Patrique Mercier Recruitment TR

With a new dawn comes your Next Job! Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

Related companies:

🏢 Patrique Mercier Recruitment FR

🏢 Patrique Mercier Recruitment Nordic

🏢 Patrique Mercier Recruitment

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🔥 Italian Speaking Customer Service Agent Big Fashion Website - Remote in Greece

Posted 2024-11-19

📍 Greece

🔍 Fashion

Fluency in Italian and English; knowledge of additional languages is a plus.
Experience in customer service, preferably in the fashion or retail sector.
Excellent communication skills and the ability to listen actively.
Proficient in using CRM software and standard office applications.
Ability to work independently in a remote setting as well as part of a collaborative team.
A strong interest in fashion and familiarity with current trends is highly desirable.

Provide outstanding support to Italian-speaking customers through various communication channels (phone, email, chat).
Handle inquiries related to orders, product information, returns, and website usage.
Accurately log customer interactions in the CRM system to facilitate follow-up and future reference.
Collaborate with team members to resolve customer issues promptly and efficiently.
Keep up-to-date with product offerings, promotions, and fashion industry trends to assist customers effectively.
Build strong relationships with customers by delivering personalized and attentive service.

Communication SkillsCollaborationCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-19

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🔥 Italian Speaking Travel Agent for Big Travel Agency - Remote in Greece

Posted 2024-11-19

📍 Greece

🔍 Travel industry

Fluency in Italian and English; knowledge of additional languages is a plus.
1-2 years of experience in the travel industry or a related field is preferred.
Excellent interpersonal and customer service skills.
Strong organizational skills with keen attention to detail.
Ability to work independently and manage multiple client requests efficiently.
Proficiency in online travel booking systems and related software.

Assist Italian-speaking clients with planning, booking, and managing their travel itineraries.
Provide accurate information about travel destinations, accommodations, and activities to enhance the client experience.
Handle inquiries and resolve issues effectively, maintaining the highest level of customer satisfaction.
Stay up-to-date on travel industry trends, regulations, and offerings to provide informed recommendations.
Maintain detailed records of client interactions and travel arrangements.
Collaborate with travel suppliers to ensure a seamless travel experience for clients.

GoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-19

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🔥 Italian Speaking Customer Advisor for iGaming - Remote in Greece

Posted 2024-11-19

📍 Greece

🔍 IGaming

Fluency in Italian and English; knowledge of other languages is a plus.
Experience in customer service, preferably in the iGaming or related industries.
Excellent communication and problem-solving skills.
Proficiency in CRM systems and basic computer applications.
Ability to work independently and manage multiple customer interactions efficiently.
Strong interest in the gaming industry and a commitment to delivering top-quality customer service.

Assist Italian-speaking clients via phone, chat, and email, ensuring a high level of service.
Respond to customer questions regarding gaming products, account issues, and promotional offers.
Address and resolve customer complaints and concerns promptly and effectively.
Maintain thorough documentation of customer interactions in our CRM system.
Collaborate with team members to implement best practices and enhance the customer experience.
Stay current on industry trends and product developments to provide informed assistance to customers.

Game DesignGame DevelopmentCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-19

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🔥 Italian Speaking Customer Service for Online Travel Agency - Remote in Greece

Posted 2024-11-19

📍 Greece

🔍 Travel industry

Fluency in Italian and English; proficiency in additional languages is a plus.
Experience in customer service, especially in the travel industry, is preferred.
Strong communication skills and an ability to build rapport with customers.
Proficiency with CRM systems and basic computer applications.
Detail-oriented and organized, with the ability to manage multiple tasks effectively.
A passion for travel and helping others plan their experiences.

Provide exceptional customer service to Italian-speaking clients regarding travel bookings, itineraries, and inquiries.
Assist customers with online bookings, changes, and cancellations, and resolve any issues that may arise.
Document all customer interactions accurately in the CRM system to ensure effective follow-up.
Work collaboratively with other departments to deliver seamless travel experiences.
Stay informed about travel products, destinations, and promotions to provide relevant information to customers.
Foster strong relationships with clients to enhance their loyalty and satisfaction.

Communication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementMultitasking

Posted 2024-11-19

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🔥 Italian Speaking Anti-Financial Crime Unit Agent - Remote in Greece

Posted 2024-11-19

📍 Greece

Fluency in Italian and English; knowledge of additional languages is an asset.
Experience in anti-financial crime, compliance, or related fields is advantageous.
Exceptional analytical and investigative skills.
Strong writing and verbal communication skills.
Understanding of AML legislation and financial regulations.
Ability to work independently and manage tasks effectively in a remote working environment.

