Client Account Manager

Proven experience managing 25+ clients at a fast-paced email or performance marketing agency Demonstrated ability to lead cross-functional teams in high-pressure environments Fluent in Klaviyo operations: managing flows, campaigns, and understanding deliverability metrics Exceptional communication skills, with a proactive and decisive approach Experience in building robust systems in ClickUp and maintaining operational efficiency

Serve as the primary point of contact for all clients Manage complex client needs and transform them into actionable tasks Build strong client relationships Oversee timelines, deliverables, and dependencies for 25+ brands Coordinate Klaviyo managers, copywriters, and designers Conduct weekly syncs to align creative, strategy, and execution Optimize email flows and campaigns using Klaviyo Monitor core email metrics and translate data into actionable insights Prepare and present performance summaries to leadership Manage and refine systems in ClickUp Recognize and resolve bottlenecks Implement ways to improve agency operations