Patrique Mercier Recruitment TR

With a new dawn comes your Next Job! Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

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📍 Greece

🔍 IGaming

  • Fluency in Slovenian and English
  • Prior experience in customer support, preferably in the iGaming or online gaming industry.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities focused on achieving customer satisfaction.
  • Experience with CRM systems and solid computer skills.
  • Ability to work independently and efficiently in a remote environment.
  • Commitment and willingness to work/relocate to Athens, Greece.
  • Provide outstanding support to Slovenian-speaking clients via live chat, email, and phone.
  • Assist customers with inquiries related to account management, game information, and payment issues.
  • Effectively resolve customer complaints and enhance the overall customer experience.
  • Document customer interactions and feedback accurately in our CRM system.
  • Collaborate with internal teams to identify and implement improvements in customer service processes.
  • Maintain up-to-date knowledge of gaming products and industry trends to assist customers effectively.

Communication SkillsAnalytical SkillsProblem SolvingFluency in EnglishTroubleshootingActive listeningData entryComputer skillsTechnical supportCRMCustomer support

Posted 20 days ago
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