Dutch Speaking Jobs In Greece

With Kind Regards, Patrique Mercier CEO The House Of Mercier Group

Related companies:

🏢 Patrique Mercier Recruitment JP

🏢 Mercier Consultancy

🏢 Patrique Mercier Recruitment PT

Jobs at this company:

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🔥 Dutch-speaking Customer Advisor for Home Appliances Brand in Greece

Posted about 2 months ago

📍 Greece

🔍 Home Appliances

🔧 Requirements

Fluency in Dutch (both written and spoken) is mandatory; proficiency in English is a plus.
Experience in customer service, preferably in retail or with home appliances, is an advantage.
Strong communication skills and a customer-centric mindset.
Ability to work both independently and collaboratively as part of a team.
Familiarity with customer service software and basic computer applications.
Proactive approach to problem-solving and a positive attitude.
Flexibility to work various shifts, including evenings and weekends as needed.

💡 Responsibilities

Respond to customer inquiries across various communication channels including phone, email, and chat.
Provide detailed information about home appliance products, features, and promotions to assist customers in their purchasing decisions.
Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
Document customer interactions and feedback accurately for continual service improvement.
Collaborate with team members to enhance service delivery and share best practices.
Stay updated on product knowledge, company policies, and industry trends related to home appliances.
Contribute positively to the team environment and support team objectives.

Communication SkillsCustomer serviceActive listeningCustomer support

Posted about 2 months ago

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🔥 Dutch-speaking Customer Advisor for E-Commerce Company in Greece

Posted about 2 months ago

📍 Greece

🔍 E-Commerce

🔧 Requirements

Fluency in Dutch (both written and spoken) is required; proficiency in English is highly desirable.
Experience in customer service or a similar role in e-commerce is preferred.
Strong communication skills and a customer-centric mindset.
Ability to work efficiently in a fast-paced environment and manage multiple tasks.
Familiarity with e-commerce platforms and CRM software.
Excellent problem-solving skills and attention to detail.
Flexibility to work varying shifts, including weekends, as needed.

💡 Responsibilities

Manage customer inquiries through various channels, including phone, email, and live chat, ensuring timely responses.
Provide accurate product information and guidance to help customers make informed decisions.
Assist customers with order placement, payment processes, and shipping inquiries.
Effectively resolve customer complaints and escalate issues when necessary.
Keep detailed records of customer interactions and feedback to enhance service quality.
Collaborate with logistics and product teams to inform customers about order status and delivery updates.
Stay up-to-date with e-commerce trends, products, and best practices in customer service.

Communication SkillsProblem SolvingCustomer serviceAttention to detailMultitaskingCRM

Posted about 2 months ago

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🔥 Dutch Speaking Client Support Representative - Athens or Remote In Greece

Posted about 2 months ago

📍 Greece

🔍 Client Support

🔧 Requirements

Fluency in Dutch (both written and spoken) is necessary.
Proficiency in English; knowledge of other languages is an advantage.
Prior experience in client support or customer service is preferred.
Excellent communication and interpersonal skills with an emphasis on relationship building.
Strong problem-solving abilities and a proactive approach to customer inquiries.
Familiarity with customer support software and ticketing systems is a plus.
A positive attitude, adaptability, and a desire for personal and professional growth.

💡 Responsibilities

Act as the primary contact for Dutch-speaking clients through various channels, including phone, email, and chat.
Resolve client inquiries and issues promptly while providing detailed and accurate product information.
Coordinate communication between clients and internal teams, ensuring a smooth service delivery.
Document client interactions and insights to assist in improving service processes.
Support new client onboarding and offer continuous assistance during their engagement with us.
Keep updated on company offerings and industry developments to provide the best support possible.
Foster a positive company image and strive for high levels of client satisfaction.

Communication SkillsCustomer serviceExcellent communication skillsProblem-solving skillsFluency in EnglishTroubleshootingActive listeningClient relationship management

Posted about 2 months ago

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🔥 Dutch Speaking Roadside Assistance Coordinator - Remote In Greece

Posted about 2 months ago

📍 Greece

🧭 Full-Time

🔍 Roadside Assistance

🔧 Requirements

Fluent in Dutch, with strong English communication skills preferred.
Experience in customer service or related coordination positions is beneficial.
Excellent verbal and written communication abilities.
Strong analytical and problem-solving skills, particularly under pressure.
Ability to manage multiple tasks and prioritize effectively in a remote environment.
Familiarity with automotive situations and roadside assistance terminology is a plus.
Must have a reliable internet connection and a suitable home office setup.

💡 Responsibilities

Handle incoming roadside assistance calls from Dutch-speaking customers with professionalism and empathy.
Assess the situation and provide clear instructions or coordinates for dispatching assistance services.
Maintain effective communication with customers, keeping them informed throughout the assistance process.
Document all assistance requests and resolutions accurately in our tracking system.
Collaborate with external service providers to ensure prompt and efficient assistance is delivered.
Stay informed about regional travel conditions, local service providers, and best practices in roadside assistance.
Conduct follow-up calls to gather feedback and ensure high customer satisfaction levels.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceDocumentation

Posted about 2 months ago

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