RateHawk

RateHawk, founded in 2016 and part of the Emerging Travel Group since 2020, is a rapidly growing B2B platform for travel professionals. With over 1.8 million accommodation options, they provide FIT and group reservations, car rentals, transfers, and various travel-related services to travel agents, tour operators, and corporate clients alike.

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๐Ÿข GitLab
๐Ÿ‘ฅ 1001-5000๐Ÿ’ฐ $268,000,000 Series E over 5 years ago๐Ÿซ‚ Last layoff over 2 years agoDeveloper ToolsDevOpsOpen SourceSaaSCloud Security
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Jobs at this company:

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๐Ÿ“ Egypt, Jordan

๐Ÿ” Travel

  • Minimum of 3 year of successful experience in account management or business development of B2B companies within the travel industry
  • In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs)
  • Native Arabic language and Advanced English
  • Used to data-driven decision-making, metrics-driven and good with numbers
  • Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer
  • Ability to understand and work across a wide range of cultural contexts reflecting ETGโ€™s global presence
  • Expand and consolidate presence in the assigned territory
  • Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance
  • Collaborate with the sales team to identify and grow opportunities within the territory
  • Follow-up with existing and new partners in order to provide system training
  • Position the brand within the travel trade through ongoing product presentations and networking events
  • Address incident issues, ensuring partners support
  • Payments control: oversee and ensure accuracy in transaction processing
  • Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events
  • Provide market & competitive environment analysis
  • Provide regular comprehensive reporting through CRM and internal systems
  • Maximize and develop API deals with the potential and existing partners

Business DevelopmentBusiness IntelligenceData AnalysisAPI testingAnalytical SkillsCustomer serviceRESTful APIsExcellent communication skillsAccount ManagementTeamworkNegotiation skillsReportingClient relationship managementRelationship managementSales experienceMarket ResearchCRM

Posted 1 day ago
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๐Ÿ“ United States

๐Ÿ” Travel

  • 5+ years of experience leading sales and account management teams, successful API experience in the travel industry, a proven sales track record, and strong business development expertise.
  • In-depth understanding of the country's travel market, and established travel trade networks and relationships (tour operators, travel agencies, TMC, host agencies, consortias).
  • Relevant experience with API integration, technology sales & deals, and online booking systems.
  • Data-driven, tech-savvy, experience using KPIs to track success.
  • Expand and consolidate presence in the assigned territory.
  • Lead the team to achieve the division's planned revenue results.
  • Monitor and analyze the team's KPI results.
  • Acquisition of key partners, host agencies, vertical groups and API partners.
  • Crafting strategic plans to grow the business.
  • Track partner performance and support the team in managing key accounts, maximizing and developing API deals with the potential and existing partners.
  • Prioritize the existing pipeline while handling new opportunities brought to the business, either through your own contacts directly or indirectly.
  • Organize the search and recruitment of new business partners, as well as strengthen the relationship with current partners and conduct negotiations with them.
  • Develop people, from hiring to training, to help the team get to the next level.
  • Participate in the development and implementation of the division's marketing plan.
  • Identify and pursue opportunities to expand our API partner base, driving increased revenue and expanding our market presence.
  • Work closely with commercial, technical, and product teams to ensure smooth integration and support for new partners, aligning efforts with RateHawks' overall strategic objectives.
  • Lead and support the team in creating and conducting effective presentations for demos with new potential API partners, while structuring the customer onboarding journey.
  • Market research, reporting, analysis and forecasting.

