ApplyEntry Level Finnish Client Support in Greece- Paid Relocation
Posted 4 months agoViewed
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๐ Seniority level: Entry, Previous experience in customer service or technical support is a plus
๐ Location: Finland, Greece, Norway
๐ Industry: Technology
๐ข Company: Patrique Mercier Recruitment JP
๐ฃ๏ธ Languages: Finnish, English
โณ Experience: Previous experience in customer service or technical support is a plus
๐ช Skills: Problem-solving skillsFluency in EnglishTechnical supportCRMCustomer support
Requirements:
- Fluency in Finnish and English, both written and spoken.
- A genuine interest in technology and a familiarity with tech products and services.
- Exceptional communication and interpersonal skills, with a commitment to customer satisfaction.
- Previous experience in customer service or technical support is a plus.
- Ability to work well in a dynamic team environment and adapt to changing needs.
- Strong problem-solving skills to effectively address customer challenges.
- Willingness to relocate to Greece and embrace a new cultural adventure.
Responsibilities:
- Serve as the main point of contact for Finnish-speaking customers, addressing inquiries and offering expert advice on products and services.
- Deliver outstanding customer support by efficiently resolving issues and ensuring customer satisfaction.
- Collaborate with specialized teams to provide accurate and timely information relevant to customer needs.
- Maintain records of customer interactions within the CRM system for effective follow-up and performance tracking.
- Participate in team meetings to contribute insights and suggest improvements for customer experience.
- Stay current with product developments and enhancements to provide informed support.
- Engage in ongoing training to continually refine your skills and knowledge within the tech landscape.
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