ClassDojo

👥 101-250💰 11 months agoEducation EdTech E-Learning Knowledge Management Software💼 Private Company

ClassDojo is an education technology company that focuses on enhancing communication and collaboration between teachers, students, and parents. It provides a platform for sharing class activities, managing student behavior, and fostering a positive classroom environment.

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🔥 Product Support Agent (Contractor)

Posted 1 day ago

📍 United States

🧭 Contract

🔍 Education

🔧 Requirements

Teaching experience
Empathy for educators' needs
Exceptional communication
Quick learning skills
Adaptability
Team player

💡 Responsibilities

Engage with customers via email to address their inquiries and concerns.
Be a trusted guide and partner to thousands of teachers and parents.
Strive for 100% accuracy and satisfaction in every interaction and solution.
Adapt and learn quickly as you become proficient in ClassDojo's platform and support processes.
Collaborate with team members to continuously improve our support resources and procedures.
Build trust and loyalty with our customers, demonstrating empathy and understanding in every exchange.

Communication SkillsProblem SolvingCustomer serviceAdaptabilityTeamworkEmpathyTroubleshootingActive listeningCustomer support

Posted 1 day ago

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