Conduct thorough investigations of suspicious financial transactions and activities.
Ensure compliance with anti-money laundering (AML) regulations and internal policies.
Communicate effectively with Italian-speaking clients to provide assistance and gather necessary information.
Prepare comprehensive reports and documentation for regulatory and compliance review.
Collaborate with law enforcement and regulatory bodies during investigations as needed.
Stay updated on current trends and developments in financial crime risk management.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCompliance

Posted 2024-11-19

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🔥 Italian Speaking Customer Service one of the Big Five IT Companies Remote Greece

Posted 2024-11-19

📍 Greece

🔍 IT

Fluency in Italian and English; proficiency in additional languages is a plus.
Experience in customer service, especially in the IT industry, is preferred.
Excellent communication and problem-solving abilities.
Technical proficiency and familiarity with IT products and services.
Proficient in CRM systems and basic computer applications.
Able to work independently and effectively manage time in a remote working environment.

Deliver exceptional customer service to Italian-speaking clients for one of the leading IT companies.
Assist with inquiries, technical support requests, and troubleshooting issues related to IT products and services.
Document customer interactions in the CRM system to maintain accurate records and ensure effective follow-up.
Collaborate with technical teams and conduct timely resolutions of client issues.
Stay informed about the latest IT trends and product updates to provide knowledgeable assistance.
Build strong relationships with clients, promoting loyalty and ongoing satisfaction.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationMicrosoft Office Suite

Posted 2024-11-19

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🔥 Italian Speaking Search Engine Customer Consultant - Remote in Greece

Posted 2024-11-19

📍 Greece

🔍 Digital services

Proficiency in Italian and English; additional language skills are an asset.
Experience in customer service or a similar client-facing role, ideally within digital services.
Excellent communication and interpersonal skills.
Ability to effectively prioritize and manage multiple customer inquiries.
Familiarity with CRM tools and strong computer literacy.
A genuine interest in search engine technology and online marketing practices.

Assist Italian-speaking customers through phone, email, and chat regarding their search engine questions and issues.
Manage customer account inquiries, troubleshoot problems, and offer optimization strategies.
Ensure all customer interactions and resolutions are accurately documented in our CRM system.
Work collaboratively with technical teams to address more complex customer challenges.
Stay informed about search engine updates and features to provide timely and relevant assistance.
Enhance customer satisfaction by delivering effective solutions and fostering positive relationships.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-19

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🔥 Italian Speaking Customer Support for the Banking Industry - Remote in Greece

Posted 2024-11-19

📍 Greece

🔍 Banking

Fluency in Italian and English; proficiency in additional languages is an advantage.
Experience in customer support, particularly within the banking or financial sector.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Familiarity with CRM systems and basic office software.
Ability to work independently and manage multiple customer inquiries effectively in a remote setting.

Provide exceptional customer support to Italian-speaking clients via phone, email, and chat regarding various banking services.
Assist customers with inquiries related to account management, transactions, and banking products.
Troubleshoot and resolve customer complaints efficiently to ensure a positive experience.
Maintain accurate records of customer interactions and transactions in the CRM system.
Collaborate with internal teams to ensure effective service delivery and problem resolution.
Stay informed about banking products, services, and regulations to provide accurate information to customers.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-19

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🔥 Italian Speaking Customer Support Representative - Remote in Greece

Posted 2024-11-19

📍 Greece

Fluency in Italian and English; proficiency in additional languages is a plus.
Previous experience in customer support, preferably in a remote setting.
Excellent communication and interpersonal skills with a strong customer focus.
Ability to solve problems effectively and handle customer inquiries with professionalism.
Experience with CRM systems and proficiency in standard office applications.
Self-disciplined and able to work independently in a remote environment.

Provide outstanding customer support to Italian-speaking clients through various channels, including phone, email, and chat.
Assist customers with inquiries related to products, services, and order tracking.
Effectively troubleshoot and resolve customer issues to ensure satisfactory outcomes.
Maintain accurate and detailed records of customer interactions in the CRM system.
Collaborate with colleagues to enhance the overall customer experience and address concerns.
Stay updated on product knowledge and company policies to provide informed assistance.

Communication SkillsCollaborationProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-19

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🔥 Spanish Speaking Customer Support for Online Travel - Remote in Greece

Posted 2024-11-16

📍 Greece

🔍 Travel and tourism

Fluency in Spanish and English; knowledge of additional languages is a plus.
Prior experience in customer support, especially in the travel or tourism sector.
Strong communication and interpersonal skills.
Ability to multitask and work efficiently under pressure.
Familiarity with CRM tools and proficiency in office software.
Self-motivated and comfortable working in a remote environment.

Deliver exceptional customer service to Spanish-speaking clients through various channels such as phone, email, and live chat concerning their travel queries.
Assist customers with booking travel arrangements, modifying itineraries, and answering general inquiries about travel services.
Effectively resolve customer complaints and issues to guarantee high levels of satisfaction.
Maintain accurate records of customer interactions and transactions in the CRM system.
Work closely with internal teams to ensure seamless service delivery and timely issue resolution.
Stay informed on travel products, services, and industry updates to provide accurate information to customers.

Communication SkillsCustomer serviceMicrosoft OfficeAttention to detailTime ManagementMultitaskingMicrosoft Office Suite

Posted 2024-11-16

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Patrique Mercier Recruitment TR

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