- Manage implementation and integration efforts for fraud and compliance products.
- Work closely with clients to provide end-to-end support during their onboarding process.
- Own APIs, SDK documentation, integration guides, and overall support documents.
- Analyze client technical requirements and design solutions using Sardine's system capabilities.
- Manage implementation projects including timeline, quality, and risk mitigation.
- Build a deep understanding of customer business problems and success criteria.
- Provide product feedback to internal stakeholders.