HelpFlow

👥 11-50 Advertising Consulting E-Commerce Sales Marketing💼 Private Company

HelpFlow is an innovative company specializing in AI-driven customer service solutions for e-commerce stores. Its recruiting department, RecruitmentFlow, focuses on sourcing exceptional talent to enhance internal growth and meet client needs by filling specialized roles. Emphasizing a strong company culture, continuous improvement, and community, HelpFlow offers a dynamic environment for growth and success.

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Jobs at this company:

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🔥 Marketing Development Representative MDR

Posted 10 days ago

📍 Philippines, Argentina, Mexico, Colombia, Peru

🔍 Remote staffing

🔧 Requirements

Experience (1 year+) owning & achieving lead follow-up/conversion in SDR / MDR role for B2B product or service.
High performer experience in a multichannel hunter sales organization, including phone/SMS/email, etc.
Implementation Experience designing and implementing follow-up strategies in CRM, email marketing tools, etc.

💡 Responsibilities

Execute scheduled, personalized multichannel touches for all Leads until a Sales Call is scheduled - or the lead is disqualified / cadence complete.
Build, A/B-test, and refine strategy to increase Bookings and Reach Rate.
Use phone, email, SMS, and other channels to maximize Reach Rate.
Transition scheduled calls, including context share and successful showup of the prospect to the scheduled call.
Log every touch promptly; maintain accurate lead statuses, notes, and next-step dates.
Report on activity & results, progress toward daily/weekly/quarterly targets, and improvement plans.
Supply lead-quality insights, objection trends, and campaign-level performance data.
Identify blockers, propose enhancements to copy, timing, or tooling, and test new ideas to raise bookings.

Communication SkillsWritten communicationReportingSales experienceMarketingLead GenerationProcess improvementCRMData analyticsA/B testing

Posted 10 days ago

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🔥 Developer with Cursor Experience

Posted 15 days ago

📍 United States, Mexico, Brazil, Argentina, Ukraine

🔍 AI Development

🔧 Requirements

Proven experience independently writing and shipping full-stack production code, with or without the use of AI tools.
Deep usage of AI-powered development tools—especially Cursor.
Strong familiarity with OpenAI’s APIs and agent-based frameworks like CrewAI or similar.
Experience working in cross-functional teams, including non-technical stakeholders.
Startup mindset: fast-paced, iterative, results-driven.

💡 Responsibilities

Lead Development: Build core features for our AI-native product using the stack below.
AI-Driven Coding: Use Cursor as your primary development environment.
Collaborative Buildout: Partner with our product lead (JC) to scope, build, and ship features that align with product goals.
Systems Integration: Connect our existing Python-based microservices into the overall platform.
Product Ownership: Write clean, modular code with an eye for performance and maintainability.

AWSBackend DevelopmentDockerNode.jsPostgreSQLPythonSoftware DevelopmentFrontend DevelopmentFull Stack DevelopmentGitJavascriptTypeScriptNext.jsCI/CDRESTful APIsMicroservices

Posted 15 days ago

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🔥 WFM Reports Analyst

Posted about 1 month ago

📍 Metro Manila, Philippines

🔍 Remote staffing business

🔧 Requirements

Strong analytical and critical thinking abilities to solve problems and drive data-informed decisions
Proficient in data analysis and reporting using tools such as: Microsoft Excel (including pivot tables and formulas), SQL (for querying and manipulating data), Data visualization platforms (e.g., Looker Studio, Tableau, Power BI)
Skilled in translating complex datasets into clear, actionable reports and insights
Technically adept, with working knowledge of: AI platforms like ChatGPT, Claude AI, Gemini, and Notion AI, Automation and integration tools (e.g., n8n, Zapier, Google Apps Script), Scripting languages such as Python (a plus, but not required) for automating reporting workflows
Excellent English communication skills (both written and verbal)
Strong organizational, time management, and multitasking abilities
Tech-savvy and confident using tools such as: Productivity tools (Google Workspace, Microsoft Office, Slack, etc.), Project management platforms (Asana, Trello, ClickUp), AI-powered tools like ChatGPT, Claude AI, Gemini, Notion AI, and Canva AI

💡 Responsibilities

Create and distribute daily, weekly, monthly, and ad-hoc reports related to workforce management, including but not limited to attendance, scheduling, adherence, and productivity
Analyze data trends and identify opportunities for improvement in workforce management processes
Partner with cross-functional teams to understand their reporting needs and provide customized reports and insights
Develop and maintain dashboards and other reporting tools to facilitate data-driven decision-making
Ensure data accuracy and integrity by conducting regular audits and troubleshooting data discrepancies
Stay up-to-date with industry trends and emerging technologies related to workforce management reporting and analysis

