Patrique Mercier Recruitment Nordic

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

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📍 Greece, Italy

🔍 Electronics

  • Fluency in Italian (both spoken and written) is essential.
  • Strong communication and customer service skills.
  • Prior experience in customer service, especially within the electronics sector, is an advantage.
  • Excellent problem-solving skills and a customer-oriented mindset.
  • Ability to work independently and as part of a team.
  • A genuine interest in electronics and technology products is beneficial.
  • Proficient in using digital platforms and customer relationship management software.
  • Deliver exceptional customer service via phone, email, and chat in Italian.
  • Assist customers with inquiries about products, orders, and technical support.
  • Resolve customer complaints professionally and efficiently.
  • Provide guidance on product usage and troubleshoot any issues encountered by customers.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with team members to continuously improve service quality and customer satisfaction.
  • Stay informed about new product releases and updates in the electronics industry.

Communication SkillsProblem SolvingCustomer serviceExcellent communication skillsTroubleshootingTechnical supportCRMCustomer support

Posted 3 days ago
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📍 Greece, Italy, United States

🔍 Recruitment

  • Fluency in Italian (spoken and written) is essential; proficiency in English is advantageous.
  • Experience in recruitment, human resources, or customer service is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team.
  • Enthusiasm for helping others and a passion for recruitment.
  • A willingness to relocate to Greece.
  • Assist Italian-speaking clients in exploring job opportunities in Greece across various industries.
  • Provide advice and support through the application process, including resume building and interview preparation.
  • Conduct interviews with candidates and match them with suitable job openings.
  • Build and maintain relationships with clients and candidates to ensure a positive experience.
  • Stay informed about the job market and trends in recruitment within Greece.
  • Collaborate with the recruitment team to identify and fill open positions effectively.

HR ManagementCommunication SkillsCustomer serviceRecruitmentClient relationship managementEnglish communication

Posted 3 days ago
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📍 Greece

🔍 Transportation Service

  • Fluency in Hungarian (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Willingness to work in Greece and embrace a new cultural experience.
  • A friendly attitude and ability to work well in a team environment.
  • Experience with customer service software is a plus.
  • Provide high-quality customer support via phone, email, and chat in Hungarian.
  • Assist customers with inquiries regarding transportation services and schedules.
  • Resolve customer complaints and issues effectively and efficiently.
  • Offer guidance and information to customers, helping them navigate our services.
  • Document customer interactions accurately for quality improvement purposes.
  • Collaborate with team members and contribute to enhancing overall customer satisfaction.

Communication SkillsProblem SolvingCustomer support

Posted 3 days ago
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📍 Greece, Estonia

🔍 Customer Service

  • Fluency in Estonian (both spoken and written) is required.
  • Strong communication skills with a focus on providing excellent customer service.
  • Experience in customer service or a similar role is preferable.
  • Ability to effectively solve problems and ensure customer satisfaction.
  • Capable of working well independently and as part of a team.
  • Familiarity with the services offered by the Imperial Department is a bonus.
  • Proficient in using digital tools and customer relationship management systems.
  • Deliver excellent customer service through phone, email, and chat communications in Estonian.
  • Assist clients with inquiries related to the Imperial Department's services and offerings.
  • Handle and resolve customer complaints efficiently and professionally.
  • Provide accurate information about services, guiding customers in their decisions.
  • Maintain detailed records of customer interactions and inquiries.
  • Collaborate with team members to continuously improve service quality.
  • Stay informed about updates and changes within the Imperial Department.
Posted 3 days ago
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📍 Greece, Estonia

🔍 Electronics

  • Fluency in Estonian (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Experience in customer service, preferably in the electronics or technology sector.
  • Creative problem-solving skills with a focus on customer satisfaction.
  • Ability to work effectively both independently and as part of a team.
  • Familiarity with electronic products and a strong interest in technology.
  • Proficient in using digital communication tools and customer support systems.
  • Provide exceptional customer support via phone, email, and chat in Estonian.
  • Assist customers with inquiries about electronic products and services.
  • Resolve customer complaints and technical issues efficiently.
  • Educate customers on product features and usage for better understanding.
  • Document all interactions and maintain accurate records in the database.
  • Work closely with team members to enhance overall customer satisfaction and service quality.
  • Stay updated on the latest electronic products and market trends.

