Dutch Speaking Banking Support Specialist - Paid Relocation to Greece
Company:Patrique Mercier Recruitment JP
Location:Amsterdam, North Holland, Netherlands; Rotterdam, South Holland, Netherlands; The Hague, South Holland, Netherlands
Languages:Dutch, English
Skills:
Communication SkillsAttention to detailOrganizational skillsInterpersonal skillsFluency in EnglishCRMCustomer support
Requirements:
Fluent in Dutch and English, both written and spoken. Strong communication and interpersonal skills with a customer-centered approach. Previous experience in a customer support role, ideally within banking or finance, is preferred. Ability to handle inquiries and solve problems in a fast-paced environment. Detail-oriented with strong organizational skills. A collaborative team player with a positive attitude. Willingness to relocate to Greece and embrace a new cultural experience.
Responsibilities:
Respond to inquiries from Dutch-speaking customers via phone, email, and chat regarding banking services. Provide guidance on banking products, account openings, and other financial services. Effectively troubleshoot customer issues and resolve them promptly. Document all customer interactions accurately in the CRM system. Work closely with team members to improve service efficiency and contribute to customer satisfaction. Participate in training and development programs to enhance product knowledge and service skills.
