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Italian speaking customer support in Greece - With full relocation

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💎 Seniority level: Preferred experience in customer service or support roles

📍 Location: Greece

🔍 Industry: Customer Support

🏢 Company: Patrique Mercier Recruitment Nordic

🗣️ Languages: Italian, English

⏳ Experience: Preferred experience in customer service or support roles

Requirements:
  • Fluency in Italian (both spoken and written)
  • Strong communication and interpersonal skills
  • Previous experience in customer service or support roles preferred
  • Excellent problem-solving abilities with a focus on customer satisfaction
  • Experience with customer service software is a plus
Responsibilities:
  • Provide excellent customer support via phone, email, and chat in Italian.
  • Assist customers with inquiries related to products and services.
  • Effectively resolve customer complaints and provide appropriate solutions.
  • Educate customers about our offerings and guide them in their decision-making process.
  • Maintain accurate documentation of customer interactions for quality assurance.
  • Collaborate with colleagues to improve service delivery and customer satisfaction.
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