Patrique Mercier Recruitment FR

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Click on the languages to learn more about how we can help you find your dream job abroad.

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📍 Greece

🧭 Full-Time

🔍 Customer Service

  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer service or similar roles is an advantage.
  • Excellent communication skills.
  • Ability to multitask and thrive in a dynamic environment.
  • Familiarity with CRM tools and customer service technologies.
  • Attention to detail and strong organizational abilities.
  • Deliver exceptional customer service to Spanish-speaking clients via phone, email, and chat.
  • Address and resolve customer inquiries, concerns, and feedback.
  • Utilize effective problem-solving skills to ensure customer satisfaction.
  • Maintain detailed records of customer interactions in the CRM system.
  • Work collaboratively with other teams to meet customer needs.
  • Stay updated on product offerings and company policies.
  • Collect customer feedback for service improvement.

Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsFluency in EnglishCRM

Posted 1 day ago
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📍 Greece

🔍 Hospitality

  • Fluency in Spanish and English, both written and spoken.
  • 1-2 years of experience in hospitality, customer service, or a related field is preferred.
  • Exceptional communication and interpersonal skills with a focus on client care.
  • Strong problem-solving capabilities to efficiently handle inquiries and resolve issues.
  • Proficiency in using booking systems and CRM software is an advantage.
  • Ability to multitask and maintain high organization in a remote work setting.
  • Self-motivated with the ability to work independently as part of a remote team.
  • A true passion for the hospitality industry and a commitment to helping clients find the perfect accommodation.
  • Offer outstanding support to Spanish-speaking clients as they search for accommodation options.
  • Manage the entire booking process, including answering inquiries, making reservations, and handling modifications or cancellations.
  • Provide detailed information about accommodations, amenities, and local attractions to clients.
  • Establish and maintain excellent relationships with clients and accommodation providers.
  • Proactively address client concerns and special requests to ensure high levels of satisfaction.
  • Accurately document all client interactions in our booking system.
  • Keep informed about local accommodation choices and industry trends to provide precise recommendations.

Communication SkillsProblem SolvingCustomer serviceFluency in EnglishActive listeningClient relationship managementCRMCustomer support

Posted 1 day ago
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📍 Greece

🧭 Full-Time

🔍 Fashion E-Commerce

  • Fluency in Spanish and English, both written and spoken.
  • Previous experience in customer support in the fashion or e-commerce sector.
  • Passion for fashion and knowledge of current trends.
  • Exceptional communication skills.
  • Competence in using customer service software and CRM applications.
  • Proactive problem-solver.
  • Strong organizational skills.
  • Deliver top-notch customer support through email, chat, and phone.
  • Assist customers with inquiries regarding orders, product details, returns, and payment issues.
  • Resolve customer complaints and problems efficiently.
  • Process and manage customer orders accurately.
  • Stay up-to-date with the latest fashion trends.
  • Collaborate with other departments to enhance customer experience.
  • Record customer interactions in the CRM system.

Fluency in EnglishCRMCustomer support

Posted 1 day ago
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📍 Greece

🧭 Full-Time

🔍 Banking

  • Fluency in Spanish and English
  • Experience in customer service
  • Knowledge of banking products is an asset
  • Familiarity with CRM systems
  • Proficiency in Microsoft Office applications
  • Strong analytical and problem-solving skills
  • Deliver outstanding customer service through various channels
  • Assist clients with inquiries about bank accounts and transactions
  • Provide guidance on banking processes
  • Document customer interactions in CRM
  • Collaborate to resolve banking issues
  • Gather and analyze customer feedback
  • Ensure compliance with banking regulations

Analytical SkillsCustomer serviceMicrosoft OfficeAttention to detailComplianceProblem-solving skillsFluency in English

Posted 1 day ago
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📍 Greece

  • Fluency in German and English, both written and spoken; additional languages are a plus.
  • Relevant experience in your job area of interest (customer service, IT, marketing, etc.).
  • Strong communication and interpersonal skills, with the ability to work collaboratively in a remote environment.
  • Ability to adapt to new challenges and actively seek solutions.
  • Proficiency in relevant software and tools related to your role.
  • Willingness to relocate to Greece (fully paid relocation package provided).
  • A positive attitude, strong work ethic, and a passion for delivering exceptional results.
  • Engage in diverse job roles that may encompass customer service, IT support, digital marketing, sales, and more, depending on your background and expertise.
  • Utilize your language skills to communicate effectively with German-speaking clients or partners.
  • Support teams in achieving their objectives while maintaining high standards of service and professionalism.
  • Collaborate with colleagues across different departments to ensure excellent service delivery and project success.
  • Participate in training and development opportunities to expand your skill set and career potential.
  • Stay informed about industry trends and best practices to contribute to your team's success.

