Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a recruitment agency focused on connecting talent with opportunities, currently offering a remote customer support position for a major tech brand requiring Polish speaking candidates and providing paid relocation.

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πŸ“ Greece, Finland, Sweden, Norway

πŸ” Banking

  • Fluent in Finnish and English, both written and spoken.
  • Exceptional communication skills with a strong emphasis on customer service.
  • Experience in customer service or banking is preferred.
  • Proven problem-solving skills and ability to work in a fast-paced environment.
  • Attention to detail and commitment to providing high-quality service.
  • A team-oriented mindset with a positive and proactive approach.
  • Willingness to relocate to Greece and adapt to a new cultural environment.
  • Communicate with Finnish-speaking clients through various channels including phone, email, and chat, ensuring excellent service.
  • Assist customers with inquiries about banking products, account management, and financial services.
  • Resolve customer inquiries and complaints with professionalism and efficiency.
  • Maintain a thorough understanding of the bank’s services and offerings to provide accurate information.
  • Log customer interactions accurately for effective record-keeping and follow-up.
  • Work collaboratively with team members to enhance service processes and improve customer satisfaction.
  • Participate in ongoing training and development opportunities to stay updated on the banking sector.
Posted 5 days ago
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πŸ“ Finland, Greece, Norway

πŸ” Social Media

  • Fluent in Finnish, both written and spoken; proficiency in English is required.
  • Strong communication and interpersonal skills with a focus on customer satisfaction.
  • Ability to work efficiently under pressure in a fast-paced setting.
  • Strong analytical and problem-solving skills.
  • Previous experience in customer service, especially in the technology or social media sector, is a plus.
  • Familiarity with CRM systems and support tools.
  • A proactive attitude and willingness to adapt to a new cultural experience.
  • Provide high-quality customer service to Finnish-speaking clients via phone, email, and live chat.
  • Efficiently troubleshoot and resolve user issues for a seamless experience.
  • Stay informed about the latest features and updates of the platform.
  • Document all interactions and feedback in the company’s CRM system.
  • Collaborate with team members to identify trends and suggest service improvements.
  • Participate in training sessions to enhance product knowledge and customer service skills.
  • Foster a positive environment for users while promoting brand loyalty.

Customer serviceFluency in EnglishTroubleshootingTechnical supportCRM

Posted 22 days ago
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πŸ“ Finland, Greece, Norway

🧭 Full-Time

πŸ” Technology

  • Fluency in Finnish and English, both written and spoken.
  • A genuine interest in technology and a familiarity with tech products and services.
  • Exceptional communication and interpersonal skills, with a commitment to customer satisfaction.
  • Previous experience in customer service or technical support is a plus.
  • Ability to work well in a dynamic team environment and adapt to changing needs.
  • Strong problem-solving skills to effectively address customer challenges.
  • Willingness to relocate to Greece and embrace a new cultural adventure.
  • Serve as the main point of contact for Finnish-speaking customers, addressing inquiries and offering expert advice on products and services.
  • Deliver outstanding customer support by efficiently resolving issues and ensuring customer satisfaction.
  • Collaborate with specialized teams to provide accurate and timely information relevant to customer needs.
  • Maintain records of customer interactions within the CRM system for effective follow-up and performance tracking.
  • Participate in team meetings to contribute insights and suggest improvements for customer experience.
  • Stay current with product developments and enhancements to provide informed support.
  • Engage in ongoing training to continually refine your skills and knowledge within the tech landscape.

Problem-solving skillsFluency in EnglishTechnical supportCRMCustomer support

Posted 22 days ago
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πŸ“ Slovakia, Poland, Czechia, Hungary, Austria

πŸ” Technology

  • Fluency in Slovak and English, both written and spoken.
  • Exceptional communication skills with a strong emphasis on customer service.
  • Previous experience in tech support or customer service preferred.
  • Excellent problem-solving abilities with the capability to work under pressure.
  • Strong team-oriented attitude and adaptability in a dynamic work environment.
  • Willingness to relocate to Greece and immerse yourself in a new culture.
  • A keen interest in technology and a commitment to helping customers succeed.
  • Provide high-quality technical support to Slovak-speaking customers through phone, email, and chat.
  • Identify and troubleshoot technical issues effectively, guiding customers to resolutions.
  • Educate customers on product features and best practices to enhance their usage experience.
  • Document all customer interactions and technical support processes accurately in the company database.
  • Collaborate with colleagues to manage customer inquiries and escalate complex issues when necessary.
  • Engage in continuous learning to stay updated on product developments and industry trends.
  • Contribute to team goals by providing insights and feedback for improving service quality.

Customer serviceTroubleshootingTechnical support

Posted 22 days ago
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πŸ“ Czechia, Slovakia, Austria, Poland

🧭 Full-Time

πŸ” Tech industry

  • Fluent in Czech, both written and spoken; proficiency in English is required.
  • Excellent communication skills, with a strong focus on customer service.
  • Ability to work effectively in a team and independently in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Previous experience in customer service, especially in the tech industry, is an advantage.
  • Familiarity with CRM systems and customer support tools.
  • A positive attitude, eagerness to learn, and a willingness to adapt to new challenges.
  • Provide exceptional customer support to Czech-speaking clients through various channels, including phone, email, and chat.
  • Respond promptly to customer inquiries and resolve issues effectively to ensure a high level of satisfaction.
  • Maintain a thorough understanding of the company’s products and services to provide accurate assistance.
  • Document all customer interactions in the company’s CRM system for accurate tracking.
  • Collaborate with team members to enhance service quality and customer experience.
  • Engage in ongoing training sessions to keep skills updated and improve service delivery.
  • Provide feedback on customer trends and contribute ideas for process improvement.