PythonSQLData AnalysisTableauCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMS OfficeReportingData visualizationData modeling

Posted about 1 month ago

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🔥 Customer Support Virtual Assistant

Posted about 2 months ago

📍 Metro Manila, Philippines

💸 6.0 USD per hour

🔍 Customer Service

🔧 Requirements

1+ years of experience in customer support, call center, or virtual assistance
At least 1 year of remote work experience
Excellent English communication skills (written and verbal)
Strong problem-solving skills and ability to handle customer concerns professionally
Experience with CRM and helpdesk tools (e.g., Zendesk, Freshdesk, Gorgias, HubSpot)
Ability to manage multiple support channels (email, chat, phone)
Strong general business support skills, including: Administrative assistance, Calendar and schedule management, Email and inbox handling, Basic documentation and reporting
Detail-oriented with strong organizational skills
Tech-savvy and quick to adapt to new tools and platforms
Familiarity with tools like ChatGPT, Claude AI, Gemini, Notion AI, Canva AI, etc. (preferred but not required)

💡 Responsibilities

Respond to customer inquiries via email, chat, and phone
Handle order processing, cancellations, and refunds
Assist customers with troubleshooting and provide accurate information
Manage support tickets and ensure timely resolutions
Follow up with customers to ensure satisfaction and resolve pending concerns
Document customer interactions and update CRM systems
Maintain and update customer support documentation (FAQs, templates, SOPs)
Track common customer issues and suggest process improvements
Monitor customer feedback and escalate recurring problems
Support the internal team with administrative customer-related tasks
Assist with basic reporting on customer support metrics

Communication SkillsProblem SolvingCustomer serviceMS OfficeReportingComputer skillsTechnical supportCRMCustomer supportEnglish communication

Posted about 2 months ago

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🔥 Marketing Virtual Assistant

Posted about 2 months ago

📍 Philippines

🔧 Requirements

At least 1 year of experience as a Virtual Assistant, with a focus on marketing management and remote work
Experience in email marketing, campaign management, and content planning
Proficiency in marketing automation tools such as HubSpot, Mailchimp, or ActiveCampaign
Strong skills in project management software (e.g., Asana, Trello, ClickUp)
Excellent English communication skills – both written and verbal
Strong general business support skills, including: Administrative assistance, Calendar and schedule management, Email and inbox handling, Basic documentation and reporting

💡 Responsibilities

Assist in developing and executing marketing campaigns (email, social media, PPC, SEO)
Manage email marketing campaigns (Mailchimp, ActiveCampaign, HubSpot)
Conduct market research and competitor analysis
Create marketing reports and track campaign performance
Assist in content creation and proofreading for blogs, newsletters, and ads
Manage digital assets and marketing materials
Support paid advertising efforts (Google Ads, Facebook Ads)
Manage calendars (Google Calendar, Calendly)
Handle email and inbox management
Update project management tools like Asana, Trello, ClickUp
Conduct data entry and research
Coordinate with internal teams and external partners
Assist with administrative tasks and reports

Project ManagementGoogle AnalyticsAdministrative ManagementContent creationSEOMS OfficeMarketingEnglish communication

Posted about 2 months ago

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🔥 Sales Virtual Assistant

Posted about 2 months ago

📍 Metro Manila, Philippines

🔍 Sales Support

🔧 Requirements

1+ years of experience as a Virtual Assistant, preferably with a focus on sales support
Proven experience in lead generation, cold outreach, and appointment setting
Proficiency in CRM tools such as HubSpot, Salesforce, Pipedrive, or similar
Strong general business support skills, including: Administrative assistance, Calendar and schedule management, Email and inbox handling, Basic documentation and reporting
Excellent English communication skills (written and verbal)
At least 1 year of remote work experience
Strong attention to detail and ability to work independently
Proficient in project management tools such as Asana, Trello, or ClickUp
Proficient in project management tools such as Asana, Trello, or ClickUp
Familiarity with AI tools like ChatGPT, Claude AI, Gemini, Notion AI, and Canva AI (preferred but not required)