Customer serviceFluency in EnglishSales experienceDigital MarketingTechnical support

Posted about 1 month ago
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📍 Greece

  • Fluency in German and English, both written and spoken.
  • Prior experience in a technical support or advisory role is advantageous.
  • Strong technical acumen with a solid understanding of IT systems and applications.
  • Excellent problem-solving skills and the ability to work effectively under pressure.
  • Outstanding communication skills and a commitment to exceptional customer service.
  • Familiarity with CRM systems and technical support tools is a plus.
  • Ability to work independently in a remote setting, managing time and priorities effectively.
  • Deliver high-quality technical support to German-speaking customers through multiple channels including phone, email, and live chat.
  • Diagnose and resolve a variety of technical issues efficiently to ensure maximum customer satisfaction.
  • Accurately document all customer interactions and solutions in our CRM system.
  • Educate clients on the effective use of our products and services, promoting best practices.
  • Collaborate with cross-functional teams to provide customer insights and contribute to continuous product improvement.
  • Perform follow-up communications with customers to confirm the resolution and enhance their experience.
  • Keep up to date with product updates and industry trends to offer informed support.

TroubleshootingTechnical supportCRM

Posted about 1 month ago
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📍 Greece

🧭 Full-Time

🔍 Hospitality

  • Fluency in Portuguese and English, both written and spoken
  • Experience in customer service or hospitality is an advantage
  • Proficient problem-solving abilities
  • Familiarity with booking systems and CRM tools preferred
  • High attention to detail and organizational skills
  • Assist Portuguese-speaking clients with their inquiries
  • Manage bookings, reservations, and cancellations
  • Provide information about services and attractions
  • Develop and maintain relationships with clients
  • Address and resolve client concerns
  • Document client interactions and maintain records
  • Stay updated on industry trends

Customer serviceAttention to detailOrganizational skillsFluency in EnglishCRM

Posted about 1 month ago
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📍 Greece

  • Fluency in Norwegian and English, both written and spoken.
  • Prior experience in technical support or customer service is highly advantageous.
  • Strong technical aptitude and familiarity with software, hardware, and IT troubleshooting methods.
  • Excellent problem-solving skills and the ability to work independently.
  • Outstanding communication skills with a strong commitment to customer satisfaction.
  • Experience with CRM software and remote support tools is a plus.
  • Able to manage multiple tasks effectively in a remote working environment.
  • Provide top-notch technical support to Norwegian-speaking customers via phone, email, and live chat.
  • Identify, troubleshoot, and resolve technical issues related to our products and services promptly and efficiently.
  • Assist customers in understanding product features and guide them to enhance their overall user experience.
  • Document all customer interactions and solutions accurately in our CRM system.
  • Coordinate with internal teams to escalate unresolved issues and contribute insights for continuous product improvement.
  • Follow up with customers to ensure their satisfaction with the solutions provided.
  • Stay updated on product changes and industry trends to deliver informed and effective support.

TroubleshootingTechnical supportCRMCustomer support

Posted about 1 month ago
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📍 Greece

🔍 Cloud services

  • Fluency in Hebrew and English, both written and spoken.
  • Previous experience in a consulting or client support role focused on digital solutions or cloud services.
  • Strong understanding of cloud computing technologies and their practical applications in business.
  • Excellent communication and relationship-building skills.
  • Self-motivated with the ability to work independently in a remote setting.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Strong analytical skills with a proactive approach to problem-solving.
  • Deliver expert consultancy on cloud services and solutions to Hebrew-speaking clients.
  • Analyze client business needs and design customized cloud strategies to enhance their operational efficiencies.
  • Conduct engaging product demonstrations and training sessions to ensure clients understand the benefits of cloud solutions.
  • Collaborate with technical teams to support the implementation and integration of cloud services for clients.
  • Maintain strong relationships with clients, ensuring their ongoing satisfaction and addressing any concerns.
  • Stay current with industry trends and developments in cloud technology to provide clients with relevant insights.
  • Assist clients in troubleshooting and optimizing their cloud-based solutions.

Cloud ComputingAnalytical SkillsMicrosoft Office SuiteTroubleshootingCRM

Posted about 1 month ago
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📍 Greece

  • Fluency in at least one Nordic language (Danish, Swedish, Norwegian, or Finnish) and English, both spoken and written.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities with a customer-focused mindset.
  • Able to multitask efficiently and handle stress in a fast-paced environment.
  • Proficient in using CRM software and basic computer applications.
  • Enthusiastic and dedicated to delivering exceptional customer service.
  • Provide exemplary support to Nordic-speaking clients through multiple communication channels, including phone, email, and live chat.
  • Respond to inquiries regarding products, services, and account issues with professionalism and efficiency.
  • Troubleshoot and resolve customer complaints, ensuring a positive client experience throughout the process.
  • Accurately document customer interactions in the CRM system for follow-up and reporting purposes.
  • Collaborate with team members to uphold high service standards and enhance overall customer satisfaction.
  • Identify areas for improvement in service delivery and actively participate in team initiatives to implement changes.
  • Stay updated on product knowledge to assist clients accurately and with confidence.

DocumentationFluency in EnglishTroubleshootingCRMCustomer support

Posted about 1 month ago
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