AI Outcomes Manager

Posted 1 day agoViewed

📍 Location: US

🔍 Industry: Software Development

🏢 Company: Glean👥 101-250💰 $200,000,000 Series D about 1 year agoProductivity Tools Artificial Intelligence (AI)Search Engine SaaS Machine Learning Generative AI

🗣️ Languages: English

🪄 Skills: Artificial IntelligenceBusiness AnalysisData AnalysisMachine LearningProduct ManagementData scienceCommunication SkillsProblem SolvingExcellent communication skillsStakeholder managementStrategic thinkingCustomer Success

Requirements:

Hungry, curious, and consultative mindset
Strong problem-solving skills with the ability to adapt to different users and scenarios
Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
Excellent communication skills to effectively interact with multiple stakeholder groups
Creative problem solver with good product sense who can demonstrate and drive the full potential of Glean’s capabilities
Prior experience in consultative roles, solutions engineering, support, or product management is a plus

Responsibilities:

Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
Understand and deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
Conduct use case discovery workshops and turn those use cases into tangible outcomes
Shape the future of the product – bring the voice of the user to our product and engineering teams and strategically advise on the future of the product
Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement

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