Patrique Mercier Recruitment Nordic

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

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📍 Greece

🔍 Electronics

  • Fluency in Danish (both spoken and written) is required.
  • Strong communication skills and a customer-oriented mindset.
  • Excellent problem-solving skills and ability to work under pressure.
  • Proficient in using technology and digital communication tools.
  • Ability to work independently while managing own schedules effectively.
  • Knowledge or interest in electronics and consumer technology is highly desirable.

  • Deliver high-quality customer service via phone, email, and chat in Danish.
  • Assist customers with inquiries related to electronic products and services.
  • Effectively resolve customer complaints and provide technical troubleshooting assistance.
  • Guide customers on product usage, features, and benefits.
  • Document customer interactions accurately and maintain comprehensive records.
  • Collaborate with team members to enhance service efficiency and quality.

Customer serviceTroubleshootingTechnical support

Posted 15 days ago
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📍 Greece

🔍 Technology

  • Fluency in Dutch (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service, especially in the technology sector, is advantageous.
  • Excellent problem-solving skills and dedication to customer satisfaction.
  • Ability to work independently in a remote office setup.
  • Interest in technology and familiarity with digital communication tools.
  • Experience with customer relationship management software is a plus.

  • Provide high-quality customer service via phone, email, and chat in Dutch.
  • Assist customers with inquiries related to technology products, troubleshooting, and services.
  • Resolve customer complaints and issues with efficiency and professionalism.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with team members to enhance service delivery and customer satisfaction.
  • Stay updated on product knowledge and industry trends to assist customers effectively.

Customer serviceTroubleshootingTechnical supportCRM

Posted 16 days ago
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📍 Greece

🔍 Financial services

  • Fluency in Norwegian (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Prior experience in customer service or support roles, especially in financial services, is preferred.
  • Excellent problem-solving abilities with a commitment to customer satisfaction.
  • Ability to work independently and manage time effectively in a remote setting.
  • Interest in the financial industry is advantageous.
  • Familiarity with customer service software is a plus.

  • Deliver high-quality customer support via phone, email, and chat.
  • Assist customers with inquiries regarding financial products and services.
  • Resolve customer complaints efficiently and professionally.
  • Educate customers about account features and benefits.
  • Maintain accurate records of customer interactions and follow up as necessary.
  • Collaborate with team members to enhance service delivery and customer satisfaction.

Customer serviceProblem-solving skills

Posted 16 days ago
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📍 Athens, Attica, Greece, Thessaloniki, Central Macedonia, Greece, Crete, Greece

🔍 Automotive

  • Fluency in German (both spoken and written) is essential.
  • Outstanding communication and interpersonal skills.
  • Previous experience in customer service, particularly in the automotive or luxury sector, is an advantage.
  • Strong problem-solving skills with a focus on exceeding customer expectations.
  • Ability to work independently in a remote setup while maintaining productivity.
  • Passion for luxury cars and knowledge of automotive products is highly desirable.
  • Proficient in using digital tools and customer relationship management systems.

  • Provide exceptional customer service through various channels, including phone, email, and chat in German.
  • Assist customers with inquiries regarding luxury car models, features, and services.
  • Efficiently resolve customer complaints and address any issues with professionalism.
  • Offer detailed guidance on vehicle customization options and maintenance.
  • Maintain accurate records of customer interactions and feedback.
  • Work collaboratively with team members to enhance service delivery and customer satisfaction.

Customer service

Posted 18 days ago
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📍 Greece

🔍 Streaming Service

  • Fluency in Finnish (both written and spoken) is required; proficiency in English is advantageous.
  • Exceptional communication and interpersonal skills are essential.
  • Prior experience in customer service or technical support is preferred.
  • Strong problem-solving abilities and a customer-oriented mindset.
  • Ability to work independently in a remote setting while managing time effectively.
  • Enthusiastic, motivated, and committed to providing an excellent customer experience.
  • Proficiency in using customer support tools and technologies is a plus.

