Mercier Consultancy

Mercier Consultancy - Making Connections - Delivering Results At Mercier Consultancy, we are more than just consultants—we are strategic partners in growth. With a legacy built on excellence, BPO, and corporate expansion, we specialize in helping businesses scale with precision and efficiency. Our expertise lies in connecting companies with top-tier talent, optimizing outsourcing solutions, and providing high-end strategies. We work with industries ranging from customer service and tech to aviation and luxury markets, ensuring that every client benefits from our tailored, results-driven approach. With a reputation for excellence, high earnings, and exclusive opportunities - we redefine what it means to be a consultancy. Whether you're a company looking for expert guidance or a recruiter aiming for unparalleled success, Mercier Consultancy is your gateway to the next level.

Related companies:

🏢 Mercier Consultancy BG

🏢 Patrique Mercier Recruitment Nordic

🏢 Patrique Mercier Recruitment JP

Jobs at this company:

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🔥 Dutch Speaking Customer Service Agent - Mercier Consultancy Bulgaria

Posted 14 days ago

📍 Bulgaria

🔍 Customer Service

🔧 Requirements

Fluency in Dutch and English, both written and verbal
Excellent communication and customer service skills
Experience in customer service or related fields is beneficial
Strong problem-solving abilities and attention to detail
A positive attitude with the ability to work well in a team environment
Effective time management skills and ability to handle multiple tasks
Willingness to learn and adapt to new challenges

💡 Responsibilities

Assist customers in Dutch through phone, email, and chat communications
Provide accurate information regarding our products and services to clients
Document customer inquiries and interactions in our CRM system
Collaborate with team members to resolve customer issues effectively
Educate clients on product features and best practices
Gather and relay customer feedback to improve service quality
Participate in training and development initiatives to enhance service skills

Communication SkillsCustomer serviceFluency in EnglishActive listeningCRM

Posted 14 days ago

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🔥 German Speaking Customer Service Agent - Mercier Consultancy Bulgaria

Posted 14 days ago

📍 Bulgaria

🔍 Customer Service

🔧 Requirements

Fluency in German and English, both written and spoken
Excellent communication and customer service skills
Previous experience in a customer service role is preferred
Ability to solve problems and think critically under pressure
Detail-oriented with good organizational skills
A friendly, positive attitude with strong interpersonal skills
Ability to manage time effectively and prioritize tasks

💡 Responsibilities

Assist customers with inquiries in German via phone, email, and chat
Resolve customer issues swiftly and efficiently, ensuring a positive experience
Document customer interactions accurately within our CRM system
Collaborate with team members and other departments to achieve customer satisfaction
Educate clients on product features and usage
Collect feedback to improve service quality and client offerings
Engage in training programs to remain knowledgeable about updates and changes

Problem SolvingCustomer serviceActive listeningCRMCustomer supportEnglish communication

Posted 14 days ago

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🔥 Finnish Speaking Customer Service For Online Steaming Department

Posted 14 days ago

📍 Greece

🔍 Online Streaming

🔧 Requirements

Fluency in both Finnish and English, with excellent communication skills
Strong customer service orientation and problem-solving abilities
Prior experience in customer service, particularly in the entertainment or streaming industry, is preferred
Ability to manage multiple inquiries and prioritize tasks effectively
Detail-oriented with strong organizational skills
Genuine enthusiasm for streaming services and commitment to enhancing customer experiences
Familiarity with customer support software and CRM systems is advantageous

💡 Responsibilities

Provide high-quality customer service in Finnish through phone, email, and chat regarding our online streaming platform
Assist customers with inquiries regarding subscriptions, content suggestions, and troubleshooting
Resolve customer issues effectively, ensuring a positive user experience
Maintain accurate records of customer interactions in our CRM system
Collaborate with technical support teams to address complex customer issues
Gather user feedback to help improve our streaming services
Stay updated on current trends in online streaming and the latest content offerings

Communication SkillsProblem SolvingCustomer serviceRESTful APIsFluency in EnglishTroubleshootingTechnical supportCRMCustomer support

Posted 14 days ago

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🔥 Nederlands Sprekende Banen in Griekenland - Volledig Betaalde Relocatie

Posted 15 days ago

📍 Netherlands, Greece

🔍 Customer Service

🔧 Requirements

Fluency in Dutch and English, both written and verbal
Excellent communication and customer service skills
Experience in customer service or related fields is an advantage
Ability to work in a fast-paced environment and manage multiple tasks
Strong problem-solving skills with attention to detail
Willingness to relocate to Greece and embrace new adventures
Positive mindset and dedication to helping customers achieve satisfaction

💡 Responsibilities

Respond to customer inquiries in Dutch through various channels, including phone, email, and chat
Provide detailed information about our products and services to clients
Effectively resolve issues and concerns raised by customers
Maintain accurate records of customer interactions in our CRM system
Collaborate with team members to enhance service delivery and optimize customer experience
Engage in training sessions to continually build on product knowledge and service skills
Contribute positively to a collaborative team environment

Communication SkillsCustomer serviceAttention to detailWritten communicationExcellent communication skillsProblem-solving skillsFluency in EnglishVerbal communicationCRMCustomer supportEnglish communication

Posted 15 days ago

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🔥 Italian Speaking Customer Service Jobs In Greece - Fully Paid Relocation package

Posted 15 days ago

📍 Greece

🔍 Customer Service

🔧 Requirements

Fluency in Italian and English, both written and spoken
Exceptional communication and interpersonal abilities
Previous experience in customer service or a related field preferred
Ability to handle multiple customer inquiries in a fast-paced setting
Attention to detail with strong problem-solving capabilities
Passion for delivering excellent customer service
Familiarity with customer support software is a valuable asset

