Patrique Mercier Recruitment ES

Patrique Mercier Recruitment ES is a recruitment agency specializing in Dutch speaking customer service roles. The company offers remote job opportunities from anywhere in Greece, encouraging applicants to embrace a relaxed lifestyle.

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Jobs at this company:

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📍 Greece, Portugal

🔍 Online Media

  • Fluency in Portuguese and English is required; additional languages are a plus.
  • Experience in online media consultancy or a related field is preferred.
  • Strong analytical skills with the ability to interpret data and provide strategic recommendations.
  • Excellent communication and interpersonal skills, fostering positive client relationships.
  • Ability to work effectively in a remote and multicultural team environment.
  • Self-motivated and proactive with a strong work ethic.
  • Willingness to relocate to Greece and immerse yourself in the local culture.

  • Act as a primary consultant for clients, offering tailored advice on optimizing online media strategies for Portuguese-speaking markets.
  • Conduct in-depth market research to stay updated on the latest trends in online media.
  • Collaborate with internal teams to design and implement effective media campaigns.
  • Facilitate training sessions for clients, focusing on industry best practices and innovative approaches.
  • Monitor and analyze campaign performance, providing clients with actionable reports and insights.
  • Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.

Data AnalysisClient relationship managementMarket ResearchData visualizationDigital Marketing

Posted 9 days ago
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📍 Greece, Portugal

🔍 Luxury appliances

  • Fluency in Portuguese (both spoken and written) is essential.
  • Prior experience in customer service is preferred, particularly in high-end or luxury markets.
  • Strong communication and interpersonal skills with a customer-first mindset.
  • Ability to handle inquiries and resolve issues effectively and efficiently.
  • Self-motivated, organized, and capable of managing time effectively while working remotely.
  • A keen interest in luxury appliances and the home goods industry.
  • Willingness to thrive in a remote work environment while collaborating with a supportive team!

  • Provide exceptional customer service to Portuguese-speaking clients through phone, email, and chat platforms.
  • Address inquiries and resolve issues related to luxury appliances in a professional and courteous manner.
  • Maintain detailed documentation of customer interactions for quality assurance and future reference.
  • Collaborate with your team to meet service goals and enhance customer satisfaction.
  • Stay informed about product features and maintain a strong knowledge of the luxury appliance range.
  • Participate in training and development programs to enhance your skills.

Communication SkillsCustomer serviceAttention to detailOrganizational skills

Posted 9 days ago
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📍 Greece, Portugal

🔍 Customer Service

  • Fluency in Portuguese (both written and spoken) is essential.
  • Strong desire to help customers and provide exceptional service.
  • Excellent communication and interpersonal skills.
  • Ability to work independently in a remote environment.
  • A passion for travel and understanding of diverse cultures.
  • Willingness to embrace a flexible work schedule.

  • Deliver outstanding customer service to Portuguese-speaking clients through various communication channels.
  • Assist customers with inquiries, bookings, and issues, ensuring a seamless experience.
  • Maintain a friendly and professional demeanor at all times.
  • Document customer interactions efficiently for future reference and service enhancement.
  • Collaborate with your team to meet service objectives and share insights.
  • Join ongoing training sessions to stay updated on products and best practices.

Communication SkillsCustomer serviceInterpersonal skills

Posted 9 days ago
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📍 Greece, Netherlands

🔍 Luxury appliances

  • Fluency in Dutch (both written and spoken) is essential.
  • A passion for customer service and a love for luxury products.
  • Previous experience in customer service is a plus, but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to solve problems effectively while maintaining professionalism.
  • Strong motivation to work from home and manage time efficiently.
  • Desire to learn and grow within a prestigious and dynamic company.

  • Provide outstanding customer support to Dutch-speaking clients through phone, email, and chat.
  • Address inquiries related to luxury appliances and resolve issues efficiently.
  • Maintain a warm and professional demeanor during all customer interactions.
  • Keep accurate records of customer interactions for quality assurance.
  • Collaborate with the team to achieve service excellence and meet performance targets.
  • Engage in training sessions to stay informed about products and service standards.

Communication SkillsProblem SolvingCustomer serviceTechnical support

Posted about 1 month ago
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📍 Greece, Germany

🔍 IGaming

  • Fluency in German is essential for customer communication.
  • Strong communication and interpersonal skills required.
  • Experience in customer service, preferably in the iGaming sector.
  • Excellent problem-solving abilities with a customer-focused mindset.
  • Genuine interest in the gaming industry and familiarity with gaming platforms.
  • Self-motivated and able to work independently in a remote setting.
  • Reliable internet connection and a conducive home office setup.

