Zapier

👥 501-1000💰 Secondary Market almost 4 years ago🫂 Last layoff over 1 year agoBusiness Process Automation (BPA)Cloud Computing SaaS Data Integration Software💼 Private Company

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Zapier empowers businesses worldwide to automate their workflows and connect their favorite apps. Our core product allows anyone to build powerful integrations without writing a single line of code. We believe computers should handle the tedious tasks, freeing up humans to focus on what they do best. We're a leader in the Business Process Automation (BPA) and SaaS industries, enabling companies to scale efficiently. Our technology stack includes a variety of technologies such as iPhone/Mobile Compatibility, Viewport Meta, Google Font API, Content Delivery Network, and Google Analytics 4. We foster a remote-first culture, with teams distributed globally. You'll collaborate with talented individuals, use cutting-edge tools, and have the flexibility to work from anywhere in North America. As a remote company with over 500 employees, we're committed to our mission of making automation accessible to everyone. We've received substantial funding, allowing us to rapidly expand our platform and team. Our focus on innovation and our commitment to our customers' success make Zapier a unique and dynamic place to build your career. We value diversity and inclusion and provide equal opportunities for everyone.

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Jobs at this company:

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🔥 Sr. Product Manager, Workflow Runner

Posted 4 days ago

📍 Americas (North, Central and South America)

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years of experience as a product manager working on technical SaaS products and/or platforms operating at scale. You understand how to monitor and improve core system reliability and scalability in order to improve customer trust.
You have strong technical skills.
You communicate the vision for your team and then make it happen.
You know how to get results.
You are data-driven.
You have ample analytics skills.
You are a skilled written communicator.
You love doing things efficiently.

💡 Responsibilities

Drive the technical vision and roadmap for the workflow runner.
Partner with staff engineers, SREs, and other product teams to understand complex infrastructure needs.
Work closely with our Sales and Customer Success teams to understand and address enterprise challenges.
Connect directly with customers to deeply understand their needs.
Prioritize between system-level scalability and reliability improvements and customer facing features.

AWSLeadershipSQLCloud ComputingData AnalysisProduct ManagementSoftware ArchitectureCross-functional Team LeadershipProduct DevelopmentREST APICommunication SkillsAnalytical SkillsStrategic thinkingCustomer SuccessSaaS

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🔥 Sr. Fullstack, Engineer (New Products)

Posted 4 days ago

📍 United States, Canada

🧭 Full-Time

🔍 Software Development

🔧 Requirements

6+ years experience with web-based software products
Strong expertise in TypeScript and React
Experience with OpenAPI and PostgreSQL
Proficiency in using Datadog for performance monitoring

💡 Responsibilities

Improve chatbot capabilities and analytics
Create advanced diagramming features for Canvas
Collaborate with product and design teams
Design frontend UIs and architect APIs
Monitor system performance
Resolve bugs and feature requests

PostgreSQLTypeScriptReact

Posted 4 days ago

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🔥 Sr. Engineer, Backend (Canvas)

Posted 4 days ago

📍 North America

🧭 Full-Time

🔍 Software Development

🔧 Requirements

6+ years of professional experience in software engineering, with a focus on backend systems, APIs, and scalable architectures.
Proficiency in TypeScript (preferred), Python, or a similar language for high-performance backend development.
Experience designing, building, and maintaining APIs for complex systems, including API versioning and lifecycle management.
Strong understanding of graph-based and relational database design, with the ability to represent complex relationships and dependencies.
Demonstrated ability to make architectural decisions for scalable and high-throughput systems.
Proven experience integrating AI/ML systems into production workflows, including optimization for inference and monitoring.
Experience collaborating with cross-functional teams, including AI/ML specialists, product managers, and other engineers.
Expertise in designing modular, reusable architectures for multi-team, multi-product ecosystems.
Proficiency in optimizing backend performance, especially for latency-sensitive and high-throughput APIs.
Experience with distributed ownership of data models and ensuring consistency across interconnected systems.

💡 Responsibilities

Enhance AI Assist Capabilities: Build and optimize backend systems that power AI-driven recommendations, ensuring seamless integration with Canvas workflows. Develop high-throughput systems to process and serve data efficiently for AI-powered features.
Collaborate with Product and Design Teams: Partner with product managers, UX designers, and AI/ML specialists to deliver intuitive and impactful backend solutions that support our users’ automation needs.
Deliver our API-First Vision: Architect and implement scalable, developer-friendly APIs that enable seamless communication between Canvas and other Zapier products. Ensure APIs are secure, reliable, and optimized for performance.
Optimize System Performance: Monitor and improve the reliability, scalability, and efficiency of backend systems, addressing performance bottlenecks, error rates, and maintaining high availability.
Design Scalable Data Models: Create graph-based and relational data models that represent complex relationships and dependencies, supporting interconnected products across the Zapier ecosystem.
Resolve Bugs and Implement Feature Requests: Investigate and address backend issues, ensuring they are resolved promptly while continuously looking for ways to improve based on user feedback.
Collaborate Across Teams: Work with engineers, data specialists, and AI/ML teams across the organization to align on goals, share best practices, and drive innovation in backend system design.

