Valatam

πŸ‘₯ 11-50Virtual AssistantVirtual WorkforceOutsourcingSocial MediaπŸ’Ό Private Company
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Valatam is dedicated to connecting top Latin American talent with international clients, fostering a diverse and inclusive work environment that promotes professional growth and innovation.

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πŸ“ Venezuela, Colombia, Argentina, Peru, Nicaragua

🧭 Full-Time

πŸ’Έ 672.0 - 704.0 USD per month

  • Bachelor's or Associate's degree preferred.
  • C1/C2 English writing and speaking skills.
  • 1 year of proven experience as an executive or personal assistant for C-level executives and Directors.
  • Strong proficiency in Google Workspace and Microsoft Office Suite (Word, Excel, PowerPoint).
  • Excellent organizational skills and ability to prioritize tasks effectively.
  • A quiet home office with a desk and office chair.
  • Stable internet with at least 10 MBPS download & 2 MBPS upload speed.
  • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.
  • Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.)
  • Manage busy calendars and schedule appointments for executives.
  • Coordinate travel arrangements, including flights, accommodations, and itineraries.
  • Prepare meeting agendas, take minutes, and follow up on action items.
  • Email and phone call management and personal assistance duties.
  • Compile and distribute reports, presentations, and other documentation as needed.
  • Act as a liaison between the executives and internal/external stakeholders.
  • Handle confidential information with the utmost discretion and professionalism.
  • Assist in planning and organizing company events and meetings.

Administrative ManagementCommunication SkillsCustomer serviceOrganizational skillsTime ManagementWritten communicationMicrosoft Office SuiteMS OfficeFluency in EnglishClient relationship managementComputer skills

Posted about 1 month ago
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πŸ“ Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

🧭 Full-Time

πŸ’Έ 1056.0 USD per month

πŸ” Recruitment, Law Firms, Logistics, B2C companies

  • C1/C2 English with exceptional skills in writing resonating messages.
  • Minimum of two years of experience in developing and implementing cold email outreach campaigns.
  • Experience developing and implementing cold email strategies with tools such as instantly.ai, apollo.io, and millionverifier (or similar software).
  • Experience with HTML and CSS for email template customization.
  • Experience in crafting and delivering professional pitches and follow-ups.
  • Graduated (or soon to graduate) with a college degree.
  • A quiet home office with a desk and office chair.
  • Stable internet with at least 10 MBPS download & 2 MBPS upload speed.
  • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.
  • Access to a backup place of work in case of a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.)
  • Working independently and taking full ownership in the development and execution of cold email outreach campaigns.
  • Developing and implementing list-building strategies for target audiences and segments.
  • Designing and maintaining email templates optimized for engagement.
  • Designing and executing A/B tests, managing the testing calendar, and recording results.
  • Monitoring email deliverability and addressing any issues, ensuring optimal inbox placement.
  • Compiling, updating, and keeping track of email lists and databases.
  • Following up on emails and redirecting them to the appropriate departments.
  • Using analytics tools to track and analyze campaign performance, including open rates, click-through rates, and conversions.
  • Assisting in developing customer communication strategies, including segmentation, content creation, and drip campaigns.
  • Participating in regular Marketing brainstorming sessions to discuss ideas, projects, and updates.
  • Collaborating with graphic designers to improve the appearance layout of outputs.

HTMLCSSA/B testing

Posted about 1 month ago
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πŸ“ Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

🧭 Full-Time

πŸ’Έ 640.0 - 740.0 USD per month

  • C1/C2 English and Spanish writing and speaking skills.
  • At least 1 year of experience in administrative roles, preferably remote.
  • Graduated (or soon to graduate) with a college degree.
  • A quiet home office with a desk and office chair.
  • Stable internet with at least 10 MBPS download & 2 MBPS upload speed.
  • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.
  • Access to a backup place of work and secondary backup internet option.
  • Administrative tasks - document creation, online filing, data entry, and maintenance.
  • Customer service tasks - answering emails, support tickets, and phone calls.
  • Operations tasks - varied depending on the client’s industry.
  • Assistant tasks - scheduling, calendar management, emailing, online research, note-taking.

Customer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingFluency in EnglishData entry

Posted 3 months ago
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πŸ“ Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

πŸ’Έ 5.0 USD per hour

  • C1/C2 English and Spanish writing and speaking skills.
  • At least 1 year of HR or project management experience, preferably remote.
  • Experience or familiarity with HR and talent management processes.
  • Graduated or soon to graduate with a college degree.
  • Access to a quiet home office with necessary equipment.
  • Stable internet connection with specified speed.
  • Access to a backup place of work and secondary internet option.
  • Act as primary contact for Virtual Assistants, understanding their needs and resolving issues.
  • Implement and manage a personalized Virtual Assistant Management Plan.
  • Monitor work relationships to identify areas for improvement.
  • Address conflicts or issues promptly, maintaining a positive work environment.
  • Assist with HR duties, including onboarding and retention strategies.
  • Update records for accurate billing and payroll processing.
  • Facilitate weekly communication with Finance, HR, and Account Management teams.
  • Monitor and analyze working hours of Virtual Assistants using time-tracking software.
  • Implement strategies to manage productivity issues.