LeadershipProject ManagementBusiness DevelopmentData AnalysisSalesforceAPI testingStrategic ManagementCommunication SkillsAnalytical SkillsAgile methodologiesRESTful APIsNegotiationAccount ManagementRelationship managementSales experienceMarket ResearchTeam managementStrategic thinkingCustomer Success

Posted 2 days ago
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๐Ÿ“ Portugal, Spain

๐Ÿ” Ground Transport Sector, Travel Tech

  • Minimum 2 years in account management or supply partnerships, preferably in the ground transport sector or travel tech.
  • Strong understanding of B2B travel platforms, API integrations, and ground transport logistics.
  • Familiarity with reservation platforms, XML/API connections, and dynamic content management.
  • Fluent in English (mandatory)
  • Oversee and grow supply partnerships for ground transport productsโ€”transfers, rail, and car rentalsโ€”across multiple markets.
  • Manage, and deepen relationships with key suppliers in Transfers, Rail and Car Rental.
  • Monitor and enhance product availability, content quality, and pricing competitiveness across B2B, CTM, and B2C sales channels.
  • Re-negotiate commercial terms, special offers, and exclusive deals to enhance ETG's value proposition.
  • Work closely with internal teams (product, tech, ops, finance) to resolve partner issues, enhance system integrations, and optimize end-user experience.
  • Track supply performance using platform metrics and external benchmarks; drive initiatives to improve conversion rates, margin, and partner engagement.
  • Analyze competitor offerings and market trends to identify growth opportunities and supply gaps.
  • Support the rollout of ground transport supply in new markets, ensuring local compliance and service quality.
  • Represent ETG at trade shows, conferences, and partner meetings to strengthen our presence and foster new relationships.

Data AnalysisAPI testingRESTful APIsAccount ManagementFluency in EnglishNegotiation skillsClient relationship managementRelationship managementMarket ResearchAnalytical thinking

Posted 3 days ago
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๐Ÿ“ Portugal, Spain, United Kingdom

๐Ÿ” B2B travel tech, SaaS, fintech, e-commerce

  • Has been working 3โ€“6 years in Project Management, Revenue Growth, or Business Process Optimization
  • Proven track record in building and executing revenue-driving mechanisms, governance frameworks, and cost-efficient incentive models
  • Experience in B2B travel tech, SaaS, fintech, e-commerce
  • Strong understanding of profitability metrics (CAC, LTV, Gross Margin) and financial modeling
  • Exposure to pricing models, sales incentive programs, credit risk, and revenue forecasting
  • Experience working cross-functionally with Sales, Marketing, and Commercial Teams
  • Design, implement, and manage override incentive mechanisms to drive sales growth while ensuring profitability.
  • Continuously refine and optimize partner incentive programs to stay competitive and cost-effective.
  • Develop a structured governance framework for overrides, ensuring transparency, alignment, and performance tracking.
  • Monitor, analyze, and adjust override incentives to maximize ROI and revenue impact.
  • Lead experiments with different override structures, testing and scaling the most effective models.
  • Collaborate with Sales and Regional Directors to align incentives with overall business objectives.
  • Expand and optimize credit limit issuance to drive sales growth while balancing risk.
  • Identify high-potential partners for increased credit limits while closing ineffective ones.
  • Manage and control the credit issuance process, ensuring efficiency and compliance.
  • Monitor and manage credit exposure, ensuring financial sustainability and risk control.
  • Identify and lead scalable revenue accelerating initiatives, leveraging insights from performance data and market trends.
  • Design, test, and scale experiments with different acceleration models to maximize sales impact.
  • Develop ad-hoc, non-standard sales-driving initiatives tailored to commercial team needs and specific market conditions.

Project ManagementSQLBusiness IntelligenceData AnalysisSalesforceAgile methodologiesCross-functional collaborationSales experienceRisk ManagementFinancial analysis

Posted 6 days ago
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๐Ÿ“ Portugal, Serbia, Spain, Armenia, Georgia

