Patrique Mercier Recruitment Nordic

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

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📍 Greece

  • Fluency in French (both spoken and written) is essential.
  • Strong communication and customer service skills.
  • Previous experience in customer support or a similar role is preferred.
  • Excellent problem-solving abilities and a customer-centric approach.
  • Ability to work independently in a remote environment.
  • Familiarity with customer support tools and software is a plus.
  • Proactive attitude and a passion for helping customers succeed.
  • Provide exceptional client support via phone, email, and chat in French.
  • Address customer inquiries and technical issues with professionalism and efficiency.
  • Document customer interactions accurately and maintain updated records in the support system.
  • Guide clients through our products and services, ensuring they understand their functionalities.
  • Collaborate with team members to enhance service delivery and resolve complex issues.
  • Stay informed about our offerings and provide feedback for continuous improvement.

Communication SkillsProblem SolvingClient relationship managementTechnical supportCustomer support

Posted 3 months ago
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📍 Greece

🧭 Full-Time

🔍 Customer Support

  • Fluency in Italian (both spoken and written)
  • Strong communication and interpersonal skills
  • Previous experience in customer service or support roles preferred
  • Excellent problem-solving abilities with a focus on customer satisfaction
  • Experience with customer service software is a plus
  • Provide excellent customer support via phone, email, and chat in Italian.
  • Assist customers with inquiries related to products and services.
  • Effectively resolve customer complaints and provide appropriate solutions.
  • Educate customers about our offerings and guide them in their decision-making process.
  • Maintain accurate documentation of customer interactions for quality assurance.
  • Collaborate with colleagues to improve service delivery and customer satisfaction.

Customer serviceDocumentationTechnical supportCustomer support

Posted 3 months ago
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