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HelpFlow

👥 11-50AdvertisingConsultingE-CommerceSalesMarketing💼 Private Company
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HelpFlow is an innovative company specializing in AI-driven customer service solutions for e-commerce stores. Its recruiting department, RecruitmentFlow, focuses on sourcing exceptional talent to enhance internal growth and meet client needs by filling specialized roles. Emphasizing a strong company culture, continuous improvement, and community, HelpFlow offers a dynamic environment for growth and success.

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Jobs at this company:

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🔥 Customer Service Agent (Call, Email & Chat)
Posted 14 days ago

📍 Philippines

🧭 Full-Time

💸 4.0 - 5.5 USD per hour

🔍 E-commerce

  • At least two years of customer service experience for English-speaking businesses.
  • Exceptional telephone manners, active listening, and verbal/written communication skills.
  • Proficiency with CRM software, specifically Shopify.
  • Ability to multitask and strong time management skills.
  • Robust eCommerce or Retail customer service background.
  • Genuine care for customers and clients.
  • Sales-oriented approach is a plus.
  • Social media management experience is a plus.
  • At least six months of work-from-home experience is a plus.

  • Convert calls/emails or chats into sales by providing world-class customer service.
  • Protect company's, clients', and visitors' information.
  • Work collaboratively with the team to achieve individual and team goals.
  • Engage in continuous learning through self-paced and group training.
  • Ensure the right equipment and proper workspace for productivity.

ShopifyCommunication SkillsCustomer serviceTime ManagementWritten communicationVerbal communicationActive listening

Posted 14 days ago
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