Solutions Architect - Commercial

New
C
ChainguardSoftware Security
United States - RemoteFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
4+ years of experience developing high performance multi-tier applications; 2+ years of experience in a pre or post sales customer facing role
Required Skills
KubernetesSoftware EngineeringCustomer Success

Requirements

  • 4+ years of experience developing high performance multi-tier applications
  • Strong experience in Kubernetes and Containers
  • 2+ years of experience in a pre or post sales customer facing role
  • Bachelor’s Degree in Computer Science, Software Engineering, or Information Technology
  • Strong working experience with software development processes, practices, and software engineering design concepts
  • Ability to communicate technical information effectively to both technical and non-technical audiences
  • Ability to work effectively with cross-functional engineering teams and business partners
  • Excellent written and verbal communication skills
  • Ability to travel up to 15% of the time

Responsibilities

  • Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization
  • Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth
  • Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience
  • Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build
  • Maintain appropriate account level architecture and share best practices and lessons learned across the organization
  • Be a team player - collaborate, teach, and learn from the Chainguard team
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