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French Speaking Client Support Representative - Remote in Greece

Posted 10 days agoViewed

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📍 Location: Greece

🏢 Company: Patrique Mercier Recruitment Nordic

🗣️ Languages: French

🪄 Skills: Communication SkillsProblem SolvingClient relationship managementTechnical supportCustomer support

Requirements:
  • Fluency in French (both spoken and written) is essential.
  • Strong communication and customer service skills.
  • Previous experience in customer support or a similar role is preferred.
  • Excellent problem-solving abilities and a customer-centric approach.
  • Ability to work independently in a remote environment.
  • Familiarity with customer support tools and software is a plus.
  • Proactive attitude and a passion for helping customers succeed.
Responsibilities:
  • Provide exceptional client support via phone, email, and chat in French.
  • Address customer inquiries and technical issues with professionalism and efficiency.
  • Document customer interactions accurately and maintain updated records in the support system.
  • Guide clients through our products and services, ensuring they understand their functionalities.
  • Collaborate with team members to enhance service delivery and resolve complex issues.
  • Stay informed about our offerings and provide feedback for continuous improvement.
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