💡 Responsibilities

Assist Italian-speaking customers through phone, email, and chat interactions
Address inquiries related to products and services with accuracy and efficiency
Maintain thorough records of customer interactions in our CRM system
Collaborate with team members for effective problem resolution
Provide comprehensive information regarding product features and benefits
Collect customer feedback to drive service improvements
Participate in training sessions to stay informed about service updates

Communication SkillsProblem SolvingCustomer serviceAttention to detailCRMCustomer supportEnglish communication

Posted 15 days ago

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🔥 Portuguese Speaking Customer Service Jobs In Greece - Fully Paid Relocation

Posted 15 days ago

📍 Portugal, Greece

🔍 Customer Service

🔧 Requirements

Fluent in Portuguese and English, both written and verbal
Excellent communication and interpersonal skills
Capable of managing multiple tasks in a fast-paced environment
Detail-oriented with strong problem-solving skills
Commitment to providing exceptional customer service
Experience with customer service software is a plus

💡 Responsibilities

Engage with Portuguese-speaking customers through phone, email, and chat platforms
Troubleshoot and resolve customer inquiries regarding products and services
Document all customer interactions using our CRM system
Work collaboratively with colleagues to address and resolve client issues
Educate customers about product features and updates
Gather and report customer feedback to improve service and product offerings
Attend regular training sessions to enhance product knowledge and service skills

Communication SkillsCustomer serviceFluency in EnglishTroubleshootingCRM

Posted 15 days ago

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🔥 Spanish Speaking Customer Service Jobs In Greece - Fully Paid Relocation package

Posted 15 days ago

📍 Greece

🔍 Customer Service

🔧 Requirements

Fluency in Spanish and English, both written and spoken
Strong communication and interpersonal skills
Previous experience in customer service or a similar role is preferred
Ability to handle multiple inquiries in a fast-paced environment
Detail-oriented with excellent problem-solving abilities
Customer-centric mindset with a passion for service excellence
Familiarity with customer support software and tools is a plus

💡 Responsibilities

Assist Spanish-speaking customers via phone, email, and chat
Respond to inquiries regarding our products and services
Keep accurate records of customer interactions in our CRM system
Collaborate with team members to effectively resolve customer issues
Provide detailed information about product features and benefits
Collect customer feedback to improve service offerings
Participate in training sessions to stay updated on services

Communication SkillsCustomer serviceInterpersonal skillsCRM

Posted 15 days ago

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🔥 Polish Speaking Customer Service Jobs In Greece - Fully Paid Relocation package

Posted 16 days ago

📍 Greece

🔍 Customer Service

🔧 Requirements

Fluency in Polish and English, both written and verbal
Strong communication and interpersonal skills
Experience in customer service or a similar role preferred
Ability to manage multiple tasks in a fast-paced environment
Detail-oriented with excellent problem-solving skills
Dedication to providing outstanding customer service
Experience with customer service software is a plus

💡 Responsibilities

Support Polish-speaking customers via phone, email, and chat
Respond to customer inquiries regarding our products and services swiftly
Document all customer interactions effectively in our CRM system
Work collaboratively with team members to resolve customer issues
Provide detailed explanations of product features and updates
Gather and relay customer feedback to enhance service quality
Attend training sessions to improve product knowledge and service skills

Communication SkillsProblem SolvingCustomer serviceRESTful APIsWritten communicationInterpersonal skillsFluency in EnglishVerbal communicationCRMCustomer support

Posted 16 days ago

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🔥 Czech Speaking Customer Service Jobs In Greece - Fully Paid Relocation package

Posted 16 days ago

📍 Greece

🔍 Customer Service

🔧 Requirements

Fluency in Czech and English, both written and verbal
Strong communication and interpersonal skills
Experience in customer service or a similar role is preferred
Capability to manage multiple tasks in a fast-paced environment
Detail-oriented with excellent problem-solving skills
Dedication to providing outstanding customer service
Experience with customer service software is an advantage

💡 Responsibilities

Assist Czech-speaking customers via phone, email, and chat
Respond to inquiries regarding our products and services promptly
Document customer interactions accurately in our CRM system
Collaborate with team members to resolve customer concerns
Provide detailed information about product features and updates
Gather customer feedback to improve service quality
Participate in regular training to enhance knowledge of products and services

Communication SkillsProblem SolvingCustomer serviceWritten communicationFluency in EnglishVerbal communicationTroubleshootingCRMEnglish communication

Posted 16 days ago

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🔥 Spanish Speaking Customer Support for Home Appliances Department - WFH Greece

Posted 16 days ago

📍 Greece

🔍 Home Appliances

🔧 Requirements

Fluency in Spanish and English, both written and verbal
Previous experience in customer support, preferably in the home appliances or electronics sector
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
A proactive approach toward customer satisfaction
Ability to manage multiple tasks efficiently in a fast-paced environment
Comfortable with customer support tools and technology

💡 Responsibilities

Respond to customer inquiries in Spanish via phone, email, and chat
Assist customers with questions regarding our home appliance products, troubleshooting, and usage
Document customer interactions and resolutions accurately in our CRM system
Collaborate with technical support and other internal teams to resolve complex issues
Provide information on product features, maintenance, and best practices
Gather client feedback to enhance service quality and product offerings
Participate in training sessions to stay updated on product changes and new offerings

Communication SkillsProblem SolvingCustomer serviceTechnical supportCRMCustomer supportEnglish communication

Posted 16 days ago

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