BlackStone eIT

๐Ÿ‘ฅ 251-500Augmented RealityRoboticsAnalyticsProject Management๐Ÿ’ผ Private Company
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BlackStone eIT is a technology-driven company specializing in software development and quality assurance, focusing on delivering high-quality software solutions.

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๐Ÿ”ฅ Technical Support Lead
Posted about 7 hours ago

๐Ÿ“ Egypt

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 8+ years of experience in technical support lead, including 3+ years in a seniority position.
  • Strong technical knowledge and problem-solving skills.
  • Excellent interpersonal and communication skills, with a strong customer-focused mindset.
  • Experience with support ticketing systems and reporting tools.
  • Ability to mentor and develop team members effectively.
  • Proven ability to manage complex technical issues and prioritize tasks effectively.
  • Familiarity with ITIL or other service management frameworks is a plus.
  • Lead and manage a team of technical support specialists, providing guidance, motivation, and performance evaluations.
  • Serve as the primary escalation point for complex technical support issues and ensure timely resolution.
  • Develop and implement best practices for support processes and workflows to improve customer satisfaction.
  • Monitor support ticket volumes and trends, ensuring appropriate staffing and resource allocation.
  • Provide training and mentorship to team members, enhancing their skills and knowledge.
  • Maintain strong relationships with cross-functional teams to facilitate collaboration on product issues and enhancements.
  • Create and analyze reports on support activities, identifying areas for improvement.
  • Communicate effectively with customers about their issues, ensuring transparency throughout the support process.

Communication SkillsProblem SolvingCustomer serviceRESTful APIsReportingTrainingTroubleshootingActive listeningTeam managementMentorshipProcess improvementTechnical supportCustomer supportCustomer Success

Posted about 7 hours ago
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๐Ÿ“ Jordan

  • Bachelorโ€™s degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in software quality assurance/testing.
  • In-depth knowledge of testing methodologies and processes.
  • Experience with automation testing tools such as Selenium, QTP, or equivalent.
  • Strong programming skills in languages such as Java, C#, or Python.
  • Solid experience with SQL and ability to analyze data.
  • Excellent analytical and problem-solving skills.
  • Strong communication skills, both written and verbal.
  • A detail-oriented mindset with a focus on delivering high-quality products.
  • Able to work independently or as part of a team in a fast-paced environment.
  • Conduct various types of testing including functional, regression, integration, and performance testing for software applications.
  • Identify and document defects clearly and precisely using tracking tools like JIRA or similar.
  • Design, implement, and maintain automated testing scripts to enhance testing efficiency.
  • Work closely with developers and product managers to understand requirements and deliver high-quality software.
  • Develop detailed, comprehensive, and well-structured test cases and test plans.
  • Produce testing reports and present findings to stakeholders.
  • Maintain documentation for testing processes, procedures, and results.
  • Provide guidance and support to junior QC engineers and assist in their professional growth.
  • Participate in retrospectives and other efforts to improve testing practices and team processes.
  • Identify root causes of quality issues and propose preventive actions.
  • Conduct user acceptance testing (UAT) and performance testing as required.

PythonSQLJavaQAQA AutomationC#JiraAPI testingManual testingRegression testingSeleniumCommunication SkillsAnalytical SkillsProblem SolvingQuality AssuranceDebugging

Posted 11 days ago
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๐Ÿ“ Egypt

๐Ÿ” IT Security

  • Bachelor's degree in Cybersecurity, Information Systems, or a related field.
  • 3-5 years of experience in IT security and compliance.
  • In-depth knowledge of security frameworks and compliance standards (e.g., NIST, ISO 27001, GDPR).
  • Familiarity with security tools such as firewalls, intrusion detection systems, and vulnerability management solutions.
  • Analytical mindset with strong problem-solving skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Certifications like CISSP, CISA, or CISM are preferred.
  • Ability to effectively manage multiple projects and adapt to changing priorities.
  • Team-oriented with excellent interpersonal skills.
  • Commitment to continuous learning and professional development in the field of cybersecurity and compliance.
  • Design, implement, and manage information security policies, compliance programs, and risk management strategies.
  • Conduct routine audits and assessments to identify vulnerabilities and ensure compliance with relevant laws and standards.
  • Investigate security breaches and incidents, determining the cause, implementing solutions, and enhancing preventive measures.
  • Collaborate with different departments to foster an organization-wide commitment to security practices and compliance regulations.
  • Develop and deliver training sessions on IT security protocols and compliance requirements to staff.
  • Keep abreast of the latest developments in IT security and compliance regulations and best practices.
  • Generate comprehensive reports detailing compliance metrics and security status for leadership review.
  • Assist in the preparation and management of disaster recovery and incident response plans.
  • Work with external auditors and regulatory bodies to ensure ongoing compliance and readiness for evaluations.

