BioRender

đź‘Ą 101-250đź’° $15,319,133 Series A almost 2 years agoLife ScienceGraphic DesignSoftwaređź’Ľ Private Company
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BioRender develops a cutting-edge science visualization platform for the pharmaceutical and life sciences industries. Our tool empowers scientists to create and share professional, visually compelling scientific figures, transforming complex data into easily understandable visuals. We're at the forefront of a growing market, creating a standard visual language for science communication. Our platform utilizes a modern tech stack, including Python, TensorFlow, PyTorch and cloud platforms like AWS/GCP. Our engineering culture is built on collaboration, rapid iteration, and a commitment to solving challenging problems. We are a remote-first company, fostering a flexible and connected team environment. Our mission is to make science more accessible and impactful. As a rapidly growing company, BioRender has secured significant funding, with a recent Series A round. We are committed to growth and innovation, offering our employees significant opportunities for career advancement and ownership. We pride ourselves on a culture of excellence, where every member can learn and have an impact.

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đź“Ť United States, Canada

🧭 Full-Time

🔍 Software Development

  • 10-12+ years of experience in the software/DevOps/SRE realm
  • Strong programming skills in 2 or more of these languages: javascript, typescript, python, Go
  • Ability to troubleshoot complex distributed systems at scale
  • Database Performance Monitoring and best practices
  • Comfortable innovating and establishing new practices, processes, and tooling
  • Strong analytical skills, system design, and architecture for cloud applications
  • CI/CD, configuration management, monitoring, and automation expertise
  • Advanced knowledge of observability and best practices (ELK, Datadog, OpenTelemetry, Prometheus, Grafana)
  • Deployment and orchestration via AWS ECS, k8s, CloudRun etc.
  • Understanding of Linux, virtualization, networking, VPCs, firewalls, security groups
  • Hands-on knowledge of AWS and resources provisioning via CLI/API/IaC
  • Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.
  • Enhance platform resilience by constantly seeking ways to improve the reliability, scalability and release efficiency of the platform
  • Develop Robust Observability and Monitoring Solutions: Define, build, deploy, maintain, and extend advanced observability and monitoring tools to bolster system reliability and availability.
  • Define and Monitor Performance Metrics: Play a key role in formulating and tracking Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to establish precise benchmarks for system performance.
  • Solve Complex Issues and Conduct Root Cause Analysis: Swiftly respond to escalated incidents, troubleshoot intricate system and application problems, and conduct thorough root cause analyses to implement corrective measures.
  • Thought Leadership and Innovation: stay up to date with the latest industry trends and emerging technologies and iterate on best practices to increase the quality & velocity of development and deliverables.
  • Architect Scalable and Reliable Systems: Lead in the design and architecture of scalable, distributed, fault-tolerant systems that uphold performance and reliability standards.
  • Mentorship and Evangelism: Champion the adoption of new technologies, disseminate best practices, and advocate for architectural patterns. Mentor and guide fellow engineers in the organization.

AWSDockerLeadershipPythonSQLBashCloud ComputingJavascriptKubernetesSoftware ArchitectureTypeScriptGoGrafanaPrometheusREST APICommunication SkillsAnalytical SkillsCI/CDProblem SolvingAgile methodologiesRESTful APIsMentoringLinuxDevOpsTerraformWritten communicationMicroservicesNetworkingAdaptabilityTeamworkTroubleshootingActive listeningStrong work ethicStrong communication skillsAnsibleSoftware EngineeringDebugging

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đź“Ť US, CA

🧭 Full-Time

🔍 BioTech or Pharma

  • 1–2 years of experience in customer success or account management
  • Familiarity with key Customer Success metrics, including retention, expansion, and CSQLs
  • A BSc or Master’s degree in Life Sciences, or relevant experience in science knowledge translation
  • Strong communication, interpersonal, and attention-to-detail skills
  • Excellent organizational abilities with the capability to manage and prioritize multiple projects
  • Experience hosting virtual webinars, workshops, or events is a plus
  • Extensive experience working with industry customers, preferably in the BioTech or Pharma sectors
  • Proactively reach out to clients & decision-makers to position yourself as a trusted and strategic partner. Uncover our full-serve customer needs through discovery calls, maintain partnerships with our high-spend clients and proactively promote ongoing engagement with end-users
  • Deliver value that delights our users to drive engagement, encourage annual subscription renewal, and identify revenue growth opportunities.
  • Provide personalized training to clients by delivering webinars specializing in science communication topics 
  • Speak to new and existing users of our platform to showcase new features
  • Connect with various internal teams to ensure the customers’ needs are being fulfilled, contribute to the product, and assist other teams
  • Cultivate customer advocates, understand user-critical use cases for product feedback, engage with customers for speaking opportunities and run marketing activities

