- Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent.
- Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies.
- Architect and implement Qualified solutions that integrate deeply with Salesforce, marketing automation platforms, routing workflows, and GTM systems.
- Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels.
- Translate customer business objectives into technical solution designs, conversational flows, segmentation strategies, and qualification logic.
- Consult with Enterprise Architects and RevOps teams to establish scalable data models, integrations, and operational best practices.
- Drive customer enablement by educating teams on agentic marketing strategies and inbound conversion optimization.
- Analyze buyer engagement and conversion performance to deliver strategic recommendations and ongoing optimization plans.
- Conduct Executive Strategic Business Reviews (ESRs) to demonstrate business impact and align on future growth opportunities.