Glean

👥 101-250💰 $200,000,000 Series D 11 months agoProductivity Tools Artificial Intelligence (AI)Search Engine SaaS Machine Learning Generative AI💼 Private Company

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Glean is a specialized search engine designed to help users locate specific data across various applications within a company. Utilizing advanced technologies, Glean aggregates relevant search results from multiple platforms, enhancing data accessibility and efficiency.

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🔥 Technical Support Engineer ( Japan)

Posted 7 days ago

📍 Japan

🔍 Artificial Intelligence, Knowledge Management

Communication: professional presentation and interaction skills with both customers and internal teams
Project planning: plan and execute technical implementation of customer projects including configuration and customization with integrations to SaaS-based systems
Self-motivated: proactive approach to delivering service to customers
Detail-oriented: highly organized and methodical, ensuring all issues are managed to completion
Data-driven: utilize metrics and objective measurements to assess success and improvement opportunities for customers
Problem solving: technical problem solving skills including ability to troubleshoot and isolate issues to their root cause
Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files
Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services
Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations
Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure
Must have experience on troubleshooting REST API issues
Working experience on SSO, SAML and OAuth & network troubleshooting
Should be able to document the issues and contribute to support knowledge base
Knowledge on SQL/database, Basics Kubernetes, Intermediate/Advanced Linux
Good to have experience on using Github, Jira & confluence
Basic knowledge on LLM and how GPT works is a plus

Own the implementation, customization, proactive and reactive support for Glean customers
Provide first response, technical troubleshooting, resolution and follow-through of customer issues and inquiries
Assist customers in onboarding additional data sources into Glean to increase the content and knowledge for their users' search experience
Educate customers on the use of Glean product features as needed
Identify system and user health issues through analysis key metrics, devise a remediation plan and execute while coordinating and updating the customer when needed
Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution
Work closely with teams across Glean to drive product, process and service improvements

AWSSQLGCPKubernetesOAuthREST APILinuxTroubleshooting

Posted 7 days ago

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🔥 Field Marketing Specialist, West

Posted about 2 months ago

📍 Greater Seattle Area, Southern California

🧭 Full-Time

💸 80000.0 - 110000.0 USD per year

🔍 Technology

Bachelor’s degree in Marketing, Business, or a related field.
2+ years experience in a B2B field marketing or events role, preferably in the tech industry.
Proven track record of planning and executing successful marketing events and campaigns.
Strong project management skills with the ability to manage multiple projects simultaneously.
Excellent written and verbal communication skills.
Proficiency in marketing automation tools (e.g., Marketo, Splash) and CRM systems (e.g., Salesforce).
Ability to analyze data and derive actionable insights.
Willingness to travel within the West region as needed (up to 50%).

Support with planning, coordination, and execution of regional events, including trade shows, conferences, webinars, and customer events.
Manage event logistics, including venue selection, vendor management, and on-site coordination.
Develop and implement pre-event, during-event, and post-event marketing strategies to maximize engagement and ROI.
Facilitate sales enablement and provide ongoing support to ensure the sales team is equipped with the latest marketing materials and messaging.
Collaborate with the sales team to identify and address regional market opportunities and challenges.
Foster strong relationships with key stakeholders, including sales, product, and customer success teams.
Communicate regularly with the West sales team to provide updates on marketing activities, performance, and upcoming initiatives.

Project ManagementData AnalysisSalesforce

Posted about 2 months ago

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🔥 Enterprise Account Executive- Australia (Remote)

Posted 2 months ago

📍 Australia

🔍 AI and enterprise software

5+ years of closing experience in Sales with a track record of being a top performer.
Ability to learn, pitch, and demonstrate a highly technical product in a fast-growing environment.
Experience closing complex deals and selling into complex organizations.
Use a repeatable method for uncovering opportunities in new territories.
Build relationships and sell face-to-face to C-level executives.
Understanding of software integrations, APIs, infrastructure management, security, and analytics.
Experience selling technical SaaS and cloud-based solutions.
Basic understanding of search infrastructure is a plus.
Experience working with multiple teammates including SEs, BDRs, PMs, executives, and engineers.
Experience with target account selling, solution selling, and using methodologies like MEDDIC or Challenger is a plus.

Source and close net new logos within a given territory.
Navigate complex organizational structures and identify executive sponsors and champions.
Research customer business objectives and perform a value-driven sales cycle.
Collaborate with internal partners to move deals forward and ensure customer success.
Consistently deliver ARR revenue targets through a metric-based approach.
Develop and execute sales strategies to generate pipeline and drive sales opportunities.
Provide timely and insightful input to corporate functions.
Create ROI and business justification reports based on a data-driven approach.
Run tight POCs based on business success criteria.

LeadershipArtificial IntelligenceBusiness DevelopmentCloud ComputingElasticSearchMachine LearningPeople ManagementProduct ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationRelationship building

Posted 2 months ago

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🔥 Enterprise Account Executive- Nordics

Posted 3 months ago

📍 Sweden, Nordics

🔍 Artificial Intelligence, SaaS

5-6 years of closing experience in direct sales with a track record of top performance.
Ability to learn and pitch a highly technical product and adapt in a fast-growing environment.
Proven examples of closing complex deals and selling into multifaceted organizations.
Effective use of methods for uncovering greenfield opportunities and territory building.
Experience building relationships and selling face-to-face to C-level executives.
Knowledge of best-of-breed software and understanding of integrations, APIs, infrastructure management, security, and analytics.
Experience in selling technical SaaS and cloud-based software solutions.
Basic understanding of search infrastructure is a plus.
Previous experience working with multiple teams including SEs, BDRs, PMs, Executives, and Engineers.
Experience with target account selling, solution selling, and using MEDDIC and Challenger methodologies is a plus.

Source and close net new logos within a given territory.
Navigate complex organizational structures, identifying executive sponsors and champions.
Research and understand customer business objectives to perform value-driven sales cycles.
Collaborate with internal partners to advance deals and ensure customer success.
Deliver consistent ARR revenue targets through a metric-based approach.
Develop and execute sales strategies to generate pipelines and predictable bookings.
Provide timely and insightful input back to corporate functions.
Create ROI and business justification reports based on a data-driven approach.
Run tight POCs based on defined business success criteria.

Artificial IntelligenceBusiness DevelopmentMachine LearningCommunication SkillsAnalytical SkillsCollaboration

Posted 3 months ago

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Glean

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