Project ManagementData AnalysisCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsOrganizational skillsPresentation skillsInterpersonal skillsExcellent communication skillsRelationship buildingProblem-solving skillsAccount ManagementTrainingActive listeningClient relationship managementSales experienceMarket ResearchStrategic thinkingFinancial analysisCustomer supportCustomer SuccessSaaSBudget management

Posted 12 days ago
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đź“Ť United States, Canada

🧭 Full-Time

🔍 SaaS

  • 3+ years of experience in customer success or account management within a SaaS company
  • Strong expertise in hosting virtual webinars, workshops, and other events
  • Proficiency in account management metrics, including churn, retention, and NPS
  • Exceptional organizational skills with the ability to manage multiple projects effectively
  • Strong interpersonal skills and keen attention to detail
  • Proven experience engaging and building relationships with senior leadership and executives across industry verticals
  • Confidence in presenting to large audiences in both virtual and in-person settings
  • Willingness to travel up to 10% if required
  • Proactively engage with clients and key decision-makers through emails, calls, and virtual meetings, positioning yourself as a trusted strategic partner.
  • Onboard new users by demonstrating platform features to senior decision-makers through client calls, interviews, and training sessions.
  • Identify client needs, coordinate training and support, and deliver value-driven solutions to enhance user engagement and drive annual subscription renewals.
  • Monitor user satisfaction and track NPS scores to mitigate churn, address user requests, and identify areas for improvement.
  • Develop customer advocates, create case studies, and collaborate with users for speaking opportunities and other marketing initiatives.
  • Work cross-functionally with teams such as medical illustration, product, and marketing to ensure customer needs are met.
  • Continuously seek ways to improve the customer success playbook, contribute to product enhancements, and support other internal teams.

Project ManagementProduct ManagementCommunication SkillsAnalytical SkillsCustomer serviceMicrosoft OfficeRESTful APIsMentoringOrganizational skillsPresentation skillsTime ManagementWritten communicationExcellent communication skillsProblem-solving skillsAccount ManagementTeamworkReportingTrainingActive listeningClient relationship managementCross-functional collaborationRelationship managementSales experienceStrategic thinkingCustomer supportCustomer SuccessSaaS

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đź“Ť Canada

🧭 Full-Time

🔍 Software Development

  • Background in technical illustration (BA from an accredited illustration program and/or professional technical illustration experience
  • Demonstrates a strong sense of visual design + composition skills (composing scientific diagrams and infographics is a plus)
  • Strong draftsmanship, line work, sense of perspective, color, and composition
  • Strong portfolio of technical illustration work
  • Ability to execute production of high-quality vector images quickly and efficiently using illustration tools (like Adobe Illustrator)
  • Ability to quickly research and understand a variety of subjects and topics and translate into clean, clear, didactic 2D images
  • Team player with a strong interest to take on collaborative team projects
  • Strong communication skills
  • Research and create clean, accurate, 2D vector-based graphics across all domains of life sciences, with a special focus on graphics of technical objects/hardware scientists use in their research
  • Manage and support multiple high-impact scientific creative projects in collaboration with other scientific illustrators and designers, as part of BioRender’s objective-driven cycles (set up meetings, keep track of project scope, follow through to ensure timely deliverable completions, etc.)
  • Communicate with scientists and users on illustration needs, accuracy, and requested services
  • Contribute to team reviews on illustration/design productions, to ensure team-wide quality and standards of visual content
  • Collaborate with other teams (engineers, sales and marketing, product design, UI/UX etc.) to deliver a consistent and cohesive body of work
  • Assess and identify opportunity areas for scientific content library expansion and growth as our platform and library grows in global reach

Adobe IllustratorCommunication Skills

Posted 23 days ago
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đź“Ť US, CA

