French Speaking Client Support Representative - Remote in Greece

Fluency in French (both spoken and written) is essential. Strong communication and customer service skills. Previous experience in customer support or a similar role is preferred. Excellent problem-solving abilities and a customer-centric approach. Ability to work independently in a remote environment. Familiarity with customer support tools and software is a plus. Proactive attitude and a passion for helping customers succeed.

Provide exceptional client support via phone, email, and chat in French. Address customer inquiries and technical issues with professionalism and efficiency. Document customer interactions accurately and maintain updated records in the support system. Guide clients through our products and services, ensuring they understand their functionalities. Collaborate with team members to enhance service delivery and resolve complex issues. Stay informed about our offerings and provide feedback for continuous improvement.