AWSBackend DevelopmentPythonSQLArtificial IntelligenceMachine LearningSoftware ArchitectureTypeScriptAPI testingCI/CDRESTful APIsMicroservicesData modelingNodeJSSoftware Engineering

Posted 4 days ago

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🔥 Sr. Customer Success Manager

Posted 4 days ago

📍 United States, Canada

🧭 Full-Time

🔍 SaaS

🔧 Requirements

5+ years experience in SaaS or Tech industry
3+ years in Customer Success or Account Management roles
Experience in data gathering, analysis, and reporting

💡 Responsibilities

Independently manage 50+ customer accounts
Provide ongoing guidance and identify new use cases
Implement processes to monitor customer health metrics

Data AnalysisProblem SolvingWritten communicationVerbal communicationCross-functional collaborationCustomer SuccessSaaS

Posted 4 days ago

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🔥 Data Warehouse Engineer

Posted 4 days ago

📍 Americas (North, Central and South America), EMEA

🧭 Full-Time

🔍 Software Development

🔧 Requirements

4+ years of experience as a Data Warehouse Engineer, Data Engineer, Analytics Engineer, or in a similar role.
Strong proficiency in SQL and Python.
Deep understanding of data modeling concepts.
Experience designing data models and ETL pipelines with a focus on ease of use for end consumers, high performance, and scalability.
Commitment to data quality.
Familiarity with modern data platforms.

💡 Responsibilities

Develop and maintain efficient data pipelines using Airflow, Databricks, and dbt to transform raw data into analytics-ready datasets for user-facing products and insights.
Implement automated testing and monitoring systems to uphold data quality and integrity, leveraging best practices in observability and issue detection.
Partner with stakeholders across Zapier to understand their analytical needs and build data models and self-service analytics solutions using tools like Looker and Amplitude.
Collaborate with product, marketing, and engineering teams to ensure products and services are properly instrumented to collect the right data for analytics.
Contribute to architectural decisions, tooling choices, and strategies to optimize data storage, workflows, and schemas, ensuring scalability, accessibility, and security.
Work closely with Data Scientists and cross-functional stakeholders to bridge the gap between raw data and actionable insights, empowering teams to make informed, data-driven decisions.
Act as a resource for junior team members, offering guidance and knowledge-sharing to elevate team expertise and contribute to a culture of learning.

PythonSQLApache AirflowETLAmplitude AnalyticsData engineeringAnalytical SkillsWritten communicationData visualizationData modelingData analytics

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🔥 Partner Operations Manager

Posted 5 days ago

🧭 Full-Time

🔍 SaaS

🔧 Requirements

6+ years of proven operational success.
Hands-on expertise in automation platforms (pref. Zapier), and you have significant expertise leveraging APIs (both directly and via integrations) to build systems spanning multiple tools and types of users.
Familiar with CRM/PRM platforms (pref. Magentrix) and marketing automation suites (pref. HubSpot).
Highly proficient with iPaaS, APIs, and SaaS technologies.
Strong autonomy and excellent communication skills (written + verbal)
Data-driven and analytical.

💡 Responsibilities

Architect and execute long-term projects: Scope, design, manage, and deliver operational solutions Zapier’s Channel program
Own the Channel Ops roadmap: Drive the vision and execution for partner operations. Collaborate with leadership and cross-functional partners to ensure alignment on timelines and outcomes.
Build partner product experiences: You will own Zapier Partner Portal development. You will proactively solve for the needs of solution partners and Channel teams. This will involve process, product development, user experience design, business intelligence, and establishing automated systems.
Build and scale automated systems: Leverage Zapier (and other automation tools) to build large scale, multi-system solutions that span internal teams, all Zapier partners, the users they serve, and a wide variety of in-house and third party software.
Enable and train stakeholders: Ensure stakeholders have the enablement they need and tools work as expected. Deliver training and resources to help both internal teams and external partners leverage new systems effectively.
Deliver visibility into performance and impact: Set up and maintain analytics solutions that track channel impact, revenue, and partner activity. Present insights regularly to stakeholders and leadership.
Drive cross-functional collaboration: Engage with RevOps, Product, Data, Support, and Finance to ensure all internal requirements are met and all operational solutions effectively integrate with other teams external systems and processes.
Maintain and update solutions for efficiency: Proactively identify areas for improvement while ensuring risks are foreseen and issues handled. Build scalable solutions that bring value to users user, partners, and internal teams. Reduce manual work when automation is the answer, or add human involvement when manual is preferable to overengineering.

Posted 5 days ago

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