Czech Speaking Customer Support for Virtual Assistant Department

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Requirements:

• Fluency in Czech (written and spoken) is essential.
• Strong commitment to providing excellent customer service.
• Previous experience in customer support is a plus but not mandatory.
• Outstanding communication and interpersonal skills.
• A proactive team player with a can-do attitude.
• Strong analytical skills and attention to detail.
• Ability to work effectively in a remote setting while managing time efficiently.

Responsibilities:

• Deliver exceptional customer support to Czech-speaking clients through various communication channels.
• Assist customers with inquiries related to virtual assistant services and provide effective solutions.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service goals and enhance customer satisfaction.
• Participate in ongoing training to stay informed about industry trends and service improvements.