- Contact prospective homeowners by phone, text, email, and CRM outreach tools.
- Respond promptly to inbound leads from online marketing campaigns, web forms, and referrals.
- Conduct high-volume outbound calling to prospect databases and targeted homeowner lead lists.
- Qualify homeowners based on roof viability, energy usage, property ownership, and current electric costs.
- Schedule qualified presentation appointments for Solar Consultants and field sales representatives.
- Make pre-appointment confirmation calls and send text reminders.
- Re-engage missed or canceled appointments and reschedule meetings for the field sales team.
- Address homeowner objections using professional, persuasive sales techniques.
- Record call activity, notes, appointment updates, and pipeline stages in Tape, Oracle NetSuite, and company CRMs.