CybersecurityCommunication SkillsAnalytical SkillsWritten communicationComplianceRisk Management

Posted 13 days ago
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๐Ÿ”ฅ DBA Specialist
Posted 3 months ago

๐Ÿ“ Egypt

  • Expertise in SQL and experience with multiple database systems like Oracle, MySQL, and SQL Server.
  • Experience with performance tuning and optimization techniques.
  • Knowledge of backup/recovery and high availability solutions.
  • Familiarity with database security policy enforcement.
  • Proficient in writing and optimizing complex SQL queries.
  • Excellent analytical and troubleshooting capabilities.
  • Strong communication and teamwork skills.
  • Detail-oriented with a commitment to quality.
  • Able to manage multiple tasks efficiently in a fast-paced environment.
  • Oversee the installation, configuration, and maintenance of database management systems.
  • Monitor database performance and implement tuning for optimization.
  • Develop and enforce backup and disaster recovery strategies.
  • Collaborate with development teams to support database-related needs in software projects.
  • Implement database security measures to protect sensitive data.
  • Conduct regular database audits to ensure compliance with standards.
  • Stay current with emerging database technologies and recommend improvements.

SQLMySQLOracleRDBMSData modeling

Posted 3 months ago
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๐Ÿ“ Egypt

๐Ÿ” Software industry

  • Bachelorโ€™s degree in Computer Science, Engineering, or a related field.
  • 1-2 years of experience in a presales or technical sales role within the software industry.
  • Excellent presentation and communication skills.
  • Ability to present complex technical solutions clearly and concisely.
  • Proven track record of driving sales growth and achieving targets.
  • Experience with software solutions.
  • Provide technical and product expertise to prospective clients in the software industry.
  • Work closely with the sales team to develop and deliver technical presentations.
  • Demonstrate software solutions to potential clients.
  • Ensure potential clients receive all necessary information.
  • Provide feedback to internal teams to align products with client needs.

Communication SkillsPresentation skillsSales experience

Posted 5 months ago
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๐Ÿ“ India

๐Ÿงญ Full-Time

๐Ÿ” Software industry

  • Bachelorโ€™s degree in Computer Science, Engineering, or a related field.
  • 5+ years of relevant experience in presales engineering or technical sales within the software industry.
  • Strong understanding of software solutions, ideally within the Indian market.
  • Excellent communication and presentation skills with the ability to articulate complex ideas clearly.
  • Proven ability to work collaboratively in a team environment and under tight deadlines.
  • Willingness to travel as needed for client meetings and presentations.
  • Engage with prospective clients to gather technical and business requirements to develop tailored solutions.
  • Create and deliver high-quality product demonstrations, presentations, and proposals.
  • Collaborate with cross-functional teams to ensure that all necessary information is collected to provide accurate solutions.
  • Support the sales team in responding to RFPs, RFIs, and other client queries effectively.
  • Contribute to the continuous improvement of processes related to bidding and tender management.

AWSSoftware DevelopmentCloud ComputingREST APICommunication SkillsCollaborationPresentation skills

Posted 5 months ago
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๐Ÿ“ India

  • 3+ years of experience managing engineering teams.
  • 7+ years of hands-on software engineering experience with a proven track record.
  • Strong expertise in .NET Core, Azure, and Clean Architecture.
  • 8+ years of experience designing scalable, multi-tier web services.
  • Deep knowledge of the software development lifecycle, coding standards, code reviews, testing, CI/CD pipelines, and operations.
  • Strong communication skills to engage with teams and leadership.
  • Experience in hiring, mentoring, and managing software engineering teams.
  • Ability to maintain high engineering standards and foster accountability.
  • Proven track record of building quality, maintainable, and scalable systems.
  • Lead by example with hands-on involvement in technical decisions, ensuring adherence to best practices.
  • Drive the development and use of .NET Core and Azure services for scalable systems.
  • Take ownership of projects ensuring timely and successful delivery.
  • Champion the use of unit testing, automated testing, and CI/CD pipelines.
  • Collaborate with senior engineers to design and optimize solutions.
  • Mentor team members to improve technical skills and coding practices.
  • Enforce best practices including coding standards and peer reviews.
  • Work with product teams to align strategies and roadmaps.
  • Monitor production systems for reliability and operational efficiency.