Customer serviceRESTful APIsTroubleshootingTechnical supportCRMCustomer support

Posted 3 days ago
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📍 Greece, Estonia

🔍 Customer Service, Consulting

  • Fluency in Estonian (spoken and written) is essential; proficiency in English is highly desirable.
  • Experience in customer service, consulting, or relevant fields is a plus.
  • Strong communication skills and ability to work collaboratively in a team setting.
  • Willingness to relocate to Greece and embrace a new cultural environment.
  • Flexibility and adaptability to meet the demands of different roles.
  • Positive attitude and a commitment to delivering excellent service.
  • Interest in professional growth and development within a new environment.
  • Engage with Estonian-speaking clients or teams to provide support and assistance in their roles.
  • Utilize your language skills to facilitate effective communication and collaboration.
  • Participate in training and development programs to enhance your professional skills.
  • Help identify opportunities for improvement within the company processes and services.
  • Contribute to a positive and productive work environment, fostering teamwork and cooperation.
  • Remain adaptable to various job functions and responsibilities as needed by the employer.

Communication SkillsCustomer serviceAdaptabilityProblem-solving skillsTeamworkActive listeningEnglish communication

Posted 3 days ago
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📍 Greece, Estonia

🔍 Transportation Services

  • Fluency in Estonian (both spoken and written) is essential.
  • Strong communication and customer service skills.
  • Prior experience in customer support or similar roles is preferred.
  • Problem-solving skills with a focus on customer satisfaction.
  • Ability to work well within a team and adapt to changing environments.
  • Familiarity with customer service software and tools is a plus.
  • Provide exceptional customer support through various channels including phone, email, and chat in Estonian.
  • Assist customers with inquiries related to transportation services.
  • Effectively address and resolve any customer issues or complaints.
  • Guide customers through processes and ensure a seamless experience.
  • Maintain accurate and detailed records of customer interactions.
  • Collaborate with other team members to continually improve service offerings.
Posted 3 days ago
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📍 Greece

🔍 Customer Service

  • Fluency in French (spoken and written) is required.
  • Strong communication and customer service skills with an emphasis on client satisfaction.
  • Previous experience in a customer service or coordination role is preferred.
  • Excellent problem-solving abilities and the capacity to stay calm under pressure.
  • Experience in remote work settings is beneficial.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Proficient in using digital communication tools and software applications.
  • Manage and respond to emergency roadside assistance requests from French-speaking customers.
  • Provide clear and effective communication in French, ensuring customer needs are met.
  • Coordinate with local service providers to deliver timely assistance and support.
  • Document customer interactions and solutions accurately in the system.
  • Maintain professionalism and composure when handling high-pressure situations.
  • Collaborate with team members to enhance overall service quality and customer satisfaction.

Communication SkillsProblem SolvingCustomer serviceJSONComputer skillsCustomer support

Posted 8 days ago
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📍 Greece

🔍 IT Support

  • Fluency in French (both spoken and written) is essential.
  • Experience in IT support or a similar technical support role is preferred.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • A customer-oriented mindset with the ability to handle diverse customer situations.
  • Technical knowledge of IT systems, software, and customer support practices.
  • Able to work effectively in a remote environment while managing time and tasks efficiently.
  • Deliver outstanding IT support to French-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve a variety of technical issues related to software, hardware, and networking.
  • Assist users with product setup, installations, and general inquiries.
  • Document customer interactions and maintain detailed records of solutions provided.
  • Collaborate with other support teams to enhance service quality and efficiency.
  • Gather customer feedback to identify areas for service improvements.

Problem SolvingTroubleshootingActive listeningTechnical supportCustomer support

Posted 8 days ago
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📍 Greece

  • Fluency in French (both spoken and written) is essential.
  • Strong communication and customer service skills.
  • Previous experience in customer support or a similar role is preferred.
  • Excellent problem-solving abilities and a customer-centric approach.
  • Ability to work independently in a remote environment.
  • Familiarity with customer support tools and software is a plus.
  • Proactive attitude and a passion for helping customers succeed.
  • Provide exceptional client support via phone, email, and chat in French.
  • Address customer inquiries and technical issues with professionalism and efficiency.
  • Document customer interactions accurately and maintain updated records in the support system.
  • Guide clients through our products and services, ensuring they understand their functionalities.
  • Collaborate with team members to enhance service delivery and resolve complex issues.
  • Stay informed about our offerings and provide feedback for continuous improvement.

Communication SkillsProblem SolvingClient relationship managementTechnical supportCustomer support

Posted 8 days ago
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