Mercier Consultancy BG

At Mercier Consultancy, we are more than just consultants—we are strategic partners in growth. With a legacy built on excellence, BPO, and corporate expansion, we specialize in helping businesses scale with precision and efficiency. Our expertise lies in connecting companies with top-tier talent, optimizing outsourcing solutions, and providing high-end strategies. We work with industries ranging from customer service and tech to aviation and luxury markets, ensuring that every client benefits from our tailored, results-driven approach. With a reputation for excellence, high earnings, and exclusive opportunities - we redefine what it means to be a consultancy. Whether you're a company looking for expert guidance or a recruiter aiming for unparalleled success, Mercier Consultancy is your gateway to the next level.

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Jobs at this company:

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🔥 German Speaking Jobs In Portugal - Work Remote

Posted 3 days ago

📍 Portugal

🔍 Customer Service

🔧 Requirements

Fluency in German and English, both written and spoken, is essential.
Previous experience in customer service or a related field is preferred.
Outstanding communication and interpersonal skills.
Strong problem-solving abilities and a customer-focused approach.
Experience with customer service software and CRM tools is an advantage.
Ability to work independently and manage time effectively in a remote setting.
A positive attitude and eagerness to support customers.
Flexibility to work varying hours, including evenings and weekends, if necessary.

💡 Responsibilities

Interact with German-speaking customers through various channels, including phone, email, and live chat.
Manage customer inquiries, resolving issues, and providing relevant information about our services and products.
Document customer interactions accurately in our system for follow-up and improvement purposes.
Collaborate with team members to enhance the overall customer experience and achieve company goals.
Stay informed about company updates, policies, and product offerings to ensure accurate customer communication.
Gather customer feedback to identify areas for enhancement and relay insights to management.
Participate in training sessions to continuously improve and adapt to new tools and protocols.

Communication SkillsCustomer serviceCRMEnglish communication

Posted 3 days ago

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🔥 Dutch Speaking Work From Home Jobs In Greece

Posted 14 days ago

📍 Greece

🔍 Customer Service

🔧 Requirements

Fluency in Dutch and English, with strong verbal and written communication skills.
Previous experience in a customer service or call center role is preferred but not mandatory.
Strong problem-solving skills and a customer-centric attitude.
Ability to work independently and manage time effectively in a remote environment.
Basic computer skills and familiarity with customer service software are an advantage.
Willingness to work flexible hours to meet customer needs, including evenings and weekends as necessary.

💡 Responsibilities

Handle customer inquiries and provide support in Dutch through various communication channels, including phone, email, and chat.
Resolve customer issues efficiently, ensuring a positive experience throughout the interaction.
Accurately document customer interactions and maintain detailed records to assist in future communications.
Collaborate with other team members to share insights and improve overall service quality.
Stay informed about our products, services, and policies to provide accurate information to customers.
Participate in ongoing training and development to enhance your skills and product knowledge.
Collect feedback from customers to identify areas for service improvement.

Communication SkillsCustomer serviceTime ManagementWritten communicationProblem-solving skillsFluency in EnglishVerbal communicationComputer skillsCustomer support

Posted 14 days ago

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🔥 Freelance Recruiter - Work Remote

Posted 18 days ago

📍 Worldwide

🔧 Requirements

Proven experience as a recruiter or a similar role in recruitment.
Strong understanding of recruitment processes and candidate sourcing techniques.
Excellent communication and interpersonal skills for engaging with candidates and clients.
Ability to work autonomously and manage multiple recruitment projects simultaneously.
Familiarity with applicant tracking systems and online recruiting platforms.
Self-motivated and highly organized, with good time management skills.
Fluency in English; knowledge of additional languages is a plus.
A reliable internet connection and a dedicated workspace for remote work.

💡 Responsibilities

Utilize different sourcing strategies to identify suitable candidates for various roles.
Conduct interviews and assessments to evaluate candidates’ skills and fit for specific positions.
Collaborate closely with clients to understand their hiring requirements and develop effective recruitment strategies.
Manage and facilitate the recruitment process from initial contact through to offer negotiation and onboarding.
Maintain organized records of candidate interactions and recruitment activities.
Stay informed about industry trends and best practices to continually improve recruitment efforts.

HR ManagementCommunication SkillsInterpersonal skillsRecruitmentClient relationship management

Posted 18 days ago

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