Software DevelopmentC#Azure.NET coreCI/CDMicroservices

Posted 6 months ago
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๐Ÿ“ India

๐Ÿงญ Full-Time

๐Ÿ” Computer software

  • Proven experience as a Senior AI & ML Engineer or a similar role with at least 6 years of hands-on experience.
  • Strong expertise in machine learning algorithms, deep learning, and AI model development.
  • Proficiency in programming languages such as Python, Java, or Scala.
  • Experience with machine learning frameworks and libraries (e.g., TensorFlow, Keras, PyTorch, scikit-learn).
  • In-depth understanding of data preparation, feature engineering, and model evaluation processes.
  • Experience with data visualization tools and techniques.
  • Ability to work with big data technologies (Hadoop, Spark, etc.) is a plus.
  • Strong analytical and problem-solving skills with keen attention to detail.
  • Excellent communication and teamwork skills to work effectively with diverse teams.
  • A degree in Computer Science, Data Science, Electrical Engineering, or a related field; a Master's or PhD is preferred.
  • Develop and deploy advanced artificial intelligence (AI) and machine learning (ML) models.
  • Collaborate with data scientists, engineers, and product teams to design cutting-edge algorithms.
  • Leverage large datasets to extract valuable insights.
  • Enhance products and improve user experience while solving complex business challenges.

PythonHadoopKerasMachine LearningPyTorchSparkTensorflowData visualization

Posted 6 months ago
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๐Ÿ“ India

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 5+ years of experience in software development with a focus on .NET technologies.
  • Proficiency in C#, ASP.NET, MVC, Web API, and Entity Framework.
  • Strong understanding of database design and management, preferably with SQL Server.
  • Experience with frontend technologies such as HTML, CSS, and JavaScript.
  • Knowledge of software development methodologies, including Agile and Scrum.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and collaboratively within a team.
  • Familiarity with version control systems (such as Git) and CI/CD practices.
  • Experience with cloud technologies (Azure or AWS) is a plus.
  • Develop and maintain applications using the .NET framework and related technologies.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Write clean, scalable, and efficient code while adhering to best practices.
  • Participate in code reviews, providing feedback and guidance to team members.
  • Debug and troubleshoot issues to enhance application performance and user experience.
  • Create and maintain documentation for software applications, including design specifications and user guides.
  • Stay up-to-date with emerging technologies and industry trends to drive innovation within the team.

Software DevelopmentSQLAgileASP.NETGitHTMLCSSJavascriptSCRUMC#.NETCI/CDAttention to detailDocumentation

Posted 6 months ago
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๐Ÿ“ Egypt

๐Ÿ” Software or technology

  • Bachelor's degree in business, communications, or a related field.
  • 2 to 4 years of experience in client relations, account management, or customer service.
  • Strong interpersonal and communication skills, with the ability to build relationships and influence at all levels.
  • Excellent problem-solving skills and a proactive approach to addressing client challenges.
  • Ability to understand technical concepts and convey them to non-technical clients.
  • Strong organizational skills with the ability to manage multiple projects and priorities effectively.
  • Experience in the software or technology industry is a plus.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Demonstrated ability to work collaboratively with cross-functional teams.
  • Act as the main point of contact for assigned clients, responding to inquiries and addressing any concerns promptly.
  • Build and maintain strong client relationships through regular communication and meetings.
  • Understand client needs and objectives, and collaborate with internal teams to deliver solutions that meet those needs.
  • Coordinate project updates, deliverables, and timelines with clients to ensure transparency and trust.
  • Gather client feedback and effectively communicate insights to improve services and client experience.
  • Assist in contract negotiations and renewals to align client solutions with company offerings.
  • Identify opportunities for account growth and expansion of services within existing client accounts.
  • Monitor client satisfaction levels and proactively resolve issues to maintain high levels of customer satisfaction.
  • Stay informed about industry trends and changes to effectively support clients and provide expert advice.

Communication SkillsCustomer serviceMicrosoft OfficeOrganizational skillsMicrosoft Office Suite

Posted 7 months ago
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