Patrique Mercier Recruitment FR

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Click on the languages to learn more about how we can help you find your dream job abroad.

Related companies:

🏢 Patrique Mercier Recruitment Nordic

🏢 Mercier Consultancy BG

🏢 Patrique Mercier Recruitment PT

Jobs at this company:

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🔥 French Speaking Travel Representative - Remote in Greece

Posted about 1 month ago

📍 Greece

🔍 Travel

🔧 Requirements

Fluency in French and English, both spoken and written.
Prior experience in customer service, particularly in the travel industry, is preferred.
Strong interpersonal and communication skills with a customer-centric mindset.
Able to manage time efficiently and handle multiple tasks in a fast-paced environment.
Proficient with CRM tools and other customer support technologies.
Exceptional organizational skills and attention to detail.
Willingness to work flexible hours, including weekends or evenings if necessary.

💡 Responsibilities

Provide outstanding customer support to French-speaking clients via various communication channels including phone, email, and chat.
Handle customer inquiries, troubleshoot issues, and offer solutions regarding our travel services.
Ensure customer satisfaction by addressing their needs effectively and efficiently.
Document customer interactions and maintain accurate records in our CRM system.
Collaborate with other team members to enhance the overall customer experience.
Stay informed about our travel offerings and company updates to assist customers accurately.
Gather and report customer feedback to help improve our service offerings.

REST APICommunication SkillsCustomer serviceOrganizational skillsTime ManagementMicrosoft Office SuiteFluency in EnglishCRMCustomer supportEnglish communication

Posted about 1 month ago

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🔥 Portuguese Speaking Customer Success Representative for Spotify - Remote in Gree

Posted about 1 month ago

📍 Greece

🔍 Customer Service

🔧 Requirements

Fluency in Portuguese and English, both written and spoken.
Experience in customer service, customer success, or a related field is preferred.
Excellent communication and interpersonal skills.
Strong problem-solving skills with a customer-first approach.
Able to handle multiple priorities effectively and work well under pressure.
Familiarity with CRM software and general computer applications.
A proactive attitude towards helping customers enhance their Spotify experience.

💡 Responsibilities

Provide exceptional customer support to Portuguese-speaking Spotify users via email, chat, and phone.
Assist customers with questions regarding their accounts, Spotify features, and technical issues.
Proactively engage with users to help them fully utilize Spotify's services and maximize their experience.
Efficiently troubleshoot and resolve customer issues to ensure a positive experience.
Ensure accurate documentation of all customer interactions in the CRM system for future reference and analysis.
Collaborate with various teams within Spotify to enhance service delivery and customer satisfaction.
Stay current on Spotify features and developments to provide informed support to users.

Communication SkillsFluency in EnglishTroubleshootingCRMCustomer supportCustomer Success

Posted about 1 month ago

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🔥 Portuguese Speaking Online Media Consultant - Athens (Remote in Greece)

Posted about 1 month ago

📍 Greece

🔍 Online Media Consulting

🔧 Requirements

Fluency in Portuguese and English, with strong verbal and written communication skills.
Experience in online media consulting, digital marketing, or a related field.
Solid understanding of digital marketing tools, social media platforms, and online advertising strategies.
Strong analytical skills with the ability to interpret data and provide strategic insights.
Excellent organizational skills, capable of managing multiple projects simultaneously.
Familiarity with CRM systems and marketing analytics tools is beneficial.
Self-motivated and able to thrive in a remote work environment.

💡 Responsibilities

Engage with Portuguese-speaking clients to understand their online media objectives and develop personalized solutions.
Provide expert insights on digital marketing strategies, including social media, content creation, and online advertising.
Conduct comprehensive market research to identify trends and growth opportunities specific to the Portuguese market.
Monitor, analyze, and report on the performance of digital campaigns, offering actionable recommendations for optimization.
Collaborate with internal teams to execute integrated marketing strategies that align with client goals.
Build and maintain strong relationships with clients through consistent communication and top-notch service.
Stay updated on digital marketing innovations and best practices to continually enhance client offerings.

Data AnalysisGoogle AnalyticsContent creationCommunication SkillsAnalytical SkillsSEORESTful APIsMarket ResearchDigital MarketingCRMA/B testing

Posted about 1 month ago

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🔥 Dutch Speaking Client Consultant | Tourism Sector - Remote in Greece

Posted about 1 month ago

📍 Greece

🔍 Tourism

🔧 Requirements

Fluency in Dutch and English, both written and verbal.
Prior experience in customer service, ideally in the travel or tourism sector.
Exceptional communication and interpersonal skills with a strong customer-oriented mindset.
Effective problem-solving skills to address client inquiries promptly and professionally.
Able to multitask and thrive in a fast-paced work environment.
Familiarity with CRM systems and basic computer software is advantageous.
Genuine passion for travel and a desire to assist clients in creating unforgettable travel experiences.

💡 Responsibilities

Interact with Dutch-speaking clients to assess their travel requirements and deliver personalized tourism solutions.
Guide clients through inquiries related to travel bookings, packages, cancellations, and travel guidelines.
Provide high-quality customer service through various communication platforms, including phone, email, and live chat.
Effectively resolve client concerns while maintaining a friendly and professional demeanor.
Accurately log client interactions in the CRM system to ensure quality service and continuous improvement.
Work closely with team members and tourism partners to ensure a seamless experience for clients.
Stay informed about the latest travel trends, destinations, and promotions to offer the best advice to clients.

Communication SkillsCustomer serviceMultitaskingInterpersonal skillsProblem-solving skillsCRMEnglish communication

Posted about 1 month ago

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