Patrique Mercier Recruitment FR

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Click on the languages to learn more about how we can help you find your dream job abroad.

Related companies:

🏢 Patrique Mercier Recruitment

🏢 Patrique Mercier Recruitment TR

🏢 The House Of Mercier

Jobs at this company:

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🔥 Italian Speaking Customer Service - Remote in Greece

Posted 2024-11-19

📍 Greece

Fluency in Italian and English, both written and spoken.
Previous experience in customer service, preferably in a remote or online environment.
Strong communication and listening skills.
Ability to troubleshoot issues and provide effective solutions to customers.
Proficient in customer service tools and Microsoft Office applications.
Detail-oriented, organized, and able to manage multiple tasks simultaneously.
Passion for delivering outstanding customer service and a positive customer experience.

Provide exceptional customer service to Italian-speaking clients via phone, email, and chat, addressing their inquiries and concerns.
Assist customers with account management, product information, and troubleshooting as needed.
Handle customer complaints professionally, ensuring effective solutions that enhance satisfaction.
Document customer interactions thoroughly and accurately in the CRM system.
Collaborate with other departments to resolve issues and improve the overall customer experience.
Stay informed about company products and services to offer knowledgeable assistance.
Gather and report feedback from customers to contribute to service improvement initiatives.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationMicrosoft Office Suite

Posted 2024-11-19

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🔥 Italian Speaking Social Media Content Moderators - Remote in Greece

Posted 2024-11-16

📍 Greece

Fluency in Italian and English, both written and spoken.
Previous experience in social media moderation, community management, or a related field is preferred.
Strong understanding of various social media platforms and user engagement strategies.
Excellent communication skills along with strong attention to detail.
Ability to handle sensitive issues with professionalism and discretion.
Proficiency in using content moderation tools and social media analytics software.
Ability to work independently and efficiently manage multiple tasks in a remote work environment.

Monitor and moderate user-generated content to ensure adherence to community guidelines and standards.
Engage with users through prompt and professional responses to comments and messages, fostering a supportive community atmosphere.
Identify, escalate, and report inappropriate content or user behavior to the appropriate teams.
Conduct research on current trends and interests of the Italian audience to enhance engagement and content relevance.
Collaborate with content teams to suggest improvements and generate valuable, audience-focused material.
Compile reports on user interactions and content trends to help inform strategic initiatives.
Stay current with social media trends and ensure compliance with platform policies for effective moderation.

Communication SkillsAttention to detailWritten communicationMultitasking

Posted 2024-11-16

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🔥 Italian Speaking Video Streaming Support - Remote in Greece

Posted 2024-11-16

📍 Greece

🔍 Digital media or streaming sectors

Fluency in Italian and English, with strong written and verbal communication skills.
Experience in customer support, particularly in the digital media or streaming sectors.
Strong technical skills and familiarity with video streaming platforms and technologies.
Excellent problem-solving skills and keen attention to detail.
Strong communication and interpersonal skills, with a commitment to customer satisfaction.
Experience using CRM software and support ticketing systems.
Ability to work independently and effectively in a remote team environment.

Provide outstanding customer support to Italian-speaking users facing challenges with video streaming services.
Troubleshoot and resolve various technical issues related to video playback, account access, and subscription inquiries.
Educate users about product features to help them maximize their streaming experience.
Maintain accurate records of customer interactions and track resolutions within our CRM system.
Collaborate with technical teams to address complex inquiries and improve the overall quality of support.
Stay informed on the latest updates in the industry and product offerings to provide knowledgeable assistance.
Collect and relay customer feedback to support service enhancements and product development initiatives.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-16

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🔥 Italian Speaking IT Representatives - Remote in Greece

Posted 2024-11-15

📍 Greece

🔍 IT Support

Fluency in Italian and English, with excellent written and verbal communication skills.
Previous experience in IT support or a related technical role is preferred.
Solid understanding of IT systems, products, and services.
Strong analytical and problem-solving abilities.
Ability to communicate complex technical information clearly and effectively.
Familiarity with IT support software and CRM systems.
Strong interpersonal skills and a commitment to providing exceptional customer service.

