Spanish Speaking Customer Support for Online Bookstore Department

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Requirements:

• Fluency in Spanish (written and spoken) is essential.
• A genuine passion for books and literature.
• Excellent communication and interpersonal skills.
• A proactive team player who enjoys providing outstanding service.
• Strong analytical skills and attention to detail.
• Ability to work efficiently in a remote setting with excellent organizational skills.

Responsibilities:

• Provide exceptional customer support to Spanish-speaking clients through various communication channels.
• Assist customers with inquiries regarding book availability, orders, and our services.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to achieve service goals and enhance overall customer satisfaction.
• Participate in ongoing training and development to stay updated on book releases and industry trends.