Qualified Success Architect
New
Q
QualifiedSoftware, SaaS
Remote (US/Canada)Full-TimeMiddle
Salary123,100 - 202,600 USD per year
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Job Details
- Experience
- 3-7 years
- Required Skills
- HTMLCSSJavascriptCustomer SuccessSaaS
Requirements
- 3-7 years of Mid Market/Enterprise software experience.
- Bachelor's degree.
- Deep working knowledge of Salesforce CRM.
- Working knowledge of marketing automation systems.
- Working knowledge of web and scripting technologies, including HTML, CSS, and JavaScript.
- Excellent interpersonal, communication, persuasion, presentation, and writing skills.
- Outstanding problem-solving skills, including ability to translate business requirements into technical solutions.
- Must be willing to work in a fast-paced startup environment.
Responsibilities
- Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent.
- Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies.
- Architect and implement Qualified solutions that integrate deeply with Salesforce, marketing automation platforms, routing workflows, and GTM systems.
- Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels.
- Translate customer business objectives into technical solution designs, conversational flows, segmentation strategies, and qualification logic.
- Consult with Enterprise Architects and RevOps teams to establish scalable data models, integrations, and operational best practices.
- Drive customer enablement by educating teams on agentic marketing strategies and inbound conversion optimization.
- Analyze buyer engagement and conversion performance to deliver strategic recommendations and ongoing optimization plans.
- Conduct Executive Strategic Business Reviews (ESRs) to demonstrate business impact and align on future growth opportunities.
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