  • Connect with customers from the German market, addressing their inquiries.
  • Provide assistance on various gaming options available.
  • Help customers with account-related issues to ensure they have a positive experience.

Game DesignGame DevelopmentCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingInterpersonal skills

Posted about 1 month ago
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📍 Greece

  • Fluency in Dutch (spoken and written) is essential.
  • Strong communication skills with a keen focus on customer satisfaction.
  • Previous experience in customer service or a related field is preferred.
  • Ability to thrive in a fast-paced and multicultural environment.
  • Excellent problem-solving abilities and attention to detail.
  • Comfortable with utilizing new technologies and customer management software.
  • Willingness to relocate to Greece and embrace a new lifestyle.

  • Deliver exceptional customer service to Dutch-speaking clients through various communication channels.
  • Effectively handle customer inquiries and resolve issues to ensure satisfaction and loyalty.
  • Maintain a friendly, professional demeanor during all customer interactions.
  • Accurately document customer interactions and feedback in the company's CRM system.
  • Collaborate with team members to meet service objectives and improve overall service quality.
  • Participate in ongoing training and development to enhance product and service knowledge.
  • Engage in process improvement initiatives to optimize the customer service experience.

Communication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationMultitaskingStrong communication skills

Posted about 2 months ago
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📍 Greece, Germany

🔍 Digital Trust and Safety

  • Fluency in German (both spoken and written) is mandatory.
  • Previous experience in digital trust and safety, online moderation, or a related field is advantageous.
  • Strong analytical skills with excellent attention to detail.
  • Exceptional communication abilities and a user-focused approach.
  • Capable of thriving both independently and as part of a remote team.
  • Self-motivated and adaptable to a fast-paced work environment.
  • Must have access to a suitable home office setup while residing in Greece.

  • Monitor user interactions to ensure compliance with safety and trust standards.
  • Respond efficiently to customer inquiries related to trust and safety issues.
  • Educate users on best practices for securing their online experiences.
  • Collaborate with teams to improve and develop digital safety policies.
  • Document feedback and insights from users, contributing to enhanced safety measures.
  • Stay informed about the latest trends and challenges in digital trust and safety.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2 months ago
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📍 Greece, Germany

  • Fluency in German (spoken and written) is essential.
  • Proficiency in English is a plus.
  • Strong communication skills and a genuine passion for customer care.
  • Previous experience in customer service or a related field is preferred.
  • Ability to work independently and manage time effectively in a remote setup.
  • Excellent problem-solving skills and attention to detail.
  • Comfortable with technology and capable of using various communication tools.
  • Desire to embrace flexibility and opportunities that remote work provides.

  • Engage with German-speaking customers remotely.
  • Answer inquiries and resolve problems.
  • Ensure a delightful customer experience.
  • Manage own schedule while working from home.

Communication SkillsProblem SolvingCustomer serviceAttention to detailTime ManagementWritten communicationProblem-solving skills

Posted 2 months ago
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Apply

📍 Greece, Slovenia

🔍 Tobacco

  • Fluency in Slovenian (both spoken and written) is essential.
  • Passion for providing exceptional customer service.
  • Previous experience in customer care or a related field is a plus.
  • Ability to thrive in a remote working environment.
  • Outstanding communication skills and a proactive attitude.
  • Comfortable using technology and willing to embrace new tools.
  • A genuine desire to experience life in sunny Greece while working.

  • As a Customer Care Agent, you'll be the friendly voice assisting Slovenian-speaking clients.
  • Address clients' queries and ensure they have a delightful experience with the products.
  • Build rapport with clients to help foster loyalty.

Communication SkillsCustomer serviceAttention to detailWritten communication

Posted 2 months ago
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Apply

📍 Greece, Germany

🔍 Hospitality

  • Fluency in German and English.
  • Strong customer service skills and a deep passion for the hospitality industry.
  • Experience in accommodation services, hospitality, or customer support is advantageous.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and effectively in a remote setting.
  • Strong problem-solving abilities and attention to detail.
  • Access to a reliable internet connection and a quiet workspace at home.

  • Provide outstanding support to clients seeking accommodations.
  • Ensure clients receive tailored assistance throughout their experience.
  • Establish positive relationships with guests through friendly and proactive approach.
  • Guide clients through the booking process and address inquiries efficiently.

Communication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationInterpersonal skillsFluency in English

Posted 2 months ago
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