๐Ÿ” Travel

  • At least 1 year of experience in administrative support for executives or/and project management
  • Ability to manage calendars and schedules
  • Skills in organising and coordinating meetings, calls, and events
  • Experience in planning business trips, including booking tickets and hotels
  • Skills in managing representation expenses and preparing reports
  • Skills in preparing presentations
  • Fluent English (both written and spoken)
  • Proficiency in Microsoft Excel and PowerPoint
  • Managing the MDโ€™s calendar and schedule
  • Organising and coordinating meetings, calls, and events
  • Administration of various department activities, including collection of domain-related materials and contribution to general information
  • Handling notes during meetings, updating agendas and other documents used to organize events
  • Administration of quarterly planning
  • Administration of task trackers (Asana), communication channels (Slack), and knowledge base (Confluence)
  • Collection and management of different data used by the department: instructions, Project documentation, research, presentations, memos, postmortems, etc.
  • Securing standards of data provided across the department
  • Contribution to department-related projects

Project ManagementAdministrative ManagementCommunication SkillsMicrosoft ExcelAttention to detailOrganizational skillsTime ManagementReportingConfluenceEnglish communicationPowerPoint

Posted 12 days ago
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๐Ÿ”ฅ Pricing analyst
Posted 15 days ago

๐Ÿ“ Russia, Kazakhstan, Armenia, Serbia, Georgia

  • At least 2 years of experience as a pricing analyst or product analyst, with experience in analyzing A/B tests.
  • Strong command of mathematical statistics methods (confidence intervals, t-test, u-test).
  • Experience in data analysis using Python (pandas, numpy, scipy, matplotlib/plotly).
  • Proficient in writing efficient SQL queries.
  • Possess critical thinking skills and the ability to support conclusions with data.
  • Knowledge and application of data transformation methods such as Bootstrap, CUPED, and linearization.
  • Ability to read documentation and quickly learn new technologies.
  • Proficiency in English at a B1 level.
  • Developing tools for monitoring and analyzing the results of price A/B tests.
  • Collaborating with the data analysis department and assisting in the development of pricing algorithms.
  • Studying user behavior in the product and formulating hypotheses for new features of pricing algorithms.
  • Participating in the preliminary analysis of hypotheses for A/B tests.
  • Researching and improving methodologies for conducting and analyzing A/B experiments, and enhancing the company's existing methodologies.

PythonSQLData AnalysisNumpyPandasAnalytical SkillsCritical thinkingData visualizationA/B testing

Posted 15 days ago
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๐Ÿ“ Qatar

๐Ÿ” Travel

  • Minimum of 2 year of successful experience in account management or business development of B2B companies within the travel industry
  • In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs)
  • Fluent in Arabic and English
  • Used to data-driven decision-making, metrics-driven and good with numbers
  • Competence in API technology deals is a plus
  • Expand and consolidate presence in the assigned territory
  • Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance
  • Collaborate with the sales team to identify and grow opportunities within the territory
  • Follow-up with existing and new partners in order to provide system training
  • Position the brand within the travel trade through ongoing product presentations and networking events
  • Address incident issues, ensuring partners support
  • Payments control: oversee and ensure accuracy in transaction processing
  • Spend approximately 40% of your working time on business trips, including meetings with clients, industry events, and other business-related events
  • Provide market & competitive environment analysis
  • Provide regular comprehensive reporting through CRM and internal systems
  • Maximize and develop API deals with the potential and existing partners

Business DevelopmentData AnalysisAPI testingAnalytical SkillsRESTful APIsExcellent communication skillsAccount ManagementNegotiation skillsReportingSales experienceMarket ResearchCRM

Posted 15 days ago
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๐Ÿ“ Portugal, Spain, Greece

