Patrique Mercier Recruitment Nordic

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

Related companies:

🏢 Patrique Mercier Recruitment JP

🏢 Patrique Mercier Recruitment

🏢 Mercier Consultancy

Jobs at this company:

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🔥 Dutch Speaking Customer Support for Online Marketplace Platform Department

Posted 8 days ago

📍 Greece

🔍 Online Marketplace

🔧 Requirements

Fluency in Dutch (both spoken and written) is essential.
Excellent communication and interpersonal skills.
Previous experience in customer service or support roles is preferred.
Strong problem-solving abilities and focus on customer satisfaction.
Ability to work effectively in a team-oriented and fast-paced environment.
Familiarity with online marketplace platforms is a plus.

💡 Responsibilities

Provide exceptional customer support through various channels, including phone, email, and chat, in Dutch.
Assist customers with inquiries related to the online marketplace platform.
Resolve customer complaints efficiently and effectively.
Educate customers about platform features and functionality.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer satisfaction.

Communication SkillsProblem SolvingCustomer serviceInterpersonal skillsCustomer support

Posted 8 days ago

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🔥 Dutch Speaking Consultant for Online Ticketing & Event Services Department

Posted 8 days ago

🔍 Online Ticketing & Event Services

🔧 Requirements

Fluency in Dutch (both written and spoken) is required; knowledge of English is a plus.
Strong understanding of online ticketing systems and event management processes.
Excellent communication and relationship-building skills.
Prior experience in customer service, consulting, or event management is preferred.
Strong problem-solving skills with the ability to think creatively and strategically.
Able to work independently and collaboratively in a dynamic team environment.
Willingness to learn and adapt to new technologies and industry trends.

💡 Responsibilities

Engage with clients in Dutch to understand their ticketing needs and provide expert advice on event services.
Assist clients in using online ticketing platforms to ensure a smooth and successful event setup.
Analyze client requirements and deliver customized solutions to enhance their event outcomes.
Provide ongoing support and training to clients on best practices in ticketing and event management.
Collaborate with internal teams to develop innovative service offerings that meet client expectations.
Stay informed about industry trends and advancements in online ticketing and event management.

Communication SkillsCustomer serviceProblem-solving skillsClient relationship management

Posted 8 days ago

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🔥 Dutch Speaking Customer Support for Home Entertainment Systems Department

Posted 8 days ago

📍 Greece

🔍 Home Entertainment Systems

🔧 Requirements

Fluency in Dutch (both spoken and written) is required.
Strong communication and interpersonal skills.
Previous experience in customer service or support roles is a plus.
Passion for home entertainment technologies and a willingness to learn.
Excellent problem-solving skills with a focus on customer satisfaction.
Ability to work effectively in a team-oriented environment.
Experience with customer service software is beneficial.

💡 Responsibilities

Provide exceptional customer support through various channels including phone, email, and chat in Dutch.
Assist customers with inquiries regarding home entertainment systems and related products.
Resolve customer complaints and issues promptly to ensure a positive experience.
Educate customers about the features and benefits of our products.
Document customer interactions accurately to improve overall service quality.
Collaborate with team members to enhance the customer experience and product knowledge.

Communication SkillsProblem SolvingTroubleshootingTechnical supportCustomer support

Posted 8 days ago

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🔥 Dutch Speaking Customer Service for Grocery Delivery Services Department

Posted 8 days ago

📍 Greece

🔍 Grocery Delivery Services

🔧 Requirements

Fluency in Dutch (both spoken and written) is essential.
Excellent communication and customer service skills.
Previous experience in customer service, particularly in a grocery or retail environment, is a plus.
Strong problem-solving abilities and a customer-focused approach.
Ability to work effectively both independently and in a team-oriented environment.
Interest in grocery delivery services and the retail industry is advantageous.
Proficient in using digital tools and customer relationship management software.

💡 Responsibilities

Deliver high-quality customer service through phone, email, and chat communications in Dutch.
Assist customers with inquiries regarding grocery delivery orders, product availability, and service details.
Handle customer complaints and ensure resolution in a prompt and professional manner.
Document customer interactions accurately in the company’s CRM system.
Collaborate with team members and delivery personnel to enhance overall service quality.
Stay informed about the latest products and services offering to assist customers effectively.

Customer serviceExcellent communication skillsProblem-solving skillsCRMCustomer support

Posted 8 days ago

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🔥 Dutch Speaking Customer Service for Online Learning & EdTech Department

Posted 8 days ago

📍 Greece

🔍 EdTech

🔧 Requirements

Fluency in Dutch (both spoken and written) is essential.
Strong communication and interpersonal skills.
Previous experience in customer service, particularly in the EdTech sector, is a plus.
Excellent problem-solving abilities with a focus on enhancing the customer experience.
Ability to work both independently and collaboratively within a team.
Interest in online learning and technology-based educational products is advantageous.
Proficient in digital tools and customer management software.

💡 Responsibilities

Deliver excellent customer support through phone, email, and chat communications in Dutch.
Assist customers with inquiries related to online learning tools and educational resources.
Resolve customer complaints and issues efficiently while maintaining a positive attitude.
Guide users in navigating the online learning platform and troubleshooting any technical concerns.
Keep accurate records of customer interactions and issues within the CRM system.
Collaborate with team members to improve service quality and client satisfaction.
Stay current with educational technology trends and product updates to assist clients effectively.

