Patrique Mercier Recruitment FR

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Click on the languages to learn more about how we can help you find your dream job abroad.

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📍 Greece

  • Fluency in German and English, both written and spoken; additional languages are a plus.
  • Relevant experience in your job area of interest (customer service, IT, marketing, etc.).
  • Strong communication and interpersonal skills, with the ability to work collaboratively in a remote environment.
  • Ability to adapt to new challenges and actively seek solutions.
  • Proficiency in relevant software and tools related to your role.
  • Willingness to relocate to Greece (fully paid relocation package provided).
  • A positive attitude, strong work ethic, and a passion for delivering exceptional results.
  • Engage in diverse job roles that may encompass customer service, IT support, digital marketing, sales, and more, depending on your background and expertise.
  • Utilize your language skills to communicate effectively with German-speaking clients or partners.
  • Support teams in achieving their objectives while maintaining high standards of service and professionalism.
  • Collaborate with colleagues across different departments to ensure excellent service delivery and project success.
  • Participate in training and development opportunities to expand your skill set and career potential.
  • Stay informed about industry trends and best practices to contribute to your team's success.

Customer serviceFluency in EnglishSales experienceDigital MarketingTechnical support

Posted 19 days ago
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📍 Greece

  • Fluency in German and English, both written and spoken.
  • Prior experience in a technical support or advisory role is advantageous.
  • Strong technical acumen with a solid understanding of IT systems and applications.
  • Excellent problem-solving skills and the ability to work effectively under pressure.
  • Outstanding communication skills and a commitment to exceptional customer service.
  • Familiarity with CRM systems and technical support tools is a plus.
  • Ability to work independently in a remote setting, managing time and priorities effectively.
  • Deliver high-quality technical support to German-speaking customers through multiple channels including phone, email, and live chat.
  • Diagnose and resolve a variety of technical issues efficiently to ensure maximum customer satisfaction.
  • Accurately document all customer interactions and solutions in our CRM system.
  • Educate clients on the effective use of our products and services, promoting best practices.
  • Collaborate with cross-functional teams to provide customer insights and contribute to continuous product improvement.
  • Perform follow-up communications with customers to confirm the resolution and enhance their experience.
  • Keep up to date with product updates and industry trends to offer informed support.

TroubleshootingTechnical supportCRM

Posted 19 days ago
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📍 Greece

  • Fluency in German and English, with strong communication skills both written and spoken.
  • Previous experience in IT support or a related technical field is preferred.
  • Excellent analytical and problem-solving skills with a focus on customer service.
  • Strong interpersonal skills and the ability to work collaboratively in a team environment.
  • Familiarity with CRM systems and remote assistance tools is beneficial.
  • Ability to manage multiple tasks efficiently while working independently in a remote setting.
  • A passion for technology and a commitment to ongoing professional growth.
  • Provide high-quality IT support to German-speaking customers through various communication channels, including phone, email, and chat.
  • Diagnose and troubleshoot a wide range of hardware and software issues to ensure customer satisfaction.
  • Guide clients in utilizing products and services effectively, offering support and best practices.
  • Accurately document client interactions and technical resolutions in the CRM system.
  • Collaborate with technical teams to escalate complex issues and recommend improvements.
  • Conduct follow-ups with customers to verify resolution and ensure satisfaction with services.
  • Stay informed on new product updates and emerging technologies to enhance support capabilities.

TroubleshootingTechnical supportCRM

Posted 19 days ago
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📍 Greece

🔍 Hospitality

  • Fluency in Portuguese and English, both written and spoken.
  • Experience in customer service, hospitality, or related fields is a strong advantage.
  • Excellent communication and customer service skills, with a focus on customer satisfaction.
  • Proficient problem-solving abilities to manage client inquiries effectively.
  • Familiarity with booking systems and customer relationship management (CRM) tools is preferred.
  • High attention to detail and organizational skills, capable of handling multiple tasks.
  • A self-motivated individual who excels in a remote working environment.
  • A passion for the hospitality industry and a commitment to helping clients find the right solutions.
  • Assist Portuguese-speaking clients with their inquiries and requirements in a professional manner.
  • Manage bookings, reservations, and cancellations while ensuring accuracy and efficiency.
  • Provide detailed information about services, accommodations, and attractions available in the region.
  • Develop and maintain strong relationships with clients and local service providers.
  • Address and resolve any client concerns or special requests effectively.
  • Document client interactions and maintain records in our systems.
  • Stay updated on industry trends and local offerings to provide the best recommendations to clients.

Customer serviceAttention to detailOrganizational skillsFluency in EnglishCRM

Posted 23 days ago
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📍 Greece

  • Fluency in Norwegian and English, both written and spoken.
  • Prior experience in technical support or customer service is highly advantageous.
  • Strong technical aptitude and familiarity with software, hardware, and IT troubleshooting methods.
  • Excellent problem-solving skills and the ability to work independently.
  • Outstanding communication skills with a strong commitment to customer satisfaction.
  • Experience with CRM software and remote support tools is a plus.
  • Able to manage multiple tasks effectively in a remote working environment.
  • Provide top-notch technical support to Norwegian-speaking customers via phone, email, and live chat.
  • Identify, troubleshoot, and resolve technical issues related to our products and services promptly and efficiently.
  • Assist customers in understanding product features and guide them to enhance their overall user experience.
  • Document all customer interactions and solutions accurately in our CRM system.
  • Coordinate with internal teams to escalate unresolved issues and contribute insights for continuous product improvement.
  • Follow up with customers to ensure their satisfaction with the solutions provided.
  • Stay updated on product changes and industry trends to deliver informed and effective support.

