- Clean, de-duplicate, update and segment existing and new buyer and seller contacts in the database.
- Run a structured 6–12 month nurture cadence and log calls, emails and outcomes in the CRM.
- Make outbound calls about listings, sales, upcoming auctions and free market reports.
- Qualify appraisal leads, assess timing and motivation, and book appraisals in the principal’s calendar.
- Hand over warm, ready-to-list clients with clear notes and refer finance opportunities to the in-house broker.
- Build and send email and SMS campaigns to targeted database segments.
- Prepare market updates and suburb reports, and support social media content and scheduling.
- Set up, monitor and refine automated follow-ups across SMS, email and CRM workflows.
- Prepare sale contracts and Form 6 appointment documents, coordinate signing, distribute completed copies and file records.
- Provide reception and general administration cover, including answering calls, managing enquiries and appointments, and recording messages.
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