Polish Speaking Customer Support for Virtual Job & Freelance Platforms Dept

View full description

Requirements:

• Fluency in Polish (written and spoken) is essential.
• A strong commitment to providing excellent customer service.
• Outstanding communication and interpersonal skills.
• Ability to work effectively in a remote environment with excellent organizational skills.

Responsibilities:

• Provide exceptional customer support to Polish-speaking clients through phone, email, and chat.
• Assist users with inquiries regarding our virtual job and freelance platforms, helping them find suitable opportunities.
• Maintain accurate documentation of customer interactions in our CRM system.
• Collaborate with team members to achieve service level objectives and enhance user satisfaction.
• Participate in ongoing training to stay updated on platform features and industry trends.