Partner with a broad range of customers to deliver consistent, high-quality engagement.
Build effective curated customer experiences with the ZeroFox platform.
Execute and refine scalable enablement programs to build customer champions.
Provide expert guidance to ensure successful ongoing usage and value from platform configurations.
Act as a liaison with technical support leads for new platform configurations and use case changes.
Design and develop innovative solutions to customer requirements using the platform or API integrations.
Deliver web-based training to user groups to support organizational adoption.
Identify opportunities for ZeroFox usage through discovery and education activities.
Serve as a frontline technical resource for best practices and customer questions.
Collaborate with internal Product, Customer Operations, and Services teams to streamline experiences and advocate for customer needs.
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About ZeroFox
ZeroFox is on a mission to make the internet safer for everyone. You'll join a team that relentlessly innovates to disrupt external cyber threats wherever they emerge. The company offers a unified cybersecurity platform, combining advanced AI analytics, digital risk and privacy protection, and comprehensive threat intelligence. This platform also includes robust breach, incident, and takedown response capabilities. ZeroFox helps protect customers from growing threats across the external attack surface, monitoring social media, app stores, and the deep and dark web. ZeroFox has secured significant funding and was acquired by Haveli Investments in 2024.
How We Work
ZeroFox fosters a people-first culture, emphasizing collaboration and a mission-oriented, customer-focused approach. You'll find a respectful and nourishing work environment where every opinion is heard. Employees are encouraged to be active participants in the organizational culture. The company values diversity, aiming to build a team with varied backgrounds, perspectives, and skills. ZeroFox focuses on building lasting partnerships, both internally and with customers, grounded in innovation and trust.
Engineering at ZeroFox
ZeroFox's platform is built on advanced AI analytics to detect complex threats across various digital landscapes. Engineers leverage AI-driven analysis to identify and dismantle external threats on the surface, deep, and dark web. The company uses patented SaaS technology to process and protect millions of posts, messages, and accounts daily. ZeroFox continuously monitors social platforms for cyberattacks, information loss, social engineering campaigns, account compromise, and fraud. They protect organizations from the next generation of digital threats. Recent advancements include generative AI detection and analysis capabilities to expand visibility outside the corporate perimeter.
Why Join Us
Contribute to a vital mission: make the internet safer for all by actively fighting cyber adversaries.
Work with cutting-edge AI and cybersecurity technologies, driving innovation in threat detection and disruption.
Join a growing company with fresh private equity funding and expanding investments in AI.
Experience a people-first culture that values every voice and promotes active participation.
Impact a wide range of clients, from Fortune 10 companies to governments, by protecting their digital assets and people.
Benefits & Perks
Competitive compensation.
Generous time off, including flexible PTO and a volunteer day.
Comprehensive health benefits (medical, dental, vision) & 401(k) plan with matching.
Company-provided lunches, snacks, and drinks (for in-office work).