Patrique Mercier Recruitment TR

With a new dawn comes your Next Job! Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

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Jobs at this company:

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📍 Greece

🔍 Telecommunications

  • Fluency in Portuguese and English
  • Previous experience in customer service, preferably in the telecommunications industry.
  • Strong communication and interpersonal skills focused on customer satisfaction.
  • Experience with CRM systems and basic computer applications.
  • Detail-oriented with excellent organizational skills.
  • Able to work independently and excel in a fast-paced environment.
  • Deliver outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
  • Assist customers with inquiries about telecommunications services, billing, and technical support.
  • Handle customer complaints and issues with empathy and professionalism, ensuring swift resolution.
  • Document customer interactions accurately in the CRM system for follow-up and analysis.
  • Collaborate with internal teams to address complex customer queries effectively.
  • Stay updated on company products, services, and industry trends to provide informed assistance.

Communication SkillsCustomer serviceOrganizational skillsInterpersonal skillsFluency in EnglishComputer skillsCRM

Posted about 4 hours ago
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📍 Portugal, Greece

🧭 Full-Time

🔍 IGaming

  • Fluency in Portuguese and English
  • Previous experience in customer service, preferably in iGaming
  • Strong communication and interpersonal skills
  • Problem-solving abilities with a focus on customer satisfaction
  • Familiarity with CRM systems
  • Basic computing skills
  • Deliver customer support through live chat, email, and phone
  • Assist with inquiries related to account management and gaming features
  • Resolve customer complaints and technical issues
  • Document interactions in CRM system
  • Collaborate with internal teams to enhance service strategies
  • Stay updated on gaming products and industry trends

Customer serviceFluency in EnglishCRM

Posted about 4 hours ago
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📍 Greece

🔍 Consumer goods, tobacco industry

  • Fluency in Portuguese and English
  • Previous experience in customer service, preferably within the consumer goods or tobacco industry.
  • Strong communication skills with a customer-oriented approach.
  • Proficient in CRM systems and basic computer applications.
  • Detail-oriented, organized, and able to manage multiple inquiries simultaneously.
  • Willingness to relocate or work in Greece if not currently residing there.
  • Provide exceptional customer support to Portuguese-speaking clients via phone, email, and chat.
  • Assist customers with inquiries about products, services, and order processing.
  • Resolve customer complaints promptly and effectively, ensuring a positive experience.
  • Document all customer interactions accurately in the CRM system for tracking and reporting.
  • Collaborate with cross-functional teams to facilitate smooth operations and timely resolution of issues.
  • Stay informed about product knowledge, company policies, and industry trends to provide informed assistance.

Communication SkillsCustomer serviceFluency in EnglishCRMCustomer support

Posted about 4 hours ago
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🔍 Automotive Industry

  • Fluency in Portuguese and English; knowledge of additional languages is a plus.
  • Experience in customer service, ideally within the automotive industry.
  • Strong communication and interpersonal skills, with a focus on customer care.
  • Proficient with CRM systems and standard computer applications.
  • Detail-oriented with excellent organizational skills.
  • Able to work effectively in a team and provide customer support in a dynamic environment.
  • Deliver top-tier customer service to Portuguese-speaking clients regarding automotive products and services.
  • Assist customers with inquiries, complaints, and troubleshooting to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with internal teams to provide timely resolutions to customer issues.
  • Stay informed about automotive industry trends and product knowledge to assist customers effectively.
  • Build and maintain positive relationships with clients to foster loyalty and trust.
Posted about 4 hours ago
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📍 Greece

🔍 Consumer Electronics

  • Fluency in Dutch and English; additional language skills are a bonus.
  • Prior experience in customer service, preferably in the consumer electronics or home appliances sectors.
  • Strong communication skills and a focus on customer satisfaction.
  • Proficiency with CRM systems and basic computer applications.
  • Ability to multitask and work efficiently in a remote team environment.
  • A genuine passion for coffee and commitment to helping customers find the best solutions for their needs.
  • Assist Dutch-speaking customers through various channels including phone, email, and chat, addressing their inquiries about premium coffee appliances.
  • Offer detailed product information, help troubleshoot issues, and manage customer accounts.
  • Resolve customer complaints promptly to ensure a high level of satisfaction.
  • Document customer interactions and feedback accurately in our CRM system.
  • Collaborate with team members to improve customer service delivery and support processes.
  • Stay up-to-date on industry trends and product knowledge to provide informed support.