๐Ÿ” B2B travel tech

  • 3โ€“6 years in Project Management, Revenue Operations, FP&A, or Business Process Optimization.
  • Experience in SaaS, e-commerce, or fintech, finance consultancy, experience in B2B travel tech is a huge plus.
  • Understanding of pricing models, incentive programs, and financial forecasting.
  • Highly-preferred experience in Big-4 consultancy firms or Investment banking.
  • Proven ability to build and execute governance frameworks, cost optimization, and revenue initiatives.
  • Strong knowledge of profitability metrics (CAC, LTV, Gross Margin) and P&L management.
  • Advanced data analysis & financial modeling skills (Excel, Google Sheets, Tableau, Power BI).
  • Expertise in process design and execution, managing multiple initiatives at scale.
  • Strategic, results-driven mindset with strong problem-solving abilities.
  • Excellent stakeholder management, negotiation, and communication skills.
  • Lead structured Plan-Fact performance review meetings, ensuring alignment on key results and insights.
  • Establish a data-driven performance analysis process, identifying trends, deviations, and opportunities (on market by market basis).
  • Conduct deep-dive analysis on performance gaps, identifying root causes of revenue and profitability deviations.
  • Develop and drive corrective action plans, ensuring measurable improvement in underperforming areas.
  • Design and implement continuous performance optimization frameworks to drive efficiency and growth.
  • Monitor and control CoS, ensuring gross and contribution margin targets are met.
  • Develop and implement CoS tracking tools and processes to enhance visibility and efficiency.
  • Identify high-cost drivers inefficiencies, leading cross-functional initiatives for cost reduction.
  • Lead cost optimization projects, collaborating cross-functionally to improve profitability without compromising revenue growth.
  • Collaborate with Finance and FP&A teams to integrate cost-saving opportunities into operational planning.
  • Analyze partner performance, identifying opportunities for revenue and profitability improvement.
  • Develop and manage partner profitability models, ensuring sustainable contributions to overall revenue.
  • Collaborate with Regional Directors to optimize partner engagement strategies for long-term growth.

Project ManagementData AnalysisTableauBusiness OperationsCommunication SkillsNegotiationData visualizationStakeholder managementProcess improvementFinancial analysisData analyticsSaaSBudget management

Posted 17 days ago
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๐Ÿ“ Poland, Romania

๐Ÿ” Travel

  • Advanced level of English and Polish โ€“ youโ€™ll need to speak and write fluently.
  • Comfortable with data and tools like CRM systems and dashboards.
  • Ability to grasp new information quickly and focus on results.
  • Capable of juggling multiple tasks and handling stress with ease.
  • A strong sense of empathy is essential.
  • Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is an advantage! Experience in account or service management (B2B is a plus!)
  • Support Our Top Clients: Be the go-to person for a select group of key partners. Handle escalations and help solve their trickiest issues.
  • Keep an Eye on Things: Monitor ongoing cases in our CRM and make sure nothing gets stuck. Step in early if something needs attention.
  • Stay in Touch: Send regular updates to clients and check in to make sure theyโ€™re happy with how things are going.
  • Track Performance: Use tools like Tableau and SQL to monitor service metrics and prepare reports.
  • Be Their Voice: Join client meetings, listen to their needs, and make sure their voice is heard internally.
  • Work as a Team: Collaborate with ops, support, and tech teams to make service even better.

SQLData AnalysisTableauAccount ManagementClient relationship managementData visualizationCRM

Posted 17 days ago
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๐Ÿ“ Colombia, Mexico, Peru

๐Ÿ” Travel

  • Advanced level of English โ€“ youโ€™ll need to speak and write fluently.
  • Ability to grasp new information quickly and focus on results.
  • Capable of juggling multiple tasks and handling stress with ease.
  • A strong sense of empathy is essential.
  • Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is an advantage!
  • Take calls and provide initial advice to our B2B partners in English and Spanish.
  • Keep our partners informed about ongoing cases and provide regular updates.
  • Assist other operation teams with communication in English and Spanish.
  • Respond to information requests from B2B partners.
  • Document all your work in our CRM system.

Communication SkillsCustomer serviceWritten communicationMultitaskingMicrosoft Office SuiteProblem-solving skillsFluency in EnglishEmpathyVerbal communicationActive listeningComputer skillsTechnical supportCRMCustomer supportEnglish communication

Posted 23 days ago
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