  • Provide top-notch customer support to Finnish-speaking users through various channels, including email, chat, and phone.
  • Address inquiries, troubleshoot issues, and guide customers in using the streaming service effectively.
  • Document customer interactions and feedback to contribute to service improvements.
  • Collaborate with team members to share insights and enhance overall service quality.
  • Stay updated on the latest features and content offerings to provide accurate and relevant information to clients.
  • Participate in training sessions and development programs to continually enhance your expertise.

Communication SkillsProblem SolvingCustomer serviceTime ManagementWritten communication

Posted about 1 month ago
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📍 Greece

🔍 Technology and operating systems

  • Fluency in Finnish (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or technical support roles is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently and manage time effectively in a remote setting.
  • Genuine interest in technology and operating systems is a significant advantage.
  • Familiarity with customer service software and troubleshooting tools is a plus.

  • Deliver high-quality customer support via phone, email, and chat.
  • Assist users with inquiries regarding the operating system, including installation, configuration, and features.
  • Effectively resolve customer complaints and technical issues.
  • Document issues and interactions accurately to enhance future support.
  • Educate customers on optimal use and troubleshooting of the software.
  • Collaborate with team members to continuously improve support processes.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentationProblem-solving skills

Posted about 1 month ago
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📍 Greece

🔍 Payment services

  • Fluency in Norwegian (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Excellent problem-solving abilities with a commitment to customer satisfaction.
  • Ability to work effectively in a remote setting and manage time independently.
  • Interest in the payment services industry is advantageous.
  • Familiarity with customer service software is a plus.

  • Provide exceptional customer service via phone, email, and chat.
  • Assist customers with inquiries related to payment services and transactions.
  • Efficiently resolve customer issues and complaints, ensuring a seamless experience.
  • Educate customers about available services and guide them through processes.
  • Maintain accurate documentation of customer interactions and feedback.
  • Collaborate with colleagues to enhance service delivery and customer engagement.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationStrong communication skills

Posted about 2 months ago
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Apply

📍 Greece

🔍 Emergency roadside assistance

  • Fluency in Norwegian (spoken and written) is essential.
  • Exceptional communication skills with a strong customer-centric approach.
  • Experience in customer service or emergency response roles is highly valued.
  • Strong problem-solving abilities and a calm demeanor during emergencies.
  • Ability to work independently in a remote setting with minimal supervision.
  • Flexibility to work various shifts, including nights and weekends, as needed.
  • Comfortable using digital tools and software for communication and documentation.

  • Handle emergency roadside assistance requests from Norwegian-speaking customers.
  • Provide timely, accurate information and support to clients in crisis situations.
  • Collaborate with local mechanics and service providers to arrange assistance.
  • Keep detailed records of all interactions and resolutions in the company system.
  • Maintain professionalism and composure while handling high-pressure calls.
  • Contribute to team efforts in enhancing service quality and customer experience.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailTime ManagementWritten communicationMultitaskingDocumentation

Posted about 2 months ago
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Apply

📍 Greece

🔍 Luxury automotive

  • EU Passport or ID card is required.
  • Fluency in Japanese (both spoken and written) is required (C1).
  • Strong communication and interpersonal skills.
  • Previous experience in the luxury automotive sector or customer service is preferred.
  • Excellent problem-solving abilities with a focus on customer satisfaction.
  • Ability to work independently and manage time effectively in a remote setting.
  • A genuine interest in luxury cars and automotive trends is a significant advantage.
  • Familiarity with customer relationship management systems is a plus.

  • Deliver outstanding customer support via phone, email, and chat in Japanese.
  • Assist customers with inquiries regarding luxury vehicles, including specifications, pricing, and service options.
  • Effectively resolve customer complaints and provide suitable solutions.
  • Educate customers on the features of luxury cars and assist them in the purchasing process.
  • Maintain accurate records of customer interactions for quality assurance.
  • Collaborate with colleagues to enhance overall customer experience.

Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted about 2 months ago
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