Apply📍 Greece
- Fluency in French (both spoken and written) is essential.
- Strong communication and customer service skills.
- Previous experience in customer support or a similar role is preferred.
- Excellent problem-solving abilities and a customer-centric approach.
- Ability to work independently in a remote environment.
- Familiarity with customer support tools and software is a plus.
- Proactive attitude and a passion for helping customers succeed.
- Provide exceptional client support via phone, email, and chat in French.
- Address customer inquiries and technical issues with professionalism and efficiency.
- Document customer interactions accurately and maintain updated records in the support system.
- Guide clients through our products and services, ensuring they understand their functionalities.
- Collaborate with team members to enhance service delivery and resolve complex issues.
- Stay informed about our offerings and provide feedback for continuous improvement.
Communication SkillsProblem SolvingClient relationship managementTechnical supportCustomer support
Posted 3 months ago
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