💡 Responsibilities

Assist in identifying and qualifying leads through research and outreach
Manage outbound cold calls, emails, and follow-ups to engage potential clients
Handle appointment setting and calendar coordination for sales calls
Update and maintain CRM systems (HubSpot, Salesforce, Pipedrive, or similar)
Track and report sales metrics, ensuring accurate pipeline forecasting
Assist with preparing sales proposals, contracts, and presentations
Conduct market research to identify new business opportunities
Manage and organize sales-related documents and reports
Handle email and inbox management, responding to inquiries professionally
Update project management tools such as Asana, Trello, or ClickUp
Support internal team coordination and communication
Assist with administrative tasks to streamline sales processes

Project ManagementSalesforceSales experienceLead GenerationCRM

Posted about 2 months ago

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🔥 AI Software Engineer

Posted about 2 months ago

📍 United States, Mexico, Brazil, Argentina, Ukraine

🧭 Contract

🔍 AI

🔧 Requirements

Strong programming skills (without AI) - real-world experience writing and shipping production code
Deep experience with AI-powered software development - primarily using Cursor in a systematic and scalable way.
Technical experience building on OpenAI APIs and multi agent SDKs (CrewAI, Vercel, and recently OpenAI Agents SDK).

💡 Responsibilities

Collaborate to translate vision and initial technical specs into a development plan that you are confident in building.
As part of developing the plan, make architecture and strategy decisions that may need to change from initial spec.
Execute best practice development process against the plan, leveraging your development experience and AI coding.
You will be primarily building, but collaboration on product strategy and project management will be important.

Backend DevelopmentPythonSoftware DevelopmentArtificial IntelligenceMachine LearningNodeJSSoftware Engineering

Posted about 2 months ago

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🔥 Executive Virtual Assistant

Posted 3 months ago

📍 Metro Manila, Philippines

💸 6.0 USD per hour

🔍 E-commerce

🔧 Requirements

Strong general business support skills
Excellent English communication skills (both written and verbal)
Strong organizational, time-management, and multitasking skills
Tech-savvy and comfortable using tools such as: Productivity software (Google Suite, Microsoft Office, Slack, etc.), Project management platforms (Asana, Trello, ClickUp)
Experience handling basic graphic design tasks (Canva, Adobe Express)
Experience handling basic graphic design tasks (Canva, Adobe Express)

💡 Responsibilities

Manage calendars (Google Calendar, Calendly) and schedule meetings
Handle email management and correspondence
Follow-ups via email, chat, and/or phone
Organize travel arrangements, expense reports, and itineraries
Prepare reports, presentations, and meeting minutes
Maintain confidentiality and handle sensitive information
Assist with data entry, research, and document preparation
Manage and update project management tools (Asana, Trello, ClickUp, etc.)
Handle basic bookkeeping or invoicing tasks
Coordinate with different teams and stakeholders to ensure smooth workflow
Provide customer support via email, chat, or social media (as needed)

Project ManagementCustomer serviceMicrosoft OfficeOrganizational skillsTime ManagementJSONData entryCustomer supportEnglish communicationBookkeeping

Posted 3 months ago

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🔥 Bookkeeper Virtual Assistant

Posted 4 months ago

📍 Metro Manila, Philippines

🧭 Full-Time

💸 6.0 USD per hour

🔍 E-commerce

🔧 Requirements

1+ years of experience as a Virtual Assistant, with a focus on bookkeeping/accounting
2 years of remote work experience
Experience using accounting software such as QuickBooks, Xero, Wave, or FreshBooks
Proficiency with project management tools like Asana, Trello, or ClickUp
Strong English communication skills
Strong attention to detail and organizational skills
Ability to handle confidential financial information securely
Tech-savvy and comfortable using productivity tools such as Google Workspace, Microsoft Office, and Slack

💡 Responsibilities

Manage and record financial transactions
Process invoices, receipts, and payments
Reconcile bank statements and financial records
Prepare financial reports and summaries
Assist with tax preparation and compliance (if needed)
Maintain accurate bookkeeping records in QuickBooks, Xero, or similar software
Handle accounts payable and receivable
Compile financial reports and present them to the Finance Director & CEO
Assist with knowledge base data management
Compile sales tax returns and submit
Work with the Finance Director to complete state, local, and corporate payments
Manage emails and correspondence
Organize and update files, spreadsheets, and databases
Assist with administrative tasks like scheduling and calendar management (Google Calendar, Calendly)
Support project management tasks using Asana, Trello, or ClickUp
Follow-ups via email, chat, and/or phone
Conduct online research and data entry tasks
Communicate with vendors, clients, and team members as needed

Microsoft ExcelComplianceReportingFinancial analysisBookkeeping

Posted 4 months ago

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