🧭 Fulltime

🔍 Software Development

  • You experiment with and use AI to improve your design and research workflows.
  • You’ve built simple user experiences in a complex domain where the user is not necessarily the domain expert (think TurboTax for taxes).
  • You have experience designing scalable user experiences that support a wide array of functionality and can be easily extended as requirements change and number of features grows.
  • You’ve owned the end-to-end user experience for an entire product.
  • You have experience developing, launching and iterating a highly ambiguous and broad product surface area that may take multiple months to get adoption.
  • You’re driven by insatiable user-obsession to understand your users and customers, and design technical products that drive business outcomes.
  • Become an expert on users, their usage behaviors, and scientists’ typical research workflows.
  • Own the end-to-end user experience across the an area of our product and how it integrates with the rest of the BioRender product suite:
  • Talk to users and obsess over user feedback and usage data of beta users to design user experiences that will create raving fans.
  • Proactively seek, facilitate, and apply feedback from customers, engineers and cross-functional partners to iterate on designs and foster a culture of design collaboration within your team.
  • Determine if and when product areas or information architecture need to be revisited to achieve long-term success and evaluate the cost-benefit of those tough decisions.
  • Contribute to the overall product strategy at BioRender.
  • Consistently re-evaluate the product roadmap based on user behaviour, feedback, industry trends, company objectives, and product strategy. The roadmap is as much yours as it is the product manager’s.
  • Be an active member of the BioRender Design team that critiques and drives continuous evolution of the overall design of our product, design system, and design practices.

Data AnalysisFigmaProduct ManagementUI DesignUser Experience DesignProduct AnalyticsProduct designREST APICommunication SkillsCollaborationSketchAgile methodologiesStrategic thinkingPrototyping

Posted 23 days ago
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đź“Ť Europe

🧭 Contract

🔍 Finance

  • 1+ years of experience in a customer service and data entry role.
  • Proficiency in Excel/Google Sheets.
  • Experience with NetSuite & Stripe is considered a plus.
  • Strong customer service experience, with a keen focus on problem-solving.
  • Exceptional oral and written communication skills.
  • Attention to detail and accuracy.
  • Strong team player with a "can-do" attitude and a passion for excellence.
  • Tech-savvy with the ability to navigate apps and software.
  • Provide timely responses to daily billing inquiries via Zendesk, delivering exceptional customer service and swift issue resolution.
  • Process a high volume of purchase orders and generate accurate invoices through Stripe, maintaining efficiency and precision.
  • Conduct daily cash applications to Stripe and NetSuite invoices, resolving payment discrepancies promptly.
  • Manage tax exemption certificates in Avalara to ensure compliance with tax regulations across various jurisdictions.
  • Identify, develop, and implement efficient billing procedures within Stripe for B2C customers, enhancing overall workflow.
  • Collaborate closely with cross-functional teams to streamline billing processes and address any discrepancies or challenges.
  • Generate month-end reports for receivables and collections, analyzing data to improve aged receivables through strategic follow-ups.
  • Handle customer refunds and credit calculations tailored to internal team needs.
  • Participate in ad hoc projects, including system implementations and user acceptance testing.

Customer serviceData entry

Posted about 1 month ago
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🔥 Senior Software Engineer
Posted about 1 month ago

đź“Ť United States, Canada

🧭 Full-Time

🔍 Software Development

  • Proficient in modern JavaScript frameworks (e.g., ReactJS), NodeJS/ExpressJS, cloud infrastructure (e.g., AWS).
  • Experience with MongoDB/NoSQL databases for efficient data management
  • Experience with AWS and Terraform for cloud infrastructure and automation.
  • Experience in science with an analytical and data-driven approach to problem-solving.
  • Enterprise development experience, building scalable and robust systems in a complex environment.
  • Collaborate Across Teams: Work side-by-side with product managers, designers, and data scientists to shape a roadmap that empowers scientific leaders to collaborate safely and effectively together.
  • Own and Improve: Take end-to-end ownership of key components of our codebase, ensuring that features are robust, secure, scalable, and maintainable.
  • Integrating into our user' workflow: Design and build secure, seamless integrations between BioRender and our users’ core tools.
  • Evolving our suite of admin tooling: Help our enterprise administrators effectively manage their users and content by building tools for both internal and external teams (e.g. authentication, sharing controls, usage reporting).
  • Drive Creative Problem-Solving: Embrace ambiguity, experiment boldly, and develop creative solutions that push the boundaries of what our product can do.

