VA - AI Automation Assistant

Prior experience with customer support chatbots. Experience in Retail or eCommerce Industry. Familiarity with automation tools (Zapier, Make, etc.) and AI integration. Strong organizational, communication, and problem-solving skills.

Manage emails, calendars, and scheduling. Prepare reports, presentations, and documentation. Perform data entry, research, and administrative support. Assist with internal and external communications. Design, build, and maintain automation workflows (Zapier, Make). Support integration of AI tools into business processes. Monitor and optimize automated workflows. Assist in building and managing chatbot automation. Monitor chatbot performance and optimize workflows. Collaborate to improve chatbot responses and functionality.