- Lead discovery sessions, requirements workshops, and solution design with client stakeholders.
- Translate business, technical, and operational requirements into scalable Atlassian solutions.
- Design Jira and Jira Service Management projects, workflows, request types, forms, queues, SLAs, permissions, automation, dashboards, and reports.
- Develop Assets and CMDB data models, object schemas, relationships, lifecycle processes, and governance standards.
- Define integration architectures across Atlassian products and enterprise applications.
- Support sales pursuits, proposals, demonstrations, estimates, and technical presentations.
- Lead technical implementation, migration, configuration, integration, testing, and release-readiness activities.
- Assess existing Atlassian environments and recommend improvements to architecture, governance, performance, security, and user experience.
- Develop roadmaps for platform modernization, migration, consolidation, and expansion.
- Mentor Atlassian administrators, consultants, engineers, and junior architects.