Customer serviceAttention to detailProblem-solving skillsTechnical supportCRM

Posted 22 days ago
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πŸ“ Slovenia, Italy, Greece

🧭 Full-Time

πŸ” Technology

  • Fluency in Slovenian and English, both written and spoken.
  • Excellent communication skills with a strong focus on customer care.
  • Previous experience in customer service or technical support is preferred.
  • Ability to troubleshoot and resolve technical issues effectively.
  • Strong team player with a positive attitude and adaptability.
  • Willingness to relocate to Greece and experience a new cultural environment.
  • A genuine interest in technology and a dedication to helping customers.
  • Assist Slovenian-speaking customers via phone, email, and chat, providing high-quality technical support.
  • Diagnose and resolve issues related to products and services while ensuring customer satisfaction.
  • Educate customers on product features and best practices to enhance their experience.
  • Document all customer interactions and maintain records in the company database.
  • Collaborate with colleagues and other departments to facilitate resolution of customer issues.
  • Participate in training programs to stay informed about the latest technologies and services.
  • Provide feedback for continuous improvement of customer service practices.

TroubleshootingTechnical supportCustomer support

Posted 24 days ago
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πŸ“ Slovenia, Italy

  • Fluency in Slovenian and English; knowledge of additional languages is a plus.
  • A positive attitude and willingness to learn and grow within the company.
  • Strong communication and interpersonal skills to collaborate effectively within teams.
  • Ability to adapt to different tasks and responsibilities in a fast-paced environment.
  • Open-mindedness towards relocation and embracing a new culture.
  • Team-oriented mindset while being able to work independently.
  • No prior experience required; entry-level candidates are welcome.
  • Utilize your Slovenian language skills to engage effectively with clients and team members.
  • Participate in training and development programs tailored to enhance your professional growth.
  • Contribute to projects and initiatives that align with your career goals and interests.
  • Collaborate with diverse teams, sharing insights and fostering a positive work environment.
  • Adapt to new roles and responsibilities as per the requirements of various departments.

Fluency in English

Posted 28 days ago
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πŸ“ Amsterdam, North Holland, Netherlands; Rotterdam, South Holland, Netherlands; The Hague, South Holland, Netherlands

πŸ” Banking or finance

  • Fluent in Dutch and English, both written and spoken.
  • Strong communication and interpersonal skills with a customer-centered approach.
  • Previous experience in a customer support role, ideally within banking or finance, is preferred.
  • Ability to handle inquiries and solve problems in a fast-paced environment.
  • Detail-oriented with strong organizational skills.
  • A collaborative team player with a positive attitude.
  • Willingness to relocate to Greece and embrace a new cultural experience.
  • Respond to inquiries from Dutch-speaking customers via phone, email, and chat regarding banking services.
  • Provide guidance on banking products, account openings, and other financial services.
  • Effectively troubleshoot customer issues and resolve them promptly.
  • Document all customer interactions accurately in the CRM system.
  • Work closely with team members to improve service efficiency and contribute to customer satisfaction.
  • Participate in training and development programs to enhance product knowledge and service skills.

Communication SkillsAttention to detailOrganizational skillsInterpersonal skillsFluency in EnglishCRMCustomer support

Posted 28 days ago
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πŸ“ Netherlands, Germany

πŸ” Customer service

  • Fluency in Dutch and English, both written and verbal.
  • Strong communication and interpersonal skills focused on customer service.
  • Experience in a customer service role is preferred but not mandatory.
  • Ability to work independently and manage time effectively in a remote environment.
  • Problem-solving skills with a proactive approach to customer inquiries.
  • Familiarity with CRM systems and customer service software is a plus.
  • A positive attitude and a willingness to learn and grow with the company.
  • Respond to customer inquiries from Dutch-speaking clients through phone, email, and chat, ensuring high-quality service.
  • Resolve customer issues swiftly and efficiently while maintaining a courteous demeanor.
  • Record customer interactions in the CRM system for quality tracking.
  • Work collaboratively with the team to improve processes and customer satisfaction.
  • Engage in ongoing training and development to enhance product knowledge and service skills.
  • Gather feedback from customers and relay information to management to foster service improvement.

Customer serviceFluency in EnglishCRM

Posted 28 days ago
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πŸ“ Greece, Slovakia, Czechia, Hungary

  • Fluent in Slovak, both written and spoken.
  • Proficiency in English is required.
  • Strong communication and interpersonal skills with a dedication to customer service.
  • Ability to thrive in a fast-paced work environment while managing multiple priorities.
  • Excellent problem-solving skills and attention to detail.
  • Previous experience in customer service or a related field is preferred.
  • A proactive and adaptable approach, eager to learn and grow in a new cultural environment.
  • Provide outstanding customer service to Slovak-speaking clients through various channels, including phone, email, and chat.
  • Efficiently handle inquiries, resolve issues, and ensure a positive customer experience at all times.
  • Maintain a comprehensive understanding of our products and services to deliver accurate information to customers.
  • Document customer interactions accurately in the company’s CRM system.
  • Collaborate with team members to identify opportunities for service improvement.
  • Participate in ongoing training and development programs to enhance your skills and knowledge.
  • Contribute to a positive and competitive team environment focused on customer satisfaction.

Customer serviceFluency in EnglishCRM

Posted 29 days ago
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