engine - Athens ,Remote in Greece

Posted 4 days ago

📍 Greece, Italy, Romania, Portugal, Malta

🔍 Technology, Search Engine

🔧 Requirements

Fluent in Italian (native level) and proficient in English.
Previous experience in sales or a related field is highly desirable.
Excellent verbal and written communication skills.
Ability to thrive in a remote work environment and manage time effectively.
Strong negotiation skills and a persuasive approach.
Familiarity with CRM software and sales tools.
Willingness to work within a team and contribute to collective success.

💡 Responsibilities

Engage potential clients and promote services over the phone, email, and chat in Italian.
Identify customer needs and tailor solutions to meet their specific requirements.
Achieve sales targets and contribute to team performance objectives.
Develop and maintain strong relationships with clients.
Provide feedback to management on market trends and customer preferences.
Collaborate with cross-functional teams to enhance the customer experience and sales processes.

Negotiation skillsSales experienceCRM

Posted 4 days ago

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🔥 Italian Speaking Messaging Platform Support Agent - Athens (Remote in Greece)

Posted 4 days ago

📍 Greece, Italy, Romania, Malta, Portugal

🔧 Requirements

Fluency in Italian and English, both written and spoken.
No previous experience is needed; motivated entry-level candidates are encouraged.
A strong interest in technology and eagerness to learn.
Excellent communication abilities and a customer-first approach.
Detail-oriented with effective organizational skills.
Familiarity with messaging platforms is a plus but not mandatory.
Ability to work independently in a remote setting.
Proactive in problem-solving and engaging with clients.
Must have a stable internet connection.
Valid EU Passport or ID is required.

💡 Responsibilities

Offer outstanding support to Italian-speaking users via email, chat, and phone.
Troubleshoot and resolve user inquiries and issues related to the messaging platform.
Document customer interactions and provide feedback on user experiences.
Work closely with the technical team for escalation of complex problems.
Educate clients on platform functionality and usage.
Engage in training sessions to improve your knowledge of the product and enhance customer service skills.

Excellent communication skillsTroubleshootingTechnical supportCustomer support

Posted 4 days ago

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🔥 Italian Speaking Online Media Advisor - Athens (Remote in Greece) - Entry Level

Posted 5 days ago

📍 Greece, Italy, Ireland, Romania, Spain

🧭 Full-Time

🔍 Online media

🔧 Requirements

Fluency in Italian and a good command of English.
Strong communication and interpersonal skills.
Eagerness to learn and grow in the online media field.
Ability to work independently and manage tasks effectively in a remote setting.
Basic understanding of online media platforms is a plus.

💡 Responsibilities

As an Online Media Advisor, you will engage with Italian-speaking clients, offering support and insights to help them navigate their online media strategies.
This role focuses on providing guidance to clients and assisting them in utilizing online media platforms effectively.

Posted 5 days ago

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🔥 Italian Speaking Airline Customer Service Specialist - Athens (Remote in Greece)

Posted 5 days ago

📍 Greece, Italy, Romania, Portugal, Malta

🔍 Travel industry

🔧 Requirements

Fluency in Italian and English, both written and spoken.
No prior experience necessary; eagerness to learn and help is essential.
Strong communication skills and a positive, friendly demeanor.
Ability to work independently in a remote environment.
Proficient in problem-solving with a customer-centric approach.
Basic computer skills and familiarity with online communication tools.
Flexibility to work various shifts, including weekends and holidays.
A collaborative spirit with the willingness to contribute to team goals.

💡 Responsibilities

Assist Italian-speaking customers with a range of inquiries related to their flights, bookings, and travel issues.
Ensure customers have a smooth and pleasant experience while addressing their concerns.
Dedicate yourself to providing excellent customer support to enhance client satisfaction.

Customer serviceFluency in English

Posted 5 days ago

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🔥 Italian Speaking Customer Experience Coordinator - Athens (Remote in Greece)

Posted 5 days ago

📍 Greece, Italy, Romania, Portugal, Spain

🔧 Requirements

Fluency in Italian and English, both written and spoken.
Enthusiasm for customer service.
Strong communication skills and a willingness to learn and adapt.
Able to work independently and as part of a remote team.
Detail-oriented with good organizational skills.
Proficient in basic computer applications, with a desire to learn new systems.
A positive attitude and a commitment to providing excellent customer service.
Adaptability to thrive in a fast-paced, ever-changing environment.

💡 Responsibilities

Assist Italian-speaking customers by managing their inquiries via phone, email, and chat.
Provide clear and accurate information regarding our products and services.
Coordinate customer interactions, ensuring timely follow-ups and resolutions.
Maintain detailed records of customer communications for future reference.
Contribute to team discussions with ideas for enhancing customer service and satisfaction.
Expand your product knowledge to better assist and educate customers.
Work collaboratively with your team to improve the customer experience across all channels.

Customer serviceFluency in EnglishStrong communication skillsComputer skills

Posted 5 days ago

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🔥 Italian Speaking Client Support Representative - Athens (Remote in Greece)

Posted 5 days ago

📍 Greece, Italy, Malta, Romania, Spain

🔧 Requirements

Fluency in Italian (both written and spoken) and proficiency in English.
Experience in customer support or a related field is preferred.
Exceptional communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Experience with customer support software or CRM systems is an advantage.
A collaborative team player with a proactive attitude.
Ability to work independently in a remote environment.
Technical ability to navigate remote working tools and platforms.
A positive attitude and a genuine desire to help others.

💡 Responsibilities

Deliver exceptional support to Italian-speaking clients via phone, email, and chat.
Efficiently resolve inquiries and issues to ensure maximum customer satisfaction.
Accurately document customer interactions and all service requests in our support system.
Collaborate with other departments to enhance service delivery and address client needs.
Stay informed about product offerings and company policies to provide knowledgeable assistance.
Engage proactively with clients to identify their needs and offer tailored solutions.

Communication SkillsProblem SolvingAttention to detailFluency in EnglishCRMCustomer support

Posted 5 days ago

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🔥 Italian Speaking Roadside Assistance Coordinator - Athens (Remote in Greece)

Posted 5 days ago

📍 Greece, Italy, Malta, Romania, Spain

🔧 Requirements

Fluent in Italian and proficient in English; knowledge of additional languages is advantageous.
Experience in customer service, logistics, or coordination roles is preferred.
Strong organizational skills and the ability to handle multiple tasks simultaneously.
Excellent verbal and written communication skills.
Able to remain calm and respond effectively in emergency situations.
Willingness to work flexible hours, including potential evening and weekend shifts.
Must reside in Greece and be equipped to work remotely.

💡 Responsibilities

Manage and coordinate roadside assistance requests from Italian-speaking clients across Greece.
Quickly assess and prioritize incoming assistance requests to ensure timely responses.
Maintain effective communication with clients, providing updates and support throughout the assistance process.
Collaborate with local service providers to deliver reliable roadside assistance solutions.
Document service requests and generate reports to analyze performance metrics.
Engage in administrative duties, including maintaining accurate client records and improving service protocols.
Continuously identify opportunities for enhancing service delivery and client satisfaction.

Communication SkillsCustomer serviceOrganizational skillsMultitaskingProblem-solving skills

Posted 5 days ago

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