Communication SkillsCustomer serviceInterpersonal skillsProblem-solving skillsTroubleshootingDigital MarketingTechnical supportCRMCustomer support

Posted 8 days ago

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🔥 Dutch Speaking Customer Support for Logistics & Shipping Department

Posted 9 days ago

📍 Greece

🔍 Logistics & Shipping

🔧 Requirements

Fluency in Dutch (both spoken and written) is required.
Strong communication and interpersonal skills.
Previous experience in customer service or related logistics roles is preferred.
Excellent problem-solving abilities with a focus on customer satisfaction.
Ability to work in a fast-paced environment and manage multiple tasks effectively.
A positive attitude and a strong team player mentality.
Familiarity with logistics or shipping software is a plus.

💡 Responsibilities

Provide outstanding customer support via phone, email, and chat in Dutch.
Assist customers with inquiries regarding logistics and shipping processes.
Resolve customer issues and complaints promptly to ensure satisfaction.
Educate customers on shipping options and logistics services available to them.
Maintain accurate records of customer interactions for quality assurance.
Collaborate with the logistics team to streamline operations and improve service efficiency.

Communication SkillsProblem SolvingCustomer service

Posted 9 days ago

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🔥 German Speaking Customer Support for Food Delivery Service Department

Posted 16 days ago

📍 Greece

🔍 Food Delivery Service

🔧 Requirements

Fluency in German (both spoken and written) is essential.
Strong communication and problem-solving skills.
Experience in customer service or support roles is preferred, particularly in the food service industry.
Ability to work in a fast-paced environment and adapt to changing priorities.
A customer-oriented mindset with a focus on delivering high-quality service.
Proficient in using customer service software is a plus.

💡 Responsibilities

Provide exceptional customer support through various channels, including phone, email, and chat, in German.
Assist customers with orders, inquiries, and issues related to food delivery services.
Resolve customer complaints effectively and efficiently to ensure customer satisfaction.
Maintain accurate records of customer interactions and feedback for continuous improvement.
Collaborate with the Food Delivery team to enhance service quality and delivery processes.
Stay informed about menu offerings and promotions to provide accurate information to customers.

Communication SkillsProblem SolvingCustomer serviceCustomer support

Posted 16 days ago

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🔥 Spanish Speaking Customer Support for Mobile Banking Services Department

Posted 16 days ago

📍 Greece

🔍 Mobile Banking Services

🔧 Requirements

Fluency in Spanish (both spoken and written) is required.
Strong communication and interpersonal skills.
Previous experience in customer service or support roles is preferred.
Excellent problem-solving abilities with a focus on customer satisfaction.
Ability to work in a fast-paced environment and handle multiple tasks.
Positive attitude and a proactive approach to service.
Familiarity with mobile banking services or financial products is a plus.

💡 Responsibilities

Provide exceptional customer support via phone, email, and chat in Spanish.
Assist customers with inquiries related to mobile banking services.
Resolve customer complaints and issues efficiently and professionally.
Educate clients on mobile banking features and help them navigate the app.
Document customer interactions accurately for quality assurance and continuous improvement.
Collaborate with team members to enhance the customer experience within the Mobile Banking Services Department.

Communication SkillsProblem SolvingCustomer serviceTechnical supportCustomer support

Posted 16 days ago

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🔥 Italian Speaking Customer support for phone operative system - Remote in Greece

Posted 19 days ago

📍 Greece, Italy

🔍 Customer Support

🔧 Requirements

Fluency in Italian (both spoken and written) is required.
Strong communication and active listening skills.
Previous experience in customer service, especially in technical support roles, is highly preferred.
Excellent troubleshooting and problem-solving abilities.
Ability to work independently and manage time effectively in a remote work environment.
Willingness to adapt to new technologies and learn about phone operating systems.
Familiarity with customer support software and tools is a plus.

💡 Responsibilities

Deliver exceptional customer support via phone, assisting users with inquiries related to phone operating systems.
Resolve technical issues and provide guidance on software and hardware functionalities.
Educate customers on features and capabilities of their devices to enhance usability.
Document customer interactions accurately for quality assurance and training purposes.
Collaborate with team members to continually improve service processes and customer satisfaction.
Stay updated on product knowledge and industry trends to provide informed support.

Problem SolvingTroubleshootingActive listeningTechnical supportCustomer support

Posted 19 days ago

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🔥 German Speaking Data Analyst for Social Media

Posted about 1 month ago

📍 Greece

🔍 Social Media

🔧 Requirements

Fluency in German (spoken and written) is essential; proficiency in English is a bonus.
Experience in data analysis, especially within social media platforms and analytics tools.
Proficient in data visualization tools (e.g., Tableau, Power BI) and advanced Excel skills.
Strong analytical skills coupled with the ability to simplify complex data.
Excellent communication and presentation skills.
Prior experience in digital marketing or social media strategy is advantageous.
Ability to work independently as well as collaboratively in a remote environment.

💡 Responsibilities

Analyze social media performance data to provide actionable insights and recommendations.
Develop and maintain dashboards and reports that showcase client performance metrics.
Monitor social media trends and performance to uncover new opportunities for client engagement.
Collaborate with marketing teams to inform and enhance social media strategies based on data-driven observations.
Communicate findings effectively in German to clients and internal stakeholders.
Stay current with social media analytics tools, trends, and best practices.

Data AnalysisTableauMicrosoft ExcelData visualizationDigital MarketingData analytics

Posted about 1 month ago

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