Communication SkillsCustomer serviceRESTful APIsWritten communicationMultitaskingComputer skillsTechnical supportCRMCustomer support

Posted 1 day ago
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📍 Greece

🔍 Transport Solutions Support

  • Fluency in Slovak and English
  • Prior experience in customer service is a plus
  • Strong communication skills
  • Analytical and problem-solving skills
  • Proficient in CRM systems and office software
  • Ability to work independently in a remote environment
  • Deliver support to Slovak-speaking customers through various channels
  • Guide customers in using transport services
  • Analyze customer feedback for service improvements
  • Collaborate with teams to resolve customer issues
  • Maintain interaction records for quality assurance
  • Stay informed about service changes and industry trends

Analytical SkillsProblem SolvingCustomer serviceFluency in EnglishCRMCustomer support

Posted 1 day ago
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📍 Greece

🔍 Digital Consulting

  • Fluency in Slovak and English; proficiency in additional languages is a plus.
  • Previous experience in digital consulting, solution delivery, or a related field.
  • Strong analytical and problem-solving skills to address client needs effectively.
  • Excellent communication and interpersonal skills.
  • Familiarity with various digital tools and technologies relevant to business processes.
  • Able to work independently in a remote environment and manage multiple projects efficiently.
  • Consult with Slovak clients to identify their specific challenges and provide expert recommendations on digital solutions.
  • Create and deliver customized proposals that align with clients' goals and challenges.
  • Manage the implementation of digital solutions, ensuring a smooth transition for clients.
  • Offer training and ongoing support to clients, enabling them to maximize the use of our digital services.
  • Stay current with the latest trends in digital technology to provide innovative and effective solutions.
  • Collaborate with remote teams to enhance service delivery and drive client satisfaction.

Project ManagementCommunication SkillsAnalytical SkillsProblem SolvingRESTful APIsClient relationship managementDigital MarketingCRMData analyticsSaaS

Posted 1 day ago
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📍 Greece

🔍 Digital Marketing, Advertising

  • Fluency in Dutch and English
  • Proven experience in sales or account management, particularly in the digital marketing or advertising field.
  • Strong communication and negotiation skills, with a focus on building relationships.
  • Familiarity with CRM systems and digital marketing tools.
  • Capability to work independently in a remote environment while managing multiple accounts effectively.
  • Self-motivated, results-oriented, and committed to helping clients achieve their success.
  • Initiate contact with potential Dutch-speaking clients to present and sell tailored advertising solutions.
  • Conduct thorough assessments of client needs to provide customized recommendations.
  • Build and maintain strong relationships with clients, ensuring their ongoing satisfaction and loyalty.
  • Accurately document all client interactions and sales activities in the CRM system.
  • Collaborate with internal teams to ensure the effective execution of campaigns and strategies.
  • Stay up-to-date with industry trends and product offerings to offer insightful advice to clients.

SalesforceCommunication SkillsRESTful APIsAccount ManagementFluency in EnglishNegotiation skillsSales experienceDigital MarketingCRM

Posted 1 day ago
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📍 Greece

🔍 Hospitality

  • Fluency in Italian and English; additional languages are a plus.
  • Previous experience in customer service, preferably within hospitality or accommodation.
  • Outstanding communication and interpersonal skills.
  • Strong problem-solving skills and the ability to handle client inquiries effectively.
  • Experience with CRM software and standard office applications.
  • Self-motivated, detail-oriented, and capable of working independently in a remote setting.
  • Provide exceptional support to Italian-speaking clients for their accommodation inquiries and arrangements.
  • Effectively manage booking processes and ensure client preferences are met.
  • Engage proactively with clients to understand their needs and offer appropriate solutions.
  • Record and manage client interactions and requests accurately using our CRM system.
  • Work collaboratively with internal teams to enhance service delivery.
  • Stay informed about local accommodation options and industry developments.

SQLCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeRESTful APIsAttention to detailMultitaskingInterpersonal skillsJSONCRMCustomer supportEnglish communication

Posted 1 day ago
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📍 Greece

  • Fluent in Italian and English
  • Experience in sales development, lead generation, or related positions is desirable.
  • Excellent communication and interpersonal skills for engaging with clients.
  • Proficient in CRM software and digital communication platforms.
  • Self-starter with strong organizational skills and an ability to work independently.
  • Enthusiastic about sales and committed to achieving targets in a remote setting.
  • Conduct research to identify and qualify new sales opportunities within the Italian market.
  • Engage potential clients through phone calls, emails, and social media outreach to promote our services.
  • Develop relationships with leads to understand their needs and showcase relevant solutions.
  • Collaborate with the sales team to create effective follow-up strategies to convert prospects.
  • Manage and track interactions with prospects in our CRM system to ensure data accuracy.
  • Stay up-to-date with market trends and competitor activities to identify opportunities.

Communication SkillsRESTful APIsFluency in EnglishSales experienceMarket ResearchLead GenerationCRM

Posted 2 days ago
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