Apply📍 Greece
🔍 IGaming
- Fluency in Slovenian and English
- Prior experience in customer support, preferably in the iGaming or online gaming industry.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities focused on achieving customer satisfaction.
- Experience with CRM systems and solid computer skills.
- Ability to work independently and efficiently in a remote environment.
- Commitment and willingness to work/relocate to Athens, Greece.
- Provide outstanding support to Slovenian-speaking clients via live chat, email, and phone.
- Assist customers with inquiries related to account management, game information, and payment issues.
- Effectively resolve customer complaints and enhance the overall customer experience.
- Document customer interactions and feedback accurately in our CRM system.
- Collaborate with internal teams to identify and implement improvements in customer service processes.
- Maintain up-to-date knowledge of gaming products and industry trends to assist customers effectively.
Communication SkillsAnalytical SkillsProblem SolvingFluency in EnglishTroubleshootingActive listeningData entryComputer skillsTechnical supportCRMCustomer support
Posted 22 days ago
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