Act as the first point of contact for Italian-speaking clients seeking IT support.
Troubleshoot and resolve a variety of technical issues via phone, email, and chat.
Document all client interactions and solutions comprehensively in the CRM system.
Collaborate with IT team members to ensure effective service delivery.
Provide training and guidance to clients on software and hardware usage.
Identify opportunities for process improvement within IT services.
Maintain a strong customer-centric approach to build lasting client relationships.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-15

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🔥 Italian Speaking Customer Service for High-End Coffee Machines- Remote in Greece

Posted 2024-11-15

📍 Greece

🔍 High-end coffee machines

Fluency in Italian and English, both written and spoken.
Experience in customer service, preferably in the luxury goods or home appliance sector.
Excellent communication and interpersonal skills.
Ability to troubleshoot and solve customer issues in a timely manner.
Proficiency in customer service software and Microsoft Office applications.
Detail-oriented with strong organizational skills.
A passion for coffee and a desire to share product knowledge with customers.

Provide outstanding customer service to Italian-speaking clients through various channels, including phone, email, and chat.
Assist customers with inquiries regarding high-end coffee machines, including troubleshooting and product recommendations.
Guide customers through the purchasing process, ensuring they choose the right products for their needs.
Manage any returns, exchanges, or complaints professionally, ensuring customer satisfaction throughout.
Document all customer interactions accurately and maintain detailed service records.
Collaborate with technical support and sales teams to resolve complex issues effectively.
Stay updated on product knowledge and industry trends to provide the best possible advice to customers.

Communication SkillsProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationMicrosoft Office Suite

Posted 2024-11-15

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🔥 Italian Speaking Digital Products Business Representative - Remote in Greece

Posted 2024-11-15

📍 Greece

🔍 Digital products

Proficiency in Italian and English, with strong written and verbal skills.
Previous experience in sales or business development, ideally within the digital products or tech landscape.
Solid understanding of digital marketing and online business solutions.
Exceptional communication and interpersonal skills, with an ability to build rapport.
Self-motivated and capable of thriving in a remote work environment.
Familiarity with CRM systems and Microsoft Office suite.
Results-driven with strong analytical and problem-solving abilities.

Seek out and engage new business opportunities within the digital products realm, particularly in the Italian-speaking market.
Establish and maintain strong relationships with clients to facilitate sales growth and customer loyalty.
Perform comprehensive market research to identify trends, customer demands, and business opportunities.
Work closely with marketing and product teams to ensure alignment with client requirements and market needs.
Present and demonstrate digital products to potential clients compellingly and effectively.
Achieve and exceed defined sales targets, while ensuring a high level of customer excellence.
Gather and provide insights to internal teams to inform product features and enhancements.

Business DevelopmentBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMicrosoft OfficeNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-15

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🔥 Italian Speaking Customer Service Banking - Remote in Greece

Posted 2024-11-15

📍 Greece

🔍 Banking

Fluency in Italian and English, both written and spoken.
Experience in customer service, preferably in the banking or financial sector.
Familiarity with banking products and services is a plus.
Excellent communication and interpersonal skills with a commitment to customer satisfaction.
Ability to handle sensitive customer information with confidentiality and professionalism.
Proficient in customer service software and Microsoft Office suite.
Strong analytical skills and a keen attention to detail.

Provide top-notch customer service to Italian-speaking banking clients through phone, email, and chat channels.
Assist customers with inquiries regarding their accounts, transactions, and a variety of banking products and services.
Guide clients on banking procedures, policies, and compliance requirements effectively.
Resolve customer complaints and issues promptly while ensuring high levels of client satisfaction.
Document all customer interactions accurately in the CRM system to maintain organized records.
Collaborate with internal teams to manage complex banking inquiries and enhance overall customer experience.
Stay updated on the latest banking products and industry trends to provide informed assistance.