Project ManagementPeople ManagementProject CoordinationHR ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 4 months ago
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πŸ“ Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

πŸ’Έ 840 - 880 USD per month

  • C1/C2 English and Spanish writing and speaking skills.
  • 2+ years of account management experience (remote and serving US/Canadian/UK clients).
  • Graduated (or soon to graduate) with a college degree.
  • A quiet home office with a desk and office chair.
  • Stable internet with at least 10 MBPS download & 2 MBPS upload speed.
  • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.
  • Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.)
  • Maintaining relationships with clients through regular check-ins.
  • Preemptively solving problems with clients or their team members before they happen.
  • Growing our teams on each account through upselling and cross-selling.
  • Generating referrals from your accounts.
  • Presenting new placements, scheduling calls, and onboarding clients.
  • Updating databases and generating reports as needed.
  • Updating VA Manager on new placements and coordinating placement logistics.
  • Providing feedback on team members' performance and client satisfaction.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingReportingClient relationship management

Posted 5 months ago
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πŸ“ Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

🧭 Full-Time

πŸ’Έ 640 - 740 USD per month

πŸ” Various industries

  • C1/C2 English and Spanish writing and speaking skills.
  • At least 1 year of experience in administrative roles, preferably remote.
  • Graduated (or soon to graduate) with a college degree.
  • A quiet home office with a desk and office chair.
  • Stable internet with at least 10 MBPS download & 2 MBPS upload speed.
  • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.
  • Access to a backup place of work in case of power cut or internet failure.
  • Administrative tasks - document creation, online filing, data entry, and maintenance.
  • Customer service tasks - answering emails, support tickets, and phone calls.
  • Operations tasks - varied depending on the industry of your client placement.
  • Assistant tasks - scheduling, calendar management, emailing, online research, note-taking, etc.

Communication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 5 months ago
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πŸ“ Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

🧭 Full-Time

πŸ’Έ 640 - 740 USD per month

  • C1/C2 English and Spanish writing and speaking skills.
  • At least 1 year of experience in administrative roles, preferably remote.
  • Graduated (or soon to graduate) with a college degree.
  • A quiet home office with a desk and office chair.
  • Stable internet with at least 10 MBPS download & 2 MBPS upload speed.
  • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.
  • Access to a backup place of work in case of power cuts or internet failures.
  • Administrative tasks - document creation, online filing, data entry, and maintenance.
  • Customer service tasks - answering emails, support tickets, and phone calls.
  • Operations tasks - varied depending on the industry of your client placement.
  • Assistant tasks - scheduling, calendar management, emailing, online research, note-taking, etc.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer serviceData entry

Posted 5 months ago
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πŸ“ Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

🧭 Full-Time

πŸ’Έ 640 - 740 USD per month

  • C1/C2 English and Spanish writing and speaking skills.
  • At least 1 year of experience in administrative and social media roles.
  • Graduated (or soon to graduate) with a college degree.
  • A quiet home office with a desk and office chair.
  • Stable internet with at least 10 MBPS download & 2 MBPS upload speed.
  • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.
  • Access to a backup place of work in case of power cut or internet failure, and a secondary backup internet option.
  • Helping with the client's to-do list.
  • Online research.
  • Managing the client's calendar, email inbox, and CRM.
  • Making travel/flight research and reservations.
  • Making presentations and documents.
  • Working with online accounts (Facebook, Instagram, LinkedIn, YouTube, Twitter, Pinterest, Shopify, Amazon, online stores, etc.)
  • Creating, scheduling, and posting content.

JavaJavascriptShopifyGoogle AnalyticsGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelResearch

Posted 5 months ago
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πŸ“ Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

🧭 Full-Time

πŸ’Έ $640 - $740 per month

πŸ” Customer service

  • C1/C2 English and Spanish writing and speaking skills.
  • At least 1 year of experience in customer service roles, preferably remote.
  • Graduated (or soon to graduate) with a college degree.
  • A quiet home office with a desk and office chair.
  • Stable internet with at least 10 MBPS download & 2 MBPS upload speed.
  • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.
  • Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option.
  • Respond to customer inquiries and provide assistance via live chat, email, and ticketing systems.
  • Resolve customer issues and concerns in a professional and timely manner.
  • Accurately document customer interactions and maintain detailed records in our customer service database.
  • Adhere to company policies and procedures regarding customer interactions and data privacy.
  • Provide feedback to the management team on customer trends, product issues, and process improvements.
  • Assist with additional customer service tasks and projects as needed.
  • Receive inbound calls and follow up on clients when needed.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceDocumentation

Posted 6 months ago
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πŸ“ Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

🧭 Full-Time

πŸ’Έ $640 - $740 per month

  • C1/C2 English and Spanish writing and speaking skills
  • At least 1 year of experience in administrative roles, preferably remote
  • Graduated (or soon to graduate) with a college degree
  • A quiet home office with a desk and office chair
  • Stable internet with at least 10 MBPS download & 2 MBPS upload speed
  • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone
  • Access to a backup place of work in case of power cuts or internet failures, along with a secondary backup internet option
  • Update financial spreadsheets with daily transactions
  • Prepare balance sheets
  • Track and reconcile bank statements
  • Create cost analysis reports (fixed and variable costs)
  • Process tax payments
  • Support monthly payroll and keep organized records
  • Record accounts payable and accounts receivable
  • Process invoices and follow up with clients, suppliers, and partners as needed
  • Provide administrative support during budget preparation
  • Participate in quarterly and annual audits

Communication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 6 months ago
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