Slovenian Speaking Tech Support in Greece - Paid relocation

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Requirements:

• Fluency in Slovenian and English, both written and spoken.
• Excellent communication skills with a strong focus on customer care.
• Previous experience in customer service or technical support is preferred.
• Ability to troubleshoot and resolve technical issues effectively.
• Strong team player with a positive attitude and adaptability.
• Willingness to relocate to Greece and experience a new cultural environment.
• A genuine interest in technology and a dedication to helping customers.

Responsibilities:

• Assist Slovenian-speaking customers via phone, email, and chat, providing high-quality technical support.
• Diagnose and resolve issues related to products and services while ensuring customer satisfaction.
• Educate customers on product features and best practices to enhance their experience.
• Document all customer interactions and maintain records in the company database.
• Collaborate with colleagues and other departments to facilitate resolution of customer issues.
• Participate in training programs to stay informed about the latest technologies and services.
• Provide feedback for continuous improvement of customer service practices.