Analytical SkillsCustomer serviceMicrosoft OfficeAttention to detailComplianceMicrosoft Office Suite

Posted 2024-11-15

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🔥 Italian Speaking Technical Support for Customers - Remote in Greece

Posted 2024-11-15

📍 Greece

Fluency in Italian and English, both written and spoken.
Previous experience in technical support or customer service positions is highly preferred.
Strong technical aptitude with a solid understanding of IT systems and troubleshooting processes.
Exceptional analytical and problem-solving skills.
Outstanding communication skills with a focus on providing excellent customer service.
Experience with CRM software and remote support tools is an advantage.
Able to work independently in a remote environment while managing multiple tasks effectively.

Provide top-quality technical support to Italian-speaking customers through phone, email, and live chat.
Identify, troubleshoot, and resolve technical issues related to our products and services efficiently.
Educate customers about product features and assist them in making the most of their products.
Document all customer interactions and solutions accurately within the CRM system.
Collaborate with technical teams to escalate unresolved issues and provide feedback for product enhancement.
Ensure customer satisfaction by conducting follow-ups to confirm that their issues have been resolved.
Stay informed about product updates and industry best practices to provide the most effective support.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-15

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🔥 Italian Speaking Interaction Expert for Car Rental Service - Remote in Greece

Posted 2024-11-15

📍 Greece

🔍 Automotive or rental sector

Fluency in Italian and English, both spoken and written.
Prior experience in customer service is preferred, especially in the automotive or rental sector.
Strong communication skills with a focus on customer satisfaction.
Attention to detail and excellent organizational skills.
Professional and patient demeanor when handling customer inquiries.
Proficient in using CRM systems and standard office software.
Willingness to work flexible hours, including weekends and holidays.

Deliver outstanding customer support to Italian-speaking customers via phone, email, and chat.
Guide customers through the rental process, aiding them with reservations and vehicle selection.
Effectively resolve customer questions and concerns to ensure seamless rental experiences.
Collaborate with rental locations to ensure vehicle availability and optimize operations.
Gather customer feedback to improve service quality and enhance satisfaction.
Accurately document all customer interactions and transactions in the CRM system.
Stay updated on rental policies, available vehicles, and promotions.

Communication SkillsCustomer serviceAttention to detailOrganizational skillsWritten communication

Posted 2024-11-15

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🔥 Italian Speaking Sales Representatives for Logistics Services - Remote in Greece

Posted 2024-11-15

📍 Greece

🔍 Logistics

Fluency in Italian and English, both written and spoken.
Demonstrated sales experience, preferably in logistics or supply chain management.
Excellent communication and interpersonal skills, with the ability to build strong relationships.
Self-motivated, goal-oriented, and passionate about achieving sales success.
Understanding of logistics services and the capacity to tailor solutions to client needs.
Proficient in CRM software and Microsoft Office applications.
Strong organizational skills with the ability to manage multiple tasks efficiently from a remote setting.

Develop and maintain relationships with potential clients interested in logistics services tailored to their needs in the Italian market.
Identify new business opportunities and create a strategic sales pipeline through proactive outreach.
Present engaging sales pitches and customized proposals to effectively communicate the value of logistics solutions.
Conduct thorough market research to understand industry trends and competitive dynamics.
Achieve and exceed defined sales targets and contribute to the success of the company's objectives.
Collaborate with internal teams to ensure timely service delivery and high levels of customer satisfaction.
Provide ongoing client support, addressing inquiries and resolving issues promptly.

Business DevelopmentBusiness developmentGoCommunication SkillsCollaborationProblem SolvingMicrosoft OfficeNegotiationOrganizational skillsWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-15

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Patrique Mercier Recruitment FR

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