AWSBackend DevelopmentNode.jsSoftware DevelopmentCloud ComputingExpress.jsFrontend DevelopmentFull Stack DevelopmentJavascriptMongoDBReact.jsRESTful APIsSoftware Engineering

Posted about 1 month ago
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đź“Ť United States, Canada

🧭 Full-Time

🔍 SaaS

  • 3+ years of product management experience, ideally at a fast-growing SaaS startup
  • Proven track record of delivering web/product changes that have significant business impact (have a direct impact on product usage, revenue and/or top of the funnel user acquisition)
  • Successful track record of owning a significant part of a user-facing product and delivering features that customers need, preferably on a web-based product
  • Learn everything you can about our users. Do 10+ user calls. Attend 5+ sales demos. Shadow CX. Create a metabase dashboard you’re interested in tracking. Understand different user personas. Create a prioritized list of the biggest pain points in your core area of the journey.
  • Assess our freemium channel for new user growth opportunities. Understand our current state of new user growth loops (there aren't many) and where there are opportunities to create new ones.
  • Begin to PM your first growth project or experiment. We’ll set you up with your first project to manage so you can begin learning and making an impact in the wild.

AgileData AnalysisProduct ManagementUser Experience DesignA/B testing

Posted about 1 month ago
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🔥 Senior Product Manager
Posted about 1 month ago

đź“Ť United States, Canada

🧭 Full-Time

🔍 Software Development

  • 5+ years of product management experience, ideally at a fast growing SaaS startup
  • Demonstrated ability to lead and influence teams towards an outcome oriented goal
  • Experience tying together user insights with data to make the most effective product decisions
  • Excellent written and verbal communication skills
  • Passion for our mission, vision, and product
  • Help us continue to deliver features and products that users love
  • Drive development, communication, and execution of a vision for a meaningful areaof the product
  • Own the product roadmap, measurement of success, and operations for your product area
  • Leverage data from millions of users to proactively assess feature opportunities and solution prioritization
  • Engage in direct touch points with our users to build the right products and features
  • Contribute to the team and processes that enable BioRender to be an exceptional product management organization

LeadershipAgileData AnalysisProduct ManagementSCRUMUser Experience DesignCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsCommunication SkillsRESTful APIsData visualizationStakeholder managementStrategic thinkingSaaS

Posted about 1 month ago
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đź“Ť United States, Canada

🧭 Full-Time

🔍 Software Development

  • Minimum of 5 years of experience in security, ethical hacking, or penetration testing.
  • Strong knowledge of network protocols, operating systems, and security architectures
  • Proficiency in using penetration testing tools such as Burp Suite, Kali, nmap, Wireshark, and Metasploit.
  • Experience with scripting and programming languages (e.g., Python, Bash, PowerShell, Go, Javascript) to develop custom tools and exploits.
  • Proficiency with AWS, CDN, WAF, modern web application and data pipelines (ie. Node.js, python).
  • Strong understanding of network security, cryptography, and secure coding practices.
  • Comprehensive understanding of OWASP Top Ten (WebApp, LLM, CI/CD) and common weaknesses and vulnerabilities, NIST.
  • Relevant certifications such as AWS Certifications (Solutions Architect, Security Speciality, etc.) GWAPT, OSWE, OSCP, OSCE, OSEP, OSEE, CCSAS, CCT INF or relevant SANS courses (SEC540) are highly desirable.
  • Create detailed design documents and guidelines for Engineering Teams.
  • Execute comprehensive penetration tests on web applications, networks, and systems to identify security vulnerabilities.
  • Implement and manage security controls in cloud environments (AWS and Cloudflare) to ensure secure cloud architecture and data protection.
  • Work closely with IT, development, and business teams to integrate security best practices across all technology initiatives.
  • Collaborate with security and engineering teams and stakeholders to enhance security posture and implement mitigation strategies.
  • Mentor and train other engineers, sharing knowledge and best practices.
  • Conduct security assessments, penetration testing, and vulnerability scans to identify and remediate security gaps.
  • Design and implement robust security solutions and security architecture to protect against cyber threats, ensuring the integrity and availability of systems and data.
  • Evaluate, deploy, and manage security tools such as SIEM, EDR, IDS/IPS, and endpoint protection solutions.
  • Proficient in leveraging security logs and/or a SIEM to detect, investigate, and respond to security events.

AWSPythonBashCloud ComputingCybersecurityJavascriptGoCommunication SkillsAnalytical SkillsCI/CDProblem SolvingRESTful APIsLinuxDevOpsScripting

Posted about 1 month ago
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