TroubleshootingTechnical supportCRMCustomer support

Posted 23 days ago
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📍 Greece

🔍 Cloud services

  • Fluency in Hebrew and English, both written and spoken.
  • Previous experience in a consulting or client support role focused on digital solutions or cloud services.
  • Strong understanding of cloud computing technologies and their practical applications in business.
  • Excellent communication and relationship-building skills.
  • Self-motivated with the ability to work independently in a remote setting.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Strong analytical skills with a proactive approach to problem-solving.
  • Deliver expert consultancy on cloud services and solutions to Hebrew-speaking clients.
  • Analyze client business needs and design customized cloud strategies to enhance their operational efficiencies.
  • Conduct engaging product demonstrations and training sessions to ensure clients understand the benefits of cloud solutions.
  • Collaborate with technical teams to support the implementation and integration of cloud services for clients.
  • Maintain strong relationships with clients, ensuring their ongoing satisfaction and addressing any concerns.
  • Stay current with industry trends and developments in cloud technology to provide clients with relevant insights.
  • Assist clients in troubleshooting and optimizing their cloud-based solutions.

Cloud ComputingAnalytical SkillsMicrosoft Office SuiteTroubleshootingCRM

Posted 23 days ago
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📍 Greece

🔍 Electronics

  • Fluency in Dutch and English, with excellent verbal and written communication skills.
  • Experience in electronics support or a similar technical role is preferred.
  • A solid understanding of electronic products and troubleshooting techniques.
  • Strong analytical and problem-solving skills.
  • Dedication to providing outstanding customer service and support.
  • Experience with CRM systems and customer support software is a plus.
  • Able to independently manage tasks and workload in a remote work environment.
  • Deliver exceptional support for electronic products to Dutch-speaking customers via various channels including phone, email, and chat.
  • Identify, troubleshoot, and resolve technical issues related to electronic devices effectively.
  • Guide customers through product features and functionality to enhance their experience and satisfaction.
  • Document all customer interactions and resolutions accurately in the CRM system.
  • Work collaboratively with technical teams to escalate complex issues and provide solutions.
  • Conduct follow-up communications with customers to ensure issues are resolved and satisfaction is achieved.
  • Stay informed about the latest developments in electronics and customer support practices.

TroubleshootingTechnical supportCRMCustomer support

Posted 23 days ago
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📍 Greece

  • Fluency in at least one Nordic language (Danish, Swedish, Norwegian, or Finnish) and English, both spoken and written.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities with a customer-focused mindset.
  • Able to multitask efficiently and handle stress in a fast-paced environment.
  • Proficient in using CRM software and basic computer applications.
  • Enthusiastic and dedicated to delivering exceptional customer service.
  • Provide exemplary support to Nordic-speaking clients through multiple communication channels, including phone, email, and live chat.
  • Respond to inquiries regarding products, services, and account issues with professionalism and efficiency.
  • Troubleshoot and resolve customer complaints, ensuring a positive client experience throughout the process.
  • Accurately document customer interactions in the CRM system for follow-up and reporting purposes.
  • Collaborate with team members to uphold high service standards and enhance overall customer satisfaction.
  • Identify areas for improvement in service delivery and actively participate in team initiatives to implement changes.
  • Stay updated on product knowledge to assist clients accurately and with confidence.

DocumentationFluency in EnglishTroubleshootingCRMCustomer support

Posted 25 days ago
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📍 Greece

  • Fluency in Spanish and English, with excellent written and verbal communication skills.
  • Previous experience in a technical support or customer service role is preferred.
  • Good understanding of IT systems and strong troubleshooting skills.
  • Excellent analytical and problem-solving abilities.
  • Strong interpersonal and communication skills, emphasizing customer satisfaction.
  • Familiarity with CRM software and remote support technologies is advantageous.
  • Ability to work independently and effectively manage multiple tasks in a remote environment.
  • Deliver outstanding technical support to Spanish-speaking customers through various channels, including phone, email, and chat.
  • Diagnose and resolve technical issues efficiently, ensuring a high level of customer satisfaction.
  • Educate clients on products and services, guiding them on issue resolution and optimization.
  • Record all customer interactions and solutions accurately in the CRM system.
  • Collaborate with engineering and product teams to escalate complex problems and improve products.
  • Provide follow-up support to customers, ensuring satisfactory resolution of their issues.
  • Continuously update knowledge of industry trends and product developments to offer informed support.

TroubleshootingTechnical supportCRM

Posted about 1 month ago
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📍 Greece

  • Fluency in Spanish and English, both written and spoken.
  • Experience in social media moderation, community management, or a related field is preferred.
  • Strong understanding of various social media platforms and effective user engagement techniques.
  • Excellent communication skills and attention to detail.
  • Ability to handle sensitive issues with professionalism and tact.
  • Familiarity with content moderation tools and analytics software.
  • Self-discipline and strong organizational skills to manage tasks efficiently in a remote work environment.
  • Moderate user-generated content, ensuring compliance with community guidelines and promoting a positive online environment.
  • Engage with users by responding to comments and inquiries in a professional and timely manner.
  • Identify and escalate any inappropriate content or user behavior to maintain community standards.
  • Stay informed on trends and topics relevant to the Spanish-speaking community to enhance engagement efforts.
  • Work collaboratively with the content team to develop and implement effective social media strategies.
  • Analyze engagement metrics and prepare reports to support ongoing content moderation initiatives.
  • Keep updated on best practices for social media moderation and community management.

Fluency in English

Posted about 1 month ago
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